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UK: Funding Boost for Nationwide Programme on Gambling and the Criminal Justice System

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Gambling harms are currently under-recognised across the UK Criminal Justice System (CJS), and support for those affected has been underfunded to date. GamCare will now receive two years’ funding to scale up the delivery of its programme to raise awareness and develop pathways to support people experiencing gambling harms across the CJS.

There are evidenced links between harmful gambling and crime, whether crime is committed to support gambling or to pay off gambling-related debts. Gambling-related offending may include fraud, theft, domestic and financial abuse, and links into wider criminality. However, there is a lack of funding, awareness, training, and pathways to support and treatment for people in the CJS experiencing gambling harms.

GamCare recently delivered a two-year pilot project funded by the Hertfordshire Police and Crime Commissioner to introduce screening for gambling harms at key points across the CJS there, and identify the best mechanisms to deliver support for those affected. The charity will now be funded to deliver a larger programme of engagement and awareness raising, designed to raise the profile of gambling and offending, and to improve services for those in contact with the CJS. GamCare has secured funding, approved by the UK Gambling Commission, towards delivery of the National Strategy to Reduce Gambling Harms, through a dedicated programme focused on gambling and the criminal justice system.

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Recently awarded Organisation of the Year at the Howard League for Penal Reform Community Awards, GamCare is working to raise awareness of gambling harms amongst professionals across the CJS as well as developing and testing interventions that work best for clients across police, prison and probation services. The charity will facilitate thought leadership across the sector, as well as consult on and test new approaches, providing training to staff in all areas so they can best support their service users.

Anna Hemmings, CEO at GamCare, says: “As outlined in our recent submission to the Howard League Commission on Crime and Problem Gambling, our work focuses on a ‘whole systems’ approach – with initiatives to screen people at arrest and the early stages of the CJS, and responding to needs at various stages in their journey, be it through police, prison, or probation services as well as the courts.

Through our work in Hertfordshire, we’ve demonstrated that this work is scalable and can have positive impacts for those harmed by gambling across the CJS. I look forward to seeing this work develop across England, Scotland and Wales, to reduce the impact of gambling harms for individual offenders, victims, and their families.”

Julia Fazackerley, Head of Development at GamCare, says: “Existing data from our Helpline and treatment services shows us that around 5% of referrals across Great Britain are from people in touch with the CJS, but we know that criminality often goes unreported or undisclosed. Our work in this area indicates similar prevalence of gambling harm to recent data from the Forward Trust’s survey of prisoners, and we know that there is both a desire for knowledge and awareness, plus greater support for those experiencing harm.

The next phase of our programme will mean we can continue to provide a proactive and comprehensive programme of training for CJS professionals as well as developing and testing a range of support interventions specifically for this cohort. We will provide strategic direction for specialist gambling support and provide real value to all areas of the CJS.”

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Tim Miller, Executive Director for the Gambling Commission, says: “We welcome the extension of this significant project, including the collaborative approach GamCare has taken to support a wide range of organisations working in the criminal justice sector. Together, these programmes of work have the opportunity to make a positive contribution to reducing harms as part of the National Strategy. We are pleased to be able to approve the funding, which was agreed through regulatory settlements.”

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SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil

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The SOFTSWISS Game Aggregator, the largest content hub in the iGaming industry, has secured Brazilian certification, becoming one of the first in the market to achieve this milestone.

Regulatory rules for iGaming come into effect in Brazil on 1 January 2025. According to them, platforms, aggregators, sportsbooks, and providers must undergo certification. Companies aiming to provide their services in Brazil in 2025 and beyond have been preparing for this transition throughout the year.

The SOFTSWISS team announces that its Game Aggregator is the first to fully comply with regulations, completing all necessary preparations and receiving the certificate to ensure smooth and efficient operations for its clients.

SOFTSWISS has also obtained certification for integration with the world’s largest game providers – Pragmatic Play, Evolution, and Playtech. These providers offer a diverse range of games tailored to suit the preferences of Brazilian players, from immersive live dealer experiences to engaging slots and table games, ensuring entertainment for every type of player.

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According to recent Kantar research conducted in November 2024, the overall satisfaction index for the SOFTSWISS Game Aggregator is 8.1 out of 10. Remarkably, half of the respondents rated the product a 10 or 9. Customer support service satisfaction scored even higher, at 8.4 out of 10

The Game Aggregator also boasts a key advantage: consistent 99.999% uptime, which is crucial for the iGaming business.

Ivan Montik, Founder of SOFTSWISS, notes: “According to our information, the SOFTSWISS Game Aggregator is the first aggregator fully prepared, both technically and legally, to work in Brazil when the new regulations take effect. This is a significant achievement that the team has worked on diligently and systematically. Our work doesn’t stop here – we are actively adding new providers to help our clients expand their presence in this promising Brazilian market, which is no longer ‘the sleeping giant’. It has awakened, and SOFTSWISS is at the forefront of this exciting transformation.”

To support this high level of performance, earlier this year SOFTSWISS appointed Rubens Barrichello, the Brazilian Formula 1 legend, as a Non-Executive Director, demonstrating its strong commitment to the local market. To ensure efficient operations and promptly address ongoing matters, SOFTSWISS also has a dedicated team of local business development managers in Brazil.

SOFTSWISS team will be available to discuss partnership in Brazil and other markets at the first major  iGaming event of 2025 – ICE Barcelona, taking place on 20–22 January, at stand 2G42.

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About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil appeared first on European Gaming Industry News.

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Digitain has promoted Group Chief Strategy Officer to CEO of Relum

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Digitain, the leading provider of sportsbook and casino platform solutions, announced today that Edmond Ghulyan, the Group Chief Strategy Officer, has been promoted to CEO of Relum, the casino engine solution provider that is part of the Digitain Group of Companies.

Edmond has held several key leadership positions within the Digitain Group over the past seven years, including Chief of Centrivo Products and Group Chief Strategy Officer. He brings extensive experience in the iGaming industry, along with expertise in digital strategy, product innovation, operations, and market-product fit strategies. His comprehensive understanding of both B2B and B2C iGaming supply chains will be invaluable in further scaling Relum’s product offerings, including casino aggregation services and market expansion.

Digitain’s Group Founder, Mr. Vardges Vardanyan, commented on the promotion: “I am delighted to have Edmond lead the Relum team. With his extensive experience in product and commercial development at Digitain over the years, Edmond will support and facilitate comprehensive solutions as Relum expands its services to B2C partner operators in high-growth markets.”

Edmond Ghulyan, CEO of Relum, expressed his enthusiasm for the new role: “I am truly excited to have played my part of Digitain’s growth journey, and now Relum, a company that has consistently expanded its business solutions within the global regulated iGaming supply chain. The company’s customer-centric approach and commitment to its people in delivering complex solutions for today’s multi-jurisdictional regulated operators have always impressed me. I eagerly look forward to scaling the Relum business with new and existing partners and leading the product and sales team in the coming months.”

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ZITRO CELEBRATES THE LAUNCH OF ITS FIRST WAP IN ARGENTINA AT THE HIPÓDROMO DE PALERMO

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Zitro, a leading global gaming company, has announced the successful launch of its first Wide Area Progressive (WAP) in Argentina, with over 45 slot cabinets initially installed in five gaming halls located at the Hipódromo de Palermo. The product selected for this project is the successful game “Mighty Hammer Ultimate” on Zitro’s premium cabinet, “Altius Glare.”

This system represents the first WAP in South America. A shared jackpot called “Mega Pozo Mighty Hammer” starts at 50 million Pesos and grows progressively, making it the largest accumulated prize in the region. The official inauguration was held on December 19th during the exclusive “Noche de Palermo” event, including a live performance by the renowned Argentinian band Los Totora.

Company Directors commented: “We are very pleased to introduce Argentina’s first WAP at the Hipódromo de Palermo. This project – for which we partnered with Zitro – reiterates Casino Club’s commitment to innovation, always under the premise of offering our customers an entertainment experience that exceeds all their expectations.”

For her part, Alejandra Burato, Regional Director of Zitro for LatAm, commented: “The launch of our first WAP in Argentina is a very important milestone for Zitro, as it confirms our company as a supplier of machines for WAPs. Attending the inauguration event and seeing firsthand how our products connect with players has been a pleasure, providing a unique and different entertainment experience in the region. Additionally, I want to highlight the excellent marketing surrounding the launch, contributing to its success. Finally, I would like to thank Casino Club for their trust and collaboration, which has allowed us to present this innovative proposal in such a renowned and emblematic place as the Hipódromo de Palermo.”

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