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Compliance Updates

Betway to Pay Fine for Failings Related to “VIP” Customers

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Online gambling operator Betway has agreed to pay a penalty of £11.6 million for a series of social responsibility and money laundering violations connected to the accounts of seven of its “VIP” customers.

In one case, Betway failed to do the source checking of funds from a “VIP” customer who deposited more than £8m and lost over £4m during a four-year period. In another instance, Betway did not conduct effective social responsibility interactions with a customer who deposited and lost £187,000 in two days. The majority of this money will now be divested and returned to victims.

“The actions of Betway suggest there was little regard for the welfare of its VIP customers or the impact on those around them,” Richard Watson, Executive Director at the Gambling Commission, said.

“As part of our ongoing programme of work to make gambling safer we are pushing the industry to make rapid progress on the areas that we consider will have the most significant impact to protect consumers. The treatment and handling of high value customers is a significant piece of that work and operators are in no doubt about the need to tackle the issue at speed. We have set tight deadlines for when we expect to see progress and if we do not see the right results then we will have no choice but to take further action. This case highlights again why progress needs to be made,” he added.

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Compliance Updates

BETBY SECURES GLI-33 CERTIFICATION, PAVING THE WAY FOR STRATEGIC MARKET EXPANSION

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BETBY, a leading sportsbook supplier, has announced that it has successfully attained the GLI-33 “Events Wagering System” certification. This achievement reinforces BETBY’s dedication to compliance and operational excellence, enabling the provider to deliver its innovative, tailored solutions to operators in markets regulated under GLI-33 standards, such as Brazil, and beyond.

Developed by Gaming Laboratories International (GLI), GLI-33 is a comprehensive framework that sets the benchmark for regulatory compliance in the sports betting industry.  It is trusted by numerous jurisdictions worldwide as a foundational standard, adaptable to meet specific national and regional regulatory requirements. Widely regarded as a prerequisite for market entry in numerous regulated jurisdictions, the certification ensures that wagers are conducted in a manner that is fair, secure, auditable, and properly managed.

Achieving GLI-33 certification is a significant landmark in BETBY’s global expansion strategy. The framework’s broad acceptance across regulated jurisdictions positions BETBY at the forefront of compliance and innovation, allowing the provider to deliver localized, engaging, and secure betting experiences to operators and players worldwide.

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“GLI has over 35 years of experience and is accredited as a testing and certification laboratory basically globally,” said Ilze Ramolina, Head of Legal at BETBY. “This makes GLI a trusted partner for certification, ensuring that BETBY meets the stringent requirements in newly regulated regions like Brazil, while also paving the way for future certifications in other markets. This milestone underscores our commitment to delivering compliant, high-quality solutions to operators worldwide.”

The post BETBY SECURES GLI-33 CERTIFICATION, PAVING THE WAY FOR STRATEGIC MARKET EXPANSION appeared first on European Gaming Industry News.

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Compliance Updates

Betsson Group Accredited with the Latest Version of ISO 27001

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Betsson Group has transitioned from the ISO 27001:2013 certification to the ISO 27001:2022 certification, following a confirmation by the British Assessment Bureau (BAB), an internationally recognised body accredited by the United Kingdom Accreditation Service (UKAS) – the sole body appointed by the UK Government to provide accreditation to certification bodies in the UK. This milestone highlights Betsson’s systematic approach to protecting sensitive information, including customer data, employee details, intellectual property, financial information and third-party data.

Betsson Group obtained the ISO 27001:2022 certification by ISO, the International Organisation for Standardisation in December 2024, replacing the ISO 27001:2013 certification, first obtained in 2019 and consistently maintained it in the successive years.

The ISO 27001 standard supports companies with guidance for establishing, implementing, maintaining and continually improving an information security management system. Meeting this standard means that a business has a solid plan to manage risks related to data security owned or handled by the company and that this system respects all the best practices and principles enshrined in the standard. The ISO 27001:2022 builds on the ISO 27001:2013 version with minor tweaks to some clauses, Annex updates and the addition of new controls. It also refreshes some terminology and definitions to stay in sync with the latest industry standards.

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With cyber-crime and new threats on the rise as well as the fast pace of technology advancements , the adoption of ISO 27001 as a standard equips businesses like Betsson Group with a tried and tested security framework which help it become more risk-aware and be in a better position to proactively identify and address weaknesses, whilst striving to continually improve its secure posture.

ISO 27001 certification is also highly respected by regulators and licensing authorities, streamlining Betsson Group’s processes for acquiring new gaming licenses while reinforcing trust and credibility with stakeholders.

The post Betsson Group Accredited with the Latest Version of ISO 27001 appeared first on European Gaming Industry News.

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Compliance Updates

KSA Imposes Fine on Winning Poker Network for Unlicensed Gaming

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Dutch gambling regulator Kansspelautoriteit (KSA)has fined illegal operator Winning Poker Network (WPN) €1,275,000. WPN allowed Dutch players without the necessary permit, which is prohibited.

Dutch players could go to the website americascardroom.eu to gamble illegally. The KSA then informed WPN that it intended to impose a penalty payment order, after which it would no longer be possible to play on the website. WPN owns several (illegal in the Netherlands) websites, including truepoker.eu. This website remained available to Dutch people, after which the KSA still imposed a penalty payment order on WPN, stating that it would stop offering the website on all its sites.

KSA Chair Michel Groothuizen said: “A penalty payment order is an effective way to quickly take illegal supply off the air. However, these types of parties should not think that they will get off easy with this, so we also impose fines for the violation committed. In doing so, we hit them where it really hurts, namely in their wallets.”

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In addition to imposing a penalty payment, the KSA can also impose sanctions for the period in which the illegal offer was available. This is also the case here. The imposed fine was increased due to so-called aggravating circumstances: practices that aggravate the seriousness of the offence. For example, WPN charged players extra costs if they had not logged in for a long time (inactivity costs) and it pretended to be a reliable party by brandishing a foreign licence. The KSA takes this type of consumer fraud very seriously.

The post KSA Imposes Fine on Winning Poker Network for Unlicensed Gaming appeared first on European Gaming Industry News.

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