Inside RedCore’s Communications Hub: The One-Integration Solution Powering Faster, Smarter Messaging

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European Gaming Media visited RedCore’s impressive multi-brand booth at SiGMA Central Europe in Rome to take a closer look at one of their most technically impactful products: the Communications Hub. Designed as an all-in-one solution for digital businesses, the Communications Hub aggregates multiple verified communication providers – from SMS and calls to high-volume messaging services – into a single platform with one integration and one admin panel.

To explore the technology behind the product, we sat down with Bohdan Bulatsan, CTO of the Communications Hub and a seasoned software engineer with over a decade of experience.

At iGaming, speed and reliability are everything. How does Communications Hub keep messages flowing flawlessly even under pressure?

We have developed a new engine designed specifically to keep our customers’ messages moving smoothly, even during high-pressure periods. One of the key features is our block-geo  mechanism, which allows account managers to block certain message types or specific regions when needed.

Combined with our backup system and intelligent routing, this ensures that messages continue to reach their destination reliably, no matter the load or external pressure.

You’ve made adding new providers incredibly fast. What’s the secret sauce behind this ‘integration magic’?

Our technical team is constantly improving the integration process because it’s a core priority for us. One of the main reasons we can move so fast is our universal SDK (Software Development Kit). It includes all the common features and connection points that most providers rely on, so when we start an integration, we can do it quickly and efficiently.

We also run strict pre-integration tests to catch any potential issues before going live. All of this makes the entire process smoother, more reliable, and much faster for our clients.

With so much analytics coming from every channel, how do you turn all that data into actionable insights for businesses?

That’s a good question. Our analytics model brings together all the data from every service and communication channel and aggregates it in one place. This makes it much easier for our customers to filter, understand, and work with the information quickly.

Because everything is centralized, businesses can see the full picture and make faster, more informed decisions that directly support their growth and profitability.

How is SiGMA going for the Communications Hub? What’s your feedback from the event and what are your plans for the future?

SiGMA has been a very good event for us. We’ve received a lot of positive feedback from visitors and participants, which is always great to see. Looking ahead, our focus is on expanding the product even further, adding new features and continuing to scale the Communications Hub to meet the needs of our clients.

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