Conferences in Europe
Can Fun Be Safe? The Role of Social Responsibility in Slot Game Design
The European Gaming Congress (EGC) returns to Warsaw for 2024 on 15-16 October, and organizer HIPTHER is proud to introduce the conference’s esteemed Sponsors – trailblazing companies and accomplished professionals that help make the magic happen! In this Sponsors Spotlight Interview, we welcome Maciej Makuszewski, iGaming Director at Promatic Group, parent company of the Platinum Sponsor for EGC 2024, Promatic Games.
For many people outside the gaming industry, putting social responsibility and online slot games in the same sentence might seem counterintuitive. What’s your perspective on this? How can a slot development company demonstrate responsibility?
You’ve hit on a very interesting point right from the beginning. From an outsider’s view, social responsibility and online gambling might seem like polar opposites—like water and fire. But within the industry, we understand that to succeed, all parties, and especially operators and game studios, need to cater to a broad audience. This includes not only players seeking excitement and adrenaline but also casual players who just want a bit of entertainment. We simply need to think about the mass market when designing the gaming experience.
From there, it becomes essential to safeguard ALL players by promoting responsible behaviors and minimizing risks. After all, even with a naturally risky activity like gambling, people still want a sense of security in their experience. This is where social responsibility becomes key. While the public often associates our industry with problem gambling or even addiction, this is a simplistic view. A problem gambler is not a good player—not for them, and certainly not for us. We aim to create a safe and enjoyable environment for all players, which ultimately benefits everyone involved.
So speaking of iGaming in general, what are the key areas when it comes to promoting responsible behavior and minimizing risks for players, as you rightly put it?
I would consider Responsible Gaming as an umbrella term that encompasses a range of measures. I usually break these down into several key categories:
- Identifying and protecting vulnerable players
- Game mechanics
- Transparency and communication
- Youth exposure
- Game design and incentives
- Financial limits and self-exclusion mechanisms
- Utilization of player data
Of course, this list can evolve depending on specific market needs, but these are the core elements. I haven’t included aspects like fairness or certification, as these are typically viewed as basic prerequisites in most regulated markets—they aren’t specific to Responsible Gaming but rather fundamental requirements for offering games to customers. Additionally, technical standards can also play a supporting role in fostering a responsible gaming environment.
Given that your role as a game studio is to provide the games themselves, how can you contribute to making the experience as responsible as possible? You’re not in full control over all of the seven areas you mentioned earlier.
You’re right—our role is narrower compared to operators, but we still have a significant impact in key areas. We can influence game mechanics, transparency and communication, youth exposure (to some extent), and game design and incentives. While we don’t manage player data, we can still support the identification of problem gambling behaviors.
Take game mechanics, for example. As a studio, we invest a lot of time in balancing the speed of gameplay with clear, accurate visualizations of the spin results. One of our key principles is ensuring that all our designs and developments are configurable to meet Responsible Gaming requirements. For instance, our games were recently certified in the Czech Republic, where the regulator mandates that each spin lasts at least two seconds. This is a Responsible Gaming measure, and our configurable software allowed us to implement this requirement quickly.
Another area that’s been a focus of many regulators is the Bonus Buy feature. We were hesitant to introduce it because some of the behaviors associated with this feature may heighten the risk of problem gambling. After months of careful consideration, we decided to launch it only with the ability to monitor every player action related to this functionality. We are committed to tracking this feature closely to ensure it aligns with responsible gaming standards.
You’re also going to touch on game design and incentives at the European Gaming Congress (EGC), correct?
Yes, that’s right! We’re excited to share the story behind one of our most innovative games, Ale Fajny BOBER. The game’s theme is inspired by a popular viral video, and it was a fascinating challenge for our team to translate the essence of a two-minute YouTube clip into an engaging slot experience. We had many discussions on how to best capture and visualize that story within a slot game format. But I’ll save the finer details for the conference—we’ll be talking about it on Day 1 during our presentation! Feel free to join and ask questions!
You mentioned the game Ale Fajny BOBER. Could our readers be familiar with other titles that have come out of your studio?
Ale Fajny Bober is indeed a new game, which had its premiere in Poland on September 26. Promatic Games has a portfolio of hundreds of exciting slot games that have been both successful and widely appreciated by players. Some of these include: Mummy’s Treasure Deluxe, Dracula’s Treasure, Janosik 30 and Miss Joker Show – the latter has even been shortlisted for the Best iGaming Product category at the EiGE2024 awards, with the final taking place at the upcoming conference. I warmly invite to join us at the event and cast your vote for our title. See you there!
Promatic Group’s iGaming Director, Maciej Makuszewski, and Product Design Manager, Luka Oblak, will be presenting a workshop at the European Gaming Congress on ‘Mastering the Art of Balanced Slot Development.
Join us in Warsaw and meet the Promatic Games Team in person:
The post Can Fun Be Safe? The Role of Social Responsibility in Slot Game Design appeared first on European Gaming Industry News.
Conferences in Europe
Europe is your home, says Roberta Metsola as she opens SiGMA Central Europe in Rome
Reading Time: 3 minutes
President of the European Parliament, the Hon. Roberta Metsola was in Rome to officially open SiGMA’s inaugural Central Europe event. Ahead of her keynote, Metsola met with representatives from Malta, including the Maltese ambassador to Rome, H.E Daniel Azzopardi, CEO of GamingMalta, Ivan Filetti, and Keith Zammit, CEO of Elevate AI.
Taking to the stage, her message was one of welcome. “Europe is your home” she reminded the audience – a ‘place of the future’ determined to make it easier, safer, and faster to operate, to startup, and to scale up.
To the packed floor before her she was warm in her delivery. “It is great to open SiGMA, right here in Rome, the heart of Europe,” she said. An industry backed by thousands of exhibitors and delegates that she went on to describe as the ‘building blocks of next generation Europe’ and ‘one of the biggest gatherings of its kind in the world.’
“I’m more than a little proud that it [SiGMA] started in my island home of Malta.”
Smiling, she recalled her university days with SiGMA’s Founder Eman Pulis – “It’s fantastic to see how your idea has grown from a pitch to a global platform.” We are so proud of you, and our country has much to be proud of. But, ultimately, above all – of its people, many of whom are here today.”
Zoning in on Europe’s tech and gaming industry, she highlighted the bigger picture. Beyond numbers or growth charts, what we see is ‘proof that our European way works, that we can be pro business, that we can be forward looking, open to innovation and new tech whilst still doing things responsibly and protecting the most vunerable.’
“Balance between growth and responsibility is what makes Europe unique, gives investors predictibility, builds trust with users and allows creativity to flourish without leaving anyone behind.”
If, however we want Europe to remain compeitive, she cautioned, we have to be honest about what is still holding us back. “Regulation in Europe is essential, but remains too fragmented.”
Disrupting that balance: different licencing systems, operating regimes, and advertising rules make it harder for companies to plan, scale and operate across borders. That has to change, she emphasised.
Ideas like the 28th regime – a single optional European framework for businesses are worth exploring, she suggested. An idea that would make it easier for operators to expand while still respecting national choices – ‘the leap we need to collectively look to as a continent but also as a global international giant.’
The message from entrepreneurs in tech, gaming and finance is always the same, she says: Europe has to move faster, to make it easier for us to invest. It must grow and take risks. They want a Europe that supports, not one that gets in their way.
“Europe cannot run on nostalgia, we can’t cling to old ways and expect new results”, she warns.
To lead and innovate businesses need to have the tools and freedom to compete globally, to understand new dynamics at play and showcase how Europe can lead, she went on to say.
“I want the European way to mean something clear: innovation and not over-regulation, implementation and not unnecessary bureaucracy and delivery, not red tape. Targeted regulation that gives predictability.”
Ultimately, she concludes – compliance should not take up the majority of businesses’ time. Regulation is important, but it should be smart – focused on rule-breakers and not those who play by them. On this, she says, there is broad agreement.
“This is a moment Europe cannot afford to miss, we can either shape this new era of tech or watch others do it for us. We were not designed to follow.”
‘The opportunities in the wider digital economy are enormous’, she enthuses. They can make platforms safer, more transparent and fairer. Europe should be at the forefront of this transformation. Holding us back, she explains, is a lack of support and funding. Indeed, as she mentions, Europe currently has more AI and tech professionals per capita than the US and almost 3 times as many as China.
This is why the EU plans to mobilise 200 BIL Euro for AI and digital industries, she says. She also alludes to the Savings and Investment Union – there to reflow investment to startups and small businesses looking to invest across borders or work for European companies.
“To all of you building the future of tech and digital creativity – keep going, you are showing that Europe’s strength lies not in looking back but in shaping what comes next. And I assure you – we have your back.”
The post Europe is your home, says Roberta Metsola as she opens SiGMA Central Europe in Rome appeared first on European Gaming Industry News.
Best Payment Provider
ZettaOnline Wins “Best Payment Provider” at EiGE Awards 2025 During the European Gaming Congress in Warsaw
Reading Time: 2 minutes
ZettaOnline has been named Best Payment Provider at the EiGE Awards 2025, held during the European Gaming Congress (EGC) in Warsaw, Poland on 30-31 October.
Organized by Hipther, the awards honor excellence and innovation across the gaming and fintech ecosystem. The “Best Payment Provider” title recognizes the company that delivers secure, fast, and friction-free transaction solutions, setting new benchmarks for reliability and customer experience in iGaming.
This distinction marks ZettaOnline’s second major recognition in 2025 in the same category, reinforcing its position as a trusted fintech partner for regulated gaming operators.
“Receiving this award at such a renowned industry event is an incredible honor and a reflection of our team’s focus on strategic advancement, compliance, and client success,” said Milena Tsankarska, Chief Commercial and Marketing Officer at ZettaOnline, who accepted the award on behalf of the company.
In addition to the company’s success, Milena Tsankarska had received individual nominations in two categories: iGaming Leader of the Year, celebrating vision and leadership in the industry, and iGaming Influencer of the Year, honoring individuals whose insights and impact help shape the gaming community.
At the European Gaming Congress, Tsankarska also joined the panel “Beyond the Booth: Strategic Event Preparation in B2B PR, Marketing & BizDev,” where she discussed the evolving role of communication in a data-driven era. Her key message highlighted the importance of aligning research, audience understanding, and business goals to create marketing that resonates and drives measurable outcomes.
“We value this event because it allows us to create a network of long-term partners. It’s great to see the potential of the gaming industry showcased by a diverse range of companies and ideas,” said Tsankarska. “We’re thankful to the Hipther team for recognizing our work and for creating spaces that foster real collaboration and progress across the sector.”
ZettaOnline continues to strengthen its position within the fintech and gaming ecosystems, delivering tailored solutions that combine technology, compliance, and security across multiple regulated markets. The company’s expertise spans online payments, cyber security, cloud services, certification, IT infrastructure, software development, server and system administration, and technical compliance, ensuring every partner receives a holistic approach to operational excellence. With a focus on speed, reliability, and intelligent scalability, ZettaOnline empowers businesses to navigate complex financial and technological environments with confidence and clarity.
The post ZettaOnline Wins “Best Payment Provider” at EiGE Awards 2025 During the European Gaming Congress in Warsaw appeared first on European Gaming Industry News.
Conferences in Europe
ProgressPlay to Unveil Next-Generation Sweepstakes Solution at SiGMA Europe 2025, Redefining Market Entry and Player Engagement
Reading Time: 2 minutes
ProgressPlay, a premier iGaming platform and solutions provider, has announced its prominent presence at SiGMA Europe 2025 in Rome on stand 4246, where it will spotlight its groundbreaking Sweepstakes Solution. The company is set to demonstrate how this innovative model provides operators with a compliant, high-impact pathway to captivate players in complex and emerging markets.
The event will serve as the launchpad for ProgressPlay’s most advanced sweepstakes package to date, featuring a complete suite of technological and operational tools designed for rapid market entry and sustainable growth. The solution offers a proven alternative to real-money gaming that drives exceptional player loyalty and lifetime value.
Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay, emphasised the strategic advantage the solution offers. “The global demand for engaging, compliant gaming experiences has never been higher. Our Sweepstakes Solution isn’t just an add-on; it’s a strategic master key for operators looking to unlock new revenue streams without the traditional barriers,” stated Nahhas.
Nahhas continued: “At SiGMA, we will show partners how to seamlessly integrate this model, leveraging our robust platform and vast content library to build a vibrant and loyal player community from day one. ProgressPlay invites operators, brands, and potential partners to book a private meeting at SiGMA Europe 2025 to experience a live demonstration of the Sweepstakes Solution and explore bespoke partnership opportunities.”
ProgressPlay’s comprehensive solution includes a sweepstakes engine, a dedicated portfolio of engaging games optimised for the model, bespoke back-office management tools, and more. This end-to-end approach allows operators to focus on player acquisition and growth.
Itai Loewenstein, CEO of ProgressPlay, highlighted the solution’s role in the company’s vision for global expansion. “In an industry defined by evolution, true leadership means providing the tools for our partners to not just adapt, but to lead. Our Sweepstakes Solution is a testament to that commitment,” said Lowenstein. “We are empowering our partners to explore new frontiers with confidence and agility.”
Loewenstein concluded: “For any operator or brand looking to diversify their offerings and future-proof their business, our stand 4246 at SiGMA is a must-visit destination.”
The post ProgressPlay to Unveil Next-Generation Sweepstakes Solution at SiGMA Europe 2025, Redefining Market Entry and Player Engagement appeared first on European Gaming Industry News.
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