Interviews
Sportsbooks – the challenge of going it alone
Launching an in-house created, quality sportsbook is not a task for the faint of heart, particularly in such a fast-moving, crowded and competitive marketplace. AllSported’s CEO, Alan Casey and Technamin’s founder and CEO, Suren Khachatryan, examine what benefits there are for some to resist the temptation to go it alone in favour of a tried and trusted solution and the wider, overall challenges.
Creating a robust, intuitive and attractive sportsbook is vital for anyone entering the marketplace or looking to expand their offering. Just how difficult is it to get right?
AC – The sheer number of moving parts makes it almost impossible to build a successful brand from the ground up without the right kind of help. Getting a new brand off the ground is expensive and entails a great deal of manpower. This staffing proposal alone can be enough to make prospective investors nervous.
As well as that, our industry’s compliance landscape is constantly shifting and keeping on top of those continual updates is a near-impossible task with every other factor that needs to be considered. Then there is payment provision to consider and all the nuances and preferences that come with it as well as optimising the look and feel of the front end. Meanwhile, operators need to engage in the ongoing negotiations for the multiple feeds for data content and pricing to make their offering attractive to end-users. It’s simply far too much to consider at any one time.
An operator on a new brand needs to be able to dedicate the bulk of their attention to getting new customers in the door. Platform providers do all the heavy lifting at the start, then down the line, when the project is stable, an operator can look to move to a better platform or even buy a licence a platform, or even buy a platform outright, but this is far from feasible to begin with.
SK – Even if we were to develop the most attractive sportsbook, it would not function without a dedicated and professional team. As a provider, that’s the first challenge we must overcome. It’s crucial to have a team of creative, innovative professionals who are enthusiastic about their tasks and are willing to dedicate themselves thoroughly to the process. Finding the right people is something we must tackle from the get-go.
Next up is the product itself. A sportsbook is a product that deals with a large amount of data on live mode, 24/7, 365 days per year, without delays. That’s why we need to consider the speed of the website as an important challenge that companies often face. At the same time, providing immediate loading and smooth operations is crucial, which is something we are able to do at Technamin.
Mathematics is at the core of everything we do, which is why sports analysis must be conducted on a high level with the most delicate calculations. This is part of what turns an ordinary sportsbook into a successful one that functions properly.
Last but not least, we must be very attentive toward safety. It is imperative that we monitor and analyse user behaviour accordingly in order to provide progress and security to the business and maintain a secure environment. These are all factors that we must keep an eye on when creating a sportsbook.
What can an experienced B2B platform provider offer any newcomers to the vertical that they can’t achieve themselves?
AC – Cost saving and time to market are the main factors. Although AllSported isn’t a platform provider, we offer everything a customer needs to launch a horse racing product. The cost of someone building out a horse racing trading team is quite significant. On top of that, they would have to get providers for data, content and pricing and then complete all those integrations.
With our help, operators can get everything in one integration and receive a tier-one calibre racing product that they don’t have to think about once it’s switched on. Through the accuracy and speed of our pricing, we’ve seen customers plug us in and immediately achieve double-digit margin percentages, which remain consistent.
SK – Starting everything from scratch would be a financial and professional challenge beyond most newcomers. On the other hand, an experienced B2B provider will have a longer and more in-depth understanding of data, which enables them to implement various AI solutions on different functions based on the data collected over years of being active in the industry.
Additionally, experienced providers have already achieved well-organised work between different departments. This is a significant advantage and a major step toward rapid development and support.
In Technamin’s case, we provide 24/7 technical and client support in case any issues occur. It is important to us that we cater to everything for our operators, and the collective industry insight of our team allows us to do so.
What benefits in terms of timescale are there for operators to consider when partnering with a provider?
AC – An expedited timescale is definitely one of the biggest advantages of a good provider. Platforms and B2B providers have already done the heavy lifting and have ready-made solutions that they can get live for an operator’s customers pretty much overnight. Operators can have the open business sign on the door from day one, or can at least be under construction and have the coming soon sign up as soon as possible. It’s a very clear-cut decision.
SK – If the provider has the proper infrastructure required to set up the product efficiently and in time, the operator will be able to scale in a shorter time frame. At Technamin, we can fully provide operators with the sportsbook in a little over a week, depending on the circumstances. As most operators are intent on entering the market faster, this is an advantage for them.
Moreover, we not only fully support the technical side of things, but we also offer consulting with risk management and promotional issues in very short time periods. We do this so the operator can hit the ground running as soon as the sportsbook is delivered.
For suppliers, what does the future hold and how can they ensure that they and their platforms remain attractive to operators?
AC – The feedback we hear the most from customers of platform providers is a desire for more flexibility. There is a feeling among operators that with platform providers, you get what you pay for and a more customisable product comes at a premium. However, even the ability to alter elements like pricing strategies isn’t a given.
We’re talking to a lot of people who would love a better solution for horse racing but have their hands tied by their providers. They’re spending huge sums on marketing and trying to acquire customers, but then they’re offering a subpar horse racing product and giving away up to 10 per cent in margin due to price latencies. So as necessary as platform providers are, new brands should choose wisely from the outset to ensure they maintain control of their offering.
SK – Technology is always progressing. On one hand, the operators’ needs must be fully covered, but it is also crucial to keep the product up to date with the latest technological developments and advancements and tweak things accordingly.
We must also ensure that there are unique and creative solutions that have not been implemented in the market, and to use these solutions as leverage for operators.
In addition to tech advancements, we also keep track of UI/UX and come up with innovative website designs that attract different markets and market segments. It’s also worth noting that one must always be open to partners’ feedback and ensure that the best service is immediately provided for them, which is what Technamin’s dedicated teams are trained to do.
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Backed by Grupo Silvio Santos, founded by Silvio Santos, the company aims to position itself as a platform that goes beyond traditional betting.
In an interview during BiS SiGMA South America, Fernando Justos Fischer, CEO of TQJ, detailed the company’s strategic pillars, the sector’s challenges and its long-term vision for the Brazilian market.
According to Fischer, the current moment is one of consolidation in the regulated market.
The expectation is that the sector will move toward more mature discussions, focusing on compliance, sustainability and user protection.
In this context, the event is seen as a strategic space for alignment between operators, regulators and partners, driving more structured growth.
TQJ’s strategy is based on three main pillars: strengthening brand and distribution by leveraging the group’s assets; a data-driven operation focused on efficient acquisition and sustainable retention; and responsible gaming as a core principle of the business.
All of this, according to the executive, is supported by technology and intelligence applied to the user experience.
The backing of Grupo Silvio Santos is highlighted as a key competitive advantage.
For Fischer, the combination of credibility, scale and expertise in entertainment allows TQJ to position itself as an accessible, trustworthy brand with a strong connection to the Brazilian audience.
The goal is to lead the market in trust and responsibility.
In a highly competitive environment, the company is focusing on integrating proprietary distribution, gamified experiences and the intensive use of data and artificial intelligence for personalization.
Fischer notes that competitive advantage will increasingly lie in retention, supported by advanced CRM, engagement mechanics and solid responsible gaming practices.
During the event, this positioning was also demonstrated in practice.
Bet do Milhão came to life in a live game show format, directly connecting entertainment and betting. The activation generated engagement and reinforced the company’s value proposition.
Among the main challenges in the Brazilian market, Fischer highlights the need to build a sustainable environment amid intense competition, as well as the importance of educating consumers and combating illegal operators.
He states that operators with discipline, governance and a long-term vision will have a competitive advantage.
In terms of responsible gaming, TQJ already implements tools such as deposit limits, self-exclusion, behavioral monitoring and active communication with users.
The company adopts a preventive and continuous approach that goes beyond regulatory compliance.
This monitoring is carried out through real-time behavioral analysis, enabling the identification of risk patterns and allowing for fast and precise interventions.
Fischer emphasizes that the company aims to go beyond regulatory requirements, viewing responsible gaming as both a competitive differentiator and an institutional commitment.
Artificial intelligence plays a central role in the operation. In marketing, it is used for campaign optimization, prediction and content generation.
In product, it supports the continuous evolution of the user experience. In security, it strengthens analysis and protection systems.
Additionally, AI enables deeper integration between entertainment and betting, creating more interactive and personalized experiences.
Features such as real-time personalization and gamified mechanics are already part of the company’s roadmap.
Even so, Fischer stresses that there is a clear limit when it comes to personalization: user protection. All strategies must operate within responsible parameters, without encouraging risky behavior.
In summary, the CEO defines TQJ’s role in this new phase of the market as a platform capable of connecting entertainment and betting in Brazil with responsibility, technology and trust.
The post TQJ bets on entertainment and responsible gaming in Brazil’s regulated market appeared first on Americas iGaming & Sports Betting News.
apuestas
Entretenimiento, datos y responsabilidad: la estrategia de TQJ para el mercado regulado en Brasil
Todos Querem Jogar (TQJ) entra en la nueva fase del mercado regulado brasileño apostando por la integración entre entretenimiento, tecnología y juego responsable.
Con el respaldo del Grupo Silvio Santos, fundado por Silvio Santos, la compañía busca posicionarse como una plataforma que va más allá del betting tradicional.
En entrevista durante el BiS SiGMA South America, Fernando Justos Fischer, CEO de TQJ, detalló los pilares estratégicos de la operación, los desafíos del sector y la visión de largo plazo para el mercado brasileño.
Según Fischer, el momento actual es de consolidación del mercado regulado. La expectativa es que el sector avance hacia discusiones más maduras, con foco en compliance, sostenibilidad y protección al usuario.
En este contexto, el evento se consolida como un espacio estratégico para el alineamiento entre operadores, reguladores y socios, impulsando un crecimiento más estructurado.
La estrategia de TQJ se basa en tres pilares principales: el fortalecimiento de marca y distribución, aprovechando los activos del grupo; una operación orientada a datos, con foco en adquisición eficiente y retención sostenible; y el juego responsable como principio central del negocio.
Todo esto, según el ejecutivo, está apoyado por tecnología e inteligencia aplicada a la experiencia del usuario.
El respaldo del Grupo Silvio Santos es señalado como un diferencial competitivo relevante.
Para Fischer, la combinación de credibilidad, escala y experiencia en entretenimiento permite posicionar a TQJ como una marca accesible, confiable y con fuerte conexión con el público brasileño. El objetivo es liderar el mercado en confianza y responsabilidad.
En un entorno altamente competitivo, la empresa apuesta por la integración entre distribución propia, experiencias gamificadas y el uso intensivo de datos e inteligencia artificial para la personalización.
Fischer destaca que la ventaja competitiva estará cada vez más en la retención, apoyada por CRM avanzado, mecánicas de engagement y prácticas sólidas de juego responsable.
Durante el evento, este posicionamiento también se tradujo en la práctica.
La Bet do Milhão cobró vida en formato de game show en vivo, conectando entretenimiento y betting de manera directa.
La activación generó engagement y reforzó la propuesta de valor de la compañía.
Entre los principales desafíos del mercado brasileño, Fischer destaca la construcción de un entorno sostenible en medio de una alta competencia, así como la necesidad de educar al consumidor y combatir a los operadores ilegales.
Afirma que los operadores con disciplina, gobernanza y visión de largo plazo tendrán una ventaja competitiva.
En el ámbito del juego responsable, TQJ ya implementa herramientas como límites de depósito, autoexclusión, monitoreo del comportamiento y comunicación activa con los usuarios.
La compañía adopta un enfoque preventivo y continuo que va más allá del cumplimiento regulatorio.
Este monitoreo se realiza mediante análisis comportamental en tiempo real, lo que permite identificar patrones de riesgo y realizar intervenciones rápidas y precisas.
Fischer subraya que la empresa busca ir más allá de las exigencias regulatorias, considerando el juego responsable como un diferencial competitivo y un compromiso institucional.
La inteligencia artificial desempeña un papel central en la operación. En marketing, se utiliza para optimización de campañas, predicción y generación de contenido.
En producto, contribuye a la evolución de la experiencia del usuario. En seguridad, fortalece los sistemas de análisis y protección.
Además, la IA permite profundizar la integración entre entretenimiento y betting, creando experiencias más interactivas y personalizadas.
Funcionalidades como la personalización en tiempo real y las mecánicas gamificadas forman parte del roadmap de la empresa.
Aun así, Fischer enfatiza que existe un límite claro en la personalización, la protección del usuario. Toda estrategia debe operar dentro de parámetros responsables, sin incentivar comportamientos de riesgo.
En síntesis, el CEO define el papel de TQJ en esta nueva fase del mercado como el de una plataforma capaz de conectar entretenimiento y apuestas en Brasil con responsabilidad, tecnología y confianza.
The post Entretenimiento, datos y responsabilidad: la estrategia de TQJ para el mercado regulado en Brasil appeared first on Americas iGaming & Sports Betting News.
To understand the story of Media 24, you really have to understand Arturs’ journey. He was the company’s very first employee, joining at the absolute beginning and helping build the foundation of what the business is today. After several years as Head of Sales, he has now stepped up to lead the entire organization into its next chapter.
In this interview, we’re going to talk about that transition from first employee to CEO. We’ll discuss Arturs’ vision for evolving Media 24 from a traditional affiliate into a modern digital ecosystem, his philosophy on internal leadership and delegation, and how the company is preparing for a massive 2026.
How does coming from a Head of Sales background change the way you view the CEO role compared to someone who might come from a product or tech background?
Coming from sales, you’re always focused on the finish line. A tech person might get caught up in making things perfect or adding features just because they’re cool. I don’t have that luxury. My focus is on things that actually move us forward. I’ve spent years talking to partners and seeing exactly what makes money and what doesn’t.
We’ve had that same philosophy at Media 24 since I started as the first employee. Act fast, check the data, and improve on what works.
Coming from sales also makes me more comfortable with the human side of the business. Being CEO isn’t just about decisions. But also about selling a vision to the team so they actually want to follow you. In sales, if people don’t believe in what you’re saying, you fail. I’m just applying that same logic here.
You were the first employee in Media 24, doing everything yourself. Now that you’re CEO, how do you handle stepping back and letting your team take the lead?
In the early days, If something needed doing, I did it. But you can’t scale a company if you’re making every decision yourself. My job now is to give my team the resources and the space to lead.
We’ve always believed in growing our own talent. For example, we recently promoted our new Head of Growth and our Head of Website Operations from within. Both have been with us for years. They’ve seen the company evolve, and I trust them completely.
I’m not looking for people who always agree with me. I want professionals who understand this business as well as I do, if not better. By promoting from within, I’m surrounding myself with people who have Media 24’s mindset but bring their own expert perspectives. My role now is to clear the path for them so they can build the products that will define our next few years in the industry.
We are seeing constant core updates. How is Media 24 protecting itself against the volatility of organic search?
You can’t ever truly be prepared for a Google update if your entire strategy is based on trying to trick an algorithm. If you spend all your time looking for shortcuts, you’re always going to be chasing the ones who lead.
Last year at Media 24, we took a serious look at our approach and redesigned our product strategy. Today, we aren’t building sites just to rank well. Instead, we’re building platforms that aim to be the undeniable go-to resource for each specific market
That means we’re investing heavily in the things that actually matter to a human being, not just a crawler. We’re re-imagining our content to provide real value, doubling down on UX, and constantly improving the product itself. By focusing on the end-user, search rankings become a byproduct of our quality rather than a lucky break we’re trying to keep.
Affiliates are often seen as “top of funnel.” How is Media 24 trying to own more of the user journey after the initial click?
It’s true that most affiliates stop at the click, but we see that as a missed opportunity. We understand that acquiring a new depositor is always significantly more expensive than retaining an existing one.
We’re moving toward building actual communities around our top platforms. A user might come to us for a specific bonus, but they are likely interested in other offers or new products down the road.
To capture that, we are creating touchpoints beyond just the website. We’re building a presence on social media and other channels where our users actually spend their time. If we can stay in front of the user where it matters, then we aren’t just sending traffic to operators. We’re delivering a much more loyal and valuable player.
There are cases when operators discontinue affiliate programs or cut commission rates. How do you future-proof a business that’s dependent on those relationships?
Unfortunately, that’s just the reality of the industry sometimes. You have to accept that these risks exist. For us, navigating those shifts is part of the process of building long-term relationships. You find out very quickly who your true partners are when things get tough.
That’s exactly why we invest so much time being present. We attend a lot of conferences and industry events throughout the year to meet our partners face-to-face. By staying close to the market and our partners, we can spot the red flags early and focus on the operators who actually value a fair, long-term collaboration.
Is Media 24 looking to diversify away from pure SEO traffic? Are PPC or social media traffic on your 2026 roadmap?
For 2026, our focus is staying on what we do best and what operators actually value most. SEO traffic is still the gold standard for quality in this industry. It takes a massive amount of work and patience to earn those positions, but the quality of that traffic is well worth the effort.
Regarding becoming multi-channel. It’s a conversation we’re having, and we are definitely exploring how to expand our expertise into new niches. But it won’t happen this year. 2026 is a massive year for us because of the World Cup. All our energy, investment, and product innovation are currently funneled into making sure our platforms are the best they can be for that event. We don’t want any distractions right now.
The lines between affiliate, media company, and data business are blurring. Does Media 24 see itself evolving beyond pure affiliate marketing?
I think affiliate marketing is really just a business model. It’s not the whole identity. If you look at the most successful players in our space today, they’ve already become hybrids.
We see ourselves the same way. We are a media company because we employ talented content writers and manage a social media presence. We are a data business because we have to understand user behavior at a very deep level to stay competitive.
The industry has evolved significantly. The best companies have evolved too. At Media 24, we don’t want to be put in a box. We are a digital business that uses an affiliate model to monetize. But our actual value lies in our content, our product, our data, and our ability to reach an audience better than anyone else.
The post Arturs Korolkovs on Leading Media 24’s Next Chapter appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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