Canada
Exclusive Q&A with Alessandro Sposito, Head of Business Development at ESA Gaming
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With Colombia’s regulatory framework widely being heralded as a success, does it allow for greater appetite for innovation within the jurisdiction?
There is absolutely greater appetite for innovation, and we see that with new products being certified all the time. At the same time you can only keep pace with the consumer, especially from a technological standpoint, so it is important to respect their wishes and understand how best to provide a product and an experience that suits their needs.
It is fruitless developing products which are not needed or desired, so it is vital to devise solutions which will add value to a player’s experience. This is encouraged through regulations which clearly work, so Colombia is becoming a hotbed for innovative titles.
LatAm is home to a number of exciting, emerging markets. Do any of these have the potential to be the next big hub in iGaming?
The whole of LatAm is monitoring Colombia and its progress through regulation and its success is a huge stimulus for other countries within the region. Many more opportunities are on the horizon as nations try to follow the example of Colombia. This combined with the lure of taxation and regulation will lead to a natural evolution of the online gaming markets. With such a large, and sports mad, populace, the entire region is very enticing for all.
As with any new emerging market they get to play catch up a bit, but they can also learn so much from more established markets meaning their evolution can be that much faster.
If the countries continue to regulate with success, the entire region could become a focal point for the exciting next phase of iGaming.
How have your products been received in Latin American jurisdictions so far, and what is on the horizon for ESA Gaming in the region?
Together with partners in LatAm we have launched poker with Betplay and it is our ambition to become a leading poker network in Colombia. This obviously relies on shared liquidity within the country, and this again is something we are confident will happen in the very near future. We will also be launching our EasySwipe portfolio in the region with lightweight HTML5 mobile-first games that integrates seamlessly into sportsbooks, allowing users to enjoy the best quality casino games without disrupting the sports betting experience.
Looking further into the future, we want to continue to grow our presence across our entire product range with operators in all of LatAm’s regulated markets.
Will the appetite for niche products, such as esports and virtuals, continue to grow within emerging markets even when sporting events return?
It is inevitable that some will return to what they know and love. While some will strictly focus on sports betting, others have discovered that they enjoy new products, such as esports or virtuals, and will expand their appetites across sports and these newer experiences.
The lack of sport gave a spotlight to these niche verticals, and while they may not now dominate public conscience, the growth afforded will allow for more innovations and a greater level of growth than previously seen for these products that are usually sidelined.
Coljuegos is considering allowing poker liquidity between licenced operators, how important is this for the vertical to truly thrive?
Allowing poker liquidity is fundamental to ensure a level playing field for operators of varying sizes and to ensure poker can really thrive from a player perspective.
If liquidity increases, it will attract more players which will have greater choice, operators will increase revenue, and suppliers will have the perfect proving ground for exciting poker products with a receptive audience.
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BCLC
BCLC Reminds Public to be Cautious of Illegal Online Casino Scams
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BCLC has reminded the public to be cautious of a series of social media scams that imitate B.C. casinos and trick individuals into providing their financial details on illegitimate websites.
Highly deceptive, these scams share fraudulent posts and advertisements exploiting the logos, names, and exterior images of local B.C. casinos, and may claim to offer players exclusive bonuses and promotions if they register with their website or mobile application. BCLC warns that none of these sites are associated with casinos in B.C. or BCLC.
PlayNow.com is the only online gambling website permitted to operate in B.C. BCLCâs official apps are BCLC Lotto!, PlayNow Poker BC, and PlayNow BC Sportsbook. All BCLC-operated social media accounts, such as BCLC, PlayNow BC, PlayNow Sports, Lotto BC and Casinos BC, are verified with a checkmark.
While BCLC and its casino partners continue to work on having the posts removed, British Columbians should stay vigilant when it comes to these predatory and sophisticated scams.
To protect themselves, individuals are encouraged to:
âą Be on alert when a website or app asks for personal or financial information. BCLCâs verified websites and apps will never ask for your social insurance number (SIN), banking information or credit card details online to claim a prize from a B.C. casino.
âą Carefully check the URL and domain of the website to verify its legitimacy. Often, scammers will use a similar URL and domain to legitimate websites with a minor spelling difference.
âą Always verify the company and its services are real before providing any personal information.
âą Look out for other red flags, such as the suggestion of fees or taxes to be paid on a prize. There are no fees or taxes on prizes won in Canada.
If individuals feel unsure about an account, post or advertisement claiming to represent a B.C. casino, they can contact BCLC directly by calling the Customer Support Centre at 1-866-815-0222, or using the live chat resource on corporate.bclc.com or PlayNow.com.
The post BCLC Reminds Public to be Cautious of Illegal Online Casino Scams appeared first on Gaming and Gambling Industry in the Americas.
Betty
Wyzia Renews Canadian Partnership With Betty
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Wyzia, the pioneering Canadian online payment solutions provider for regulated markets, is celebrating the renewal of its highly successful ongoing partnership with Betty, Ontarioâs premier online slots casino.
This partnership, which began in 2023, is key to Wyziaâs expansion across North America. It supports players of Betty, an online casino catering to female players whose business is supported by Wyziaâs innovative, secure, and robust payment management solutions.
Wyzia is at the forefront of Canadaâs fintech landscape, pioneering seamless online payment solutions for regulated markets. Its innovative platform connects merchants directly to all Canadian financial institutions, simplifying transactions and empowering businesses with reliable, efficient financial tools.
âWeâre thrilled to celebrate a year of working with Betty with the renewal of our agreement,â said Guy Fietz, Group CEO at Wyzia. âOur collaboration has not only expanded our reach but enhanced the payment experience for Bettyâs growing community of players.
âWe look forward to continuing this successful collaboration and driving further innovation in the online gaming industry.â
Betty is the only platform created specifically for Ontario slot players. In 2024, Betty has enjoyed unprecedented growth, with a tenfold increase in net revenue since January and over 1000% growth in active players across Ontario.
By fostering a fun, safe, and supportive environment, Betty has harnessed the power of the female gaming audience to create a unique online casino experience. Betty focuses on transparency, community-based play, and gamification of the traditional slot experience.
This player-focused model has allowed Betty to stand out from other services, resulting in phenomenal growth and the ability to retain female players at a rate three times higher than their male counterparts.
Additionally, Betty automatically processes 99% of withdrawals, so players quickly receive their funds, a crucial benefit for online slot players.
âOur partnership with Wyzia has been instrumental in providing our players with a seamless, fast, and secure payment experience,â said Chavdar Dimitrov, Founder and CEO at Betty. âWe are excited about the growth weâve achieved together and are committed to delivering even better services to our community in the future.â
The post Wyzia Renews Canadian Partnership With Betty appeared first on Gaming and Gambling Industry in the Americas.
Bragg Gaming Group
Bragg Gaming Enters into Online Casino Content Agreement with Canadian Operator Loto-Québec
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Bragg Gaming Group has announced that it has entered into an online casino content agreement with Canadian operator Loto-QuĂ©bec, the only 100% legal and local casino site in the province of QuĂ©bec. The agreement marks the expansion of Bragg into its second Canadian province, following Braggâs prior entry into Ontario in March 2022.
Pursuant to the agreement, Loto-QuĂ©bec will benefit from access to exclusive content, including titles from Braggâs in-house proprietary content development studios, a roster which includes Atomic Slot Lab and Indigo Magic, through Bragg Gamingâs Remote Games Server (RGS) technology, delivered via the Bragg HUB platform.
In addition, Loto-Québec players will also be able to access on lotoquebec.com titles from multiple content partners under the Powered By Bragg program, including King Show Games, Bluberi, Incredible Technologies and Sega Sammy Creation.
All content delivered on the Bragg HUB comes with the companyâs Fuze promotional tools as standard which offer player engagement features on games such as free rounds, jackpots, tournaments, and quests.
The agreement with Loto-QuĂ©becâs online casino supports Bragg Gamingâs strategic goals by accelerating the growth of utilization of Braggâs exclusive and proprietary content, and the diversification of revenue through expansion into North American markets.
Garrick Morris, Senior Vice President, Commercial, US and Canada at Bragg Gaming Group said: âItâs fantastic to see Braggâs content expand into our second Canadian province. Loto-QuĂ©bec is a strategic partner, and we are excited to see our proprietary games as well as exclusive content from our partners live and available to Loto-QuĂ©bec players. We look forward to developing our relationship as a key supplier to Loto-QuĂ©bec as we continue the roll-out with regular new game releases planned.
âWeâve enjoyed strong growth in North America over the past 12 months and I am pleased to further support this momentum with this successful launch in QuĂ©bec. I would like to thank the Loto-QuĂ©bec and Bragg teams for making this happen.â
François Hardy, Senior Director of Product and Innovation at Loto-QuĂ©bec, said: âAt Loto-QuĂ©bec, we are always looking for new and exciting ways to entertain our players. Bragg perfectly aligns with this vision, enabling us to provide a refreshing and dynamic experience to our players.â
The post Bragg Gaming Enters into Online Casino Content Agreement with Canadian Operator Loto-Québec appeared first on Gaming and Gambling Industry in the Americas.
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