Quick Custom Intelligence (QCI) a leading provider of casino operational intelligence software, announced the launch of QCI Metrics, a new anonymized data-sharing program that enables gaming and hospitality operators to benchmark performance using yesterday’s operating data—providing timely, actionable insights without exposing customer, financial, or personally identifiable information. This innovative solution extends beyond gaming machine ranking into host performance standardization.

Available through the Chatalytics.com portal and integrated into the QCI Platform, QCI Metrics transforms operational data—including game performance and host effectiveness—into standardized performance indexes.

While traditional benchmarking solutions rely on limited datasets or delayed reporting cycles, QCI Metrics delivers insights based on yesterday’s data—giving operators a timely, continuously updated view of how they are performing against peers across both gaming and player development.

All data shared in QCI Metrics is:

• Aggregated and normalized

• De-identified

• Abstracted at the property level using internal IDs

No transaction-level, player-level, or campaign-level data is ever shared.

“QCI Metrics gives operators the ability to see how they stack up against peers across player development and gaming in near-time, without compromising privacy. It’s a practical, secure way to unlock industry-wide insights,” said Andrew Cardno, Co-Founder and CTO of QCI.

QCI Metrics is designed to help operators quickly identify performance gaps, respond faster to trends, and adopt proven strategies in a highly competitive environment.

Quick Custom Intelligence (QCI) announced a new API integration with Maropost, enabling high-speed, high-volume data synchronization between the two platforms.

The integration allows organizations to seamlessly sync customer, transaction, and engagement data in near real time, while significantly accelerating backend upload speeds in large-scale environments.

“Our partnership with QCI helps gaming operators move from insight to action faster. By connecting QCI’s powerful analytics with Maropost’s engagement platform, we’re enabling operators to activate their data in real time and deliver more personalized guest experiences,” said Jeff Marshall, AVP Global Partnerships, Maropost.

Built for performance-driven operators, the direct API connection eliminates manual data transfers, reduces latency, and ensures faster data availability for campaign execution and customer outreach.

Key benefits include:

• Real-time customer and transaction data synchronization

• Accelerated high-volume backend uploads

• Reduced operational lag between systems

• Improved segmentation and targeting capabilities

• Faster campaign deployment.

“In high-volume environments, speed isn’t optional, it’s mission-critical. Our integration with Maropost ensures data moves quickly, securely, and reliably, so gaming and entertainment operators can engage customers with precision and confidence,” said Andrew Cardno, Co-founder and CTO of QCI.

For gaming and entertainment operators, this integration delivers immediate impact. High-volume player and transactional data flows seamlessly between systems, ensuring offers, tier updates, and loyalty incentives reflect current guest activity with minimal delay. The result is faster campaign execution, sharper targeting, and a more seamless guest experience — driving stronger engagement and increased revenue per visit.

By connecting Maropost’s customer engagement platform with QCI’s data platform, clients gain a unified system that streamlines operations, strengthens targeting precision, and supports scalable growth.

The integration further reinforces QCI’s commitment to delivering high-performance data infrastructure built for enterprise-scale environments.