Quick Custom Intelligence (QCI), the leading provider of a unified real-time intelligence platform for casino resorts, announced its participation in Raving’s Casino Marketing & Technology Conference (CMTC) and Host & Player Development Conference, taking place July 14–16 at Pechanga Resort Casino in Temecula, California.

As casino resorts continue to unify gaming, hospitality, marketing, food and beverage, loyalty, and operations into seamless guest experiences, operators are seeking technologies that eliminate fragmented systems and enable faster, more informed decisions. At this year’s conference, QCI will demonstrate how its unified resort intelligence platform and agentic AI are helping organizations transform data into real-time operational intelligence across the entire resort.

At the Booths #20-22, visitors can experience QCI’s latest innovations, including QCI Resorts, the unified intelligence platform built for casino resorts.

“The conversations happening at Raving’s conferences are exactly the conversations our industry needs to be having. Today’s operators are focused on creating exceptional guest experiences while running increasingly complex resort businesses. We’re excited to demonstrate how a unified intelligence platform and agentic AI help bring together every part of the resort—from marketing and player development to hospitality and operations—so teams can make smarter decisions in real time,” said Ralph Thomas, Co-Founder and CEO of Quick Custom Intelligence.

In addition to exhibiting, QCI Co-Founder and CTO Andrew Cardno will present the featured session, “From Campaigns to Conversations: The AI Future of Casino Marketing,” on Wednesday, July 15, from 2:45–3:45 p.m. during the joint CMTC and Host & Player Development Summit Mainstage program. The session will explore how AI is evolving beyond traditional reporting to become an intelligent operational partner for marketers, hosts, and resort leaders.

Quick Custom Intelligence (QCI), a leading provider of AI-driven solutions for the gaming and hospitality industries, has been recognized by the County of San Diego with a prestigious Certificate of Recognition for Excellence Through Innovation.

The award, issued by the San Diego County Assessor/Recorder/County Clerk’s Office under Jordan Z. Marks, honors QCI for outstanding service, innovation, and contributions to the community.

Quick Custom Intelligence was recognized for its organizational excellence and continued advancement of cutting-edge technologies that support data-driven decision-making across the gaming and hospitality sectors.

These honors reflect QCI’s ongoing commitment to innovation, excellence, and community impact. Through its powerful enterprise platform, QCI continues to help organizations unlock actionable insights, optimize operations, and deliver enhanced customer experiences.

“This recognition is a testament to the incredible work of our entire team and our shared mission to innovate with purpose. We are proud to contribute to a thriving San Diego community while pushing the boundaries of what’s possible with data and technology,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI.

Quick Custom Intelligence (QCI) announced that Kickapoo Lucky Eagle Casino & Hotel has taken a significant step forward in its digital transformation journey by implementing the QCI Enterprise Platform.

As the gaming industry continues to evolve, leading operators are investing in unified, real-time intelligence to stay competitive and deliver elevated guest experiences. Kickapoo Lucky Eagle Casino & Hotel’s move to QCI reflects a strategic initiative to modernize its analytics infrastructure and unlock new levels of operational agility.

By adopting the QCI Enterprise Platform, the property is transitioning to a fully integrated environment where player development, marketing, and operations are powered by real-time data and advanced analytics. This shift enables teams across the organization to act faster, align more effectively, and deliver more personalized guest engagement.

“Our transition to the QCI Enterprise Platform reflects our commitment to operational excellence and delivering outstanding service to our guests. The real-time insights and comprehensive analytics offered by QCI enable us to make data-driven decisions that will enrich the overall customer experience and enhance our internal processes,” said Benito Fernandez, Director of Marketing at Kickapoo Lucky Eagle Casino & Hotel.

“Today’s most successful operators are those who can unify their data and act on it in real time. Kickapoo Lucky Eagle Casino & Hotel is embracing a more modern, agile approach to operations, and we’re proud to support their transformation as they leverage data to drive performance and elevate the guest experience,” QCI CEO Dr. Ralph Thomas said.

Melissa Chiaurro, former President of VizExplorer and current VP of Business Development at QCI, said: “The team has successfully transitioned Kickapoo Lucky Eagle to the QCI Platform, expanding their analytical capabilities while maintaining continuity across operations. This next step will deliver a more intuitive user experience and deeper visibility into player behavior, and we’re excited to support their continued evolution with QCI.”