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Developing slots with player safety in mind

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Light & Wonder’s VP Game Development Rob Procter describes how the slot development process is influenced by progress in safer gambling policy and best practice

Keeping players safe is of paramount importance for every stakeholder in the gaming business.

It is a factor that is at the forefront of regulatory and advertising codes in markets around the world, with European  Safer Gambling Week serving to bring the issues at play under an especially sharp focus. At Light & Wonder, it is our firm belief that the creation of safe, sustainable playing environments is a necessity if our industry is to continue to flourish worldwide.

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We see online gaming as a firm part of the overall entertainment ecosystem. Within this environment, players must be made to feel comfortable enough to play responsibly, having enjoyed an experience that they feel has given them value for their money.

Player safety is about far more than simply being compliant and doing the bare minimum to stick to a set of regulations. It is our belief at Light & Wonder that player safety should be hard-wired into our overall entire content strategy. Within our creative teams, we are always cognisant of the new features and mechanics that we are putting into games and the ways in which they will interact with the player to enhance entertainment levels while also keeping them safe from potential harms.

Landscape

In recent years, the landscape has changed markedly in terms of widespread awareness of the need to protect players. If you look at the example of the UK, buying directly into a bonus feature was prohibited by the Gambling Commission of Great Britain a few years ago, which necessitated a change in approach for game suppliers. We have been focusing strongly on providing compelling experiences within slots to all levels of players across all regulated markets, without them having to stake to high levels, or play for longer in order to access certain features. We don’t want players to feel that a certain level of investment in a slot is a necessity and that numerous spins must be undertaken before a certain level of potential is reached within a game. It is about approaching game design with an ethical, fair mindset, and this comes to the fore when deciding on the distribution of RTP and the way a slot’s mechanics interact with the base game.

Our desire is that we provide players at all stake levels with a positive experience and to show that any top-ranking bonus is attainable by any type of player. Attractive features can no longer only be on offer to the player who is prepared to spend more time and money on their stake – on any given game.

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Across all channels

Restrictions in land-based gaming are different in nature compared to the online world, while also varying across different markets. Throughout the process of designing an omni-channel game, we ensure that our content behaves in the same way as our native digital titles with regard to enhancing the game experience, without putting the player in harm’s way.

At Light & Wonder, my colleagues in the land-based creative teams have the same perception of safer gambling as we do in iGaming. We are able to take mutually beneficial learnings as business units, looking at how the land-based teams have incorporated RTP splits and features and mechanics changes, and utilizing those within the online sphere.

Pitfalls

Naturally, operators have a strong imperative to uphold their social responsibility commitments, and to remain as compliant as possible to the regulators. As we see it, though, suppliers certainly have their own part to play in providing operators with content that has player safety already built-in, through entertaining features that can be accessed at all staking levels. Furthermore, we make sure we’re always present in industry working groups, pushing forward the development of best practice in responsible game design – this work is incredibly important to us, and something we’d encourage broader engagement with from others.

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In most mature markets, regulation appears to have one direction of travel, towards greater restrictions. Yet in creating new solutions that can cater for evolving guidelines, there lies an opportunity for clever content creators to produce games with original and compelling math models and mechanics. Players can play safely and be entertained but it is up to all stakeholders in our industry to ensure to play their part to ensure that this is the case.

 

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New KSA Campaign: Get Your Life Back on Track, Take a Gambling Break

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The Dutch Gaming Authority (KSA) launched a new awareness campaign to draw attention to the gambling stop. With the campaign “Pick up your life again, take a gambling stop,” KSA is aiming to increase attention to the risks of gambling and make the Cruks register more well-known.

Insights

The campaign is a follow-up to the pilot campaign from 2023. This pilot yielded many valuable insights, for example that more people are attracted to the word gambling stop. This name is therefore used in the new campaign.

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Positive effect

The campaign focuses primarily on young adults who (possibly) no longer have their gambling under control. That is one of the reasons why the campaign is largely running via social media instead of traditional (mass) media. The focus is on the positive effect that a gambling stop has on the life of a person with gambling problems. The powerful moments of young people who pick up their lives again can be seen in online videos, social ads and social posts (Google, YouTube, Meta and Snapchat).

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EGBA: Record Participation As European Safer Gambling Week Expands to 26 Countries

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The European Gaming and Betting Association (EGBA) announced record-breaking results from its fourth annual European Safer Gambling Week, held 18-24 November. The initiative – which included a social media campaign and events programme – demonstrated the broader European sector’s strengthening commitment to safer gambling through new levels of participation and expanded geographic reach.

The campaign saw record engagement with 195 partners actively participating – a 20% increase from 2023. Eight national gambling authorities participated, more than double the previous year, by either joining the social media campaign or speaking at the various events.

The campaign’s reach also expanded significantly to 26 countries – a 30% increase from 2023 – with partners in Croatia, Serbia, Slovakia and Ukraine joining for the first time, reflecting the growing pan-European dimension of the campaign. This was helped by social media graphics being made available in the local languages of 27 countries.

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The social media campaign reached 3.1 million users across Facebook, Instagram, LinkedIn and X platforms, generating 1169 social media posts – a 67% increase from the previous year.

A cornerstone of this year’s campaign was its comprehensive events programme, featuring 20 specialised events – an 11% increase from 2023. The events attracted record participation with 4500 registrations and 3000 attendees. Key discussions explored trends in AI, problem gambling prevalence reporting and innovations in safer gambling tools and messaging. The events featured 105 speakers, including senior representatives from gambling authorities in Belgium, Denmark, France and the UK.

The initiative builds on EGBA members’ year-round commitment to safer gambling, which in 2023 resulted in 67 million safety messages sent to their European customers. This dedicated week amplifies these ongoing efforts while encouraging greater collaboration between operators, regulators and harm prevention organisations.

“The success of this year’s edition reflects the sector’s deepening commitment to player protection. The significant increase in participation, especially from health organisations and regulatory authorities, demonstrates the common purpose and growing unity in our approach to safer gambling. Through this collaboration, we’ve reached a record number of Europeans with crucial safety messages during the campaign. Together, we’re making gambling safer and we already look forward to building on this success in next year’s edition,” said Maarten Haijer, Secretary General of EGBA.

The post EGBA: Record Participation As European Safer Gambling Week Expands to 26 Countries appeared first on European Gaming Industry News.

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CT Gaming to Participate in ICE Barcelona 2025

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CT Gaming is going to participate in ICE Barcelona 2025, which will take place from 20 to 22 Jan 2025.

“It is always a pleasure to kick off the year at ICE. This year is particularly special as we explore a new location, which we anticipate will bring fresh connections and exciting opportunities,” said Biser Bozhanov, Director of Business Development and Strategies at CT Gaming.

Positioned at stand #3C56, CT Gaming will present an impressive lineup of its signature products alongside exciting new additions, including the multigame Diamond King 4.

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“We are eager to showcase our latest offerings and engage with clients, colleagues, and industry professionals to gather their valuable feedback. This year’s selection is a strong testament to CT Gaming’s enduring legacy and commitment to excellence,” added Bozhanov.

Among the products displayed at stand #3C56 will be the slot cabinet NEXT, known for its ultimate comfort and functionality. This cabinet comes with 27″ or 32″ high-definition screens, an optional premium stand, a USB phone charger, a bill validator with a stacker and an enlarged CMS panel for seamless operation. Other representatives from the slot cabinet family are EZ Modulo 32/32/32 and EZ Tower. Both of these cabinets combine sleek designs with advanced technology set to deliver an unparalleled gaming experience.

Alongside the slot cabinets, the company will showcase its staple multigame titles, such as Diamond King 3, Mermaid’s Quest, Tower Link and the newest addition to the multigame portfolio – Diamond King 4. With 40 exciting games, 20 of which are linked to a progressive jackpot, the multigame takes player engagement to new heights. Unlike previous versions, players can now win any of the three jackpot levels directly from the base game, while the cascading white and pink diamonds promise thrilling rewards at every turn. Designed with the next generation of players in mind, Diamond King 4 features enhanced graphics, modern themes and an immersive experience that’s perfectly in sync with today’s gaming landscape. The newly conceptualized linked progressive jackpot, Diamond Tree Deluxe, presents an elevated reward experience with its upgraded features.

Last but not least, CT Gaming will unveil the latest updates to its Casino Management System – Rhino, designed to enhance operator functionality and player engagement.

The post CT Gaming to Participate in ICE Barcelona 2025 appeared first on European Gaming Industry News.

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