Industry News
How Gaming Industry Is Dealing with COVID-19 Pandemic
“There is nothing in the world that is not in this.”
Mahabharata, the Indian mythological epic
Well, the Hindu epic was certainly not referring to Corona. (In fact, it was referring to itself.)
If there is anything that merits such a claim at the moment, it has to be the COVID-19 virus. There is nothing indeed in the world right now that is not in the Corona-induced-fear-triggered crisis.
Its human toll is immeasurable and still growing. Businesses have been crippled. The betting and gambling industry is not immune to its effects either.
All the sports leagues in the world have been ground to a halt, suspending the entire spectrum of betting activities. Even the Olympics has been postponed. Many land-based casinos have been closed. Even those functioning are offering only limited access.
Multi-pronged Crisis
The economic impact on the gaming industry is going to be severe. Bill Miller, American Gaming Association President and CEO, has already called for government support. He listed the many sections of the gambling vertical that will be affected by the economic consequences of the COVID-19 outbreak in a statement:
“An estimated 616,000 casino gaming employees are prevented from working because of the important health and safety decisions made by state governments… The impact on our employees, their families, and communities is staggering, and the implications extend far beyond the casino floor. Leading technology companies that supply the industry, and the nearly 350,000 small business employees that rely on gaming for their livelihood, are also feeling the devastating blow of this unprecedented public health crisis.”
He predicted a grim economic situation if the government remains inactive in the near future:
“The federal government must act swiftly and comprehensively to get America’s hospitality employees, and the small businesses that support them, back to work…. In total, these mass closures will rob the U.S. economy of $43.5 billion in economic activity if American casinos remain closed for the next eight weeks.”
While he was talking about the US scenario, the situation is not much different in European and Asian countries. None of the industry experts would disagree with him on his following assessment of the industry:
“Gaming is an economic engine, employing millions of local residents, generating community investment through vital tax revenue, and supporting small businesses in communities…”
Bloom Amidst Gloom
It is not all one-way traffic of bad news either.
The e-sports sector has seemingly received a boost, with locked-down people flocking to e-sports and betting based on these games in the absence of traditional betting avenues.
Some of the gaming companies have found a sudden surge in traffic. Peter Ivanov, the head of trading at Bulgaria-based UltraPlay, says the customer interest towards its e-sports offerings is growing per day.
He says optimistically:
“We experienced a 30% increased turnover only in the first 5 days after the traditional sports shutdown. This is growing on a day-to-day basis as more people get involved. We expect this to get in 100’s% once all eSports leagues restart playing online.”
Ian Hills, general manager of Blexr, a Malta-based digital marketing and media company catering to the gaming sector, also reports similar trends:
“With the cancellation of much of the world’s sporting calendar we’ve naturally felt the effects in our sports revenues but results in our core competency of casino are holding fast, with our flagship brand recording several all-time highs over the last few weeks.”
How Industry People Are Coping
As there is a renewed buzz around e-gaming, online casinos and other internet-based activities, there cannot be a total shut down of the gaming industry.
Almost all companies have migrated to a work-from-home mode. Blexr’s Hills sums up how his company responded to the pandemic:
“We acted quickly and decisively in the face of growing anxiety about COVID-19, which is why we are entering our second week of being an entirely remote organisation. We wanted to adhere to government advice over social distancing and also we felt our collective responsibility to lessen the impact of the disease.”
Diana Rotaru, co-founder of Vegas Slots, says the best approach is to look for alternate products and support everyone around, especially the employees. She suggests:
“Regarding COVID-19, I understand that we are facing new and uncertain times. However I think people need to remain rational and try to think of the next steps and the best solution for their businesses , employees and the ones around us. It is also very important for companies to remain supportive and understanding with their employees and the people around them.”
It helped that online processes and operations can lend themselves to such quick and flexible transformation from office to home. In fact, the work-from-home option has been in vogue in several companies. Hills adds:
“Blexr has offered unlimited remote working as a flexible option for employees for over a year so we’ve got lots of battle-hardened experience at virtual meetings, VPN connections and maintaining the human interaction necessary for teams to work together.”
How Technology Companies Reacted
The technology service providers, though largely invisible to the public eye, are the rock around which the gaming industry is built. How are they doing?
Igor Markovic, a director board member at NSoft, a technology provider to betting industry based in Bosnia and Herzegovina, says his company has announced an unprecedented rescue package to the partners:
“In order to mitigate this demanding period, we have come up with a rescue package that will help our partners at this very moment and consequently, after all this is over, increase their business operation results. NSoft is ready to provide full support to its partners offering its virtual and draw-based games portfolio completely free of charge from 1 April to 1 June. Having no setup fees, no minimum monthly fees and no monthly revenue share invoices for two months will certainly help our partners to overcome these difficult months.”
Rarely do you find such remarkably generous gestures in the betting and gambling industry, where words like cut-throat and competition are more frequently used than the words like chivalry.
Be sure of that: Corona – another C-word – is bringing in some previously unheard-of positive changes too.
What’s in Store in Future?
The situation at present is such that the future can only be bright. There is no other way. But how bright it is going to be? And for whom it will shine the brightest?
There is a widely held view that e-sports and online casinos will thrive. Rotaru clearly subscribes to that view. She says:
“While live betting and live dealers are affected, there are alternative products that are unaffected by the existing situation, mainly e-sports like Call of Duty, DOTA and online Casinos games like table games and slots.”
Tim Grice, the Chief Executive Officer of Connective3, a UK-based digital marketing agency in the gaming sector, acknowledges the increased traffic towards the igaming platforms:
“We have seen an increased amount of traffic and conversions across igaming (casino/poker/bingo) as well as certain financial products and services … but there is no doubt some serious pain across multiple sectors.”
However, he expects the business to bounce back across all sectors and predicts a growth wave once the crisis is over.
“The best piece of advice I can give is to … have enough in the bank to see your business through 6 months of no revenue … and the funds to invest when the world wakes up. We’re anticipating a huge wave of growth when normality returns and as a business, we want to be in position to take full advantage.”
While COVID-19 is still wrecking its havoc, industry leaders are already planning ahead. They are clearly betting on the crisis to end – sooner rather than later.
Perhaps the real battle of epic, Mahabharata proportions will start in the gaming industry when the Corona outbreak is subsumed. Now is the time to prepare for the battle –mostly from home though.
Industry News
CogniPlay Launches New Social Casino Platform
CogniPlay has launched its new software product, which aims to provide a robust online sweepstakes or social gaming platform to its clients. The system is designed to be modular, allowing customers to tailor their brand and offering to what they believe will give them optimal performance.
The CogniPlay system has several key integrations which help to deliver the product, including games integrations with the likes of Pragmatic Play, BetSoft, Mascot Gaming and many more, giving them 100s of games for their clients. There are other integration options for their customers to pick from too, including affiliate programme software, CRM platforms and associated products, KYC, ID verification, Geo-IP systems, Gamification and customer support.
They also have a very long and extensive development pipeline which will see the product offering develop at pace, giving clients an extensive list of options and USPs, and of course giving players a great user experience as a result.
As well as the platform itself the CogniPlay team, due to their considerable experience, also offer a whole host of managed services, with almost a menu that clients can choose from to fill any gaps in their own skillsets or experience.
CogniPlay’s Chief Executive Officer Allan Turner said: “We are very proud to take the CogniPlay product to market and are excited that people who want to start a new social or sweeps brand can get in touch with us to see what we can do for them, or in fact established brands that are unhappy with their existing provider.
“Our underlying principles are that we want to provide the most flexible platform in the space, to enable our clients to create the product they want to have, not for us to dictate the product to them. The two other main areas of focus are that we want to be the most future-proof product on the market with plans for any regulatory or legal changes that may arise in the future, and that we have all the right safeguards in place to ensure that we look after both our clients and players with our responsible gaming setup. This of course means having the right tech and processes in the key areas of KYC, Geo-IP tech, anti-money laundering, fraud, risk assessment and ID verification.”
The post CogniPlay Launches New Social Casino Platform appeared first on European Gaming Industry News.
Hard Rock International
The Mirage Hotel & Casino to Begin Transformation into Hard Rock Las Vegas on July 17, 2024
Hard Rock International (HRI) announced its plans to cease operations of The Mirage Hotel & Casino as of July 17, 2024, to begin the transformation of the property into the highly anticipated Hard Rock Hotel & Casino and Guitar Hotel Las Vegas (HRHCLV).
Hard Rock will develop a new integrated resort featuring a nearly 700 ft. guitar-shaped hotel towering prominently in the center of the famous Las Vegas Strip.
“We’d like to thank the Las Vegas community and team members for warmly welcoming Hard Rock after enjoying 34 years at The Mirage. We’d also like to thank the Unions, community leaders, local and state government organizations and the Gaming Commission for their support and fair negotiations over the past year. Also, we are grateful to MGM for assisting with our transition,” Jim Allen, Chairman of Hard Rock International, said.
“While we pause for the incredible transformation of this iconic property, I’d like to thank all team members at The Mirage for their incredible commitment and helping us provide memorable experiences for our guests. We are planning to host collaborative hiring events with other employers in the Las Vegas community over the coming months. Connecting the thousands of talented Mirage team members who provide outstanding service with new employment opportunities is a top priority,” Joe Lupo, President of The Mirage, said.
HRHCLV is expected to double the current number of jobs at The Mirage for the Las Vegas community, while the renovation of the property will generate over 2500 construction jobs. Hard Rock will pay approximately $80 million in severance packages for eligible union and non-union employees remaining with the property through cessation of operations.
Industry News
IGT Reports First Quarter 2024 Results
International Game Technology PLC has reported financial results for the first quarter ended March 31, 2024.
“Innovative game, hardware, and systems solutions drove better-than-expected Global Lottery and Gaming & Digital performance in the first quarter. As a result, we are upgrading our full-year 2024 revenue and profit goals, which reflect broad-based momentum across key performance indicators in the balance of the year. We continue to make progress on separating Global Lottery from Gaming & Digital and preparing for the proposed transaction with Everi,” Vince Sadusky, CEO of IGT, said.
Key Highlights:
- Announced Gaming & Digital business to be spun off and combined with Everi Holdings Inc.; transaction expected to close in late 2024/early 2025
- Recognised with top honours at ICE London 2024 awards programmes including “Lottery Product of the Year” and “Best Diversity and Inclusion Employer”
- Received a supply contract extension from the UK National Lottery
- Executed licensing agreement with the Maryland Lottery for IGT’s patented Cash Pop draw-based game
- Mystery of the Lamp named “Top Performing New Premium Game” at 2024 EKG Slot Awards Show
- Awarded contract to provide PeakDual 27 video lottery terminals across Quebec
- Launched iGaming content in Rhode Island
- Achieved AAA MSCI ESG rating, the highest rating possible, and earned a gold medal sustainability rating from EcoVadis.
“We delivered a record organic profit performance in the first quarter, if we exclude Separation & divestiture costs. The Company is operating from a position of strength with historically low net debt leverage, ample liquidity, and manageable near-term debt maturities,” Max Chiara, CFO of IGT, said.
The post IGT Reports First Quarter 2024 Results appeared first on European Gaming Industry News.
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