Industry News
How Gaming Industry Is Dealing with COVID-19 Pandemic
“There is nothing in the world that is not in this.”
Mahabharata, the Indian mythological epic
Well, the Hindu epic was certainly not referring to Corona. (In fact, it was referring to itself.)
If there is anything that merits such a claim at the moment, it has to be the COVID-19 virus. There is nothing indeed in the world right now that is not in the Corona-induced-fear-triggered crisis.
Its human toll is immeasurable and still growing. Businesses have been crippled. The betting and gambling industry is not immune to its effects either.
All the sports leagues in the world have been ground to a halt, suspending the entire spectrum of betting activities. Even the Olympics has been postponed. Many land-based casinos have been closed. Even those functioning are offering only limited access.
Multi-pronged Crisis
The economic impact on the gaming industry is going to be severe. Bill Miller, American Gaming Association President and CEO, has already called for government support. He listed the many sections of the gambling vertical that will be affected by the economic consequences of the COVID-19 outbreak in a statement:
“An estimated 616,000 casino gaming employees are prevented from working because of the important health and safety decisions made by state governments… The impact on our employees, their families, and communities is staggering, and the implications extend far beyond the casino floor. Leading technology companies that supply the industry, and the nearly 350,000 small business employees that rely on gaming for their livelihood, are also feeling the devastating blow of this unprecedented public health crisis.”
He predicted a grim economic situation if the government remains inactive in the near future:
“The federal government must act swiftly and comprehensively to get America’s hospitality employees, and the small businesses that support them, back to work…. In total, these mass closures will rob the U.S. economy of $43.5 billion in economic activity if American casinos remain closed for the next eight weeks.”
While he was talking about the US scenario, the situation is not much different in European and Asian countries. None of the industry experts would disagree with him on his following assessment of the industry:
“Gaming is an economic engine, employing millions of local residents, generating community investment through vital tax revenue, and supporting small businesses in communities…”
Bloom Amidst Gloom
It is not all one-way traffic of bad news either.
The e-sports sector has seemingly received a boost, with locked-down people flocking to e-sports and betting based on these games in the absence of traditional betting avenues.
Some of the gaming companies have found a sudden surge in traffic. Peter Ivanov, the head of trading at Bulgaria-based UltraPlay, says the customer interest towards its e-sports offerings is growing per day.
He says optimistically:
“We experienced a 30% increased turnover only in the first 5 days after the traditional sports shutdown. This is growing on a day-to-day basis as more people get involved. We expect this to get in 100’s% once all eSports leagues restart playing online.”
Ian Hills, general manager of Blexr, a Malta-based digital marketing and media company catering to the gaming sector, also reports similar trends:
“With the cancellation of much of the world’s sporting calendar we’ve naturally felt the effects in our sports revenues but results in our core competency of casino are holding fast, with our flagship brand recording several all-time highs over the last few weeks.”
How Industry People Are Coping
As there is a renewed buzz around e-gaming, online casinos and other internet-based activities, there cannot be a total shut down of the gaming industry.
Almost all companies have migrated to a work-from-home mode. Blexr’s Hills sums up how his company responded to the pandemic:
“We acted quickly and decisively in the face of growing anxiety about COVID-19, which is why we are entering our second week of being an entirely remote organisation. We wanted to adhere to government advice over social distancing and also we felt our collective responsibility to lessen the impact of the disease.”
Diana Rotaru, co-founder of Vegas Slots, says the best approach is to look for alternate products and support everyone around, especially the employees. She suggests:
“Regarding COVID-19, I understand that we are facing new and uncertain times. However I think people need to remain rational and try to think of the next steps and the best solution for their businesses , employees and the ones around us. It is also very important for companies to remain supportive and understanding with their employees and the people around them.”
It helped that online processes and operations can lend themselves to such quick and flexible transformation from office to home. In fact, the work-from-home option has been in vogue in several companies. Hills adds:
“Blexr has offered unlimited remote working as a flexible option for employees for over a year so we’ve got lots of battle-hardened experience at virtual meetings, VPN connections and maintaining the human interaction necessary for teams to work together.”
How Technology Companies Reacted
The technology service providers, though largely invisible to the public eye, are the rock around which the gaming industry is built. How are they doing?
Igor Markovic, a director board member at NSoft, a technology provider to betting industry based in Bosnia and Herzegovina, says his company has announced an unprecedented rescue package to the partners:
“In order to mitigate this demanding period, we have come up with a rescue package that will help our partners at this very moment and consequently, after all this is over, increase their business operation results. NSoft is ready to provide full support to its partners offering its virtual and draw-based games portfolio completely free of charge from 1 April to 1 June. Having no setup fees, no minimum monthly fees and no monthly revenue share invoices for two months will certainly help our partners to overcome these difficult months.”
Rarely do you find such remarkably generous gestures in the betting and gambling industry, where words like cut-throat and competition are more frequently used than the words like chivalry.
Be sure of that: Corona – another C-word – is bringing in some previously unheard-of positive changes too.
What’s in Store in Future?
The situation at present is such that the future can only be bright. There is no other way. But how bright it is going to be? And for whom it will shine the brightest?
There is a widely held view that e-sports and online casinos will thrive. Rotaru clearly subscribes to that view. She says:
“While live betting and live dealers are affected, there are alternative products that are unaffected by the existing situation, mainly e-sports like Call of Duty, DOTA and online Casinos games like table games and slots.”
Tim Grice, the Chief Executive Officer of Connective3, a UK-based digital marketing agency in the gaming sector, acknowledges the increased traffic towards the igaming platforms:
“We have seen an increased amount of traffic and conversions across igaming (casino/poker/bingo) as well as certain financial products and services … but there is no doubt some serious pain across multiple sectors.”
However, he expects the business to bounce back across all sectors and predicts a growth wave once the crisis is over.
“The best piece of advice I can give is to … have enough in the bank to see your business through 6 months of no revenue … and the funds to invest when the world wakes up. We’re anticipating a huge wave of growth when normality returns and as a business, we want to be in position to take full advantage.”
While COVID-19 is still wrecking its havoc, industry leaders are already planning ahead. They are clearly betting on the crisis to end – sooner rather than later.
Perhaps the real battle of epic, Mahabharata proportions will start in the gaming industry when the Corona outbreak is subsumed. Now is the time to prepare for the battle –mostly from home though.
Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
Scientific Games was recognised with three prestigious honours in the 23rd Annual American Business Awards. The global lottery company won two Gold ABA awards for its retail technology, SciQ and PlayCentral Powered by SciQ, in the Operations Management Solutions and Emerging Technology categories, respectively. Scientific Games’ recently retired VP, Instant Game Production, Joe Bennett, earned a Silver ABA Award for Achievement in Management—Manufacturing, recognising his career contributions in secure lottery instant game production. This year, more than 3700 nominations from organisations of all sizes and industries were submitted to the ABAs. Winners were scored by more than 300 professionals worldwide during a rigorous judging process evaluating innovation, integrity, effectiveness, creativity and growth.
MGM Resorts has announced that it has reached a new employment agreement with CEO & President Bill Hornbuckle through December 31, 2028. As part of his new employment contract, the Company has also agreed to offer Hornbuckle an advisory agreement at the end of the term to assist with its integrated resort project in Osaka, Japan until its opening. As CEO, Hornbuckle oversees all aspects of MGM Resorts’ strategy, operations and hospitality and gaming development projects. He leads the company’s global development efforts and its digital gaming strategy.
Minimum Deposit Casinos (MDC) has released new insights into the tightening regulatory landscape for sweepstakes-based gaming in the US. Recent moves by lawmakers in New York, Louisiana, and Montana suggest a coordinated push to eliminate or restrict these alternative online gambling models. In New York, Senate Bill 5935, introduced by Sen. Joseph Addabbo, has advanced through the legislative process and targets the operation and supply of sweepstakes-style platforms. The bill specifically addresses platforms that use two forms of digital currency — one of which can be redeemed for real-world prizes — a setup now under scrutiny by state regulators.
New Partnerships
Rush Street Interactive (RSI), in partnership with Integrity Compliance 360 (IC360), has launched a new initiative called Gaming Literacy Aiding Decisions (GLAD), an innovative programme designed to assist educators in enhancing high school student gaming literacy and promoting that cohort’s responsible relationship with this ever more socially prevalent activity. The GLAD curriculum will initially launch in New Jersey and Delaware where, this spring, RSI and IC360 have been working with educational districts on a speaker series and educator curriculum delivery. These initial efforts will help define success metrics and gather feedback to shape the programme’s future, which will ultimately be available to educators more broadly to curate the content that resonates best with students.
The Ontario Lottery and Gaming Corporation (OLG) has selected Caesars Entertainment as the Service Provider in the Windsor Casino procurement process. This is the final procurement process in the OLG’s land-based gaming modernisation initiative. Caesars Entertainment and its predecessor companies have partnered with the OLG to operate Caesars Windsor (fka. Casino Windsor) since the opening of the temporary facility in 1994. Caesars Entertainment will assume responsibility for gaming and non-gaming operations of the Windsor casino on behalf of the OLG under a 20-year operating agreement, which is expected to begin in 2026.
The post Gaming Americas Weekly Roundup – May 12-18 appeared first on European Gaming Industry News.
BC.GAME, a global leader in Web3 gaming, has officially launched its refreshed brand identity—marking a significant step towards building a more diverse and globally integrated Web3 entertainment ecosystem. The brand upgrade includes a redesigned logo, updated colour palette and the introduction of a new slogan, “Stay Untamed”. This move also highlights the platform’s deepening presence in the crypto space, reinforcing its position as a pioneer in the Web3 and crypto entertainment industry.
BC.GAME’s new logo combines a classic lowercase “b” with an embedded “c,” creating a sleek and instantly recognisable visual. The “c” not only connects to the platform’s name but also symbolises its deep-rooted connection to the crypto world. Representing both “bc” and “coin,” the logo reflects the platform’s strong foundation in cryptocurrency and signals its ambitious vision to build a thriving ecosystem centered around the $BC token.
The platform’s signature green has also been refreshed to a deeper, more tech-forward tone, enhancing its professional presence within the blockchain and Web3 entertainment space while boosting visual impact and recognition.
BC.GAME’s new slogan, “Stay Untamed,” embodies its spirit of freedom, openness and innovation. As a Web3 advocate, BC.GAME encourages players to break boundaries and explore new possibilities, reflecting the decentralisation, community-driven ethos and ongoing innovation that define Web3.
BC.GAME’s journey in the crypto space began long before cryptocurrency payments became mainstream. From the early days, the platform has explored and implemented crypto-based technologies. Through the launch of its $BC token and a suite of crypto features, BC.GAME continues to deliver seamless and innovative digital entertainment to users worldwide.
BC.GAME supports payments in hundreds of cryptocurrencies, catering to players across the globe. On the technical front, the platform was among the earliest adopters of Bitcoin Lightning Network technology, significantly improving transaction speed and providing users with a lightning-fast payment experience.
BC.GAME offers “Provably Fair” verification to ensure that every game result is both fair and verifiable. Leveraging blockchain technology, players can view and verify the generation process of each game round in real time on the betting page, ensuring that outcomes are free from human interference or manipulation.
The post BC.GAME Unveils New Logo, Embraces Crypto Elements to Reflect Future Vision appeared first on European Gaming Industry News.
Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
Bragg Gaming Group confirmed that it will release its first quarter 2025 financial results prior to the opening of the financial markets on Thursday, May 15, 2025. The release will be followed by a conference call at 8:30 a.m. Eastern Time, hosted by Bragg Chief Executive Officer, Matevž Mazij and Chief Financial Officer, Robbie Bressler, to discuss the Company’s financial results and provide a business update. During the call, management will review a presentation that will be available on the day of the call.
Context Networks Inc, the first programmatic advertising platform engineered for the gaming industry, has announced the rollout of its groundbreaking Deep Intelligence Marketing strategy, redefining how brands engage consumers in bars, taverns and on-premise slot route operations. Leveraging the power of AI-driven data analytics, machine learning and context-aware digital couponing, Context Networks is turning local venues into the next frontier of high-impact retail media. Through its Contextual Promotions Media Network (CPMN), Context is converting digital screens—such as slot machines in bars—into dynamic, smart advertising surfaces. These systems use advanced data signals to deliver highly targeted promotions based on real-time factors like venue type, consumer behaviour, time of day, and even emotional context, moving far beyond traditional static or cyclic Digital Out-of-Home (DOOH) advertising.
ACR Poker’s Blitz Bonus Boost promotion is back by popular demand to supercharger players’ bankrolls, offering a 50% bonus up to a sizzling $500. To take advantage, players need to deposit $25 or more by 11:59 pm ET on Saturday, May 31 using bonus code: BLITZ and ACR Poker will match 50% of it, up to $500.
Partnerships
International Game Technology PLC announced that IGT PlaySports technology is now powering retail sports betting at Silver Reef Casino Resort in Ferndale, Wash. This technology agreement builds on IGT PlaySports’ leadership in the region, marking the 11th casino in Washington State to deploy the Company’s award-winning sports betting platform, and the 10th casino in the State to leverage its trading advisory services.
Playtech and Hard Rock Digital (HRD) have launched New Jersey’s first-ever dedicated trivia experience on the top-rated Hard Rock Bet online casino platform. This milestone establishes Hard Rock Bet as the first operator to launch a dedicated Live Trivia Game Show in the state. Since the announcement of their strategic partnership in 2024, Playtech has provided a wide range of gaming content through Hard Rock Bet, including slots, card & table games, and live dealer games.
Everi Holdings Inc. announced the Company’s digital CashClub Wallet technology is powering Penn Entertainment Inc’s (PENN) “PENN Wallet” at M Resort Spa Casino in Henderson, NV. The “PENN Wallet” offers M Resort guests the ability to access cashless payments throughout the gaming floor via integrations with existing loyalty and payments systems. PENN currently utilises CashClub Wallet technology across 22 properties in 11 jurisdictions. CashClub Wallet elevates patron engagement with frictionless, omni-channel payments. Everi’s industry-leading cashless payments solutions drive additional volume, improve operational efficiencies and transform the traditional casino cash-centric environment into a modern, seamless experience for an enhanced player journey.
The post Gaming Americas Weekly Roundup – May 5-11 appeared first on European Gaming Industry News.
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