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Jigsaw customer base grows 20 percent year-on-year

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NRM, creators of the market-leading Jigsaw touchscreen entertainment system, has confirmed a 20 percent year-on-year increase in the size of its customer-base. The increase is spread across the hospitality sector with sales and installations being conducted in venues including adult gaming centres, holiday parks, bingo clubs, pubs, social clubs and hotels.

Jigsaw’s extensive functionality which includes music, mobile app, karaoke, games, bingo and an interactive quiz has prompted Kate Glover Head of Entertainment, Woolacombe Group to confirm: “The Jigsaw system has proved itself an essential part of technology for holiday centres across the country and it continues to evolve to meet the demands of the industry.”

Freddie Shreeve, the NRM executive responsible for product sales including Jigsaw, believes the rapid expansion of the customer base is due to a combination of on-going product innovation as well as a training and support programme, which when possible is conducted face-to-face, but is also undertaken via Zoom and supplemented by a dedicated WhatsApp Group and a conventional helpline. He explained: “Jigsaw was first developed to meet the needs of the holiday park sector and it remains the touchscreen entertainment system of choice for a large number of progressive operators.

“The collaborative approach that we adopt with customers from all sectors not only means that they are directly involved in the innovation roadmap for the year ahead but we are also able to draw on their insight – including topics such as, product enhancements, content, graphics and the choice of backdrops – details which transform a great product into a really outstanding product – which is where I believe Jigsaw stands now. Despite the very real difficulties arising from the pandemic, Jigsaw’s customer base continues to expand across all sectors led by holiday parks, AGCs, pub and bingo.”

NRM’s commitment to training and support which goes way beyond the install, has helped create the Jigsaw brand. The delivery of bespoke training is a central part of the NRM philosophy, a commitment that has seen Steve Cook, Product Support Manager, traverse the country helping entertainment teams and operators understand the power of the Jigsaw system and how to get the very most out of the technology. He confirmed: “We undertake initial training as part of the installation programme and then revisit three to four weeks later with training updates conducted online and via WhatsApp. Whilst some companies might look to complete the sale and reduce to an absolute minimum the amount of time they spend with customers, our approach is to maximise our customer touchpoints. By developing relationships and ensuring the Ents Team know their Jigsaw product inside out we benefit massively by word-of-mouth recommendation as staff move around the parks as well as into other sectors of hospitality. Customers do talk and we want Jigsaw and its’ proven business enhancing capabilities to be part of their conversations.”

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THE ESPORTS AWARDS RETURNS IN 2026 FOR A CELEBRATION OF ESPORTS EXCELLENCE

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  • The Esports Awards will return later this year for its 2026 edition, taking place in North America and honouring the outstanding players, teams, creators and innovators of the past year in esports
  • Last year marked a major milestone for the Esports Awards, celebrating 10 years of excellence at the HyperX Arena, alongside the one-off Decade Awards, which reached 36.25M live views globally
  • The Esports Awards Golf Invitational will also return, bringing together industry leaders, creators and competitors for a day of networking and competition ahead of the main ceremony
  • Full details on the venue, date, nominees and voting will be revealed in the coming months

The Esports Awards has announced the return of its annual ceremony for 2026. Bringing together the global esports community under one roof, the Esports Awards will once again recognise the players, teams, creators and innovators who have defined the past year. The ceremony will take place in North America later this year, with exact dates and venue to be revealed in the coming months.

Last year’s edition of the Esports Awards marked a significant milestone, celebrating 10 years of esports excellence at the HyperX Arena in Las Vegas. The ceremony honoured some of the industry’s most recognised figures, including Mathieu “Zywoo” Herbaut, iShowSpeed and Animesh “Thug” Agarwal, while welcoming six new inductees into the Lifetime Achievement in Esports: Class of 2025 award. Earlier in the year, the Esports Awards also hosted the one-off Decade Awards in August, presented by Trevor “Quickshot” Henry, Jessica “JessGOAT” Bolden and Barney Banks, reaching 36.25M live views globally.

For the 2026 edition, fan-favourite categories including Esports Game of the Year, Esports Personality of the Year, Streamer of the Year and Esports Team of the Year will return, giving the community a voice in recognising the moments and individuals that shaped the past year in esports.

Winners will be determined through a combination of community voting and input from the Esports Awards Panel, a group of industry veterans, broadcasters, creators and players, ensuring the integrity and credibility of the awards.

In addition to the main ceremony, the Esports Awards Golf Invitational will return, bringing together industry leaders, creators and competitors for a day of networking and competition ahead of the awards.

“The Esports Awards continues to shine a spotlight on the very best in esports and gaming, and we’re pleased to return for 2026” said Michael Ashford, CEO of the Esports Awards. “Following the success of the Decade Awards and our 10th anniversary celebrations, we look forward to recognising the individuals, teams and moments that defined the past year in esports.”

Further updates regarding the venue, date, nominees and voting will be announced in the coming months. Fans are encouraged to follow the Esports Awards’ X account for the latest updates.

 

The post THE ESPORTS AWARDS RETURNS IN 2026 FOR A CELEBRATION OF ESPORTS EXCELLENCE appeared first on Americas iGaming & Sports Betting News.

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Optimove acquires Smartico and both will continue to operate fully independently

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Optimove, the creator of the Positionless Marketing concept and the number one solution for player engagement in iGaming and sports betting, today announced the acquisition of Smartico, the company that pioneered the combination of CRM and gamification in the iGaming segment.

As part of the agreement, both Optimove and Smartico will continue to operate as fully independent companies, maintaining their own brands, teams, product strategies, roadmaps, and market approaches. Smartico’s founders will remain at the helm, with full autonomy over strategy, product development, and day to day operations. Other specific terms of the transaction will remain confidential by mutual agreement.

The acquisition comes at a time of continued global growth in the online gaming sector. According to the report Online Gambling Market: Global Trends, Regulation & Forecast 2025–2033, the global online betting market reached $95.3 billion in 2024 and is expected to grow to $185.17 billion by 2033.

At the same time, complexity is increasing across all major regions, from mature European markets facing regulatory evolution, to a fragmented landscape in the United States, as well as fast growing regions such as Latin America, Africa, and Asia. For operators navigating this environment, having reliable CRM platform options has never been more critical.

Optimove pioneered marketing CRM for iGaming, creating the category and helping structure the market. Over time, other companies entered the space. One stood out: Smartico, which introduced the combination of gamification with marketing CRM, a truly innovative approach at the time, and built a strong business around it.

This acquisition brings together two of the leading platforms in the sector, reinforcing Optimove’s leadership at a time when the iGaming CRM market is evolving from a growth phase into a more mature stage.

The two companies have distinct origins. Optimove was built on a foundation of data analytics and today leverages advanced intelligence to power AI driven decisioning agents that help operators understand, segment, and engage players with personalized messaging.

Smartico, on the other hand, revolutionized CRM by embedding gamification directly into the player experience, driving deeper and more meaningful engagement. The company is now expanding this advantage by integrating internally developed generative AI across its entire platform, further elevating its level of innovation. Together, they represent two foundational approaches to iGaming CRM. As independent companies, they will continue to innovate and strengthen the sector.

What impressed us about Smartico was the combination of product strength, service excellence, and the way the company was built,” said Pini Yakuel, Founder and CEO of Optimove. “Like Optimove, they built a strong business independently, without external capital.

What started as a project among four enthusiasts driven by the challenge of player retention quickly became something highly significant. They made smart investments, built a high caliber team, and delivered real value to their customers.

Smartico stood out as the most notable competitor because they did something original. They were the first to combine gamification and marketing CRM as a clear competitive advantage for iGaming operators. Today, this category has two leading platforms. We built one and now support the other.”

Arman Gal, CEO and Co founder of Smartico, said, “We are proud to join forces with Optimove at such an important moment for CRM in iGaming.

From the beginning, we built Smartico with a clear product vision, strong execution capabilities, and a genuine commitment to delivering real value to our clients. We appreciate the trust that Pini and the entire Optimove team have placed in what we have built.

What makes this moment even more meaningful is that Smartico remains fully independent, with the same leadership, the same team, and full control over our strategy and product roadmap. This allows us to continue advancing with our identity while expanding our growth capacity.

This partnership gives us even greater strength to scale দ্রুত, better serve the market, and continue innovating in the player engagement space we helped shape.”

Independent operation and competition

Smartico will continue operating as an independent business unit. Its founders will remain responsible for strategy, product roadmap, and daily operations, and its clients will continue to receive the same team, product, pricing structure, and service model. The difference is that the company now benefits from the support of a strong investor.

Both companies will continue investing in their respective platforms and competing in the market. Optimove, for example, will keep advancing Optimove Gamify, its loyalty and gamification platform, while driving CRM forward in the era of Positionless Marketing. Smartico will continue executing its own roadmap independently. This dynamic is intentional, as both companies believe that competition drives innovation and delivers better outcomes for iGaming operators.

Leadership in iGaming CRM and artificial intelligence

As the pioneer of marketing CRM for iGaming, Optimove created this category and continues to lead its evolution. The company has been at the forefront of AI driven marketing innovation since 2012, when it began embedding artificial intelligence directly into its platform, paving the way for today’s AI powered decisioning agents that shape the industry.

Today, its Positionless Marketing platform enables marketers to break free from traditional role limitations by managing AI agents across the entire workflow, orchestrating highly personalized campaigns in real time and at scale. This approach has already been proven to increase campaign efficiency by 88 percent.

This agreement marks a defining moment for the iGaming industry, demonstrating that the category created by Optimove has become one of the most dynamic and relevant disciplines in modern marketing.

 

The post Optimove acquires Smartico and both will continue to operate fully independently appeared first on Americas iGaming & Sports Betting News.

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Where to Drive Tier-1 Sport Traffic in April: Top Events & Promos

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April continues the high-intensity sports season, with a dense schedule of matches, tournaments, and decisive stages that consistently drive spikes in player engagement and deposit activity. For affiliates, this creates a strong opportunity window to capture high-intent traffic and scale performance during peak moments.

Affiliates working with N1 Partners can run sports-driven traffic across three products: N1 Bet, RollXO and Lucky Hunter

This gives you the flexibility to scale on a dedicated sportsbook while also expanding monetization through high-converting casino brands. By covering both betting and casino audiences, you can tap into a wider range of user intent and increase overall revenue potential.

This is especially relevant for partners participating in the N1 SEO Traffic Cup, where timing, traffic allocation, and smart scaling directly impact your final results — and where teams can also drive SEO traffic to sports, expanding their coverage and growth opportunities.

Key Sports Events in April

To help you plan campaigns and scale Tier-1 traffic efficiently, the N1 Partners team has prepared a selection of key sports events worth focusing on this month.

Soccer

April is driven by decisive European competitions and top-league clashes. Quarter-finals and semi-finals in the UEFA Champions League, UEFA Europa League, and UEFA Conference League, along with key domestic matches, create consistent traffic spikes.

07.04–08.04 | UEFA Champions League | Quarter-finals, 1st leg
09.04 | UEFA Europa League | Quarter-finals, 1st leg
09.04 | UEFA Conference League | Quarter-finals, 1st leg
10.04 | Bundesliga | Dortmund vs Bayer Leverkusen
11.04 | Premier League | Chelsea vs Manchester City
12.04 | Serie A | Atalanta vs Juventus
12.04 | Ligue 1 | Lens vs PSG
14.04–15.04 | UEFA Champions League | Quarter-finals, 2nd leg
16.04 | UEFA Europa/Conference League | Quarter-finals, 2nd leg
18.04 | Premier League | Man City vs Arsenal
18.04 | Copa del Rey Final | Atletico Madrid vs Real Sociedad
22.04 | DFB Pokal | Leverkusen vs Bayern
23.04 | DFB Pokal | Stuttgart vs Freiburg
26.04 | Serie A | Milan vs Juventus
28.04–29.04 | UEFA Champions League | Semi-finals, 1st leg
30.04 | UEFA Europa/Conference League | Semi-finals, 1st leg

Basketball

The start of the NBA Playoffs marks one of the strongest engagement periods for high-intent traffic and repeat activity

18.04 | NBA | Playoffs

Ice Hockey

April combines regular-season action with the start of NHL Playoffs, where engagement traditionally grows as teams fight for elimination rounds.

10.04 | NHL | Dallas Stars vs Minnesota Wild
18.04–21.06 | NHL | Playoffs

Tennis

21.04 | WTA | Madrid Open
22.04 | ATP Masters | Madrid

MMA & Boxing

Fight cards in April include headline matchups and strong co-main events, which work well for short-term traffic bursts and hype-driven campaigns.

11.04 | Boxing | Tyson Fury vs Makhmudov
12.04 | UFC 327 | Procházka vs Ulberg
12.04 | UFC 327 | Van vs Taira
12.04 | UFC 327 | Blaydes vs Hokit
12.04 | PFL | Pettis vs McKee

Cricket

International series provide steady traffic flow, especially in GEOs where cricket has strong demand.

17.04–23.04 | ODI Series | Bangladesh vs New Zealand
27.04–29.04 | T20 Series | Bangladesh vs New Zealand

Active Promotions Across N1 Partners Brands

To help affiliates maximize conversion and extract more value from traffic, N1 Partners is running a range of seasonal promos across key brands for users. These campaigns give you stronger angles for creatives and help drive higher player engagement.

Fortune’s Gold Lottery (N1 Bet, RollXO)
Period: 09.04–29.04
Prize pool: €85,000 (RollXO) | €100,000 (N1 Bet)

Advent Calendar (N1 Bet, RollXO)
Period: 03.04–12.04
10 daily tasks with rewards for players.

Egg Hunt (RetroBet, Jet4Bet, SlotLounge, Spirit Casino)
Period: 01.04–04.04
Seasonal Easter promo with short-term engagement mechanics.

Race Lottery (RetroBet, Jet4Bet, SlotLounge, Spirit Casino)
Period: 10.04–16.04
Prize pool: €20,000 + 5,000 FS

April Fortune Lottery (SlotLords, SlotsMines)
Period: 10.04–16.04
Prize pool: €10,000 + 5,000 FS (SlotLords) | €7,000 + 3,000 FS (SlotsMines)

Easter Lottery (SlotMafia, SlotHunter, LuckyHunter)
Period: 10.04–17.04
Prize pool: €10,000 (LuckyHunter) |  €8,000 (SlotMafia, SlotHunter)

To learn more about the promos, contact your manager.

How to Maximize Results from Event-Driven Traffic

Performance in Tier-1 markets is directly tied to major events. Key matches, playoffs, and finals naturally increase attention and create better conditions for deposits and repeat engagement.

To get the most out of April traffic:

  • focus on high-impact matches, playoffs, and finals where user intent is strongest
  • align campaigns with match days and key tournament stages
  • scale budgets during peak demand windows instead of spreading traffic evenly
  • combine sportsbook and casino funnels to increase total monetization
  • react quickly to performance data and scale winning campaigns

How Affiliates Can Scale Traffic Right Now

April offers multiple high-conversion windows driven by major sports events and strong promotional mechanics for players.

Drive traffic to key sports events and active promos across N1 Partners brands: N1 Bet, RollXO and Lucky Hunter.

The N1 Partners team is ready to support you with up-to-date promos, analytics, and hands-on guidance to help you scale efficiently.

Join N1 Partners

N1 Partners is a multi-brand affiliate program and direct advertiser, bringing together 14+ casino and betting brands with strong LTV and Reg2Dep rates of up to 70% across Tier-1 GEOs.

N1 Partners offers competitive terms for top partners, including CPA up to €650-700 and RevShare up to 45%, ensuring stable and scalable performance.

Trusted by 14,000+ partners, N1 Partners stands out for its transparency, flexibility, and focus on long-term partnerships, supported by a strong product portfolio and advanced retention systems.

The post Where to Drive Tier-1 Sport Traffic in April: Top Events & Promos appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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