Latest News
Casino Guru’s complaint data reveals scope of UK players gambling at unlicensed websites
The Gambling Commission’s recent calls for evidence and views from the industry and the public regarding upcoming changes to Great Britain’s gambling regulation has seen a number of professionals emphasize the potential rise of black-market gambling as a consequence of tightening regulations.
These claims have been largely backed up by a PwC report, which estimates the number of UK online gamblers using unlicensed operators to have more than doubled from 2018 to 2020, from c.210,000 to c.460,000 gamblers.
Later on, UK gambling firms have been accused of exaggerating the scale of black-market gambling in an attempt to influence the GC’s decision to introduce tougher regulations. The GC’s chief executive Neil McArthur commented that the report delivered by PwC is not consistent with their intelligence picture and lacked any evidence to show an increase in illicit betting. He added that GC’s own evidence suggests that the impact may be being exaggerated.
Simon Vincze, Casino Guru’s Responsible Gambling Projects Manager, has been keeping up with the heated discussion taking place in British media and looked into their data on player complaints to get an idea about the scope of the issue: “I understand the need for regulation in the gambling market and its usefulness in keeping children and vulnerable players safe. It’s something I deeply believe in and work towards in my position as well. However, it didn’t seem right to me to just disregard the negative effects of tightening regulations altogether.”
Casino Guru operates a casino dispute mediation service, in which players can complain about any online casino if they feel to have been mistreated, regardless of its license, and get assisted for free. After looking into their data, Simon discovered 666 complaints submitted by players from the UK, of which 145 is about casinos with a license from GC and 521 is about casinos without it. This means that 78% of all complaints submitted by UK players have been about operators without a GC license.
“Of course, this doesn’t mean that 78% of UK players gamble at foreign websites. Because of the generally lower quality of service and reputation of these operators, it can be expected that these players will run into issues more often, resulting in a higher proportion of players submitting public complaints. However, it is also a clear sign that there are UK players gambling at casinos without a GC license, and that there is quite a lot of them,” Simon commented on this data.
He also compared the British situation to what has happened in Sweden: “When gambling regulations get more restrictive, an increased proportion of players usually start looking for unlicensed operators to avoid those regulations. Sweden is a great example of this, where 40% of casino players and 34% of sports betters gamble on unlicensed websites or would consider doing so in future, according to a study published back in April 2020. Taking a look at Google search data, there has been a major increase in Swedish players actively looking for unlicensed casinos since introducing the country’s gambling regulations with a strong focus on player safety.”
“With tighter regulations being introduced in Great Britain, the GC should be aware of the possibility of an increasing number of British punters actively looking for unlicensed sites in attempts to avoid the strict regulations. These players then gamble on foreign websites without the strict limits present at UK-licensed ones, ending up more susceptible to problematic gambling habits as a result of lower responsible gambling standards of some foreign operators, on top of other negative qualities that can be present at these websites.”
Data from the PwC report suggests that 4,5% of UK players gamble at foreign websites, while 78% of all complaints submitted to Casino Guru by UK players are related to these foreign websites.
Simon commented: “Combining this data would suggest that 4,5% of players are responsible for 78% of all casino complaints, which would signify a huge imbalance. Of course, the numbers are based on different data and there may be other factors in play, but I think that the imbalance is there, and has to do with the fact that players gambling on foreign websites simply run into issues more often. These can range from unclear bonus terms and bad implementation of responsible gambling features all the way to unscrupulous casinos outright scamming players.”
“If an increasing number of players leave the regulated market and go for foreign alternatives, they may be subject to a higher risk of developing problem gambling and losing money to foreign websites, some of which can have unscrupulous tendencies. This seems like a good enough reason to seriously consider the risk of rising use of black-market gambling websites by UK players,” he added.
While the GC is examining evidence presented by stakeholders and working towards updated gambling regulation, it remains to be seen how the situation ends up being handled and what new rules get implemented. Only time will tell whether tighter regulation really does increase the use of black-market sites or not, and whether the benefits will outweigh possible drawbacks.
Powered by WPeMatico
Brazil
Why is Pix central to combating the illegal betting market?
Published in Poder360, this opinion article by Leo Baptista, founder of Pay4fun, explores why Pix has become one of the most strategic tools in combating Brazil’s illegal betting market and why financial tracking may be more effective than simply blocking websites.
There is currently a recurring question whenever we talk about the betting market in Brazil: why does the illegal sector continue to operate even after regulation?
The answer is simple and, at the same time, uncomfortable: because we still have not tackled the problem in the most effective way.
For a long time, efforts to combat illegal betting focused on blocking websites.
It is an important measure, but an insufficient one.
The dynamic is familiar: one domain is blocked today, another appears tomorrow with slight variations.
It is an almost endless task, often described by the industry itself as “a losing battle.”
If we truly want to be effective, we need to change the approach.
The path is different: follow the money, and this is precisely where Brazil has an enormous competitive advantage: Pix.
Today, Pix is the only payment method accepted in Brazil’s betting market.
For the first time, this gives authorities an instrument capable not only of tracking, but mainly interrupting, the financial flow that sustains these operations.
When you cut the payment flow, you cut the business itself.
This movement has already begun.
The Secretariat of Prizes and Betting (SPA) now has stronger enforcement tools against institutions operating illegally.
ines can reach extremely significant amounts. At the same time, the Central Bank has substantially increased requirements for payment institutions.
This second point is fundamental.
In recent years, Brazil witnessed a proliferation of smaller institutions, often with weak control structures.
With stricter requirements related to capital, compliance, and anti-money laundering measures, many of these operations have left the market.
In practice, this has already reduced space for illegal activity. But it is still not enough.
The irregular market continues to represent a significant share of the sector: illegal betting currently accounts for between 41% and 51% of Brazil’s betting market, according to research conducted by Instituto Locomotiva and LCA Consultoria Econômica.
In other words, we are talking about an enormous volume of resources that fail to generate taxes, jobs, and consumer protection, losses that could reach up to R$40 billion per year in tax revenue, according to the same industry estimates.
This leads to another important point: it makes little sense to discuss higher tax burdens or additional restrictions for companies operating within the regulated market while such a large portion continues operating outside the law.
If pressure increases on regulated operators, the effect is direct: operators, and often users themselves, are pushed toward the illegal market.
The most efficient path to increasing tax revenue is not raising taxes.
It is bringing illegal activity into the legal market. If that happens, the regulated sector could practically double in size, and tax collection would grow accordingly.
That is why the focus must be clear: enforcement.
Supervision of payment methods, providers, and operators on both sides of the market is essential.
There is no longer room for companies to remain “on the fence,” simultaneously serving both regulated and illegal operations.
Another area that needs advancement is regulatory integration.
The Central Bank and the Secretariat of Prizes and Betting must work increasingly closely together. Combating illegal activity depends directly on this coordination.
Brazil has built a solid regulatory model for betting in a relatively short period of time.
The market is functioning, generating revenue, jobs, and user protection. Now, the country is entering a new phase: consolidation.
At this stage, there should be no doubt about where efforts must be concentrated.
The fight against the illegal market will not happen on the surface by simply taking down websites. It will happen through financial flows. Pix gives us that possibility.
Perhaps it is the most powerful tool we currently have. The question is not whether it can help. The real question is how willing we are to use it effectively.
Leonardo Baptista
Leonardo is the CEO & co-founder of Pay4Fun, a Brazilian payment institution recognized for its technology, security, and anti-money laundering prevention in Brazil’s regulated betting market.
With more than 20 years of experience in the gaming and IT sectors, he created Brazil’s first online bingo platform in 2004. In 2022, he was named one of the 10 most inspiring CEOs by CIO Business Review.
The post Why is Pix central to combating the illegal betting market? appeared first on Americas iGaming & Sports Betting News.
Gaming Awards
ELA Games Secures ‘Game of the Year’ Nomination for Joker Winpot at SBC Awards Americas
As a testament to the studio’s commitment to pushing casino entertainment forward, its hit title is up for a major accolade at the upcoming regional ceremony.
ELA Games is pleased to announce that its popular release, Joker Winpot, has been shortlisted for the ‘Game of the Year’ category at the 2026 SBC Awards Americas. This nomination marks an important step forward for the studio, proving that players are actively seeking the kind of distinct, interactive experiences the team loves to build.
A consistent performer in the studio’s portfolio, Joker Winpot blends a dark, character-driven aesthetic with an accessible 1×1 grid format. The main draw of the game is its proprietary Winpot mechanic, a progression-based feature that places decision-making directly into the hands of the player.
As rewards accumulate within the Winpot, players face the tension of either cashing out their current winnings or continuing to spin for larger payouts. This unique approach transforms a conventional slot format into a choice-based experience, earning widespread praise from players and fueling the title’s commercial success.
The winners will be revealed during the official SBC Awards Americas ceremony on June 10, 2026. This year, the event will take place at the Broward County Convention Center in Fort Lauderdale, Florida, bringing together approximately 600 industry professionals.
Set alongside the larger SBC Summit Americas running from June 9 – June 11, the evening will serve as a central gathering for the industry with opportunities to network and celebrate all the advancements of the past year.
The post ELA Games Secures ‘Game of the Year’ Nomination for Joker Winpot at SBC Awards Americas appeared first on Americas iGaming & Sports Betting News.
BETBY
BETBY launches fully priced World Cup bracket as part of tournament offering
BETBY, the leading Tier 1 sportsbook provider, has announced the launch of its comprehensive World Cup offering, led by one of the most distinctive advantages currently available to operators: odds on the entire World Cup bracket already available, before the official draw takes place.
Released exactly one month before the opening match, BETBY’s World Cup package gives operators a crucial head start, enabling them to activate campaigns and capture player interest well ahead of kickoff.
The offering also provides operators with an additional marketing tool to drive engagement and maximise player interaction in the lead-up to the tournament.
By providing a fully pre-priced tournament structure across all potential matchups, BETBY allows operators to offer betting markets from the group stage through to the final from day one.
This early availability extends the betting lifecycle significantly, giving players the opportunity to engage with the full tournament narrative in advance and driving sustained activity throughout the build-up to kickoff.
To further enhance engagement during the tournament, BETBY is introducing microbetting for the World Cup, enabling wagers on events occurring within one-minute intervals throughout each match. With at least 90 intervals per game, players can bet on outcomes such as throw-ins, fouls, corners, offsides, goals, and goal kicks.
This real-time, high-frequency betting format transforms the viewing experience into a continuous stream of opportunities, keeping users actively engaged from kickoff to the final whistle while increasing interaction levels, boosting ARPU, and strengthening retention.
Complementing this is BETBY’s eWorld Cup, an esports experience that replicates all tournament matches in a short-format, high-frequency environment.
With matches lasting just a few minutes, the e-sim ensures continuous football action, helping operators fill off-peak gaps and overcome time zone challenges while maintaining consistent user engagement.
The product is fully customizable, allowing operators to tailor visuals, teams, match configurations, and margins to align with their brand and commercial strategy.
BETBY’s World Cup offering is further supported by a dedicated tournament hub, designed to centralize all content, data, and betting opportunities within a single interface.
Users can explore group stages and full bracket progression, access event pages, view promotions and line banners, watch video content, and analyze detailed statistics, creating a more immersive and informed betting experience.
The package includes boosted odds across all World Cup events, daily featured offers, and a wide selection of prebuilt “hot” combos with enhanced pricing, giving operators the flexibility to engage a broad player base, from high-value users to casual bettors.
Operators also benefit from one of the most extensive market coverages in the industry, spanning main markets, outrights, props, and special bets, supported by a trading team ready to accommodate bespoke requests.
By combining early market availability, real-time engagement tools, continuous betting opportunities, and deep trading flexibility, BETBY delivers a complete solution designed to maximize operator performance throughout the World Cup.
“As the biggest sports event worldwide, the World Cup is as much about preparation as it is about execution,” said Chris Nikolopoulos, Chief Commercial Officer at BETBY.
“By being the first B2B sportsbook provider to make the full tournament bracket available ahead of the draw, we’re giving operators a clear advantage: the ability to start engaging players earlier and build momentum well before kickoff.
At the same time, other features like microbetting and our eWorld Cup ensure that engagement stays high throughout every stage of the competition.
We’re delivering a complete content portfolio that allows our partners to maximize both player activity and revenue across the entire World Cup cycle.”
BETBY
BETBY is a leading B2B provider of top-tier sports betting services, renowned for its groundbreaking technology and dedication to excellence. BETBY’s team of industry veterans tap into their knowledge and expertise to deliver a premium, adaptable, and scalable sportsbook platform tailored to meet the varied demands of operators across the globe.
From dynamic in-play betting options to robust risk management tools and ground-breaking AI tools, BETBY is committed to propelling the success of its partners in the rapidly evolving landscape of online sports betting.
For more information visit betby.com
The post BETBY launches fully priced World Cup bracket as part of tournament offering appeared first on Americas iGaming & Sports Betting News.
-
Central Europe7 days agoTipico Casino Enters into Partnership with Holstein Kiel
-
Adjarabet7 days agoOctoplay launches in Georgia with Adjarabet
-
bet3656 days agoEvoplay adds bet365 to its Brazil operator lineup
-
Latest News7 days agoPRAGMATIC PLAY SETS UP SHOP WITH MR NULL’S WICKED WARES
-
Canada6 days agoPlayson expands North American reach with Mohegan Digital partnership
-
Armenian Parliamentary Committee on Economic Affairs7 days agoArmenia to Implement Strictest Gambling Regulations to Combat a Massive Surge in Addiction
-
game launches6 days agoSpinomenal releases 3 Magical Genies slot with Hold & Hit bonus
-
Canada5 days agoAnalysis flags World Cup 2026 stress test for Canada’s patchwork betting rules



