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Cross-Selling and Upselling in Poker Stores: How to Increase the Average Check
Revenue optimization has emerged as one of the key success factors in the highly competitive online poker industry. With the growing costs of acquiring players and the challenge of retaining them, poker operators need more ways of generating revenue. In this light, the In-Store feature developed by EvenBet Gaming has brought a new change in the industry: boosting the operator’s revenue while offering engaging game perks for the players.
The mechanics of online poker rooms
Historically, online poker rooms have been able to attract a variety of players with diverse games, starting from the more common Texas Hold’em to the less known Razz. In the past, poker platforms have depended on rake, which is a small percentage of every pot, or tournament fees as their main sources of income.
However, nowadays, these models have become less dependable as poker operators face a number of challenges. They are always torn between the need to meet regulatory requirements, maintain their profit margins, and keep the players happy. This has led to the need to increase the average revenue per user (ARPU) without losing customers in this competitive environment.
Welcome cross-sell and upsell — two effective techniques successfully implemented in niches like e-commerce and are now actively used in the poker segment. These strategies have been effective in increasing the LTV and customer retention rates. For poker rooms, this could mean the difference between going bust and holding out for the long term.
Cross-selling in poker
Cross-selling is the practice of selling related products or services to existing customers. In the poker context, this could take several forms:
- Basic cross-sell: advertising casino games to sports bettors and the other way around. For example, a poker room may recommend slot games to the players who frequently play Texas Hold’em.
- Intermediate cross-sell: the use of player data to develop more specific campaigns. For instance, if data reveal that poker tournament players like to play blackjack, the room may target blackjack to tournament players.
- Advanced cross-sell: a more complex approach that employs dynamic and data-driven models to provide the player with customized suggestions. For example, when a player’s activity and their preferences are used to recommend new games or tournaments that may be interesting.
Upselling in poker
Upselling persuades the customer to choose a better version of the product they are already using. In poker rooms, this might involve:
- Providing VIP tournament seats to the ordinary cash game participants.
- Offering higher risk and reward tables to players who play at lower limits.
- Offering additional services such as higher level statistics or time bank top-up.
Through these strategies, poker operators can develop multi-players — customers who interact with several products. Multi-players have higher retention rates and an average future value of 50% higher than that of single-product players.
For poker room operators, understanding these cross-sell and up-sell strategies might be the only way to not only survive but prosper in the highly saturated online gaming market. It’s about the long-term perspective and the audience that will provide constant revenues.
Applying cross-selling and upselling to poker platforms
The poker industry is one of the most suitable for cross-sell and upsell strategies. The EvenBet Gaming In-Store feature is a game-changer for operators as it provides a range of virtual items that can improve the players’ experience.
Items available for cross-selling include:
- Play money packages: for those who wish to play or warm up with other games without staking their real money.
- Time bank extensions: allowing the players to spend more time making strategic moves over the course of the game.
- Rabbit hunting feature: enabling the players to see the cards that would have been dealt in the next round once a round is over.
- Opponent game statistics: informing the players about the actions and strategies of their opponents during the game.
Upselling opportunities in the store include:
- VIP cards with bundled perks: EvenBet store offers customisable sets of benefits that come at a lower price when bought together.
Yet another option are loyalty programme incentives that can come in different styles:
- Premium tournament entries: as players accumulate cash game points or achieve a certain hand count, they can unlock access to exclusive tournaments.
- Exclusive game access: higher-tier loyalty members might gain entry to special cash games or tables not available to the general player base.
These features are beneficial for the platform’s revenue, and they also boost the gaming experience and bring greater satisfaction to the players.
Strategies for increasing the cash flow
To optimize revenue in online poker stores, operators should implement a comprehensive strategy that encompasses several key elements:
- Strategic offer placement: display relevant promotions in the lobby and during the game, so that they do not interfere with the gameplay. This approach keeps the audience interested in your offer without being annoying.
- Personalized marketing: use player data to create specific promotions that will appeal to the players’ preferences and activities.
- Value-driven bundles: offer appealing promotional offers like “two for the price of one” and combo packages. Such offers have high perceived value for the players, as in a bundle they receive more than each separate item’s worth.
- Time-sensitive promotions: take advantage of the FOMO effect by offering time-sensitive products or services. This creates urgency, which in turn leads to faster buying decisions.
- Integrated loyalty schemes: integrate cross-selling and upselling opportunities in the loyalty programme. This helps retain the players for a long time and makes them use the platform more frequently.
By implementing these strategies, poker room operators can create a more engaging and profitable store environment. This holistic approach not only drives revenue but also enhances the overall player experience, fostering loyalty and sustained growth in the competitive online poker market.
Seizing the opportunity
Well-adopted cross-sell and upsell strategies can greatly improve both the cash flow and the players’ experience. This way, operators can increase their user lifetime value while enhancing the quality of the game. If you want to transform your poker platform’s monetisation model, learn more about EvenBet Gaming’s advanced store options and find out how these enhancements can help you increase player worth and involvement. The operators able to balance the revenue targets and player satisfaction will be in good standing to succeed in this competitive market.
The post Cross-Selling and Upselling in Poker Stores: How to Increase the Average Check appeared first on European Gaming Industry News.
Here are this weeks latest slots releases compiled by Eastern European Gaming
Amusnet has launched Panda’s Gold Golden Coins Link, a beautifully crafted 40-payline slot where luck, beauty and excitement come together in perfect harmony. Players join the Panda on a journey towards prosperity, collecting symbols into the Golden Pot as the reels spin and build toward generous rewards.
Thunderkick has infused the age-old concept of harmony into Pan’s Arcadia, where the deity of nature combines a serene environment with a Sticky Respins feature and a complex progressive bonus game. Pan is surrounded by elemental nymphs on the 6×3 grid, set against a picturesque background filled with wildlife.
Spinomenal has introduced Majestic Joker within its renowned Spinomenal Classics series. Majestic Joker draws influence from the elegance of a traditional casino setting, infused with a fun, contemporary twist. Against a vibrant, dramatic setting of red and gold, Spinomenal’s newest launch features traditional fruit symbols like grapes, lemons, cherries, and watermelons.
BGaming encourages players to team up with a group of charismatic athletic contenders as they hit the ice and strive for victory in Winter Trophy Hold and Win. The slot places players at the center of a vast stadium, framed by snow-covered mountains as a variety of thrilling sports and games unfold.
PokerStars Casino’s ‘The Slotlist’ has unveiled its initial game spotlight of 2026, ‘12 Burning Baseballs’, a fresh and innovative game packed with features where players can launch blazing baseballs to gain significant rewards and access exclusive bonuses, such as Home Run Spins, Giant Baseball Hold’n’Win, and Burning Bonus Rounds.
Hölle Games has released its latest online slot, Book of Sobek. This 5×3, 10 payline slot invites players to dive deep into the magical Nile and enter the aquatic temple of the ancient Crocodile God. With every spin, the mighty Sobek may rise from the depths to bless the reels.
SlotMatrix has enhanced its exclusive content collection with the debut of Catsino Royale, a playful slot that merges feline attitude with traditional casino excitement. Featuring stunning visuals, captivating characters, and intricate mechanics, the game combines enjoyable presentation with significant winning possibilities.
PG Soft is marking Chinese New Year by enhancing its highly popular Fortune series with the launch of Fortune Horse. This is a 5×3 game that races quickly through a lively, neon-lit skyline influenced by bustling Asian food markets and lively street celebrations. The Wild symbol takes the form of a stylish red supercar adorned with luxurious gold decals that exude opulence.
Million Games is excited to announce the release of Looting Raccoons, an internally developed slot game that immerses players in a playful pirate escapade. After the recent narrative-heavy launches of Rudolph’s Gone Rogue and Chicken X & Friends, Looting Raccoons maintains Million Games’ emphasis on compelling story-driven experiences and impressive visual aesthetics.
Amid a gaming environment filled with in-game modifiers and complex bonus rounds, it’s crucial to return to the fundamentals of seamless gameplay and significant rewards – and that’s exactly what Swintt is focusing on this month with Fresh Fruit Deluxe. This is a traditional 5×3 video slot featuring five fixed paylines, merging the thrill and simplicity of a vintage slot experience with a stylish, contemporary design.
Amusnet has released its latest online slot, 40 Glossy Hot. Designed for players who love fast-paced, thrilling spins, this 5×4 slot with 40 fixed paylines gives every spin the potential to land big wins. 40 Glossy Hot delivers pure, straightforward fun – it’s colorful, dynamic and packed with excitement.
Booming Games has officially released the much-awaited Cash Pig 2 15,000. Following the hugely popular original, Cash Pig 2 15,000 features a 5×4 grid with 30 paylines, impressive graphics, and an enhanced maximum payout of 15,000x. To offer a superior experience for players, the game conveys a sense of opulence and wealth.
The post Week 6/2026 slot games releases appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Winter sports fans have a new reason to get excited. The Wildz Group has unveiled a bold and refreshing Winter Sports hub within the Wildz Sports portal, delivering a one-of-a-kind experience for fans of cold-weather competition.
From the high-speed drama of Ice Hockey and Speed Skating to the precision of Curling and Biathlon, the new hub brings together the world’s most thrilling winter disciplines. Ski Jumping, Alpine Skiing, Cross-Country, Luge, Nordic Combined and more are all showcased in one immersive space — alongside a dedicated Winter Sports tournament offering players the chance to win a share of €25,000.
Country-Focused Action with Seamless Betting
Wildz Sports is taking a unique approach by organising winter sporting events by country, allowing players to follow their national heroes all in one place. Whether you’re cheering for Team Canada, Finland, or beyond, fans can track events, enjoy live entertainment, and engage with insightful commentary tailored to their region.
Betting goes far beyond the basics. Players can access special betslips with boosted odds directly from the lobby, creating a smoother, more intuitive betting journey and adding extra excitement to every event.
Innovation Built Around “Get More”
Mark Simmonds, Head of Wildz Sports, explains the vision behind the new Winter Sports experience:
“At Wildz, our promise to players has always been to ‘Get More’, and this Winter Sports hub delivers exactly that. Over the coming weeks, punters can immerse themselves in their favourite winter sports as the world’s elite athletes compete at the highest level.
Our creative teams have built a content-rich environment with something for everyone. No matter where you’re playing from — Finland, Canada or elsewhere — you’ll enjoy the very best of winter sports action. We believe this approach speaks directly to the new generation of sports bettors.”
What Players Can Look Forward To
The Winter Sports hub offers a host of standout features, including:
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NHL players returning to the Winter Games for the first time since Sochi 2014
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A content-rich lobby with live streams and instant access to betslips
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Value-packed promotions, such as free bets for every gold medal won and country-specific specials
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Enhanced odds on major winter sports, plus niche markets for added excitement
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Winter-themed slot games to keep the fun going between events
A Complete Sports & Entertainment Destination
Wildz Sports is the flagship sportsbook of the Wildz Group, offering a comprehensive selection of top-tier sporting events including football, basketball, golf and more. The platform features a dynamic live chat environment, guest streamers, and engaging commentary, all brought together through Wildz TV, the home of live sports insights and entertainment.
Importantly, all regular sports markets remain fully available alongside the Winter Sports hub, ensuring players can enjoy every sport, every season, all in one place.
The post Winter Sports Gets Unique Wildz Treatment appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Conferences
ProgressPlay Celebrates Major Success at ICE Barcelona 2026 and Prepares to Expand Worldwide
ProgressPlay, a prominent iGaming platform provider, today looked back on a transformative and highly successful presence at ICE Barcelona 2026, where its recently launched Dual-Engine Strategy struck a strong chord with operators and industry leaders. The occasion acted as an active confirmation of the company’s targeted vision, creating notable partnership momentum and paving the way for rapid international expansion in the coming year.
The company’s strategic focus on its Standalone and dedicated Sweepstakes solutions was central to discussions at its booth, indicating a distinct market need for more sophisticated and bold partner opportunities.
ProgressPlay indicated a remarkable number of high-caliber meetings with well-known brands and driven newcomers, all in search of strategic resources to develop, possess, and grow their gaming enterprises effectively.
“The response at ICE was phenomenal and precisely aligned with our thesis,” said Itai Lowenstein, CEO of ProgressPlay. “The industry is actively seeking more than a one-size-fits-all solution. Operators are strategists, and they came to us looking for the right engine for their specific ambition.”
Lowenstein continued: “Whether it was the profound control of the Standalone model for building a legacy asset or the agile, acquisition-focused power of our Sweepstakes framework, we demonstrated that ProgressPlay is the versatile partner for this new era. The conversations have moved from ‘what can you do’ to ‘how do we build our future together’.”
Operators expressed strong appreciation for the Standalone solution’s potential for genuine commercial autonomy, allowing full ownership of the player relationship from start to finish, while utilizing ProgressPlay’s powerful technology framework. At the same time, the Sweepstakes category was acknowledged as a brilliant way to access high-growth, engagement-driven markets, especially in areas where combining entertainment with gaming elements is essential.
“ICE 2026 was a defining moment for our partner-centric narrative,” stated Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay. “We engaged with visionary leaders who saw our Sweepstakes solution not as a niche product, but as a strategic funnel for community building and market entry.”
Nahhas explained: “Equally, the Standalone model attracted partners with deep brand equity looking for a technology ally, not just a supplier. The energy confirmed we are providing the essential toolkit for the next wave of iGaming innovation.”
After the achievement in Barcelona, ProgressPlay is now strongly dedicated to transforming this momentum into enduring partnerships. The company reiterates that its robust, adaptable platform is accessible to operators in every market, as long as the operator secures the required local license.
This concept of empowered collaboration allows brands to utilize ProgressPlay’s acclaimed casino and sportsbook offerings, managed services, and unique technology to enter their selected markets effectively and in compliance.
The team is currently getting ready for the upcoming series of significant industry events where they will further promote discussions on growing strategic partnerships.
“The journey continues from here,” concluded Lowenstein. “ICE was the launchpad. Now, we enter a phase of execution and collaboration with the partners who joined our vision in Barcelona. Our platform is ready, our strategy is proven, and our commitment is to be the growth engine for every licensed operator, anywhere in the world, who shares our ambition for excellence.”
The post ProgressPlay Celebrates Major Success at ICE Barcelona 2026 and Prepares to Expand Worldwide appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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