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Gambling Minister leads tributes to Ygam on 10th anniversary milestone

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Ygam has celebrated the start of its milestone 10th anniversary year with an outpour of support from Parliamentarians, charity leaders and academics.

In the last decade, Ygam has solidified its position as a prominent leader in the gaming and gambling harm prevention sector. Since 2014, Ygam’s portfolio of evidence-based programmes, has reached over 3 million children and young people. Over 17,000 delegates have been trained by Ygam, including over 11,000 teachers. Throughout this period, the charity has maximised its impact and influence by collaborating with a wide range of stakeholders.

Gambling Minister, Rt Hon. Stuart Andrew MP, led the messages of support for Ygam, saying “Our gambling white paper proposes a number of significant steps to protect young people from gambling harm, including consulting on lower thresholds for financial risk checks and a lower online slot stake limit for 18-24-year-olds.

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“These measures are on top of robust age verification controls for online gambling, and a ban on sportspeople and celebrities with strong appeal for children from appearing in gambling adverts.

“I congratulate Ygam on their 10th anniversary and we will continue to work closely together with them to prevent young people from gambling harm.”

Stephanie Peacock MP, Shadow Minister for Media, Gambling and Sport, also congratulated Ygam on its decade of impact, saying “Over the last decade, the landscape for gaming and gambling has changed dramatically. Gone are the days when you had to walk to the bookies to place a bet, casinos are now available in our pockets.

“Amidst this change, organisations like Ygam have been doing crucial, proactive work – raising awareness, conducting research, and educating young people – so that future generations can be better protected from gambling harm.

“I thank Ygam for their preventative work and look forward to working with them going forward in our shared commitment to address youth gambling harm.”

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Rt Hon Dame Rosie Winterton DBE, MP for Doncaster Central, played pivotal role is supporting Ygam’s founders to establish the charity in 2014. The Deputy Speaker said, “It is remarkable to think that it was ten years ago when my constituents, Anne and Keith Evans, turned the tragedy of their son Alan Lockhart’s suicide following years of gambling addiction into a beacon of hope and avenue for change with the founding of Ygam. Over the past decade, I have seen Ygam grow and witnessed first-hand the fantastic work they do in order to reduce gambling harms through their various tailored programmes. The teaching materials Ygam provides for teachers and schools, for community and faith leaders, and for gambling operators, sees to it that more people are aware of the dangers of problem gambling, can more easily identify those who are at risk, and can therefore seek help in a timely fashion.

“Ygam have doubtlessly aided the lives of countless people, particularly young people, by allowing them to see the warning signs of gambling addiction and give them the tools to intervene. Ygam has grown and changed much over the intervening years, however those core values established in its founding in 2014 still shines through to this day.”

Beyond the walls of Parliament, a multitude of stakeholders and partners have demonstrated their support for this anniversary achievement.

“I am delighted to support Ygam celebrate its first decade as a charity.  Like PAPYRUS, founded by parents who lost a young person to suicide, Ygam is justly proud of its achievements, turning tragedy to hope. I have attended some of the excellent training provided and hope that we can do more together in the years ahead to raise awareness of gaming and gambling harms and, more broadly, to prevent suicide. Congratulations to Ygam. Together we can help to save young lives.” Ged Flynn, Chief Executive Officer at PAPYRUS Prevention of Young Suicide

“Congratulations to Ygam on reaching such an important milestone. Protecting young people from gambling related harms remains a critical priority for society that continues to require work.” Vicky Shotbolt, Chief Executive Officer, Parent Zone

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“Gambling harms is a serious public health issue and Ygam plays a valuable role in working to protect young people and children from gambling harm. I congratulate them on their decade of hard work to address this important issue.” Zoë Osmond, Chief Executive Officer, GambleAware

“Over the past decade, Ygam has grown into a leader in the gaming and gambling harms sector. The team’s dedication to safeguarding children and young adults leaves a lasting impact on the lives they touch every single day. Your ambitious plans for 2024 and beyond will help Ygam reach even more young people in the ever-growing digital world.

“Gordon Moody is incredibly proud to work alongside Ygam and we send your team congratulations and best wishes for your tenth anniversary. 2024 will be a pivotal year for the gambling harms third sector and we look forward to working closely with the Ygam team on our shared commitment to preventing gambling harms as we navigate the changing landscape.” Monica Shafaq, Chief Executive Officer, Gordon Moody

“GamCare is proud to have been a partner with Ygam in their decade of growth and achievement – making a huge difference to gambling harms education and prevention.  Their clear focus on safeguarding the next generation has ensured thousands of professionals and parents receive information to safeguard children and young people from gambling harm. We look forward to collaborating over the coming years in our shared mission to support anyone affected by gambling.” Margot Daly, Chair, GamCare

“Congratulations to Ygam in reaching their 10 year anniversary! As a long time collaborator – from start up to present day – we recognise the impact that the charity has brought to the gambling education and training space, always looking to provide high value and innovative services in the pursuit of prevention and reduction of gambling harms.” Frankie Graham, Chief Executive Officer, Betknowmore UK

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“Congratulations to the team at Ygam for reaching this important milestone. We believe that Ygam’s work to educate young people about gaming and gambling is paramount to the reduction of gambling-related harm and the stigma attached to it. We have thoroughly enjoyed working with Ygam over the years, with the university tour collaboration being a particular highlight. Congratulations on 10 years of much needed and truly impactful work.” Fiona Palmer, Chief Executive Officer, GAMSTOP

“Congratulations on 10 years of work helping to address gambling harms amongst children and young people.  It has been a pleasure working with the team over the past few years.  Wishing you well for the next 10 years.” Professor Agnes Nairn, Co-Director of Bristol Hub for Gambling Harms Research

The milestone year will be marked through a series of special events, campaigns, and announcements.

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Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution

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Veikkaus will leverage Optimove across all products and channels to maximize lottery, casino, and sports betting player lifetime value through personalized and relevant marketing campaigns, and meeting the highest standards of Responsible Gaming 

Veikkaus, Finland’s national lottery operator, has selected Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing solution to elevate player experiences, loyalty, and lifetime value. Veikkaus operates all gambling activities in Finland, offering a diverse range of games across three main categories: Lottery, Casino, and Sports Betting. 

Optimove, the only CRM Marketing Solution approved as an official European Lotteries Association Associate Member, is the #1 CRM Marketing solution used by digital lottery operators across the globe. The company empowers digital lottery operators – such as Sisal, Scientific Games, Connecticut Lottery, Kentucky Lottery, Pennsylvania Lottery, Maryland Lottery, La Tinka, and more – to achieve growth through their existing players. Optimove is used by 56% of iGaming operators in EGR’s Power 50 Ranking 2024, including bet365, Kindred Group, Lottomatica, and Entain. 

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Veikkaus gains the following key capabilities:     

  • Advanced marketing AI capabilities: Providing AI-driven Insights, Creation, and Orchestration for better player understanding, streamlining of content creation, and campaign optimization for enhanced personalized experiences across player touchpoints.
  • Enriched customer profiles: Unifying all historical, predictive, and real-time customer data from sources such as CRM, service clouds, and data warehouses via Optimove to create a comprehensive single customer view.  
  • Multichannel personalization and orchestration: Orchestrating hundreds of campaigns seamlessly across email, mobile, and web channels to deliver personalized customer communications across any channel.   
  • A continuous optimization loop: Measuring the incremental uplift of each campaign, journey, and strategy with productized experimentation tools to continuously optimize CRM Marketing performance.
  • Adherence to meet or exceed Responsible Gambling Standards: As a global CRM Marketing platform, Optimove meets the highest standards of Responsible Gambling worldwide.  

Additionally, Veikkaus will leverage Optimove’s Digital Experience Platform (DXP), Opti-X, to deliver personalized, dynamic content and product recommendations across multiple touchpoints, enhancing player satisfaction, engagement, and retention. 

Optimove’s data-driven approach will help Veikkaus fine-tune jackpot sensitivity and optimize the generosity of bonuses and promotions. Predictive models will support Responsible Gambling by anticipating player behavior. Furthermore, Veikkaus will receive ongoing support from Optimove’s Strategic Services team, ensuring tailored, data-driven marketing and monetization strategies to maximize business results. 

“This partnership with Optimove marks a significant step forward in driving our growth and Responsible Gaming initiatives. Optimove’s track record and industry experience are unparalleled in CRM marketing,” said Saara Pekkonen, VP of Marketing at Veikkaus. “Optimove’s proven ability to deliver personalized, data-driven player engagement at scale will be central to our continued drive to elevate our marketing strategy and execution. Optimove’s AI-powered capabilities enable us to offer players more relevant and engaging experiences, increasing satisfaction, loyalty, and maximizing player lifetime value.”  

“Veikkaus has an incredible legacy in delivering engaging and Responsible Gaming experiences to the people of Finland,” said Pete Miles, Director of Sales at Optimove. “We’re honored to partner with them to enhance player engagement through tailored, data-driven marketing strategies. Optimove will enable Veikkaus to personalize every touchpoint, increasing player loyalty and satisfaction while ensuring Responsible Gambling practices remain at the forefront. Working in partnership with the Veikkaus team, we’ll provide data and insights that help Optimove continually lead the CRM marketing space with other WLA Members.” 

The post Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution appeared first on European Gaming Industry News.

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QTech Games sharpens its elite live-casino suite with Live88

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Leading distributor further enhances its high-quality offering with new games from rising-star of live casino and slots developer 

QTech Games, the leading game distributor for emerging markets, has confirmed its latest premium provider partnership with Live88, allowing its platform customers to access the supplier’s wide-ranging live-casino portfolio.

Live88 is a fast-growing provider of customisable live-dealer games – such as Roulette, Blackjack, and Baccarat, imbuing traditional classics with real-time gameplay and added social features. LatAm-facing favourites like Betsul, JKBet and Arena Brasil have also recently been launched, introducing a new live casino vertical to engage new players and offering operators a broader cutting-edge for innovation across the ever-evolving landscape of emerging markets.

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In a short period, Live88 has quickly established itself a trusted provider in the sector, with a number of unique tables recently added to its wide portfolio. The thriving live-dealer domain continues to go from strength to strength with a truly global fanbase – and Live88’s hit titles (e.g. Royal Riches Roulette, showcasing fresh takes and industry-first collectible features in our first gameshow) are now riding on the back of the fastest-growing distributor for all growth territories. QTech Games’ platform boasts the broadest gaming suite around, localised for each region, with native mobile apps, powerful reporting and marketing tools, and 24/7 local-language support.

Incorporating this ever-evolving production line emphasizes QTech Games’ diverse range of gaming options, providing a definitive one-stop shop, QTech ONE™, which has fast-become the “go-to” solution for worldwide operators across developing territories.

James Corrie, Head of Live Games and RNG at Live88, said: “Whether it’s custom-branded tables with dedicated live dealers in a range of different languages, or Live88 tables decked out to match any casino brand, we will equip QTech Games’ legion of partners with full flexibility and the highest-quality games.

“Live casino is a hugely popular product worldwide and our offering is taking this vertical to the next level, encouraging players to bond together and enhance each other’s experience on a truly social journey. This agreement naturally broadens Live88’s geographic footprint, targeting emerging markets from Asia and Eastern Europe to Africa and Latin America, and uncovering new revenue streams.”

QTech Games CEO, Philip Doftvik, said: “We look forward to monitoring how these games perform across a range of untested markets which, in most cases, represent new territory for Live88.

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“Thanks to a blend of classic appeal and modern social features, Live88 stands out as a breakthrough innovator for the live-dealer experience and a real revenue-driver revenue for digital casinos by offering their players a fresh-yet-familiar gaming journey. Ingenuity and creativity are central pillars of what we do, and we are pleased to have found a partner that shares these tenets. We can’t wait to deliver Live88’s games to our operator partners via the dominant platform for emerging markets.”

The post QTech Games sharpens its elite live-casino suite with Live88 appeared first on European Gaming Industry News.

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Tom Horn Unveils Infinite Excitement in 27 Crystal Fruits

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Tom Horn Gaming, an igaming software solutions supplier, is introducing 27 Crystal Fruits, the latest instalment in their beloved Crystal Fruits series.

Packed with fresh twists, this classic slot game brings a vibrant new energy to the fruit machine genre. Players can look forward to the exhilarating Infinite 27 Wild Respin, powered by the supplier’s innovative proprietary feature, QuickX and a thrilling Bonus Buy option, making every spin a chance for massive rewards.

Experience the Infinite 27 Wild Respin

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Set across a 3×3 grid, 27 Crystal Fruits offers players 5 winlines in the base game, which transform into 27 criss-cross paylines when the Infinite 27 Wild Respin is triggered. This feature activates whenever a 27 WILD symbol lands on any of the reels, launching a respin where winning combinations explode to make way for new symbols and more chances to win. With each respin, the win multiplier begins at x2 and increases up to x4, keeping the excitement alive. Respins continue until no further wins are achieved.

Amplify the Action with QuickX

For players eager to dive right into the action, 27 Crystal Fruits offers the QuickX feature, allowing them to select their desired multiplier and instantly enter the respin mode. Players can choose a multiplier from x2 to x4, ensuring that the rewards match the thrill. This feature is available through the Bonus Buy option, where players can purchase a guaranteed respin with their chosen multiplier, ensuring high-octane gameplay from the start.

A Game for All Adventurers

27 Crystal Fruits is designed to appeal to both new and experienced players, offering medium volatility with an RTP of 95.07%. The game’s simple yet dynamic mechanics, coupled with its colourful visuals and crisp animations, create a highly engaging gaming experience, blending nostalgia with features attractive for contemporary gamers.

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Katarina Slaninova, Head of Marketing at Tom Horn Gaming, said: “27 Crystal Fruits is a fresh take on a classic theme. We’ve retained the familiar elements that our players love but added new dimensions with features like the Infinite 27 Wild Respin and QuickX. It’s fast-paced, engaging, and offers great winning potential – a perfect addition to our Crystal Fruits series.”

With its modern twists on a beloved format, 27 Crystal Fruits is set to become another fan favourite in Tom Horn Gaming’s impressive portfolio. Whether you’re looking to relive the charm of traditional fruit slots or dive into the innovative features of Infinite 27 Wild Respin and QuickX, this game promises non-stop action and rewards.

The game will be available worldwide from 17 October.

The post Tom Horn Unveils Infinite Excitement in 27 Crystal Fruits appeared first on European Gaming Industry News.

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