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Kindred partners with EPIC Risk Management to test human intervention mechanisms on its Journey towards Zero

Published

3 years ago

October 25, 2022

Reading Time: 3 minutes

In the third quarter of 2022, Kindred Group’s share of revenue from harmful gambling was 3.8 per cent and the improvement effect was 82.6 per cent. During the quarter, efforts have been placed on further developing automated technological solutions to detect and engage with customers at risk. Looking to enhance strategic partnerships to propel early intervention, Kindred Group has entered a new collaboration with EPIC Risk Management.

In the third quarter of 2022, Kindred Group plc’s (Kindred) share of revenue from harmful gambling was 3.8 (3.3) per cent and the improvement effect after interventions decreased slightly to 82.6 per cent. During the past three quarters, the number has fluctuated between 3.3 and now 3.8 per cent. Focus continues to be on improving internal processes and utilising technological capacity to automate interventions and thereby improve close to real time capability to further engage with the customer at an earlier stage.

Reaching the ambition by the end of the fourth quarter next year is challenging, however Kindred remains fully dedicated on achieving its ambition of zero per cent revenue from high-risk customers. The Group has identified four critical areas to keep working on:

1. Shortening the time from detection to intervention as it is proven that raising awareness to customers early on is an effective way to stay in control

2. Continued investment in and collaboration with researchers to further understand gambling behaviours

3. Ensuring control tools are visible, understood and used in the right way

4. Improving transparency and knowledge sharing within the industry, customers, researchers, regulators and partners

Global statistics from Kindred Group	Q4 2021	Q1 2022	Q2 2022	Q3 2022*
Share of gross winnings revenue from high-risk players	4.0 %	3.3 %	3.3 %	3.8 %
Improvement effect after interventions	79.2 %	83.1 %	84.7 %	82.6 %

* 90 days rolling period between 21 June and 19 September 2022

“We have not seen a desired sequential development this quarter, however we have taken significant steps forward since launching our ambition in 2021. We have strengthened internal processes and aligned operations to continue our Journey towards Zero revenue from harmful gambling. We will continue to improve our technology and processes so that we increase our efficiency and speed in detecting and engaging with customers at risk. We know this has a positive effect. For the third quarter almost 83 per cent of detected customers improved their behaviour after we reached out to them”, says Henrik Tjärnström, CEO Kindred Group.

During the third quarter, Kindred has once again partnered with EPIC Risk Management to analyse and improve human intervention mechanisms. Through the collaboration, Kindred aims to ensure that manual interventions are better placed and motivate customers into healthier betting behaviour through the extensive knowledge and lived experience that EPIC offers. Partnerships are central to Kindred’s Journey towards Zero, as further collaboration between industry, regulators, researchers, and other key stakeholder groups is key to reach the ambition.

“I am delighted to be renewing and extending our partnership with Kindred over the next three years. Kindred were the first operator that we worked with, and they continue to show their commitment towards player protection by placing value in lived experience voices. Kindred have shown great ambition in reducing revenue from high-risk players and this partnership will ensure that EPIC remain part of that journey by providing industry leading consultation services”, says Dan Spencer, Director of Safer Gambling, EPIC Risk Management.

“We are on a long-term journey and our commitment goes beyond the end of 2023, but collaborations here and now like the one with EPIC are crucial for our future progress. They provide unique insights from which we can learn the best approach to manage gambling related harm from an individual perspective. We have always emphasized how important our work with stakeholders from research, treatment centers, and lived experience is. The collaboration with EPIC continues to highlight how these collaborations can help us reach our customers in a better way. I am grateful and proud to have this long-term collaboration with EPIC Risk Management”, concludes Henrik Tjärnström.

Industry News

SpringbokCasino.co.za Presents ‘Savanna Stand-Up’ This ‘Funny April’ — with 25 Free Spins on Devil’s Jackpot

Published

11 minutes ago

April 1, 2026

Wladimir P.

springbokcasinoco.za-presents-‘savanna-stand-up’-this-‘funny-april’-—-with-25-free-spins-on-devil’s-jackpot

SpringbokCasino.co.za is turning the African savanna into a comedy stage with “Savanna Stand-Up”, a five-part series where animals take the spotlight to deliver classic jokes with a uniquely wild twist.

Each episode features a bold performer stepping up to the mic—only to reveal a deeper survival lesson hidden behind the punchline. As part of the Funny April promotion, players can also enjoy 25 Free Spins on the fiery slot Devil’s Jackpot.

The Comedy Lineup

Episode 1: When the Lion Played Poker – A poker face means little when you already hold all the cards—and the sharpest claws.

Episode 2: The Elephant and the Mouse – A tiny troublemaker pushes patience to its hilarious limits.

Episode 3: The Rhino and the Stomp Sign – A simple misunderstanding leads to a ground-shaking joke.

Episode 4: Never Argue with a Buffalo – A hyena learns that brute force wins every debate.

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From the Wild to the Reels

Out in the savanna, survival depends on playing to your strengths—and the same holds true at Springbok Casino. Whether chasing jackpots with a lion’s confidence or spinning the reels with a penguin’s determination, knowing your game is key.

“We wanted to create something truly South African—comedy that reflects the spirit of the bushveld,” said Daniel Van Wyke, Casino Manager. “Now we’re putting animals in the spotlight and giving our players even more reason to join the fun with free spins.”

April Free Spins Offer

Players can claim:

25 Free Spins on Devil’s Jackpot (no deposit required)

Coupon Code: STANDUP

Step into the heat with Devil’s Jackpot from RTG, a medium-volatility slot featuring an RTP of 96.25% and win potential of up to 50,000x your bet. With wilds, nudges, multipliers, a bonus round, and progressive jackpots, it delivers a thrilling, high-energy experience.

The post SpringbokCasino.co.za Presents ‘Savanna Stand-Up’ This ‘Funny April’ — with 25 Free Spins on Devil’s Jackpot appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Bjørnar Heggernes Chief Commercial Officer at The Mill Adventure

The Mill Adventure Strengthens Its European Footprint With Winz.nl Alliance

Published

11 minutes ago

April 1, 2026

Wladimir P.

the-mill-adventure-strengthens-its-european-footprint-with-winz.nl-alliance

Top platform provider launches Netherlands’ latest brand delivering a player-centered experience.

The Mill Adventure, a technology-oriented platform provider, has significantly enhanced its presence in the European regulated market by successfully facilitating the launch of the new Dutch brand Winz.nl.

By partnering with The Mill Adventure, operator Orange Gaming’s new brand is leveraging the provider’s comprehensive turnkey solution, which features AI-powered SmartLobbies, enhanced player personalization options, and real-time Business Intelligence tools.

The platform has been tailored to align with Dutch regulations, integrating extensive responsible gambling protocols, strong player protection features, and complete adherence to KSA standards.

The complete launch comes after Orange Gaming obtained its license from Kansspelautoriteit (KSA) in late 2025, with Winz.nl having a soft launch in January. The brand has launched in the Dutch market with a clear goal of offering a superior, player-focused option in a field primarily controlled by global companies.

A significant differentiator is WinClub, a loyalty program intended to provide players real options regarding how and when they can redeem rewards. Departing from conventional operator-managed bonus systems, the platform enables players to accumulate points via consistent gameplay and choose from a selection of bonuses, free spins, and rewards as they wish. This player-driven approach closely follows responsible gambling guidelines, promoting more intentional participation while steering clear of forceful promotional “pressure” tactics.

Through the integration of local market aspirations and The Mill Adventure’s scalable, compliance-focused technology, the partnership highlights the provider’s capability to launch ambitious brands in Europe’s leading regulated markets.

Bjørnar Heggernes, Chief Commercial Officer at The Mill Adventure, said: “Going live with Winz.nl marks another important milestone in our European growth strategy. The Netherlands is a highly regulated and competitive market, and this launch demonstrates both the flexibility of our platform and our ability to support ambitious new entrants from day one.

“Our turnkey solution enables partners to combine strong brand vision with advanced personalisation, automated lobby management and real-time data insight, all within a fully compliant framework. We are excited to support Winz.nl as it builds momentum and delivers a differentiated, player-first experience in the Dutch market.”

Petrit Dibrani, CEO at Orange Gaming, said: “Our vision is to make the regulated Dutch offer the clear first choice for players – safer, more trustworthy and genuinely enjoyable. Launching with The Mill Adventure’s platform gives us the technology, compliance confidence and analytical capabilities to execute that vision effectively.

“Early results show that players are not only signing up but staying engaged. By focusing on quality, transparency and giving players meaningful control, we are building a brand designed for sustainable growth within the regulated Dutch landscape.”

The post The Mill Adventure Strengthens Its European Footprint With Winz.nl Alliance appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

1win

1win Named Crypto Casino of the Year and Takes Top Honors at BWIGA

Published

11 minutes ago

April 1, 2026

Wladimir P.

1win-named-crypto-casino-of-the-year-and-takes-top-honors-at-bwiga

Global iGaming platform 1win has been named “Crypto Casino of the Year 2026” at the Belgrade Web3 & iGaming Awards (BWIGA Awards), a leading event uniting experts from Web3, blockchain, and iGaming industries. 1win Partners also received additional recognitions for “Best Affiliate Program” and “Best CMO,” highlighting its growing influence in the global crypto iGaming ecosystem.

The award recognizes 1win’s focus on building a high-performance platform designed for the crypto-friendly generation. Since its launch in 2016, 1win has been refining the balance between premium entertainment and blockchain technology, offering a product where speed, privacy, and accessibility are built into the core experience. As a Curaçao-licensed casino, 1win provides a globally accessible platform with multi-language support and seamless performance across devices, including native iOS and Android applications.

At the heart of its offering is a crypto-first approach. The platform supports a wide range of digital assets, including BTC, ETH (ERC-20), TRX (TRC-20), BSC (BEP-20), TON, SOL, DOGE, DASH, and XRP, allowing users to move funds efficiently across networks. In line with its focus on crypto users, 1win offers an enhanced bonus system, with up to 600% on crypto deposits.

Commenting on the recognition, Mike Danshin, CMO 1win Crypto, said: “Today, the market is no longer competing on bonuses or traffic, it is competing for attention. In crypto iGaming, players are exposed to similar offers across platforms, and the real difference comes from how well a brand understands its audience and builds trust. At 1win, we focus on being a truly crypto-native product. This means clear positioning, tailored communication for different player segments, and a scalable marketing ecosystem that combines global brand presence with local relevance. Receiving this award as the best crypto casino is a strong validation of our approach.”

The Belgrade Web3 & iGaming Awards is one of the key industry platforms in the region, recognizing companies that demonstrate innovation, scalability, and impact across emerging digital ecosystems. The recognition further reinforces 1win’s position as a major player shaping the future of crypto-powered online entertainment.

About 1win

Founded in 2016, 1win is a crypto platform in the global gaming industry. Operating across Asia, Latin America, and Africa, 1win offers a wide range of services adapted to regional audiences. In 2024, 1win partnered with actor Johnny Sins as its brand ambassador. In 2025, MMA legend Jon Jones joined 1win as its global ambassador. American professional wrestler and mixed martial artist, Gable Steveson, stepped into the 1win global ambassador team earlier this year.