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European Casino Association Appoints Erwin van Lambaart as New Chairman

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During the ECA General Assembly, held at ICE London 2023, the ECA Board of the European Casino Association announced that after eight successful years, Per Jaldung has stepped down as Chairman of the association, and by unanimous member approval, Erwin van Lambaart has been appointed his successor.

A proven leader in the casino and entertainment industry for over 20 years, Per Jaldung has served as Chairman of the ECA since 2015. Prior to entering the casino entertainment business, Per served in multiple capacities for the Stockholm Police Department and the National Criminal Intelligence Service for 13 years. His background in law enforcement led him to Casino Cosmopol in 2002 as head of Security and Surveillance, after which he was promoted to General Manager of the Gothenburg property in 2005. In 2008, Per was appointed CEO of Casino Cosmopol, a role he held until December 31, 2022.

“It has been an honour to serve as Chairman of the ECA. The greatest asset of this industry is its people, and I have been privileged in this role to have experienced the warmest of welcomes from across all countries and all roles and positions within the diverse and multi- faceted European and international land-based casino sector. It has not been a role without its difficulties, and the industry continues to face ongoing headwinds from multiple directions, but the members of the ECA, and especially this Board of Directors and the new Chairman, can accept and master these challenges. I congratulate Erwin van Lambaart on his appointment as it is a role which he will tackle with the utmost energy and dedication,” Per Jaldung said.

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The new ECA Chairman Erwin van Lambaart has been a Member of the ECA Board since 2021; he joined Casinos Austria and Austrian Lotteries as CEO in March 2022. Erwin has a substantial background in the media, hospitality, event, marketing and entertainment sectors. After graduating from the Hotel School in The Hague, he worked for 15 years in the international hotel industry. After this, he moved on to the global live entertainment world, where he worked for another 15 years.

In 2016, he took over as CEO of Holland Casinos, establishing himself as a proven casino and gaming expert. On March 14, 2022, Erwin van Lambaart moved to Austria and took up his position as CEO of Casinos Austria AG and Österreichische Lotterien GmbH.

“I am delighted to have been appointed as Chairman of the European Casino Association by my peers in this amazing industry. I understand that it is a big responsibility to serve the ECA members in these challenging times for the casino industry. I would personally like to thank Per Jaldung for his distinguished stewardship of the association and for his ongoing support, advice and leadership. I look forward to working with him in the future and wish him the best in his new ventures. The licensed European casino industry continues to face great changes and even disruptions. In the coming weeks, I will be working with the ECA members and the ECA board as well as our partners on the priorities for the future work of our association,” Erwin van Lambaart said.

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Sends company confirmed its participation in the ICE London Conference 2024

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ICE is the global showcase of innovative technologies, home to 600+ international brands providing access to products and services designed to enhance growth potential. Sends financial company confirmed its participation in the conference inviting to the brand’s stand for meetings.

The 6th of February is the opening day of ICE London 2024. The Sends team will spend three days of the conference meeting the current partners and establishing relationships with new ones in London. On its LinkedIn page, the company noticed that it had set up a stand to provide all the information about activity and business propositions, to meet with associates, and to engage with conference participants.

“Sends team is eager to meet the partners and new people at ICE London 2024. This event is iconic among gaming companies and market players. Organizers predict record attendance for the last London edition. We can’t miss this global event’s opportunities” , commented Anastasiia Pervushyna, Director/MLRO in Sends.

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One of the shareholders (owners) of this company is Alona Shevtsova, a businesswoman, philanthropist, and active participant in the Ukrainian and UK FinTech community.

Recent international industry events during the past year have already clearly shown the value and significance of in-person events for our industry and we expect that to be very evident in London as well”, Alona Shevtsova added.

Sends provides Internet acquiring, multicurrency personal and business accounts. Opening a SEPA/SWIFT/Faster Payments bank account is available within 48 hours after submitting the necessary documents. Sends is available in the web and app versions.

In 2025, the ICE London conference will relocate to Barcelona, Spain. The historic edition of the world’s largest and most international gaming expo ends in Great Britain. This country has hosted the event since 2013.

ICE London 2024 will be held from the 6th to 8th February at ExCeL London. To schedule a meeting with Sends representatives, please use [email protected] email or the conference application.

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*Sends is a trade name of SMARTFLOW PAYMENTS LIMITED.

SMARTFLOW PAYMENTS LIMITED is registered in England and Wales (Company number 11070048).

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It’s time to speed up AI: Slotegrator presented new exciting solutions at iGB L!ve 2023

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A new era in the iGaming industry has begun: AI-powered solutions are now becoming affordable. Slotegrator presented the new AI-powered capabilities of its turnkey online casino platform at iGB L!ve 2023 in Amsterdam.

Every year, Slotegrator presents its newest innovations at iGB L!ve. This year, the company added several new features to its turnkey online casino platform, basing the additions on the results of internal customer research and global market analysis.

Upcoming trends are a constant source of speculation in the iGaming industry. As an industry trendsetter itself, Slotegrator knows what to bet on; last year, the company predicted rapid AI growth, and these capabilities have already been integrated into the company’s solutions.

 

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The upgrades include:

  • The business intelligence (BI) module has become an Artificial BI module. Now it not only helps operators track the analytical data they need to make strategic decisions, but allows them to compare their project with others that operate in the same market. It’s an effective tool for analyzing competitors’ activities and to improve the entire business strategy.
  • ChatGPT was integrated to offer operators 24/7 business consultation. While the strategy will ultimately be up to the casino operator, ChatGPT’s capacity to offer advice can prove invaluable.
  • Fraud Detection (for collecting Big Data to reduce risk) with AI makes it easy for casino operators to set the parameters of what constitutes potentially fraudulent behavior and then segment players accordingly and take action when necessary.

 

Also, Slotegrator integrated a multiplayer chat function – an effective retention tool that emphasizes the value of live communication and offers opportunities for networking and creating player communities. The solution will see the addition of AI capabilities as well.

“This is just the first set of innovations. We are planning to use AI to boost our platform even further. The industry standards are changing, so the market can’t afford to use old tools now. Our participation in iGB L!ve 2023 demonstrated this completely,” says Dmytro Taran, COO at Slotegrator.

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Casino Guru Awards presents The Most Ethical Approach to Marketing category

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Casino Guru Awards’ 2nd edition is coming back on the core promise to provide one of the most equitable and fairest formats for industry stakeholders to distinguish their companies across numerous categories focused on responsibility and customer care. Since the first event, Casino Guru Awards has been actively thinking how to best capture the myriad efforts put into making the industry a better, safer, and more transparent place for consumers and businesses.

This has led the team to introduce The Most Ethical Approach to Marketing, nominations for which are now open. Companies applying in this category will have the opportunity to demonstrate that they apply robust standards to their advertising practices in making their gambling messages heard.

This category aims to recognize iGaming companies that showcase a strong commitment to responsible marketing practices. Our judges will be evaluating the style and content of marketing efforts and materials, such as newsletters, social media campaigns, and others, with a clear focus on ethical marketing practices and responsible messaging. Apart from Casino Guru’s own judges, all applicants will be evaluated by an external panel of industry experts with vast experience in marketing, including:

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  • Shane Stafford, Interim Head of Channel Marketing at Three Ireland
  • Martin Calvert, Marketing Director at ICS-digital
  • Dmitry Belianin, Chief Commercial Officer at Parimatch
  • James Bennett, Group Communications at EveryMatrix

The jury will weigh in on the strategies and tactics used by all nominees to promote their products and services. Applicants will be expected to clearly and unambiguously demonstrate how their marketing materials promote their brands while also accurately representing the risks associated with gambling and offering truthful and transparent information that is not ambiguous.

Casino Guru Awards Project Lead Daniela Kianicová, who is also one of the judges for the category, said: “The introduction of The Most Ethical Approach to Marketing category is a continuation of our ongoing commitment to making sure that we create a format that is ground-breaking and addresses the most urgent aspects of our industry, and shine light on the true torchbearers that have unflinching attitude towards doing the right thing.

We are looking forward to seeing robust examples of marketing ethics that put the consumer front and center and provide accurate, truthful, factual, and unambiguous information. An experienced panel of marketers will be weighing in to help shortlist, evaluate, and ultimately pick a winner in this important category.” 

Nominations for Casino Guru Awards opened on May 152023, and will be going through October 312023. Shortlisted companies will be revealed on December 12023, when the voting for Voice of the People category will begin as well. The official event will take place in February 2024.

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