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GamCare Releases New Code of Conduct Guidelines for Land-based Gambling Venues
GamCare has released new Code of Conduct guidelines for land-based gambling venues.
The gambling information, advice and support charity says its new guidelines will build on the Industry Code for the Display of Safer Gambling Information, launched in 2020.
GamCare notes that new guidelines focused on land-based gambling venues will ensure resources and support services are more accessible for those who need them.
Other updates per GamCare’s Code of Conduct guidelines include:
- Improved signposting and pathways into support organisations for customers, including a QR code directing people to GamCare’s website.
- Guidance on the most impactful placement location for safer gambling information within venues.
- Introduction of discreet resources in venues allowing more customers to access information and support.
- Fundamental principles for the consistent language and effective design of safer gambling messaging.
Updates to guidelines for land-based operators come after the rate of in-person gambling increased from 23% to 26% last year, according to data from the Gambling Commission.
The Gambling Commission says this rise was driven by the reopening of land-based gambling activities including lotteries, sports betting, fruit and slot machines, horses and bingo.
GamCare Industry Codes Project Manager Matt Burgiss said: “At GamCare, we know that callers to the National Gambling Helpline regularly cite issues from land-based gambling and that more can be done to support people within the land-based gambling sector.
“We hope this new Code of Conduct will improve the consistency of safer gambling messaging whilst also signposting into relevant support organisations so that those at-risk of gambling harm are comfortable coming forward and seeking help.”
Betting and Gaming Council CEO Michael Dugher added: “The BGC is proud to welcome this new GamCare Code, which will guarantee prominent, visible and easily accessible signposting to safer gambling information on help and support in all our members’ land-based gaming venues.
“This vital code is concrete evidence of this industry’s determination to drive up safer gambling standards for millions of customers, wherever they bet in the UK, and follows similar work from our online members.”
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Winlandia, the online casino with a Nordic twist powered by SkillOnNet, has expanded its offering by launching bingo vertical to players in the UK and Sweden.
Following the launch, players can now enjoy a range of bingo games from Pragmatic Play, including 90-ball, 80-ball, 75-ball, 50-ball, 30-ball and Speed Bingo, as well as themed rooms, including Big Bass Bingo, Drop Pots, Boom Box and a dedicated Jackpot Room.
They can also take part in the provider’s flagship Bingo Blast format, including spin-offs like Snowball Blast, as well as its hugely popular Diamond Dazzle and just-launched Reels Room.
To super-charge the launch, Winlandia has partnered with Gambling.com and its flagship Whichbingo.co.uk, which will exclusively promote Winlandia Bingo to its audience for several weeks.
To support the launch of Winlandia Bingo, the operator is offering an exclusive welcome bonus together with WhichBingo, consisting of: 100% up to £50 + 300 No Wagering Bingo Tickets + 100 Free Spins on Big Bass Bonanza. To support the launch of Winlandia Bingo, the operator is offering an exclusive welcome bonus together with WhichBingo, consisting of: 100% up to £50 + 300 No Wagering Bingo Tickets + 100 Free Spins on Big Bass Bonanza,18+, GambleAware and T&C applies.
Christoffer Grönlund, Head of Affiliates at Winlandia, said: “This launch highlights our commitment to long-term affiliate partnerships and strengthens our collaboration with Gambling.com Group.”
“Pragmatic Play’s bingo suite allows us to bring the Winlandia experience to a wider audience while maintaining our Nordic character and focus on entertainment.
We’re proud of how our affiliate relationships continue to drive quality traffic and sustainable growth in key markets like the UK.”
Malcolm Farrimond, Head of Bingo at SkillOnNet, added: “It’s great to see Pragmatic Play Bingo now live on Winlandia in both the UK and Sweden. The product offers a strong mix of bingo games, including Big Bass Bingo, Bingo Blast and Drop Pots, with something to suit different types of players.
“We’re also pleased to launch Big Bass Bingo exclusively for UK players – a new room inspired by the popular slot title. It’s a well-rounded bingo offering that supports Winlandia’s focus on entertainment and variety, and we’re looking forward to seeing how players in both markets respond.”
Corina Tanasa, Account Manager at WhichBingo.co.uk, said: “At WhichBingo.co.uk and Gambling.com are delighted to support the exclusive launch of Winlandia’s new bingo product. We look forward to showcasing this exciting addition to the market and delivering an engaging experience to players. This collaboration marks an important step in bringing innovative bingo content to a wider audience”
The post Winlandia launches dedicated bingo offering in the UK appeared first on European Gaming Industry News.
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The Philippine Amusement and Gaming Corporation (PAGCOR) and the National Privacy Commission (NPC) have entered into a partnership aimed at bolstering data privacy protection and ensuring regulatory compliance across the country’s gaming sector.
The collaboration was formalized through a Memorandum of Understanding (MOU) signed on Monday, October 20, at the PAGCOR Corporate Office in Pasay City.
Under the agreement, the two agencies will work together to address data privacy challenges, enhance stakeholder collaboration, and promote a secure and trusted gaming environment.
PAGCOR Chairman and CEO Alejandro H. Tengco said the partnership reaffirms the state gaming firm’s commitment to safeguard the personal data of its employees, licensees, and gaming patrons.
“This MOU with the NPC is a vital step in aligning PAGCOR’s policies and processes with the evolving data privacy landscape, Mr. Tengco said. “It reinforces our duty to protect personal information while ensuring that our operations remain transparent, compliant, and trustworthy.”
He added that the partnership would pave the way for the full development of a database of government officials and employees who are prohibited from gambling in casinos and other gaming establishments nationwide.
“In collaboration with the NPC, PAGCOR hopes to finally develop a database of government employees who are prohibited from gambling in casinos. This is part of our promotion of responsible gaming,” he added.
NPC Privacy Commissioner and Chairman Atty. John Henry Naga, meanwhile, lauded PAGCOR’s proactive stance in embracing data privacy accountability, noting that cooperation between regulatory agencies is crucial in safeguarding personal data especially in industries handling large volumes of sensitive information.
“The formalization of this collaboration between NPC and PAGCOR underscores the security of our citizens’ personal data, which is not just a regulatory requirement but a hallmark of excellence in the gaming industry,” Atty. Naga said.
The idea of a formal partnership was first raised during an NPC-led Data Privacy Training Workshop for Government-Owned and Controlled Corporations where
PAGCOR Data Privacy Officer Maria Concepcion Gloria-Rubio proposed the creation of a framework to enhance compliance mechanisms.
Under the MOU, PAGCOR and NPC will implement joint programs on privacy awareness, capacity building, and policy development to strengthen privacy governance within the gaming sector
The post PAGCOR, NPC join forces to strengthen data privacy in gaming industry appeared first on European Gaming Industry News.
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It’s official, The UAE Lottery’s first AED 100 Million Grand Prize has been won, and verification is now underway!
The UAE Lottery is delighted to confirm this historic milestone for our winner, our organization, and the UAE’s entertainment and gaming landscape.
As part of our standard operating procedures, we are conducting due diligence to ensure that all internal checks, security protocols, and General Commercial Gaming Regulatory Authority compliance requirements are fulfilled before further details on our winner are shared and the prize is awarded.
Responsible gaming, player safety, and operational transparency remain at the heart of everything we do. Safeguarding the integrity of our draws and maintaining the trust of all players continue to be our highest priorities.
We will share more details about the lucky winner once all verification steps have been finalized.
The post THE UAE LOTTERY CONFIRMS FIRST AED 100 MILLION GRAND PRIZE WINNER appeared first on European Gaming Industry News.
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