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GambleAware Publishes New Commissioning Plans for the National Gambling Treatment Service
GambleAware, the leading charity keeping people safe from gambling harms, has published its future commissioning intentions for the National Gambling Treatment Service (NGTS). The new intentions are designed to meet the growing and changing needs of those at risk of gambling harms in Great Britain.
The National Gambling Treatment Service is a network of third sector organisations which provide free, confidential treatment and support for people at risk of, and who experience, gambling harm, as well as those affected by someone else’s gambling.
Following a strategic review process, which involved in-depth engagement with gambling harm treatment providers, lived experience representatives, local authorities and partners in the NHS, a new Outcomes Framework and Delivery Model was developed. This informed the design of a regional first approach across England, Scotland and Wales for the NGTS, which will enable all partners to deliver more targeted support to greater numbers of people in need.
The redesign is an ongoing piece of work and part of GambleAware’s organisational commitment to “improve the coherence, accessibility, diversity, and effectiveness of the National Gambling Treatment Service”, as outlined in its current five-year strategy.
Anna Hargrave, Chief Commissioning Officer at GambleAware, said: “We are excited to announce our new commissioning plans which will build on the success of our current prevention, support and treatment programmes. In the context of rising costs-of-living and increasing numbers of people at risk of gambling harm, we want to ensure our commissioning strategy can respond to the changing environment and the needs of the most vulnerable communities and groups.
“We have built-up a wide pool of expertise and knowledge around gambling harms from years of working with our partners and we will continue to use this insight to improve and inform our work and ensure we are able to make a lasting impact to people’s lives.”
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One of betting and gaming’s best-known customer acquisition and comparison businesses, Quantum, has announced the next steps in its ambitious growth plan by welcoming two new director-level appointees.
Joining the business are Dimitris Papamichael as commercial director and Luke Watkin as marketing director – both in newly created roles. They come in alongside a full C-suite and a full team of new tech hires that continues a recruitment drive which began in 2023 – and reflects Quantum’s rapid and consistent growth throughout the last five years.
Papamichael will be responsible for all revenue-generating activities across the business in a pivotal leadership role. He’ll shape Quantum’s commercial strategy as the company diversifies into new verticals while maintaining its strong position in the iGaming sector. He’ll also lead an expanding team of commercial and sales managers.
Watkin will lead the development and execution of the marketing strategy across all business verticals. As marketing director, he’ll be instrumental in shaping Quantum’s marketing vision, building scalable systems, and delivering commercial impact as it expands into new markets. Watkin will build and mentor a high-performing marketing team and is also tasked with driving further recruitment.
Speaking of the appointments and new strategic direction, CMO James McCarthy said: “It’s a pleasure to welcome Dimitris and Luke to Quantum during what is undoubtedly a really fascinating time in our growth. From cementing our relationship with some of iGaming’s biggest names to helping us expand into exciting new sectors, both of our new Directors will be integral to the continued success of the business.”
Papamichael said: “I’m thrilled to be joining Quantum at such an exciting stage of its incredible growth journey. The company has already achieved so much, and there’s huge potential ahead as we expand into new markets and sectors. I can’t wait to work with the exceptionally talented team here to seize the many opportunities ahead and drive the next phase of growth.”
Watkin said: “I am delighted to join a business with such a proven track record of excellence in its core markets, as well as highly ambitious plans for strategic expansion into new markets and territories. I am looking forward to contributing towards building on the exceptional progress the team has made to date, and accelerating that growth in the years ahead.”
This people news comes hot on the heels of the company’s exciting rebrand news of last week, moving toward the “quantum” in QiH Group” as well as redefining the business’ purpose and strategic direction.
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