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IBAS Unveils New Plans to Become the First Gambling Ombudsman

The Independent Betting Adjudication Service (IBAS) has unveiled plans to become the new Gambling Ombudsman.
IBAS believes the long-awaited UK Government White Paper will call for the creation of a new Ombudsman, once released. IBAS claims it is the perfect candidate for the role, aiming to protect consumers from gambling harm while raising industry standards across the board.
The body already offers an alternative dispute resolution (ADR) service â as opposed to the Gambling Commission, which is the official route for resolving issues.
Per its bid to become the UKâs first Gambling Ombudsman, IBAS has outlined its aims and goals should it assume the position.
IBAS has called for its Ombudsman governance framework setting to be produced outside its remit; new and compulsory funding from the industry to ensure impartiality remains central to all gambling disputes; and a Fair Play Code â outlining the criteria for deciding complaints, including fairness terms & conditions for harmful gambling complaints.
âIBASâs experience, expertise and commitment to independent decisions are unparalleled â having resolved over 85,000 gambling disputes. I welcome the creation of a new Ombudsman, but for this to work it needs to be run by an organisation that understands the sector and has a track record of helping and protecting consumers. An Ombudsman with additional resources, built on the foundations of IBAS is best placed to hit the ground running, protecting consumers, and raising industry standards through fair, consistent decision making and constructive dispute avoidance feedback,â Richard Hayler, Managing Director of IBAS, said.
âItâs an exciting time for the gambling industry. There is a real opportunity to enhance the service offered to gambling customers through a new Ombudsman. IBAS has been committed to providing an accessible, fair, and independent service to all gambling consumers. Our plan for a Gambling Ombudsman would make sure consumers are protected and avoid the backlog of complaints. On top of this, this plan provides a solution that works for Government, the Regulator, and the industry,â Andrew Fraser, Chairman of IBAS, said.
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Solitics launches In-Game Pulse for personalised in-play betting offers

Solitics has launched In-Game Pulse, a powerful tool that allows operators to turn real-time sports moments into high-impact engagement with bettors.
With In-Game Pulse, operators can respond to goals, plays and key events with personalised in-play betting offers, delivered to players when their attention peaks, not after.
Itâs powered by Soliticâs new Follow Engine, which tracks what each bettor is interested in and then automatically delivers tailored campaigns based on those interests.
This means marketers build just one journey, rather than separate ones for each possibility.
In-Game Pulse works by connecting an operatorâs user data with a live sports feed, then the Follow Engine adapts a single flow to match each userâs interests in real time.
Marketers can then trigger journeys based on the most important moments in a game â a goal, red card â as and when they happen, meaning they are no longer limited to just user behaviour.
The best part is that each campaign is tailored to the individual bettor, and based on the teams, athletes and events they care about.
This makes In-Game Pulse the perfect solution for personalised in-play betting engagement.
This is an example of how it works.
A team scores a goal.Â
All users with that team in their favourites list get notified instantly.Â
The messaging is kept really simple:
âBig Moment! Your team just scored. Want to double down on the momentum?â.Â
The great thing about In-Game Pulse is that itâs not a workaround or a third-party add-on; instead, it sits within Soliticsâ engagement flows.
This means operators and their marketing teams can deliver hyper-personalised campaigns at peak interest, with the speed and control that Solitics has built its reputation on.
Guy Shemer, VP Product at Solitics, said: âIn-Game Pulse will change the game for how marketers engage players with in-play betting communications and offers.Â
âIn the past, they have had to map out multiple journeys, and this has created a tremendous amount of work, let alone the challenge of pushing communications at the right time.Â
âIn-Game Pulse does all the heavy lifting here, allowing marketers to engage players in the moment and when their attention peaks, not after.Â
âIn short, it allows operators to go beyond their own data and react instantly to live sports moments â moments that can drive betting activity.âÂ
The post Solitics launches In-Game Pulse for personalised in-play betting offers appeared first on European Gaming Industry News.
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Studio releases a series of Tap & Reveal games that promise explosive action, extreme volatility and a max win potential of 25,000x

Big Time Gaming has ignited a seismic shift in the gaming world yet again with the launch of TapCardsâ˘, the most electrifying tap-and-reveal sensation ever unleashed.
In true Big Time Gaming fashion, TapCards⢠deliver an explosive experience for players for a fast-paced dig-for-glory scratch-card style action reimagined at full throttle. With 7 to 16 symbol reveals per card and wilds that substitute for everything, including the mighty Tap Pot.
Wins are triggered by stacking symbols when players match three, four or five symbols anywhere on the card, which uncovers cascading riches! No paylines and no fuss!
Each game allows for multiple winning clusters to stack on a single card, creating dynamic, high-energy gameplay. This is of course amped up with Wilds! Theyâre your golden ticket, substituting for Tap Pots too. Kaboom.
There are three tiers of Tap Pots â Mini, Midi and Maxi. And then thereâs the ultimate goldmine: land 5 Tap Pots and unlock the astronomical 25,000x Maxi win. Stand ready to rain down riches.
The TapCards⢠series Four Iconic Titles Taking the World by Storm:Â
Bonanza TapCards⢠â Win big in supercharged volatility and a raw-mining aesthetic of Bonanza TapCardsâ˘. Itâs pure, unfiltered treasure hunting with a single tap.
Millionaire TapCards⢠â brings the drama of the legendary game show to your fingertips, with each tap, the stage is yours and the millionaire moment inches closer. You could be the next big winner on the hot seat!
Extra Chilli TapCards⢠is a fiery fiesta of red hot chilli peppers, sizzlinâ Wilds and fiery multi-symbol wins across up to 16 spaces per card. Itâs caliente in every card. Oooof!
Big Bucks Deluxe TapCards⢠dials up the opulence with gold bars, rings, and fast cars set. This is instant-win gaming in a tuxedo: high class, high volatility, and pure, indulgent opulence.
The simple nature of the gameplay, combined with the extreme volatility and massive win potential, means TapCards⢠have broad appeal. With flexible RTP ranges from 86.46%, 94.46% to 96.45%, ensures operators can tailor TapCards⢠to every jurisdiction and player preference.
With sleek, intuitive mobile UX and adrenaline-amped design, TapCards⢠appeal to both casual players and slot aficionados.
Nik Robinson, CEO at Big Time Gaming, said: âThe concept behind TapCards⢠is thrillingly simple: Tap, match and win big. But in the innovative world of Big Time Gaming, that journey is anything but ordinary. Weâve taken our most iconic titlesâBonanza, Millionaire, Extra Chilli, and Big Bucks Deluxe and reimagined them into an entirely new format thatâs fast, fiery and dangerously fun. Every Tap & Reveal has the potential to unlock mega wins up to 25,000x, and trust me, itâs a wild ride getting there.â
The post Studio releases a series of Tap & Reveal games that promise explosive action, extreme volatility and a max win potential of 25,000x appeared first on European Gaming Industry News.
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Springbok Casino Unveils âKrugerassic Parkâ Featuring Dino-Wilds to Celebrate Jurassic World: Rebirth Sequel â Plus 25 Free Spins on T-Rex 2 slot

This July, SpringbokCasino.co.za is roaring into action with its July feature that blends South Africaâs legendary wildlife with the awe of prehistoric times. In honor of the highly anticipated sequel Jurassic World: Rebirth releasing on July 2nd, Springbok Casino presents âKrugerassic Parkâ, a new adventure featuring the Dino-Wildsâpowerful hybrid creatures born from the fusion of South Africaâs most iconic animals and ancient dinosaurs.
To celebrate, Springbok Casino is giving away 25 free spins to play the exciting T-Rex 2 slot, valid until July 31, 2025. Players can dive into the action and experience the Jurassic wilds firsthand at springbokcasino.co.za/jurassic-safari
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The post Springbok Casino Unveils âKrugerassic Parkâ Featuring Dino-Wilds to Celebrate Jurassic World: Rebirth Sequel â Plus 25 Free Spins on T-Rex 2 slot appeared first on European Gaming Industry News.
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