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IBAS Unveils New Plans to Become the First Gambling Ombudsman
The Independent Betting Adjudication Service (IBAS) has unveiled plans to become the new Gambling Ombudsman.
IBAS believes the long-awaited UK Government White Paper will call for the creation of a new Ombudsman, once released. IBAS claims it is the perfect candidate for the role, aiming to protect consumers from gambling harm while raising industry standards across the board.
The body already offers an alternative dispute resolution (ADR) service â as opposed to the Gambling Commission, which is the official route for resolving issues.
Per its bid to become the UKâs first Gambling Ombudsman, IBAS has outlined its aims and goals should it assume the position.
IBAS has called for its Ombudsman governance framework setting to be produced outside its remit; new and compulsory funding from the industry to ensure impartiality remains central to all gambling disputes; and a Fair Play Code â outlining the criteria for deciding complaints, including fairness terms & conditions for harmful gambling complaints.
âIBASâs experience, expertise and commitment to independent decisions are unparalleled â having resolved over 85,000 gambling disputes. I welcome the creation of a new Ombudsman, but for this to work it needs to be run by an organisation that understands the sector and has a track record of helping and protecting consumers. An Ombudsman with additional resources, built on the foundations of IBAS is best placed to hit the ground running, protecting consumers, and raising industry standards through fair, consistent decision making and constructive dispute avoidance feedback,â Richard Hayler, Managing Director of IBAS, said.
âItâs an exciting time for the gambling industry. There is a real opportunity to enhance the service offered to gambling customers through a new Ombudsman. IBAS has been committed to providing an accessible, fair, and independent service to all gambling consumers. Our plan for a Gambling Ombudsman would make sure consumers are protected and avoid the backlog of complaints. On top of this, this plan provides a solution that works for Government, the Regulator, and the industry,â Andrew Fraser, Chairman of IBAS, said.
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Logifuture partners with Sportradar as âZoom Soccerâ becomes part of OneFeed offer
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Rising star iGaming supplier Logifuture has partnered with Sportradar to integrate its flagship virtual product, Zoom Soccer, into Sportradarâs innovative OneFeed ecosystem â enhancing its portfolio with a fully immersive, always-on football experience.
Zoom Soccer seamlessly integrates into sportsbooks, delivering a continuous RNG-based feed of ultra-realistic football events 24/7. Sections are always filled with engaging football content, providing operators with a reliable solution during periods when Tier-1 or Tier-2 real football events are scarce or not taking place.
Recreating the worldâs most popular leagues â including Zoom EPL, Zoom La Liga, Zoom Serie A & more â the product delivers 30,000+ additional monthly events for players to enjoy. Each match is modelled on real-world team strengths and league dynamics, ensuring authentic, data-driven outcomes that mirror genuine football excitement.
Fully GLI-certified, Zoom Soccer has proven to boost sportsbook turnover by up to 30%, helping operators reduce the volatility of sportsbook revenues and maintain consistent engagement throughout the year.
By joining Sportradarâs OneFeed â a hub that aggregates multiple feed providers into a single plug-and-play solution â Zoom Soccer becomes instantly accessible to Sportradarâs global network of operators, bypassing complex integration processes and accelerating time to market.
Niccolò Cassettari, Chief Business Development Officer at Logifuture, said: âZoom Soccer is a great addition for Sportradarâs clients, allowing them to deliver engaging football content 24/7. Users are no longer limited by the scarcity of Tier-1 events â weâve recreated the most popular leagues, ensuring the same betting experience as real matches. All this, powered by RNG logic, helps fight the volatility of sportsbook revenues and ensures steady returns for our partners.
âThis integration perfectly aligns with Logifutureâs vision of creating innovative, scalable solutions that keep sportsbooks active around the clock. Weâre thrilled to bring Zoom Soccer to Sportradarâs OneFeed and confident it will become a key driver of engagement and growth across multiple markets.â
The post Logifuture partners with Sportradar as âZoom Soccerâ becomes part of OneFeed offer appeared first on European Gaming Industry News.
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Playbook Fusion teams up with BetComply to bring new betting genre to regulated markets
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Boutique games studio Playbook Fusion has partnered with BetComply to bring an entirely new genre of betting to regulated markets for the very first time.
The partnership has already seen Playbook Football
, a real money virtual football management betting game, go live in the UK with brands including Ladbrokes and LiveScore Bet under a UKGC licence and eCogra certification.
The product has also recently launched in Brazil with Superbet, the Netherlands with Bingoal and Nigeria with LiveScore Bet.
The unique nature of the product meant that Playbook Fusion turned to BetComply for a deeper level of compliance understanding than is usually required by a standard slots studio or sportsbook platform.
BetComply will continue to support Playbook Fusion in the rollout of Playbook Football and future products to other regulated jurisdictions.
Steve Rogers, founder and CEO of Playbook Fusion, said:Â âWorking with BetComply has been a smooth and productive experience. Their team quickly understood our business goals and provided clear, actionable guidance throughout the process. They combine deep regulatory insight with a practical mindset, which has been especially valuable as we continue to roll out our products into new markets. Itâs been great having them as a steady partner along the way.â
Mike de Graaff, Chief Compliance Officer at BetComply, said:Â âWeâre firm believers that good regulation doesnât need to stunt product innovation. By engaging early and taking compliance seriously, Playbook Fusion has shown how completely new products can move quickly and successfully through regulatory processes. Weâre proud to support their expansion, and weâre looking forward to helping them bring the game to more regulated markets worldwide.â
The post Playbook Fusion teams up with BetComply to bring new betting genre to regulated markets appeared first on European Gaming Industry News.
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âWe are thrilled to engage with the global iGaming community in the vibrant setting of Barcelona,â said Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay. âICE provides the ideal stage to demonstrate how our proven platform serves as the foundation for our partnersâ success.â
Nahhas continued: âWe go beyond providing technology; we build lasting partnerships. At Stand 2D12, we will showcase how our customisable solutions are specifically tailored to help operators captivate players and efficiently expand their market share.â
Attendees will experience ProgressPlayâs platform firsthand at the stand. The companyâs team of experts will be on hand to discuss unique market challenges and demonstrate practical, scalable solutions designed to drive revenue and ensure long-term viability.
âOur participation in ICE 2026 is a powerful statement of our commitment to the industry and our partners,â said Itai Lowenstein, CEO of ProgressPlay. âSince our inception, our mission has remained unwavering: to deliver reliable, innovative, and fully compliant technology that provides a tangible competitive edge.â
Lowenstein concluded: âThe trust weâve earned from operators globally is a direct result of this consistent dedication. We eagerly anticipate connecting with both current and future partners in Barcelona to help write their next chapter of success.â
The post ProgressPlay to Showcase over 13 Years of iGaming Excellence at ICE Barcelona 2026 appeared first on European Gaming Industry News.
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