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JOA Group Becomes the First French Operator to Meet the ECA’s Responsible Gambling Framework Criteria

Published

4 years ago

April 12, 2022

Reading Time: 3 minutes

France-based casino operator, JOA Group, has achieved certification according to the ECA Responsible Gambling Framework following an independent audit conducted by Pieter Remmers, Chairman of the Board of G4 (Global Gambling Guidance Group). Certification of its 33 casino estate ensures that JOA is operating in adherence with the latest standards in Responsible Gambling upheld by the licensed land-based casinos industry in Europe.

“Compliance strengthens the confidence of our customers in our business. It also contributes to the positive image of our industry and that of our company, as the first French group certified at a European level,” Pauline Boyer Martin, Chief Marketing Officer at JOA Group, said.

Seeking to achieve the goals set forth within the framework, JOA realised it needed to take its own responsible gambling action plans to a new level.

“We have put in place e-learning for 100 per cent of the front and back-office teams and we have also implemented training in regards to responsible alcohol policy. The process is very comprehensive and involves participation from the entire company to meet the certification goals. Many different teams have been working on the process: the gaming division of course, but also the digital department, HR, the communication teams, the GMs, the compliance team, etc. Certification requires that we consider the customer journey from a new perspective to ensure we offer the best protection to the players who choose to visit our land-based casinos,” Pauline Boyer Martin said.

JOA joins an ever-increasing list of ECA members currently certified according to the Responsible Gambling Framework 2018, which includes Casino Cosmopol (Sweden), Casino 2000 (Luxembourg), Spielbanken Niedersachsen, Spielbanken Baden-Württemberg and Spielbanken Sachsen Anhalt (Germany) Holland Casino, Casinos Austria and the Veikkaus casinos in Tampere and Helsinki, with several other leading operators currently undergoing the process of certification.

“The continued adoption of the ECA’s Responsible Gambling Framework by our members is a source of pride for the whole land-based gaming sector in Europe. Upholding the highest levels of responsible gambling practices and ensuring our guests experience only the best customers service combined with leading player protection principles is a goal for all members of the association. We congratulate JOA Group for participating in the process and achieving certification,” Per Jaldung, Chairman of the ECA, said.

Laurent Lassiaz, President and CEO, JOA Group and ECA board member, has been closely involved in the JOA process of certification.

“For me, it is key for the future of our industry that 100 per cent of members adopt the standards because we need to move the lines and show that our industry is virtuous and clean, which is not always the feeling in the general opinion. We must act for the better, for the future,” Laurent Lassiaz said.

The ECA communicates the views of its members across a wide range of industry critical topics, including anti-money laundering policy, anti-corruption and the fight against illegal gaming. Included within this remit is the responsibility of all land-based operators to ensure player protection is maintained to the highest possible standards.

“For JOA, playing is a relaxation and must remain a pleasure. The achievement of this certification, a seal of excellence, is a source of great satisfaction for all JOA Group employees, because it confirms the relevance and soundness of our years-old practices in responsible gaming. It recognises all the efforts that are invested in it. This certification is a reflection of who JOA is: an innovative and responsible operator. The certification process represents a tremendous amount of work, investment and enthusiasm on the part of the teams, which I am sure will be very proud that JOA is the first French casino operator to obtain this certification at European level,” Pauline Boyer-Martin said.

The main criteria of the ECA Responsible Gambling Framework covers the following topics:

Employee Training
Player Education
Entrance Policies
Stakeholder Engagement
Advertising and Marketing
Research and Awareness

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Gaming in Germany Conference confirms new speakers, breakout program

Published

9 hours ago

October 16, 2025

Adrienn Sarkany

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Reading Time: 2 minutes

The Gaming in Germany Conference, which will take place November 11 in Berlin, has added several new speakers to its already impressive agenda.

Sebastian Buchholz, Head of Licensing and Market Supervision, Gemeinsame Glücksspielbehörde der Länder (GGL), will deliver the event’s keynote address.

The operator’s perspective will be well represented at this year’s Gaming in Germany Conference, with Christian Heins, Director iGaming Tipico; Alex Green, Vice President – Games, ZEAL Network; and Ewout Keuleers, former General Counsel, Kindred Group all confirmed to make an appearance at our event.

Naturally, attendees will also hear from both German and European trade associations, with Dr. Dirk Quermann, President, Deutscher Online Casinoverband (DOCV); Mathias Dahms, President, Deutscher Sportwettenverband (DSWV); and Maarten Haijer, Secretary General of the European Gaming and Betting Association (EGBA) contributing.

Willem van Oort, founder of Gaming in Germany commented: “I am extremely pleased with this year’s speaker lineup. I think it speaks of the relevance of our event, and especially the key topics that we are highlighting this year: the threat of the black market and the evaluation of the 2021 State Gambling Treaty. I see that licensed operators are highly committed to making the German iGaming market more sustainable and competitive and I am very happy that we are trusted to play a role in promoting fruitful discussion and debate on these topics.”

“As the event takes place while the evaluation of the 2021 State Gambling Treaty is ongoing, this is certainly the time to be part of the conversation,” van Oort added.

Breakout program and networking opportunities

In addition to its main program, the Gaming in Germany Conference will also feature several highly practical breakout sessions on data compliance, game certification, RG, live casino, eSports, and much more.

The full agenda, including breakout program, is available here.

In addition to a loaded program, the Gaming in Germany Conference also offers plenty of networking opportunities during pre-conference dinner, coffee breaks, lunch, and concluding networking drinks.

Practical information

The 2025 Gaming in Germany Conference takes place Tuesday, November 11, 2025, at the DoubleTree Hilton Ku’damm in Berlin – just 100 meters from the magnificent Kurfürstendamm.

The post Gaming in Germany Conference confirms new speakers, breakout program appeared first on European Gaming Industry News.

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PAGCOR LAUNCHES DIGITAL SPACE FOR GAD

Published

10 hours ago

October 16, 2025

Adrienn Sarkany

Reading Time: < 1 minute

PAGCOR proudly launched today its Gender and Development (GAD) Digital Corner dedicated to promoting gender equality, empowerment, inclusivity, and diversity within the organization and beyond.

The digital space features comprehensive GAD-related contents including the latest news and announcements, significant laws and issuances, projects and activities, and other beneficial resources.

The PAGCOR Digital Corner will be displayed as wallpaper on all office desktops with the new GAD logo and a QR code directing to the GAD Digital Corner website from October 16 to November 16, 2025.

This initiative highlights PAGCOR’s continuing support to gender equality and inclusivity in the workplace, in relation to Republic Act No. 9710 or the Magna Carta of Women.

The post PAGCOR LAUNCHES DIGITAL SPACE FOR GAD appeared first on European Gaming Industry News.

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GMONITOR PUBLISHES THE ONLINE GAMING REPORT IN SPAIN – Q2 2025

Published

10 hours ago

October 16, 2025

Adrienn Sarkany

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Reading Time: < 1 minute

Gmonitor.ai presents its new Online Gaming Market Report: Spain Q2 2025, which provides an in-depth analysis of the DGOJ data on the regulated market between April and June of this year.

The report places Spanish online gaming in a stage of consolidation: year-on-year growth of 18.6% (€410.3 million in GGR) confirms the strength of the sector, but also the transition towards a more mature market, a trend driven by technology, regulation and operator loyalty. The two leading verticals, online casinos and sports betting, account for more than 94% of revenue, with €216.4 million and €171.4 million respectively.

In addition to financial analysis, the study delves into player behaviour patterns, highlighting a 23.7% increase in deposits and a 28.9% increase in withdrawals, reflecting greater liquidity and spending per active user. However, the number of new accounts registered fell by 11.6% compared to the previous quarter, a sign that the market is beginning to mature and focus more on retention than acquisition.

“The Spanish market has entered a phase where data, regulation and player loyalty define profitability. Gmonitor converts this information into a competitive advantage and lower costs for all players in the sector”, highlights the Gmonitor team.

The document devotes specific sections to casinos, betting, poker and bingo, as well as the regulatory environment and medium- and long-term strategic prospects. The report is available for download and can be complemented with a personalised demonstration of the platform, where users can explore how they can generate their own reports and access more granular information tailored to each user and organisation.

The post GMONITOR PUBLISHES THE ONLINE GAMING REPORT IN SPAIN – Q2 2025 appeared first on European Gaming Industry News.