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Smartico is introducing new additions to its gamification solutions

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Let’s face it! Surveys asking customers to rate their experiences of using a site aren’t enough to encourage them to repeat their visit. They often feel like a waste of time for customers. On the flipside, it is also easy to overdo Customer Relationship Management (CRM) by applying aggressive email marketing and pushing notifications, which more often than not lead to frustration.

Gamification Spices Up Experiences

Smartico provides perfectly balanced solutions that ensure customers leave satisfied and that they are likely to return. The secret lies in gamification.

Gamification allows for a seamless integration of retention tools that do not interrupt – and thus deteriorate – customer experience. Not only that, but it also makes playing more entertaining, as the thrill does not stop with leaving the website. With services such as Tournaments, Missions and a designated Marketplace, players can collect points through playing, participate in tournaments, progress in missions, collect badges and spend their points for prizes.

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Smartico’s Portfolio

Smartico offers an extensive portfolio of Gamification & Loyalty solutions, including personalized marketing, retention tools, automation and many others.

Beyond the above-mentioned Tournaments and Marketplace solutions, Smartico also provides Real Time Marketing, Automation and an Affiliate Management System. Additionally, Smartico’s services are available for mobile applications and brick-and-mortar stores as well.

The New ‘Scratch & Catch’

Smartico is constantly introducing new features to its Gamification services. The company describes its newest addition as follows:

“Another gamification feature from Smartico’s portfolio are the Loyalty Mini Games. Along with the well established and popular Spin the Wheel, a new mini game was recently introduced. Scratch & Catch adds another dimension with a winк аt the classic paper scratch card lovers. With its fully customizable layout and flexibility it offers the personalization and attention to detail the users would appreciate. Offered as a bonus or a compliment upon achievement, Scratch & Catch could diversify the classic marketing campaigns and boost users’ engagement and dedication. Smartico Random Number Generator is certified by BMM testlabs and will ensure fair probability and results based on the operators stock items for each prize.”

To sum up

Gamification is an exceptional tool that elevates Customer Relationship Management to a new level. Smartico’s Gamification & Loyalty solutions provide everything gambling operators may need to ensure the best customer experience, bringing players back repeatedly.

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Incline Gaming Marketing strengthens executive team with internal promotions

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Incline Gaming Marketing, the provider of specialist digital marketing services for the global regulated gaming market, has strengthened its executive team with two internal promotions.

The first sees Joanne (Jo) Dennis become Chief Commercial Officer, having been Director of UK/EMEA for the past 14 months.

Jo became part of the Incline team after the business acquired Random Colour Animal, which she co-founded, bringing with her more than 25 years of experience in brand, marketing and commercial strategy.

As CCO, Jo has been tasked with overseeing business development, account management and partner success worldwide.

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She will lead the full commercial lifecycle for Incline’s suite of services, developing ambitious sales and growth strategies and overseeing their execution.

Her remit also centres on expanding Incline’s client portfolio across the globe and driving expert account direction to strengthen partnerships and deliver measurable value.

The second promotion sees Oren Langburt, former VP of CRM Marketing, promoted to Chief Marketing Officer, expending his remit to lead the CRM and User Acquisition divisions globally.

As part of the founding Incline team, Langburt has played a pivotal role in the company’s growth trajectory. He has been instrumental in scaling the agency’s CRM managed services business, shaping a best-in-class offering grounded in Incline’s deep industry expertise.

Langburt brings more than 15 years of marketing experience, including leadership roles at some of the biggest companies in the industry, including the likes of FanDuel.

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As CMO, he will focus on unifying performance strategy across acquisition and retention ensuring clients see the full impact of Incline’s integrated services model.

Jo DennisChief Commercial Officer at Incline Gaming Marketing, said: “It’s an exciting time to be taking on the CCO role and growth journey for the business.

“We have achieved huge success across The Americas, Europe, Africa and beyond with our user acquisition, CRM and creative design services, and are now taking this momentum to the next level. 

“We are the only digital marketing and creative agency that is focused on, and specialises in, the regulated global gambling industry. Our deep level of multi-market expertise, and operator-side experience within the Incline team, gives us the edge. 

“In the role of CCO, my focus is on providing even more value to our new and existing partners, driving performance-led success across our full suite of digital marketing and creative activities.” 

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Oren Langburt, Chief Marketing Officer at Incline Gaming Marketing, added: “I’m incredibly excited to step into this role and continue building on the momentum we’ve created at Incline. We have an exceptional team and I’m energized by the opportunity to help shape the future of how we drive further growth for our partners. My focus will be on empowering our teams, deepening client partnerships, and continuing to push the boundaries of what performance marketing in igaming can be.”

The appointments come ahead of the Canadian Gaming Summit, which takes place from 17 – 19 June, where Incline Gaming Marketing will be in attendance; as well as IGB Live in London from 2 – 3 July.

The post Incline Gaming Marketing strengthens executive team with internal promotions appeared first on European Gaming Industry News.

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Ezugi ups the tempo with EZ Speed Bingo 90, a fast-paced bingo experience

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Ezugi has unveiled EZ Speed Bingo 90, an innovative speed version of the classic bingo game with shortened wait time between rounds.

EZ Speed Bingo 90 stays true to the traditional 90-ball bingo format and rules, while each round plays out in just one minute (compared to a typical four to five minutes for standard EZ Bingo). Players place their bets on randomly generated virtual 3×5 bingo tickets. As numbers are generated, they automatically get marked on the tickets, creating a smooth, seamless and intuitive experience for players.

With multilingual number announcements and locally adapted versions, including regionally themed backgrounds, EZ Speed Bingo 90 allows operators to offer a culturally relevant and immersive experience for their players globally. EZ Speed Bingo 90 is available for direct integration via Ezugi or Evolution’s One Stop Shop (OSS) integration engine.

Pang Wee Goh, Chief Commercial Officer at Ezugi, said: “EZ Speed Bingo 90 is a great example of how we continue to refresh and re-energise classic game formats with player-focused innovation and technology. The game stays true to the essence of 90-ball bingo while offering faster and more exciting gameplay that meets today’s demand for rapid, engaging entertainment.”

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Goh continued: “During the soft launch, we received fantastic feedback from operators, especially on the localised versions that reflect player preferences across different regions. EZ Speed Bingo 90 reflects our core mission: to deliver smart, exciting and accessible gaming experiences that stand out. Whilst EZ Speed Bingo 90 is fast-paced and offers short, dynamic sessions, it’s easy to pick up. We are confident this modern twist on a classic game will be a big hit with traditional bingo fans and new generations of players.”

The post Ezugi ups the tempo with EZ Speed Bingo 90, a fast-paced bingo experience appeared first on European Gaming Industry News.

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Trends in affiliate marketing: what the winners of the Golden Boomerang Awards 2025 are saying

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Boomerang Partners celebrated the second season of the Golden Boomerang Awards 2025 with a spectacular awards ceremony in Milan. As a regional partner of the legendary football club AC Milan, bringing together top affiliate teams, industry leaders, media, and influencers at San Siro.. Awards were presented in 11 categories. Guests had the unique experience of immersing themselves in the atmosphere of one of the world’s greatest stadiums. They were treated to a rich entertainment program, a charity auction with AC Milan legend Andrea Pirlo, and a networking event.

Importance of Golden Boomerang Awards for the industry

Boomerang Partners attributes the decision to create the Golden Boomerang Awards to several factors. The key one is the lack of such a platform in the industry. It acts as a showcase for the achievements of affiliate teams worldwide. But that’s just one reason. For example, the brand aims to create a solid, loyal community, and this task is being accomplished. Suffice it to recall the growth of participants to 400+ teams compared to 2024. GBA can also be cited as one of the reasons for the fantastic partner growth for Boomerang last year: +120%!

Key trends in the affiliate marketing industry

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Boomerang Partners is now actively targeting the sports direction in its business. This was motivated mainly by the brand’s decision to create two leaderboards within the Golden Boomerang Awards. One of them was dedicated only to the sports direction. It is rapidly gaining popularity in the industry, and Boomerang has been paying increased attention to this segment for a long time, seeing it as the future.

The winners of the ceremony confirm this trend, highlighting the growing popularity of sports-related affiliate marketing in 2025. This shift is driven by several key factors, including strong user engagement fueled by the global popularity of sports events, the accessibility and clarity of sports-focused affiliate marketing, and the increasing ability to make more confident predictions based on team performance and recent results.

The representatives of Datawave, named Best Rising Star 2025, are sure that sports-focused affiliate marketing is making a comeback in the industry: “Sport-related affiliate marketing is going to be the next big thing again. We also know that AI is going to drive the industry forward — no doubt about it. But we’re still sticking with good old manual PPC, just like in the early days, because that’s how we deliver real value.”

The representatives of TraffBand — winner in the Best SEO Traffic category — emphasized the rise of sports-focused affiliate marketing as well. “We believe that it is something to focus on, and we are going to do this together with Boomerang Partners,” said the company’s team, who also shared their impressions of the Golden Boomerang Awards: “It’s huge — we weren’t ready for something like this. It feels amazing!”

The winners of the Grand Prix 2025, Kajino Media representatives, shared their thoughts on current trends in affiliate marketing: “First of all, we believe in monobrand websites. Second is Facebook traffic, which keeps improving year after year. And third is PPC, as the quality of traffic from it is also getting better.”

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The participants showed their expertise during the tournament and used all available tools to climb the leaderboards. Each team tracked the industry’s evolution and key trends, including AI-powered optimization, personalized engagement, and the growing use of cryptocurrency in affiliate marketing transactions. With Boomerang’s in-house analytics team and brand support, its partners can set their most ambitious goals.

For affiliate teams worldwide, participation in tournaments like the Golden Boomerang Awards 2025 is beneficial in several ways. So, they can demonstrate the quality of their work in a highly competitive environment. It’s also a valuable networking opportunity for business growth. Finally, GBA is an opportunity to prove themselves globally, declare themselves as a top player in the industry, and get the attention and recognition they deserve. Just look at what the award winners of the last tournament had to say:

“This award means to us the recognition of the work we put in every day. We’re trying to be innovative, to think outside of the box, and we have a beautiful partnership with Boomerang,” said the team of QQ Media Agency LTD, who won the Best Ambassador 2025 Award. “The secret of success is just to love what you do — to have a real passion for creating high-quality affiliate campaigns and delivering value to partners, and we definitely do.”

The representatives of AskGamblers, who won in the Best Marketing Solutions category, emphasized that the key to success is teamwork: “Every one of us has been doing our best, and we are very happy to receive this award. The Golden Boomerang Awards is one of the most impressive events we’ve attended, and we’re sure it will grow even more within the industry.”

Judging by what the winners shared, their formulas for success aren’t rocket science — it’s all about loving what you do, putting in the effort, and aiming for quality. And their thoughts on current trends like focus on sports affiliate marketing, monobrand websites, Facebook, and PPC traffic might be worth noting for anyone hoping to see their name among next year’s Golden Boomerang Awards winners.

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The Pinnacle of Affiliate Marketing

The Golden Boomerang Awards are no longer just a tournament. It is a global industry event that attracts the attention of affiliate teams from different regions and allows them to be recognized on a world level. Today, the Golden Boomerang Awards can rightfully be called one of the industry’s most significant events. Boomerang Partners has already started working on the third season. More details will follow soon.

The post Trends in affiliate marketing: what the winners of the Golden Boomerang Awards 2025 are saying appeared first on European Gaming Industry News.

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