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Compliance Updates

Danish Authorities Form Agreement to Tackle Illegal Gambling Marketing

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In a new agreement between the Consumer Ombudsman, the Gambling Authority and the Gambling Board, the authorities and the board will coordinate their efforts when they have to take action against gambling companies’ illegal marketing of games in Denmark.

Gambling companies’ marketing can cross jurisdictions. Therefore, the Consumer Ombudsman, the Gambling Authority and the Spilreklamenævnet have just entered into a cooperation agreement with a view to avoiding duplication of effort and strengthening the overall coordinated effort when it comes to the regulation of gambling companies’ marketing in Denmark.

The Gambling Advertising Board will forward cases to the Consumer Ombudsman or the Gambling Authority if gaming companies do not comply with the board’s criticism, or if the board finds violations of the authorities’ rules by a company.

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Conversely, the Consumer Ombudsman and the Gambling Authority will inform complainants of the possibility to complain to the Gambling Advertising Board if a company breaks the industry’s code of conduct, but not the rules handled by either the Consumer Ombudsman or the Gambling Authority.

The Consumer Ombudsman and the Gambling Authority oversee various areas in relation to the marketing of games. The Consumer Ombudsman is responsible for the supervision of gambling companies’ compliance with the Marketing Act, as well as other consumer protection rules, while the Gambling Authority supervises compliance with the rules on the marketing of games in section 36, subsection of the Gambling Act. 1, as well as the rules on sales promotion measures in relevant gaming announcements.

The Gaming Advertising Board, which is a board set up by players in the gaming industry, handles complaints about gaming companies’ marketing that is in breach of the industry’s code of conduct. The purpose of the code is to strengthen the social responsibility of the industry’s marketing towards vulnerable groups and children, as well as to limit gambling addiction.

It has been agreed that the Consumer Ombudsman, the Gambling Authority and the Gambling Advertising Board will regularly inform each other of relevant cases, as well as hold annual meetings.

Consumer Ombudsman Torben Jensen said: “Our new cooperation agreement with the Gambling Authority and the Gambling Advertising Board strengthens our supervision of gambling companies’ marketing. The agreement involves better internal communication, ensures coordination and prevents duplication of work, which benefits consumers.”

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The post Danish Authorities Form Agreement to Tackle Illegal Gambling Marketing appeared first on European Gaming Industry News.

Compliance Updates

BetComply brings ComplyCheck to the UK and beyond with major update

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BetComply, iGaming’s most trusted technical and regulatory compliance firm, has expanded the coverage of its ComplyCheck tool to the UK, with even more new markets to follow.

ComplyCheck launched earlier this year as a new self-assessment / audit hybrid designed to help licence holders in the Netherlands navigate increasingly complex requirements.

The tool has proven so successful that partners have called for it to cover other regulated markets. BetComply has responded by adding the UK, with Ontario and Estonia to follow shortly. There are plans to roll out many more jurisdictions for ComplyCheck, starting with MGA and Curacao licences in early 2025.

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Mike de Graaff, Chief Compliance Officer at BetComply, said: “When we launched ComplyCheck, it was a completely new approach designed to simplify licensing audits for operators. It’s been so popular in the Netherlands, we’ve prioritised bringing the service to new markers, starting with the UK. We’ve designed ComplyCheck to provide greater clarity to operators, making the audit process more efficient without compromising on the all important details. We couldn’t be more excited to see our partners using the tool in these new markets.”

ComplyCheck, which is powered by SG Certified, guides operators through the licensing process in two stages. Firstly, the tool presents operators with a simple set of questions they can complete and substantiate with evidence in their own time.

These responses are then analysed by BetComply’s team of regulatory experts, who reply with a full report highlighting any gaps where the operator may not be compliant.

The post BetComply brings ComplyCheck to the UK and beyond with major update appeared first on European Gaming Industry News.

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Compliance Updates

Enteractive Appoints Lukasz Zebrowski as Head of Compliance

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Enteractive, a global leader in player reactivation and retention solutions, has appointed Lukasz Zebrowski as its new Head of Compliance. Lukasz brings vast experience in regulatory compliance and will play a crucial role in ensuring Enteractive’s services continue to offer excellence on every level when talking directly with the players.

Andrew Foster, Chief Business Development Officer at Enteractive, stated: “Lukasz’s expertise in navigating complex regulatory landscapes will strengthen our compliance efforts, helping us deliver even greater value to our clients  across diverse jurisdictions. His leadership will ensure we maintain the highest standards in responsible gambling and fraud detection, reinforcing our commitment to safeguarding operators and their players.”

Enteractive views this role as essential to delivering top-tier service to operators globally. As regulations evolve, having strong compliance leadership allows Enteractive to provide safe, responsible, and effective reactivation services tailored to the unique regulatory requirements in each market. This ensures that operators can focus on their core business while trusting Enteractive to handle outreach to operators’ lost audience segments with compliance excellence front of mind.

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Lukasz Zebrowski added, “At Enteractive, my focus will be on aligning our services with the highest industry standards, ensuring regulatory alignment in all the markets we operate in. We are dedicated to maintaining a compliance-first approach, particularly in player protection and fraud prevention, with comprehensive training programs to uphold these values at every level.”

This appointment further solidifies Enteractive’s position as a trusted partner in the iGaming industry, offering operators peace of mind when it comes to ensuring all customer communications are compliant with regulatory challenges in each market. The company remains committed to excellence, ensuring the highest levels of service and compliance across all operations.

The post Enteractive Appoints Lukasz Zebrowski as Head of Compliance appeared first on European Gaming Industry News.

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Compliance Updates

Internet Vikings Ready to Support Missouri Sports Betting Market

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Internet Vikings, a licensed in-state hosting provider for iGaming and online sports betting, announces today that, with the voters of Missouri approving Amendment 2, they are prepared to offer their range of hosting solutions to operators and suppliers entering this newly regulating market.

Leveraging an established presence in 24 U.S. States, Internet Vikings is set to offer Missouri tailored, competitively priced hosting solutions.

“With the state officially opening its doors to sports betting, we are ready to provide the secure infrastructure needed to enter this market confidently,” said Rickard Vikström, Founder and CEO of Internet Vikings. “Our team is prepared to act swiftly to support companies seeking a fast, compliant launch.”

To meet the requirements of businesses moving into Missouri’s sports betting space, Internet Vikings’ range of solutions streamlines the setup process. The company’s infrastructure supports performance, flexibility with their new Pay-As-You-Go Cloud bursting, and compliance, ensuring a reliable foundation for those looking to establish a strong foothold in the state.

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“The entire Internet Vikings team is committed to giving operators and suppliers the best possible start, backed by our infrastructure and around-the-clock NOC support,” Vikström added.

With over 16 years of experience, Internet Vikings brings their expertise to Missouri and invites both new and established sports betting businesses to connect and explore tailored solutions designed for this new market.

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