Compliance Updates
Svenska Spel Relaunches Proxy Play Service

The Swedish gaming company Svenska Spel has reintroduced the proxy play service for its customers. The service will allow customers to nominate an individual to place bets or buy lottery tickets on their behalf.
“It is for people such as the elderly who cannot get to play directly through an agent. We removed this ability some years ago and received many letters expressing sadness that it was no longer available. But with gaming terminals now offering far more secure verification of ID, we can reintroduce it,” Carolina Swaffer, Head of Retail and Customer Service at Svenska Spel, said.
To gamble via a proxy, the customer must fill out a form that names an individual to place a bet or buy a ticket on their behalf. This form can be obtained from the country’s gambling regulator Spelinspektionen.
“We have been working on this feature for some time, but now in connection with the Coronavirus (Covid-19) crisis, we made rapid progress to get it in place. With so many people in quarantine, we have to [find a way to] help. It is clear that our older customers should be able to continue playing their favourite games as they are used to, without having put themselves at risk,” Swaffer said.
Compliance Updates
Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps

The Dutch Gaming Authority (KSA) has intensified its supervision of illegal gambling apps. Since the start of 2025, 20 apps have been removed from the app stores. The regulator calls on consumers to always report suspicious apps.
In the fight against illegal gambling, the KSA also focuses on tackling illegal gambling offers in app stores. This problem is becoming increasingly urgent, especially with the increasing number of apps that refer users to illegal websites. These websites are also often accessible to minors, which makes the situation even more worrying. Many of these apps are advertised via social media.
Illegal providers often use underhand techniques to convince consumers, for example by displaying logos of licensed providers. An app was recently reported in the App Store that misused the Holland Casino logo. Also, an “ordinary” game is often advertised (in many cases a variation on “plinko”), but after downloading it links to illegal gambling websites.
In the past three months, the KSA has had 20 of these apps removed, so that they are no longer available to users. It is of great importance to the KSA that consumers continue to report these apps, so that this process can continue throughout the year. When reporting gambling advertising, it is essential that the name of the app in question that is being advertised is mentioned in the report.
In addition to reports from consumers, the KSA is also increasingly receiving reports from industry associations and licensed casinos. For example, via Meld Vals Spel, a platform set up by the industry for reporting illegal gambling sites. Reports received via that platform are also investigated by the KSA. The KSA has working agreements with app stores to report illegal apps to them and then have them removed.
The post Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps appeared first on European Gaming Industry News.
Asia
Thai Deputy PM Defends Entertainment Complex Bill as Shield Against US Trade Move

Thai Deputy Prime Minister Phumtham Wechayachai has defended the Entertainment Complex Bill, set for parliamentary debate on April 9, as a vital economic measure amid rising US tariffs on Thai goods.
While opposition continues inside and outside parliament, Mr Phumtham insisted the bill’s fate should be decided through democratic processes — not protests.
The bill, which includes casino operations within an integrated entertainment complex, aims to generate significant revenue and counter the 36% US tariff hike on Thai goods — far higher than Singapore’s 10%, he said.
Mr Phumtham argued the measure would boost Thailand’s financial resilience and dismissed concerns that it promotes gambling addiction. He said strict entry rules, including age and income restrictions, would help mitigate risk.
“This isn’t about encouraging gambling — it’s about economic survival,” he said.
He urged critics to join the parliamentary debate and cited results from the government’s online public hearing held between Feb 28 and March 14, in which more than 70,000 people participated, with around 80% supporting the bill.
While acknowledging the right to protest, he warned such demonstrations should not be seen as representing the entire nation.
He said public opinion often differs from that of opposition parties and civil groups, stressing the need to respect the democratic process and let parliament decide.
The post Thai Deputy PM Defends Entertainment Complex Bill as Shield Against US Trade Move appeared first on European Gaming Industry News.
AGCO
Playnetic granted Ontario supplier license

Global B2B iGaming content provider secures first Canadian market entry following the successful submission and approval of its gaming-related supplier application
Playnetic, the in-demand global B2B iGaming content provider known for its quality games, reliable delivery and outstanding customer service, has announced the approval of its gaming-related supplier application by the Alcohol and Gaming Commission of Ontario (AGCO).
With the AGCO licensing process being recognised in the industry for its rigorous standards and thorough due diligence, the new certification confirms Playnetic was able to meet the high levels of integrity and regulatory compliance needed to legally distribute its content within the province.
As a result of the approval, Playnetic has now secured its first Canadian market entry and will be able to provide its library of innovative games to licensed operators in the Ontario region – with this starting point paving the way for further expansion into other regulated provinces in future.
Given signs of change emerging within the Canadian market and Alberta making progress toward a regulated online model – likely drawing from Ontario’s framework – this license positions Playnetic strongly to expand its footprint in the country and further solidifies the company’s ambitious growth plans.
In the meantime, Playnetic has already begun making groundwork with key operators in the Ontario region and is looking forward to going live with some exciting brands over the coming months. The company will also be attending SBC’s Canadian Gaming Summit from June 17-19, where both existing and new potential partners alike are welcome to stop by and meet the team.
Dan Phillips, Chief Executive Officer at Playnetic, said: “Acquiring AGCO approval for our gaming-related supplier application is undoubtedly a big step for Playnetic. The new license not only secures our first Canadian market entry, but also reaffirms Playnetic’s position as a trusted provider in iGaming and underlines our commitment to compliance and operational excellence.”
Julian Borg-Barthet, Chief Commercial Officer at Playnetic, said: “We’re very excited to now be in a position to offer our library of innovative gaming content in Ontario, and the groundwork to do that with some of the region’s biggest licensed operators is already underway. Over time, we’re confident this license will also help us expand further into current markets and emerging regulated provinces, such as Alberta.”
The post Playnetic granted Ontario supplier license appeared first on Gaming and Gambling Industry in the Americas.
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