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Play’n GO Get Off to An “Electric” Start in 2021

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While 2021 may still be in its infancy, Play’n GO is wasting no time, stamping their mark on this new year, and continuing their domination of the slot markets.

This week see the release of their first slot of the year, Coils of Cash. The game is a cascading payways slot, that imagines what the world would be like if the inventions of the 1893 World Fair had directly shaped the world in which we live.

This was the year that Tesla, Edison and Westinghouse were among the greatest minds of the age, hence a focus on electricity within the game. This includes the unique “Power Coil” reel which can charge up player wins, up to x625.

The game’s design is based on a retro-futuristic look, not a common theme among slot games, bringing another unique angle into the market; while its max win of 30,000x, one of the largest from Play’n GO, sure to be a draw for new players initially. The serious potential and use of multipliers in the game will ensure it carves out its own audience niche.

This dynamic payways title is a fast start out of the blocks for the supplier, who are still enjoying the fruits of a successful 2020. It seems they have moved into this new year without missing a step, as they continue to add to their portfolio at a frightening pace.

CEO Johan Törnqvist gave us a few words about what 2021 looks like for the company:

“We have continued to go from strength to strength, giving us more opportunities to create top tier titles for our partners and extend our brand of entertainment to as many players around the world as possible.

This year we will continue to produce innovative games for the industry while exploring new territories and new ways to create better gaming experiences. It’s going to be another exciting year!”

Coils of Cash is released in multiple markets for play, today!

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AI in iGaming

Conduet Launches gameLM in Europe: Scaling AI-Powered CX for iGaming and OSB Operators

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Conduet, a leading AI-driven customer experience (CX) and operations partner, has officially announced the European expansion of its gameLM platform. Specifically built for the high-pressure environments of online sports betting (OSB) and iGaming, gameLM is designed to help operators deliver scalable, compliant, and highly efficient player interactions.

The move comes after six successful years in the United States, where Conduet has established itself as a trusted partner for major brands including Hard Rock Digital, BetSaracen, Soaring Eagle, and Jackpocket Casino.

Solving the Scaling Challenge

Traditional customer support models often struggle to keep pace with the rapid growth and seasonal surges inherent in sports betting. gameLM addresses this by automatically resolving over 80% of player enquiries in real-time.

By handling routine tasks like account verification, promotion queries, and password resets, the platform:

  • Reduces Handle Times: Instant responses lead to higher player satisfaction.

  • Lowers Operational Costs: Drastically reduces the need for large, manual support teams during peak events.

  • Frees Human Agents: Allows staff to focus on complex, high-value interactions that require empathy and advanced problem-solving.

Dual-Module Strategic Deployment

Unlike generic AI tools, gameLM is built on Conduet’s deep operational experience in the gaming sector. It is delivered via a low-friction PAM (Player Account Management) integration and features two core modules:

  1. gameLM AI Agent: A standalone solution that handles player enquiries end-to-end with accurate, compliant, and multi-language support.

  2. gameLM CoPilot: An agent-assist tool that provides human teams with real-time guidance, suggested responses, and policy insights to ensure consistency across every chat.

This “controlled” approach allows operators to choose their level of automation—starting with human-assisted support and moving toward full AI autonomy as confidence grows.

A Proven Industry Partner

The effectiveness of the platform is already being felt by Conduet’s long-term partners. Neal Atkinson, Senior Director of Sportsbook at BetSaracen, noted:

“We recently chose to implement gameLM for its industry expertise and ability to handle complex customer interactions. We see meaningful value in how it supports our business and our players.”

Justin Heath, Co-Founder and CEO at Conduet, emphasized the importance of a bespoke approach: “One-size-fits-all solutions can introduce real risk in iGaming. With gameLM, we work in close partnership with our clients to tailor the AI to their specific workflows and risk appetite, reinforcing trust and long-term player value.”

Experience gameLM at ICE Barcelona 2026

Conduet will be showcasing the gameLM platform in action at ICE Barcelona 2026. Industry professionals are invited to see how AI can transform their CX operations and drive operational maturity in a competitive global market.

Book a meeting with the Conduet team at ICE 2026 to discover the future of player engagement.

The post Conduet Launches gameLM in Europe: Scaling AI-Powered CX for iGaming and OSB Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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HIPTHER Prague Summit 2026 Announces No-Limit Free Tickets Initiative for Industry Operators, Affiliates, Startups and Students

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HIPTHER, the host of Europe’s premier boutique gaming and tech summits, today revealed a No-Limit Free Tickets program for the HIPTHER Prague Summit 2026, scheduled for 24–25 March 2026 at Vienna House by Wyndham Andel’s Prague.
With the summit celebrating its 10th anniversary, HIPTHER is expanding access more than ever – providing free entry to iGaming operators, affiliates, startups, and students eager to enhance their insight into how technology, regulation, and innovation are influencing the future of heavily regulated digital sectors.
Under the theme “Decoding the Future: 10 Years of Impact,” the 2026 edition unites senior leaders, regulators, founders, and C-suite executives from various sectors including gaming, technology, fintech, artificial intelligence, blockchain, payments, compliance, and digital governance.
The initiative demonstrates HIPTHER’s enduring dedication to knowledge exchange, industry accessibility, and constructive conversation.

Over the past decade, this industry has grown because knowledge was shared, doors were opened, and people took the time to give back,” said Zoltan Tundik, Co-Founder and Head of Business at HIPTHER. “With the HIPTHER Prague Summit 2026, we’re deliberately removing barriers to access. Whether you’re an operator, an affiliate, a startup founder, or a student taking your first steps, the future of this industry is stronger when everyone has a seat at the table.

A Summit Built on Substance

The HIPTHER Prague Summit 2026 features:

  • Three parallel content stages covering compliance & operations, AML & digital finance, and technology & innovation
  • A dedicated HIPTHER Academy track offering hands-on workshops, practical toolkits, and certification programs
  • In-depth discussions on regulatory evolution, AML & KYC, payments, AI, blockchain, esports, marketing & SEO, data, product strategy, and leadership
  • A curated environment designed for informed dialogue and long-term professional connections, rather than mass-expo dynamics

Who Can Apply for a Free Ticket

The No-Limit Free Tickets initiative is open to:

  • iGaming Operators
  • Affiliates
  • Startups
  • Students studying and/or interested in gaming, technology, fintech, regulation, compliance, AI, blockchain, and digital innovation

Free tickets will be available until 23 March 2026 or until the venue reaches full capacity.

How to Claim a Free Pass

Eligible participants can request their free delegate pass by emailing:

📧 [email protected]

Requests will be reviewed by the HIPTHER team, and approved applicants will receive full summit access.

 

About HIPTHER

HIPTHER is a boutique event organizer and media brand focused on gaming, technology, fintech, and regulatory ecosystems across Europe. Known for its Prague, Baltics, and Warsaw summits, HIPTHER delivers high-value conferences designed around expert insight, cross-industry dialogue, and meaningful networking.

🔗 More information: hipther.com/events

The post HIPTHER Prague Summit 2026 Announces No-Limit Free Tickets Initiative for Industry Operators, Affiliates, Startups and Students appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Dynabit Gaming

Dynabit Gaming and SOFTSWISS Game Aggregator Join Forces to Bring Fresh Slots to Operators

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Dynabit Gaming is thrilled to reveal a new collaboration with SOFTSWISS Game Aggregator, a top supplier of aggregation services for the iGaming sector.
This partnership expands our collection of quick, lightweight, and player-endorsed slot games — which include a straightforward, user-friendly interface and compatibility with all key fiat, social, and crypto currencies — to a broader range of operator partners, providing captivating content that fuels growth.

Nikita Keino, Head of Partnerships at SOFTSWISS Game Aggregator: “Our partnership with Dynabit Gaming perfectly showcases how the Game Aggregator’s technical performance and integration efficiency continue to be key factors for our partners. Dynabit’s lightweight, player-tested slots with flexible RTP and multi-currency support integrate seamlessly, allowing operators to deliver fast, engaging experiences without complexity.”

Vika Prudnyk, Chief Commercial Officer at Dynabit Gaming: “SOFTSWISS has built a strong reputation for reliability, scalability, and global reach, making it an ideal partner for Dynabit Gaming. Their aggregator enables our high-performing slots to reach both real money and social operators in key markets faster.”

This collaboration enables operator partners to provide quick, thrilling slot games with smooth integration, complete compliance, and a consistently dependable player experience.

The post Dynabit Gaming and SOFTSWISS Game Aggregator Join Forces to Bring Fresh Slots to Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

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