Conferences in Europe
New Gamification Academy at SBC Summit to Present Fresh Approaches to Player Engagement
With gamification emerging as a driving force in the casino industry, SBC Summit introduces the Gamification Academy, an initiative built to confront pain points in engagement, retention, loyalty, and differentiation by exploring what truly keeps players coming back.
Launched in partnership with leading iGaming turnkey solutions provider Soft2Bet, the Gamification Academy will take place on Tuesday, 16th September, at the Sala Tejo, MEO Arena.
The programme forms part of SBC’s newly introduced Tech Academies, a series of immersive learning streams designed to arm summit attendees with practical know-how in AI, marketing, Web 3.0 & blockchain, and gamification.
Delegates can anticipate discussions examining the role of personalisation in driving loyalty, strategies for balancing gamified features with brand authenticity, and honest reflections on both the successes and challenges of gamification in the industry.
“Gamification has transformed how people interact with digital products across industries, and iGaming is no exception,” SBC Founder and CEO Rasmus Sojmark said.
“Players now expect fun, engaging, and rewarding experiences, and that’s exactly what gamification delivers. The Gamification Academy will show the industry how to apply these proven principles to build deeper connections, keep players returning, and create more meaningful player journeys,” he added.
Kicking off the Academy, Soft2Bet’s Chief Product Officer Yoel Zuckerberg will lead the ‘Introduction to Gamification & Player Engagement’ workshop. Setting the stage for the day, the session offers a comprehensive overview of gamification’s power and how it has shaped the industry in recent years.
Chief Business Development Officer Toni Jermaniš (SofaScore), CEO & Co-Founder Josh Jones (Rise & Hustle), and Senior Solutions Engineer Alec Gehlot (Optimove) will focus on the player retention angle through their ‘Why Personalisation is the Key to Retention‘ panel moderated by Soft2Bet’s Chief Business Development Officer Martin Collins. The session will explore how tailored offers, customisable interfaces, and personalised recommendations are giving players more control over their experience and, in turn, strengthening loyalty and long-term value.
Following a networking break, two case studies will spotlight real-world lessons from gamification, dissecting what works, what doesn’t, and how to measure success.
First up is the case study titled “Baking in Gamification During Design”, led by Alexis Wicen (CEO, Scatters Group). In this session, delegates can learn how to weave gamification into their products without losing brand authenticity. Drawing on real-world examples, the session will examine where brands have succeeded in integrating gamification into their games and platforms, and where they have fallen short, showing delegates how to approach gamification more effectively in their own projects.
The second case study, ‘The Metrics of Gamification’, will examine where the impact of gamification is most evident and how brands can measure it effectively. Featuring Uri Admon (CEO, Captain Up), the session will cover key factors such as retention, loyalty, engagement, revenue, and player enjoyment, helping delegates understand how to balance player needs with company goals.
The Academy will close with ‘The Five Steps of Gamification,’ a panel hosted by Soft2Bet’s Head of Sales, Alon Eshed, joined by Helen Walton (Founder & CCO, G Games), David Olim (CEO, FootAR), and Tom Jang Lemke (CEO and Founder, SavageTech). By breaking down the fundamental building blocks of gamification, including rewards, progression, competition, and storytelling, the session will highlight how these principles form the foundation of more engaging and personalised player experiences.
The Gamification Academy will feature at the upcoming SBC Summit 2025, SBC’s global flagship event, taking place at Feira Internacional de Lisboa and MEO Arena from 16–18 September. The summit will also host a six-track conference, a 135,000 square meter exhibition, the Affiliate Leaders Summit and Payment Expert Summit, plus a full schedule of evening networking events.
Participation in the Tech Academies is exclusively for VIP Event Pass and Expo+ holders only.
You can RSVP to attend our tech academies here.
VIP Event Pass: Access to the show floor, all networking areas and conference sessions, complimentary food and drink from the summit’s food festival and access to exclusive evening networking sessions and parties.
Group VIP Event Pass: Get your passes for just €400 each when you purchase for three or more people (a saving of €200 per ticket!) – perfect for bringing your team along.
Expo+ Pass: Access to the show floor, conference sessions and daytime networking only.
Expo Only Pass: Our free option, which gives you access to the show floor only. This is perfect for individuals from outside the gaming industry who want to explore potential partnerships. Please note that this will not grant you access to our academies.
Operator and Affiliate Passes: Operators and affiliates are eligible for a free VIP event pass. Simply apply.
The post New Gamification Academy at SBC Summit to Present Fresh Approaches to Player Engagement appeared first on European Gaming Industry News.
Conferences in Europe
Europe is your home, says Roberta Metsola as she opens SiGMA Central Europe in Rome
Reading Time: 3 minutes
President of the European Parliament, the Hon. Roberta Metsola was in Rome to officially open SiGMA’s inaugural Central Europe event. Ahead of her keynote, Metsola met with representatives from Malta, including the Maltese ambassador to Rome, H.E Daniel Azzopardi, CEO of GamingMalta, Ivan Filetti, and Keith Zammit, CEO of Elevate AI.
Taking to the stage, her message was one of welcome. “Europe is your home” she reminded the audience – a ‘place of the future’ determined to make it easier, safer, and faster to operate, to startup, and to scale up.
To the packed floor before her she was warm in her delivery. “It is great to open SiGMA, right here in Rome, the heart of Europe,” she said. An industry backed by thousands of exhibitors and delegates that she went on to describe as the ‘building blocks of next generation Europe’ and ‘one of the biggest gatherings of its kind in the world.’
“I’m more than a little proud that it [SiGMA] started in my island home of Malta.”
Smiling, she recalled her university days with SiGMA’s Founder Eman Pulis – “It’s fantastic to see how your idea has grown from a pitch to a global platform.” We are so proud of you, and our country has much to be proud of. But, ultimately, above all – of its people, many of whom are here today.”
Zoning in on Europe’s tech and gaming industry, she highlighted the bigger picture. Beyond numbers or growth charts, what we see is ‘proof that our European way works, that we can be pro business, that we can be forward looking, open to innovation and new tech whilst still doing things responsibly and protecting the most vunerable.’
“Balance between growth and responsibility is what makes Europe unique, gives investors predictibility, builds trust with users and allows creativity to flourish without leaving anyone behind.”
If, however we want Europe to remain compeitive, she cautioned, we have to be honest about what is still holding us back. “Regulation in Europe is essential, but remains too fragmented.”
Disrupting that balance: different licencing systems, operating regimes, and advertising rules make it harder for companies to plan, scale and operate across borders. That has to change, she emphasised.
Ideas like the 28th regime – a single optional European framework for businesses are worth exploring, she suggested. An idea that would make it easier for operators to expand while still respecting national choices – ‘the leap we need to collectively look to as a continent but also as a global international giant.’
The message from entrepreneurs in tech, gaming and finance is always the same, she says: Europe has to move faster, to make it easier for us to invest. It must grow and take risks. They want a Europe that supports, not one that gets in their way.
“Europe cannot run on nostalgia, we can’t cling to old ways and expect new results”, she warns.
To lead and innovate businesses need to have the tools and freedom to compete globally, to understand new dynamics at play and showcase how Europe can lead, she went on to say.
“I want the European way to mean something clear: innovation and not over-regulation, implementation and not unnecessary bureaucracy and delivery, not red tape. Targeted regulation that gives predictability.”
Ultimately, she concludes – compliance should not take up the majority of businesses’ time. Regulation is important, but it should be smart – focused on rule-breakers and not those who play by them. On this, she says, there is broad agreement.
“This is a moment Europe cannot afford to miss, we can either shape this new era of tech or watch others do it for us. We were not designed to follow.”
‘The opportunities in the wider digital economy are enormous’, she enthuses. They can make platforms safer, more transparent and fairer. Europe should be at the forefront of this transformation. Holding us back, she explains, is a lack of support and funding. Indeed, as she mentions, Europe currently has more AI and tech professionals per capita than the US and almost 3 times as many as China.
This is why the EU plans to mobilise 200 BIL Euro for AI and digital industries, she says. She also alludes to the Savings and Investment Union – there to reflow investment to startups and small businesses looking to invest across borders or work for European companies.
“To all of you building the future of tech and digital creativity – keep going, you are showing that Europe’s strength lies not in looking back but in shaping what comes next. And I assure you – we have your back.”
The post Europe is your home, says Roberta Metsola as she opens SiGMA Central Europe in Rome appeared first on European Gaming Industry News.
Best Payment Provider
ZettaOnline Wins “Best Payment Provider” at EiGE Awards 2025 During the European Gaming Congress in Warsaw
Reading Time: 2 minutes
ZettaOnline has been named Best Payment Provider at the EiGE Awards 2025, held during the European Gaming Congress (EGC) in Warsaw, Poland on 30-31 October.
Organized by Hipther, the awards honor excellence and innovation across the gaming and fintech ecosystem. The “Best Payment Provider” title recognizes the company that delivers secure, fast, and friction-free transaction solutions, setting new benchmarks for reliability and customer experience in iGaming.
This distinction marks ZettaOnline’s second major recognition in 2025 in the same category, reinforcing its position as a trusted fintech partner for regulated gaming operators.
“Receiving this award at such a renowned industry event is an incredible honor and a reflection of our team’s focus on strategic advancement, compliance, and client success,” said Milena Tsankarska, Chief Commercial and Marketing Officer at ZettaOnline, who accepted the award on behalf of the company.
In addition to the company’s success, Milena Tsankarska had received individual nominations in two categories: iGaming Leader of the Year, celebrating vision and leadership in the industry, and iGaming Influencer of the Year, honoring individuals whose insights and impact help shape the gaming community.
At the European Gaming Congress, Tsankarska also joined the panel “Beyond the Booth: Strategic Event Preparation in B2B PR, Marketing & BizDev,” where she discussed the evolving role of communication in a data-driven era. Her key message highlighted the importance of aligning research, audience understanding, and business goals to create marketing that resonates and drives measurable outcomes.
“We value this event because it allows us to create a network of long-term partners. It’s great to see the potential of the gaming industry showcased by a diverse range of companies and ideas,” said Tsankarska. “We’re thankful to the Hipther team for recognizing our work and for creating spaces that foster real collaboration and progress across the sector.”
ZettaOnline continues to strengthen its position within the fintech and gaming ecosystems, delivering tailored solutions that combine technology, compliance, and security across multiple regulated markets. The company’s expertise spans online payments, cyber security, cloud services, certification, IT infrastructure, software development, server and system administration, and technical compliance, ensuring every partner receives a holistic approach to operational excellence. With a focus on speed, reliability, and intelligent scalability, ZettaOnline empowers businesses to navigate complex financial and technological environments with confidence and clarity.
The post ZettaOnline Wins “Best Payment Provider” at EiGE Awards 2025 During the European Gaming Congress in Warsaw appeared first on European Gaming Industry News.
Conferences in Europe
ProgressPlay to Unveil Next-Generation Sweepstakes Solution at SiGMA Europe 2025, Redefining Market Entry and Player Engagement
Reading Time: 2 minutes
ProgressPlay, a premier iGaming platform and solutions provider, has announced its prominent presence at SiGMA Europe 2025 in Rome on stand 4246, where it will spotlight its groundbreaking Sweepstakes Solution. The company is set to demonstrate how this innovative model provides operators with a compliant, high-impact pathway to captivate players in complex and emerging markets.
The event will serve as the launchpad for ProgressPlay’s most advanced sweepstakes package to date, featuring a complete suite of technological and operational tools designed for rapid market entry and sustainable growth. The solution offers a proven alternative to real-money gaming that drives exceptional player loyalty and lifetime value.
Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay, emphasised the strategic advantage the solution offers. “The global demand for engaging, compliant gaming experiences has never been higher. Our Sweepstakes Solution isn’t just an add-on; it’s a strategic master key for operators looking to unlock new revenue streams without the traditional barriers,” stated Nahhas.
Nahhas continued: “At SiGMA, we will show partners how to seamlessly integrate this model, leveraging our robust platform and vast content library to build a vibrant and loyal player community from day one. ProgressPlay invites operators, brands, and potential partners to book a private meeting at SiGMA Europe 2025 to experience a live demonstration of the Sweepstakes Solution and explore bespoke partnership opportunities.”
ProgressPlay’s comprehensive solution includes a sweepstakes engine, a dedicated portfolio of engaging games optimised for the model, bespoke back-office management tools, and more. This end-to-end approach allows operators to focus on player acquisition and growth.
Itai Loewenstein, CEO of ProgressPlay, highlighted the solution’s role in the company’s vision for global expansion. “In an industry defined by evolution, true leadership means providing the tools for our partners to not just adapt, but to lead. Our Sweepstakes Solution is a testament to that commitment,” said Lowenstein. “We are empowering our partners to explore new frontiers with confidence and agility.”
Loewenstein concluded: “For any operator or brand looking to diversify their offerings and future-proof their business, our stand 4246 at SiGMA is a must-visit destination.”
The post ProgressPlay to Unveil Next-Generation Sweepstakes Solution at SiGMA Europe 2025, Redefining Market Entry and Player Engagement appeared first on European Gaming Industry News.
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