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The Arizona Department of Gaming, Arizona Lottery, and the National Council of Problem Gambling Recognize March as Problem Gambling Awareness Month

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The Arizona Department of Gaming (“ADG”), Division of Problem Gambling (“DPG”), in collaboration with the National Council of Problem Gambling (“NCPG”), recognizes March as Problem Gambling Awareness Month. 2025 marks the 22nd anniversary of Problem Gambling Awareness Month. The theme of this year’s campaign, “Seeking Understanding,” focuses on increasing awareness of problem gambling as a serious but often misunderstood mental health condition. The campaign seeks to foster greater awareness and empathy, break down barriers to treatment, and provide support for individuals and families impacted by gambling-related harm.

“Problem gambling is a serious issue that impacts thousands of Arizonans, including families and young people,” said Governor Katie Hobbs. “As Governor, I am committed to raising awareness and ensuring that those struggling with problem gambling have access to the resources and support they need.”

Problem gambling, defined as gambling behaviors that disrupt or damage personal, family, or professional lives, affects millions of Americans. Nationally, approximately 2.5 million U.S. adults meet the criteria for a severe gambling problem, with an additional 5 to 8 million individuals experiencing mild to moderate gambling problems.

In fiscal year 2024 (July 1, 2023 – June 30, 2024), Arizona’s Division of Problem Gambling provided 3 trainings for clinical providers and connected 992 people across the state to treatment. In the same period, DPG provided $1.3 million to support treatment of individuals affected by problem gambling. This past fiscal year, DPG continued to work with Arizona stakeholders to implement its self-exclusion program for event wagering & fantasy sports (“EWFS”), which allows those who may struggle with gambling to exclude themselves from these games statewide. DPG self-exclusion staff work with tribal gaming facilities and EWFS operators on a daily basis to update the patron self-exclusion list. In FY2024, this resulted in a total of 519 self-exclusions enrolled, bringing the total in Arizona to 2,230.

Today, DPG hosted the 17th Annual Symposium on Problem Gambling in Phoenix, Arizona, with the theme: “Envisioning the Future: A Comprehensive Approach from History to Innovation.”

“Bringing together innovators, leaders, and decision-makers face-to-face is vital to fostering meaningful dialogue and driving impactful change,” said Jackie Johnson, ADG Director. “Our annual DPG Symposium is designed to facilitate discussions, share best practices, and cultivate strategic collaborations. These are key elements in advancing DPG’s mission to provide effective problem gambling prevention, treatment, and education programs as part of the Department’s broader efforts to mitigate gambling-related harms.”

“We are deeply grateful to Governor Katie Hobbs for once again proclaiming March as Arizona Problem Gambling Awareness Month,” said Elise Mikkelsen, Director of the Division of Problem Gambling. “We recognize that disparities in access to services and treatment outcomes continue to impact historically underrepresented communities, and we want every Arizonan to know—they are not alone. Through DPG’s free, 24/7 confidential helpline and online resources, individuals across the state can take the first step toward getting the support they need.”

“The Arizona Lottery is dedicated to supporting initiatives that alleviate problem gambling as an addition that can impact individuals from all walks of life,” said Arizona Lottery Executive Director Alec Thomson. “That’s why we remain committed to promoting responsible gaming by increasing awareness of problem gambling, recognizing its warning signs, and ensuring that vital resources are available to those in need.” The Arizona Lottery has contributed $6 million to ADG to support statewide problem gambling prevention, treatment, and education programs.

If you or someone you know has a gambling problem, DPG urges you to get help now by calling 1-800-NEXT-STEP (1.800.639.8783), DPG’s confidential helpline, texting “NEXTSTEP” to 53342, or utilizing a chat feature on the DPG website. DPG’s helpline provides confidentiality and connects callers with a master’s level counselor who can connect them with available resources, including statewide treatment providers who specialize in problem gambling. The helpline is available 24/7 to everyone facing a problem with gambling – individuals and affected family members, friends, or co-workers.

The post The Arizona Department of Gaming, Arizona Lottery, and the National Council of Problem Gambling Recognize March as Problem Gambling Awareness Month appeared first on Gaming and Gambling Industry in the Americas.

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Arizona Department of Gaming Names Juan Carlos Estrada as Boxing and Mixed Martial Arts Executive Director

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Two decades of agency experience inform Executive Director’s new post
The Arizona Department of Gaming (Department) announced that it has appointed Juan Carlos Estrada as Executive Director, Boxing and Mixed Martial Arts (BMMA). A long time employee of the Department with roles spanning regulation and operations, including for high-profile boxing and mixed martial arts events and activities, Estrada will now serve as Executive Director of BMMA and will also continue to hold the position of Assistant Director of BMMA and Racing.
The Department’s Division of Boxing and MMA supports the Arizona State Boxing and MMA Commission in its regulation of unarmed combat sporting events taking place in Arizona, including licensing fighters, referees, judges, inspectors, and physicians. The Commission licensed over 1,027 fighters, promoters, and event officials in Fiscal Year 2025, while overseeing 28 events, including nine events that were also televised worldwide.
“Over the past decade, Juan Carlos Estrada has served in various capacities regulating the unarmed combat sports industry in Arizona supervising hundreds of boxing, mixed martial arts and muay thai events,” said Jackie Johnson, Director, Arizona Department of Gaming. “He has earned a reputation for a balanced and transparent approach as a state regulator, and I’m thrilled to congratulate him on this milestone.”
With past roles since 2004 including Investigator, Racing Steward, and Employee Certification Unit Supervisor, Estrada has continued to work collaboratively and across divisions to promote fair and effective regulation. In the Executive Director position, he will serve as the direct liaison between the Arizona Boxing and MMA Commission and the Department, and will lead all responsibilities and initiatives with respect to unarmed combat sports – ensuring the health and safety of participants and enforcing applicable laws and rules.
“I’m humbled to accept my appointment as the Executive Director of Boxing and Mixed Martial Arts,” said Estrada. “I want to sincerely thank the promoters, athletes, officials, and my colleagues for the trust and confidence they have given me over the years. I’m looking forward to continuing to serve the public while ensuring that contests are safe, fair, and regulated.”
A Native Arizonan, Estrada has given back to his community by volunteering for the City of Phoenix Police and Fire departments while continuing his leadership at the Department and attaining professional development in the industry. His experience includes working with organizations like the Ultimate Fighting Championship (UFC), King of the Cage, Legacy Fighting Alliance (LFA), and numerous regional and local promotions.

The post Arizona Department of Gaming Names Juan Carlos Estrada as Boxing and Mixed Martial Arts Executive Director appeared first on Americas iGaming & Sports Betting News.

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Arizona Department of Gaming Issues Cease-and-Desists on “Phoenix Dream Home Sweepstakes”

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The Arizona Department of Gaming (“the Department” or “ADG”) issued cease-and-desist orders to Raffall, a company based in the United Kingdom, and to an Arizona resident using the platform to promote the ‘Phoenix Dream Home Sweepstakes,’ currently advertised online and through a separate website, winthisazhome.com, which is marketing the chance to ‘Win a Luxury $1.3M Arizona Mountainside Home.’

According to the Department’s investigation, the promotion required participants to purchase entries for a prize to be awarded and promised either a home transfer or a cash payout, depending on sales volume. The investigation further determined that the organizers intended to profit from ticket sales. Based on these findings, the Department alleges the activity constitutes an illegal gambling operation under Arizona law.

As part of the enforcement action, Raffall has been directed to remove all gambling-related drawings or giveaways targeting Arizona residents, and the Arizona resident has also been ordered to cease promoting or conducting any unlawful gambling activity.

“Illegal gambling can take many forms and it does not matter if it is labeled a sweepstakes, raffle, giveaway, or drawing,” said Jackie Johnson, Director of the Arizona Department of Gaming. “Unregulated operations put Arizonans at risk because there is no oversight, and therefore no accountability or safeguards in place. The Department will continue to take enforcement action to protect consumers, and we urge the public to learn what is legal before participating in or hosting any gambling activity.”

Why This Operation Is Illegal

Arizona law prohibits gambling unless it is specifically authorized (A.R.S. Title 13, Chapter 33). There is no exception for so-called “sweepstakes.” Raffles may only be conducted by Arizona charitable, tax-exempt organizations (A.R.S. § 13-3302(B) & (C)), and personal profit is prohibited. Only individuals 21 years of age or older may legally participate in gambling in Arizona.

Because this operation is accessible to users under the age of 21, is conducted for personal gain, and is not conducted by a qualified nonprofit, it violates Arizona law. Additional potential felony violations include:

  • Promotion of Gambling – A.R.S. § 13-3303
  • Illegal Control of an Enterprise – A.R.S. § 13-2312
  • Money Laundering – A.R.S. § 13-2317

Furthermore, foreign-based platforms, such as Raffall, do not adhere to Arizona or U.S. gambling laws, leaving consumers without essential protections.

Consumer Protection Advisory

As illegal online gambling activity continues to rise, the Department urges all residents and visitors to be cautious when participating in gaming, whether online or in-person. Regulated gaming provides important consumer protections, ensuring fair play and fair drawings, data security, accountability, and a safer overall experience.

If you purchased entries in this illegal gambling operation:

  • Stop participating immediately and do not buy additional entries.
  • Contactyourbank or credit card company to dispute the charges or request a chargeback. Your financial institution is the best avenue for seeking a refund.
  • Monitor your accounts for unauthorized transactions.
  • If you suspect identity theft, report it to the Federal Trade Commission (FTC):
  • IdentityTheft.gov (English)
  • RobodeIdentidad.gov (Spanish)

Important: The Department cannot assist with refund requests or individual disputes against unlicensed platforms. Consumers must work through their financial institutions to protect themselves and/or retain legal counsel. They may also file complaints with the Arizona Attorney General’s Consumer Information and Complaints Unit at (602) 542-5763 or azag.gov/consumer.

The post Arizona Department of Gaming Issues Cease-and-Desists on “Phoenix Dream Home Sweepstakes” appeared first on Gaming and Gambling Industry in the Americas.

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Arizona Department of Gaming Releases January Sports Betting Figures

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Bettors in Arizona wagered approximately $864 million on sports in January of 2025, according to a new report by the Arizona Department of Gaming. This represents an approximate 22.3% increase when compared to January of 2024.

The state collected approximately $5.3 million in privilege fees in the month. You can view the full January report on the ADG website: LINK.

The post Arizona Department of Gaming Releases January Sports Betting Figures appeared first on Gaming and Gambling Industry in the Americas.

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