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Optimove Launches OptiLive: For the First Time, Sportsbook Operators Can Create CRM-Powered Live Sports Marketing at Scale

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OptiLive empowers sportsbooks to maximize in-play (live) sports betting by delivering real-time, personalized messages to millions of players during live sporting events 

Optimove, the #1 CRM Marketing solution for iGaming and Sports Betting, today announced the launch of OptiLive, a first-of-its-kind solution that enables sportsbook operators to create CRM-powered live sports marketing at scale. By combining CRM data such as players interests and betting history, with real-time sports data, OptiLive empowers marketers to deliver timely, relevant messages to their players —all in the heat of the action. 

In-Play Betting Drives Higher Player Spending and Garners More Betting Budget

An analysis of 3,794,500 sportsbook bettors found that live betting accounts for 54% of total bets. Furthermore, live bettors consistently spend more than pre-match bettors. For example, in the U.S., bettors’ average monthly live betting spend is $1,583.90, compared to $846.20 for pre-match betting—an 87% increase. This highlights the immense revenue driver in-play betting is for sportsbooks and OptiLive is designed to capitalize on it. Through tackling the complexities of delivering simultaneous, real-time messages across multiple brands, sports and geolocations, OptiLive redefines the in-play betting experience, driving deeper connections with their players.  

A Game-Changing Example in Action 

Imagine a high stakes soccer match between Real Madrid and Barcelona and Kylian Mbappé scores a pivotal goal to put Real Madrid ahead. OptiLive will: 

1. Autonomously identify the relevant sports fans who’ve shown interest in bets related to Kylian Mbappé or the competing teams and,  

2. Instantly delivers a message alerting them of the goal the moment it happens, complete with the latest live odds 

This real-time, hyper-personalized approach captures the excitement, encourages immediate action, and drives higher in-play betting activity—keeping operators seamlessly connected to bettors during critical moments. 

With OptiLive, Optimove elevates mass personalization in marketing to new heights, enabling operators to manage millions of tailored messages across sports, regions, and events simultaneously. This ensures every bettor receives timely, relevant communications, no matter where or when they engage. 

OptiLive Only Delivers Messages Tailored to Each Sports Fan’s Interests 

Sports fans are selective about the games they follow—and irrelevant notifications risk disengagement.

A survey of 396 gamblers conducted by Optimove Insights, the research arm of Optimove, revealed that an overwhelming 86% of online gamblers opt-out from platforms due to an avalanche of irrelevant messages. 

OptiLive’s advanced AI-driven personalization engine ensures bettors only receive messages that are aligned with their interests and betting history. Soccer fans get instant updates when teams they bet on score thrilling goals while tennis enthusiasts are notified the moment the players they bet on win pivotal sets. OptiLive avoids generic, excessive notifications, delivering timely and meaningful updates that drive engagement and conversions. 

OptiLive seamlessly integrates into sportsbook operations 

Designed for scalability, OptiLive integrates effortlessly into sportsbook operations, automating personalized campaigns across all major sports and marketing channels.  

With OptiLive, sportsbook operators can now: 

  • Alert players of key sporting events, such as goals and penalties, in the moment. 
  • Provide players with statistical insights on players and teams to enhance decision-making. 
  • Monitor, analyze, and review campaign performance in real-time. 

“For operators, OptiLive is a game-changing capability to boost player engagement, build loyalty, and drive conversions like never before,” said Shai Frank, SVP of Product and GM of Americas at Optimove. “For the first time, OptiLive empowers marketers with CRM-powered live sports marketing campaigns delivering a totally new experience for players and operators alike. It’s not just another tool—it redefines live sports betting by connecting with personalized, perfectly-timed messages that make every moment more thrilling for players.”  

Frank also noted that the higher average spend by live bettors highlights the potential for operators to enhance player lifetime value through targeted, timely personalized messages to players. 

Optimove is the iGaming industry’s most comprehensive CRM Marketing platform 
 
The launch of OptiLive marks the latest advancement in Optimove’s robust suite of tools and capabilities, further reinforcing its position as the #1 CRM Marketing platform for the iGaming and Sports Betting. Optimove is the iGaming industry’s most comprehensive CRM Marketing platform that is now enhanced with the following: 

  • A Dynamic Promotion Engine that automates personalized, CRM-driven rewards based on real-time customer behavior, enabling marketers to deliver impactful and timely promotional offers with ease. 
  • A Digital Experience Platform (DXP) accelerating time-to-conversion and boosts customer lifetime value by creating seamless, holistic customer experiences across digital channels. 
  • AI-Driven Gamification the first-of-its-kind innovation designed to enhance player engagement and retention by delivering highly immersive, personalized gamified experiences. 

OptiLive on Display at ICE 2025 Summit 

Optimove is showcasing OptiLive at the ICE 2025 Summit in Barcelona, January 20-22. Attendees can visit Booth #4A34 in Hall 4 for a first-hand look at this first-of-a-kind solution powering sportsbook marketers. 

The post Optimove Launches OptiLive: For the First Time, Sportsbook Operators Can Create CRM-Powered Live Sports Marketing at Scale appeared first on European Gaming Industry News.

Alberta

Octoplay secures conditional Alberta iGaming supplier approval from AGLC

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Octoplay has secured conditional licence approval from the Alberta Gaming, Liquor & Cannabis Commission (AGLC), allowing the supplier to begin the process of offering its games catalogue to operators in Alberta.

The company said the approval positions it to launch in Canada’s newest regulated iGaming market when it opens in July. Octoplay is already live in Ontario with BetMGM and PokerStars, and has also entered the US through New Jersey and Michigan, according to the company.

“Alberta is one of the most strategic market openings on our 2026 roadmap. Entering it with the performance data we’ve built in Ontario, New Jersey, and Michigan gives us a strong foundation to be one of the first suppliers to partner with local tier-one operators as soon as the market opens,” says Ralitsa Georgieva, CEO at Octoplay.

“We’ve worked closely with the AGLC throughout the licensing process, and clearing the conditional stage reflects the strength of our compliance infrastructure,” says Martina Borg Stevens, Chief Legal Officer at Octoplay. “Our team has built a process that allows us to enter new regulated jurisdictions efficiently without compromising on the technical standards each regulator requires.”

Octoplay said Alberta adds to its regulated footprint, which it stated includes 17 operational markets: the United Kingdom, New Jersey, Michigan, Ontario, Italy, Spain, Sweden, the Netherlands, Denmark, Belgium, Greece, Romania, Malta, Slovakia, Finland, Brazil, and Georgia.

The post Octoplay secures conditional Alberta iGaming supplier approval from AGLC appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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THNDR appoints former WorldWinner CEO Nancy MacIntyre as strategic advisor

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THNDR has appointed gaming industry veteran Nancy MacIntyre, former CEO of WorldWinner, as a strategic advisor, the company said. MacIntyre will advise THNDR’s leadership team as it works to bring more operators onto its player-vs-player (PvP) skill games network.

MacIntyre has more than 25 years in gaming and digital entertainment. Most recently, she served as CEO of WorldWinner, a competitive skill-gaming platform that developed FanDuel’s skill gaming app, FaceOff. She has also held senior roles at LeapFrog, LucasArts, Atari, and Hasbro.

THNDR positions itself as a white-label skill games layer that operators including sportsbooks, DFS platforms, and lottery apps can integrate to drive engagement and earn revenue per game. The company said it has recorded 160m+ games played, a 99.99% fill rate, and 25+ partners live.

“Nancy didn’t just predict the rise of skill gaming, she led it. At WorldWinner she led efforts to take FanDuel FaceOff mainstream and proved this category works at scale,” said Desiree Dickerson, CEO of THNDR. “As we bring more Tier 1 operators onto our network, that is exactly the expertise we need. Having her in our corner makes everything we build sharper.”

“I have built games on almost every platform that mattered over the last 25 years, and PvP skill gaming is one of the most exciting categories in the market right now,” said Nancy MacIntyre. “THNDR has the team, the technology, and the lead. I am excited to help them turn that into mainstream, must-play games.” THNDR said it plans to share more on its competitive gaming roadmap in the coming months.”

The post THNDR appoints former WorldWinner CEO Nancy MacIntyre as strategic advisor appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Game Anatomy

Behind the Game Anatomy of a Strong Brand

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At iGaming, dozens of solutions are behind the high conversion, retention, and LTV rates of the product: from UX and payment infrastructure to personalisation and constant hypothesis testing.

Behind the Game is a series of expert materials where N1 Partners team explains how successful iGaming products work from the inside.

In this issue, N1 Partners’ Product Line Manager will tell you how to identify a promising brand at the start, what distinguishes a strong product from an average one, and how to choose offers with maximum potential.

What distinguishes a strong iGaming product from dozens of similar offers in the market today?

Today, many products are focused on the rapid monetisation of the player. A strong product has a different approach: it is built around long-term value, player loyalty, and audience retention. 

Personalisation, usability, and the ability of a product to adapt to the interests of a particular user play a key role. 

Modern analytics and AI tools allow you to predict user behaviour more accurately, offer relevant mechanics, and create a more personalised gaming experience.

UX is equally important. In Tier-1 GEOs, even minor inconveniences can cost a player. If the user has to perform unnecessary actions or encounter an inconvenient interface, the probability that he’ll leave increases significantly.

What early signs show that a product has the potential to become a strong brand?

From the product’s point of view, two metrics are crucial: conversion and retention.

If a product consistently shows good player engagement rates and at the same time keeps the audience at or above market benchmarks, this is a strong signal of its potential.

An additional indicator is the team’s ability to regularly test new hypotheses and implement mechanics that expand the possibilities of interaction with the audience.

Practical criteria are also important for partners: the availability of in-demand payment methods for a specific GEO, high-quality localisation, a strong game library and a convenient user path.

A separate recommendation for affiliate teams is to independently walk the player’s path before launching traffic. This allows you to quickly identify the strengths and weaknesses of the product before scaling.

What is more important for long-term growth: constantly attracting new players or working with the existing base?

One cannot exist without the other.

Attracting new players remains a prerequisite for growth, but without strong retention and working with a loyal base, the product will not be able to show stable results over the long run. That is why the N1 Partners products have a high retention and players’ LTV, those are really crucial metrics to pay attention to.

A high churn leads to a situation where the operator constantly compensates for losses due to new traffic. This model becomes unprofitable both for the product itself and for partners working on RevShare.

That’s why long-term growth is built around retaining players and building a loyal audience that keeps coming back to the product.

What mistakes do new casino projects most often make in the early years of their work?

Many new projects begin to actively increase traffic even before they are convinced of the product effectiveness on test volumes.

Before opening large amounts of traffic, it is important to make sure that all key processes are working correctly: funnels, retention mechanics, payment infrastructure and user path.

Many problems arise due to flaws from the product’s side itself. Errors in payments, incorrect localisation, problems with the availability of functions or an inconvenient interface quickly affect conversion and retention.

For the player, such shortcomings become the reason for leaving even before he has time to get acquainted with the product.

How do you know that a player is returning because of the product itself and not just bonuses or individual games?

One of the key factors is emotional attachment to the product and the level of personalisation.

Bonuses can attract attention, but long-term loyalty is shaped by familiar mechanics, individualised interaction and high-quality communication with the user. This is especially noticeable in the VIP segment, where personal support, attention to the player and long-term relationships are of great importance.

A strong product is always based on treating players as people, not as a set of numbers in reports.

What metrics best show that a product will be successful at a distance?

Among the main indicators:

  • repeated deposits;
  • deposit funnel depth;
  • Retention Rate;
  • Churn Rate;
  • technical stability of the product;
  • key scenarios’ speed.

Special attention is paid to the transitions between deposits and the product’s ability to return players a week, a month or more after the first deposit.

How are the expectations of the players changing in 2026, and what is already considered a mandatory brand standard today?

A mandatory standard is perfect GEO localization, the most user-friendly interface, as well as brand reputation.

Another underestimated factor is the brand’s reputation. Products need to actively work with ORM (Online Reputation Management): monitor the brand’s reputation on feedback (for example, Trustpilot) and third-party sites and respond to comments and questions from players, forming loyalty. 

N1 Partners pays special attention to this: the company systematically works with feedback from partners and players, maintaining the brand’s reputation on thematic websites.

What helps N1 Partners products stay competitive in Tier-1 GEOs?

Constant testing of new mechanics and flexibility in product development remains one of the factors.

N1 Partners team adheres to an approach in which new solutions are first tested under controlled conditions and only implemented on a larger scale after effectiveness confirmation.

Among the mechanics that have shown a good effect are Lucky Spin/LuckyBox, Puzzle Hunt and a number of other gamification solutions aimed at increasing player engagement and retention.

Deep audience segmentation and the development of specialised retention areas for different groups of players also play an important role.

If you had to choose a product for RevShare, which indicators would you look at first?

First of all, it is worth paying attention to:

  • player retention;
  • user path quality;
  • the presence of errors and technical problems;
  • payment infrastructure;
  • the range of games;
  • indicators of repeated deposits.

In the RevShare model, the key is how long a player remains active and how often they return to deposits.

What do partners most often underestimate when choosing a product to drive traffic?

Partners often start scaling a new product too early.

Even with a strong offer and good terms of cooperation, it is crucial to first check the actual performance of the product and only then proceed to scaling.

Another underestimated factor is the brand’s reputation. Before driving traffic to an offer, it is important to check player reviews, ratings on relevant sites, and the general perception of the product on the market.

If you had to launch a new brand from scratch today, which three things would you focus on first?

First of all, attention should be paid to three fundamental elements:

  • a strong payment infrastructure for chosen GEO;
  • a high-quality set of gaming providers and content;
  • technical stability of the product and an optimized user path.

Even minor problems with download speed, payments, or registration can significantly reduce conversion and affect the further growth of the product.

The effectiveness of all subsequent marketing and product initiatives directly depends on the quality of these components.

To summarise, a strong iGaming product begins where the pursuit of short-term results ends. Attention to user experience, audience retention, localisation, and continuous product improvements allows brands to grow from a distance and turn the attracted traffic into long-term value.

If you are looking for brands with high LTV and Reg2Dep, join N1 Partners, a multi-brand affiliate program with 14+ casinos and betting brands in Tier-1 GEO with payouts up to €700 CPA and RevShare up to 55%.

Be number one with N1!

The post Behind the Game Anatomy of a Strong Brand appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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