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Optimove Launches OptiLive: For the First Time, Sportsbook Operators Can Create CRM-Powered Live Sports Marketing at Scale

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OptiLive empowers sportsbooks to maximize in-play (live) sports betting by delivering real-time, personalized messages to millions of players during live sporting events 

Optimove, the #1 CRM Marketing solution for iGaming and Sports Betting, today announced the launch of OptiLive, a first-of-its-kind solution that enables sportsbook operators to create CRM-powered live sports marketing at scale. By combining CRM data such as players interests and betting history, with real-time sports data, OptiLive empowers marketers to deliver timely, relevant messages to their players —all in the heat of the action. 

In-Play Betting Drives Higher Player Spending and Garners More Betting Budget

An analysis of 3,794,500 sportsbook bettors found that live betting accounts for 54% of total bets. Furthermore, live bettors consistently spend more than pre-match bettors. For example, in the U.S., bettors’ average monthly live betting spend is $1,583.90, compared to $846.20 for pre-match betting—an 87% increase. This highlights the immense revenue driver in-play betting is for sportsbooks and OptiLive is designed to capitalize on it. Through tackling the complexities of delivering simultaneous, real-time messages across multiple brands, sports and geolocations, OptiLive redefines the in-play betting experience, driving deeper connections with their players.  

A Game-Changing Example in Action 

Imagine a high stakes soccer match between Real Madrid and Barcelona and Kylian Mbappé scores a pivotal goal to put Real Madrid ahead. OptiLive will: 

1. Autonomously identify the relevant sports fans who’ve shown interest in bets related to Kylian Mbappé or the competing teams and,  

2. Instantly delivers a message alerting them of the goal the moment it happens, complete with the latest live odds 

This real-time, hyper-personalized approach captures the excitement, encourages immediate action, and drives higher in-play betting activity—keeping operators seamlessly connected to bettors during critical moments. 

With OptiLive, Optimove elevates mass personalization in marketing to new heights, enabling operators to manage millions of tailored messages across sports, regions, and events simultaneously. This ensures every bettor receives timely, relevant communications, no matter where or when they engage. 

OptiLive Only Delivers Messages Tailored to Each Sports Fan’s Interests 

Sports fans are selective about the games they follow—and irrelevant notifications risk disengagement.

A survey of 396 gamblers conducted by Optimove Insights, the research arm of Optimove, revealed that an overwhelming 86% of online gamblers opt-out from platforms due to an avalanche of irrelevant messages. 

OptiLive’s advanced AI-driven personalization engine ensures bettors only receive messages that are aligned with their interests and betting history. Soccer fans get instant updates when teams they bet on score thrilling goals while tennis enthusiasts are notified the moment the players they bet on win pivotal sets. OptiLive avoids generic, excessive notifications, delivering timely and meaningful updates that drive engagement and conversions. 

OptiLive seamlessly integrates into sportsbook operations 

Designed for scalability, OptiLive integrates effortlessly into sportsbook operations, automating personalized campaigns across all major sports and marketing channels.  

With OptiLive, sportsbook operators can now: 

  • Alert players of key sporting events, such as goals and penalties, in the moment. 
  • Provide players with statistical insights on players and teams to enhance decision-making. 
  • Monitor, analyze, and review campaign performance in real-time. 

“For operators, OptiLive is a game-changing capability to boost player engagement, build loyalty, and drive conversions like never before,” said Shai Frank, SVP of Product and GM of Americas at Optimove. “For the first time, OptiLive empowers marketers with CRM-powered live sports marketing campaigns delivering a totally new experience for players and operators alike. It’s not just another tool—it redefines live sports betting by connecting with personalized, perfectly-timed messages that make every moment more thrilling for players.”  

Frank also noted that the higher average spend by live bettors highlights the potential for operators to enhance player lifetime value through targeted, timely personalized messages to players. 

Optimove is the iGaming industry’s most comprehensive CRM Marketing platform 
 
The launch of OptiLive marks the latest advancement in Optimove’s robust suite of tools and capabilities, further reinforcing its position as the #1 CRM Marketing platform for the iGaming and Sports Betting. Optimove is the iGaming industry’s most comprehensive CRM Marketing platform that is now enhanced with the following: 

  • A Dynamic Promotion Engine that automates personalized, CRM-driven rewards based on real-time customer behavior, enabling marketers to deliver impactful and timely promotional offers with ease. 
  • A Digital Experience Platform (DXP) accelerating time-to-conversion and boosts customer lifetime value by creating seamless, holistic customer experiences across digital channels. 
  • AI-Driven Gamification the first-of-its-kind innovation designed to enhance player engagement and retention by delivering highly immersive, personalized gamified experiences. 

OptiLive on Display at ICE 2025 Summit 

Optimove is showcasing OptiLive at the ICE 2025 Summit in Barcelona, January 20-22. Attendees can visit Booth #4A34 in Hall 4 for a first-hand look at this first-of-a-kind solution powering sportsbook marketers. 

The post Optimove Launches OptiLive: For the First Time, Sportsbook Operators Can Create CRM-Powered Live Sports Marketing at Scale appeared first on European Gaming Industry News.

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Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report

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SEON, the command centre for immediate Fraud Prevention and AML Compliance, has unveiled AI Reality Check: 2026 Fraud & AML Leaders Report, the second iteration of its sector research, derived from a worldwide survey of 1,010 leaders in fraud, risk, and compliance spanning payments, fintech, financial services, retail, eCommerce, and gaming.

The figures reveal an unforeseen narrative: AI is ubiquitous, yet operations are not becoming easier to manage. Currently, 98% of organizations utilize AI in fraud and AML processes, with 95% expressing confidence in its effectiveness; meanwhile, headcount plans rose from 88% to 94% year-over-year, and 83% anticipate budget increases in 2026.

Complexity Is Surpassing Automation

AI has not lessened the workload — it has revealed the extent of work that has always existed. Fraud losses are increasingly approaching revenue growth, threats are advancing more rapidly, and disjointed systems restrict the true potential of AI at scale. Key year-over-year shift:​

Leadership’s confidence in their teams’ performance is lagging. The number of leaders who disagreed with the statement, “fraud losses are growing faster than revenue,”​ dropped by almost 40% from the previous year

 

Inside the Numbers:​

AI is baseline, not experimental​

  • 98% already integrate AI into daily workflows (only 2% still planning)​
  • 95% are confident AI can detect and prevent fraud (52% very confident)​
  • Top use case: AI/ML for transaction monitoring (30%)​

Fraud and AML investment keeps climbing​

  • 83% expect fraud/AML budgets to increase in 2026​
  • 94% plan to add at least one full-time hire (up from 88% in 2025)​
  • 85% plan to add a vendor, 49% plan to replace one​

Fragmentation is the bottleneck​

  • 95% claim “some integration” between fraud and AML systems​
  • Only 47% run fully integrated workflows; the rest rely on partial connections​
  • 80% say getting a unified view of data is challenging​

For many, time-to-value remains slow​

Only 10% go live in under two weeks​
38% take 1–3 months, 24% take 4+ months​
When implementations run long, top impacts include increased costs (52%) and prolonged fraud exposure (47%)​

Teams are growing, not shrinking​

94% plan to increase headcount despite automation gains​
85% see AI agents as support/augmentation, not replacement (only 12% see eventual replacement)​

Top fraud threats reported:​

  • Account takeovers: 26%
  • Promo/discount abuse: 18%
  • Return fraud: 18%​

“Fraud and financial crime were supposed to become more manageable as AI matured,” said Tamas Kadar, CEO and co-founder, SEON. “Instead, 2026 is the year leaders are confronting a more complicated reality. AI adoption is real, confidence is high, but the scale and pace of fraud — compounded by fragmented systems — continue to drive increased investment rather than reduced overhead. The bottleneck is no longer whether AI works. It’s everything around it: disconnected data, siloed teams, slow implementations. The organisations that pull ahead will be the ones that unify fraud and AML intelligence, shorten the distance between threats and controls, and treat integration as strategy, not plumbing.”​

Fast-Growing Companies Invest in Integration Early​

Organisations growing 51%+ are nearly twice as likely as slower peers to report that achieving unified visibility is “not very challenging.” They treat integration as infrastructure, not an IT project.​

What’s Next: From “Does AI Work?” to “Can We Trust It?”​

With adoption near-universal, the conversation is shifting to governance, explainability and accountability:​

  • 78% say decentralised digital identity will become central to fraud/AML​
  • 33% cite data privacy regulations (GDPR, CCPA) as the biggest external force shaping AML​
  • 25% point to criminals’ advancing use of AI and obfuscation techniques​

The post Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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N1 Faces: Shirin Mammadov — Building Trust That Drives Performance

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Growth in affiliate marketing is easy to promise, but sustaining it over the long term is another story. Real results are built on consistency, clear communication, and relationships that can withstand market shifts, changing traffic sources, and rising competition.

In the latest episode of N1 Faces, the N1 Partners team introduces Shirin Mammadov, Senior Affiliate Manager — a specialist dedicated to creating structured, trust-based collaborations with affiliates. Shirin shares his journey into the industry, the principles guiding his work today, and what it takes to maintain performance and clarity in high-pressure environments.

How did you get into affiliate marketing, and when did you know this was your path?

“It started unexpectedly. At the time, I was running my own startup and wasn’t actively looking to move into affiliate marketing. The industry felt fast-paced, competitive, and performance-driven — exactly where I thrive. I’ve always enjoyed communication, negotiation, and building relationships, and affiliate marketing combines all of that. Over time, I realized it wasn’t just a temporary step — it was a field where I could grow and challenge myself long-term.”

What brought you to N1 Partners, and what was the deciding factor?

“Before joining N1 Partners, I was on the affiliate side, and N1 was one of my partners. From the beginning, the team was transparent, professional, and performance-minded, while also maintaining a genuinely friendly atmosphere. Trust was the key factor — I knew their standards and approach to growth. It wasn’t a risky move; it was strategic.”

Advice to your first-month self as an affiliate manager

“Focus less on proving yourself immediately and more on deeply understanding the product, numbers, and traffic quality. Strong partnerships take time, and trust matters more than quick deals. Ask questions, challenge assumptions, and the faster you understand the bigger picture, the faster you grow.”

How do you spot long-term partners versus one-off deals?

“You can often tell from the very first conversations. If a partner is transparent about traffic sources, open to feedback, and focused on optimization rather than only the highest CPA, that’s a good sign. Long-term partners think strategically, test continuously, and plan for growth. When trust and goals align, the partnership naturally becomes sustainable.”

Separating normal volatility from a real problem

“I look at trends over time instead of reacting to a single day’s numbers. Minor fluctuations are normal, but consistent drops or unusual patterns are red flags. External factors like seasonality or campaign changes are considered before jumping to conclusions. If a pattern is concerning, I dig into the data and communicate with the partner to find the root cause.”

A time communication “saved” a partnership

“Yes, a partner was frustrated with underperformance. Rather than focusing on numbers alone, I scheduled a conversation to understand their concerns. Aligning on goals, explaining strategy, and suggesting practical adjustments rebuilt trust and improved results. Proactive, transparent communication can turn challenges into stronger, strategic partnerships.”

Personal motto

“Work smart, communicate clearly, and always aim for long-term results.”

Staying balanced under pressure

“I stay active — at the gym or through consistent movement — and take short breaks from work to reset. Planning my day carefully and focusing on one task at a time helps manage stress. Physical activity and structured focus keep me calm and effective.”

If you weren’t in iGaming

“I’d probably be a seaman. I’m drawn to the sea — the adventure, challenge, and discipline appeal to me. Both paths require focus, navigating uncertainty, and taking responsibility for outcomes.”

Top-3 Blitz: Biggest Red Flags in Leads

  1. Unclear traffic sources — ask detailed questions and require transparency.

  2. Inconsistent performance — monitor closely and set clear KPIs.

  3. Lack of communication — address directly, set expectations, and decide if the partnership is viable.

What affiliates value most in a program

  • Timely and transparent payments

  • Clear communication and support

  • Growth opportunities with competitive offers, incentives, and scalable tools

Essential tools for affiliate managers

  • CRM / affiliate tracking platforms

  • Spreadsheet & analytics tools

  • Communication platforms (email, chat, video calls)

Join N1 Partners

Partners interested in launching, exploring tailored terms, or testing an offer can reach out directly to Shirin.

N1 Partners provides everything affiliates need to stay ahead: high-converting products, ongoing analytics with optimization guidance, and hands-on support from managers focused on long-term performance.

More than just an affiliate program, N1 Partners is a multi-brand platform and direct advertiser, uniting 14+ casino and betting brands, operating across Tier-1 GEOs, delivering Reg2Dep rates up to 70%, and offering competitive deals for top partners — CPA up to €700 and RevShare up to 45%. Trusted by over 14,000 partners, N1 Partners is recognized for transparency, flexibility, and a partner-first approach — where people and communication quality are the foundation of long-term success.

The post N1 Faces: Shirin Mammadov — Building Trust That Drives Performance appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Latest News

N1 Faces: Shirin Mammadov — Building Trust That Drives Performance

Published

on

n1-faces:-shirin-mammadov-—-building-trust-that-drives-performance

Growth in affiliate marketing is easy to promise — much harder to sustain. Real long-term results are built on consistency, clear communication, and relationships that can withstand market shifts, changing traffic sources, and rising competition.

In the new episode of N1 Faces, the N1 Partners team introduces Shirin Mammadov, Senior Affiliate Manager — a specialist focused on building structured, trust-based collaboration with partners. In this interview, Shirin shares how he entered the industry, what principles guide his work today, and what it takes to maintain performance and clarity in a high-pressure environment.

Shirin Mammadov

Senior Affiliate Manager, N1 Partners

How did you get into affiliate marketing, and when did you realize this was the field you wanted to grow in?

It started unexpectedly. At the time, I was running our own startup and wasn’t actively looking to move into affiliate marketing. The industry felt fast-paced, competitive, and performance-driven — exactly where I thrive. I’ve always enjoyed communication, negotiations, and building relationships, and affiliate marketing combines all of that. After some time in the role, I realized this wasn’t just a temporary step — it was a field where I could grow and challenge myself long term.

What brought you to N1 Partners, and what was the deciding factor?

Before joining N1 Partners, I was on the affiliate side, and N1 was one of my partners. From the start, the relationship with the team was transparent and professional. I saw their structured processes and strong performance mindset, but also a genuinely friendly atmosphere.

When I decided to move forward in my career, the key factor was trust. I already knew their standards and approach to growth. It wasn’t a risky move — it was a strategic one. I wanted to join a company I respected and where my affiliate-side experience could add real value.

What advice would you give your first-month self as an affiliate manager?

I would tell my first-month self to focus less on trying to prove myself immediately and more on deeply understanding the product, numbers, and traffic quality. Building strong partnerships takes time, and trust is more important than quick deals. I would also remind myself to ask more questions and not be afraid to challenge assumptions. The faster you understand the bigger picture, the faster you grow.

When do you know a partner will become a long-term relationship rather than a one-off deal?

You can usually see it from the very first conversations. If a partner is transparent about their traffic sources, open to feedback, and interested in continuous optimization rather than just the highest CPA, that’s a strong sign. Long-term partners think about strategy, testing, and growth — not just short-term profit. When there is mutual trust and aligned goals, it naturally turns into a sustainable relationship rather than a one-off deal.

How do you separate “normal volatility” from a real problem when you look at performance reports?

I separate normal volatility from a real problem by looking at trends over time rather than reacting to a single day’s numbers. Small fluctuations are normal, but consistent drops, unusual patterns, or deviations from historical performance are red flags. I also consider external factors, like seasonality or campaign changes, before jumping to conclusions. Once a pattern looks concerning, I dig into the data and communicate with the partner to identify the root cause.

Was there a time when the right communication truly “saved” a partnership? What did you do differently?

Yes, there was a situation where a partner was underperforming and frustrated with their results. Instead of focusing on numbers alone, I scheduled a direct conversation to understand their concerns and listen carefully. By aligning on goals, explaining the strategy, and suggesting practical adjustments, we rebuilt trust and improved performance together. It showed me that proactive, transparent communication can turn a challenging situation into a stronger, strategic partnership.

Do you have a personal motto? Sum yourself up in one sentence.

Work smart, communicate clearly, and always aim for long-term results

What helps you stay balanced and clear-headed during high-pressure periods? 

I stay balanced by keeping active and making sure I move my body, whether it’s at the gym or just staying consistent with workouts. I also make a point to disconnect from work for short periods, which helps me reset and approach challenges with a clear mind. Planning my day carefully and focusing on one task at a time keeps stress manageable. This combination of physical activity and structured focus helps me stay calm and effective under pressure.

If you weren’t in iGaming …  

If I weren’t in iGaming, I think I’d be a seaman. I’ve always been drawn to the sea – the challenge, the adventure, and the discipline it requires really appeal to me. In a way, both paths share the same mindset: staying focused, navigating uncertainty, and taking responsibility for outcomes.

Top-3 Blitz

What are the biggest red flags in leads — and what do you do when you see them?

  1. Unclear traffic sources — I ask detailed questions and request transparency before moving forward.
    2. Inconsistent performance — I monitor closely and set clear KPIs to track improvements.
    3. Lack of communication or responsiveness — I address it directly, set expectations, and decide if the partnership is worth continuing.

From an affiliate’s perspective, what matters most in an affiliate program?

1.Timely and transparent payments — affiliates need confidence in accurate, on-time payments.
2.Clear communication and support — being able to get answers, guidance, and updates quickly is essential.
3.Opportunities for growth — competitive offers, performance incentives, and tools that help them scale traffic effectively.

Name the tools you can’t imagine an affiliate manager working without.

  1. CRM / Affiliate tracking platforms — to monitor performance, track partners, and analyze data accurately.
    2. Spreadsheet & analytics tools — for performance analysis, trend spotting, and making data-driven decisions.
    3. Communication tools — email, chat, and video calls to maintain strong partner relationships.

Join N1 Partners

Partners who want to discuss a launch, explore tailored terms, or test an offer can reach out to Shirin directly.

N1 Partners provides everything affiliates need to stay ahead: high-converting products, ongoing analytics with optimization recommendations, and hands-on support from managers focused on long-term performance.

N1 Partners is more than an affiliate program. As a multi-brand affiliate platform and direct advertiser, the company unites 14+ casino and betting brands, operates across Tier-1 GEOs, delivers Reg2Dep rates of up to 70%, and offers competitive deals for top partners — CPA up to €700 and RevShare up to 45%. Trusted by 14,000+ partners, N1 Partners is recognized for its transparency, flexibility, and partner-first approach — where people and communication quality remain the foundation of long-term success.

The post N1 Faces: Shirin Mammadov — Building Trust That Drives Performance appeared first on Americas iGaming & Sports Betting News.

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