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Casino Guru resolves $1.35 million dispute, reinforcing commitment to player protection

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Casino Guru, a leading voice in online gambling advocacy, is pleased to announce the successful resolution of a $1.35m complaint through its influential Complaint Resolution Center. This case marks another achievement in Casino Guru’s ongoing mission to uphold fairness and transparency in the online gaming industry, following last year’s $1.99m resolution—a record for the platform.
The recent complaint involved a player whose account was unexpectedly suspended after attempting to
withdraw part of their $1.35m balance.
The player had complied with all verification requirements, yet faced extended delays in accessing their funds. After 2.5 months of Casino Guru’s dedicated mediation efforts, the player received the full amount owed.
This resolution highlights Casino Guru’s commitment to achieving fair outcomes, particularly in high-stakes situations that require meticulous handling and sustained communication with all parties involved.
This recent win is part of Casino Guru’s ongoing impact on the gambling industry. Since its inception in 2019, the Complaint Resolution Center has successfully resolved over 12,000 complaints, recovering more than $33m USD on behalf of players worldwide.
Notably, the $1.99m resolution in 2023, also led by Casino Guru’s expert team, set a benchmark for the platform and demonstrated its capacity to handle even the most complex, high-value disputes.
“Resolving cases of this magnitude is exactly why we established the Complaint Resolution Center,” said Petronela Kontos, Complaints Team Lead at Casino Guru. “We’re committed to protecting players and maintaining accountability within the industry, and these cases underscore our commitment to those values.”
With more than 42,000 complaints handled to date, Casino Guru’s Complaint Resolution Center remains the largest and most active platform of its kind.
The Center’s expert team is equipped to mediate complex cases efficiently, embodying Casino Guru’s dedication to player rights and industry integrity.
As the Center continues to grow, Casino Guru looks forward to expanding its team, advancing its technology, and collaborating with partners to further promote responsible gaming practices worldwide.

The post Casino Guru resolves $1.35 million dispute, reinforcing commitment to player protection appeared first on European Gaming Industry News.

GGPoker

GGPoker adds Action Voice packs featuring Doyle Brunson and other pros

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New software option replaces standard table announcements across cash games, tournaments and formats including All-In or Fold and Spin & Gold.

GGPoker on July 9, 2026 announced Action Voice, a new software feature that lets players replace standard table announcements with voice packs recorded by poker personalities, including Doyle Brunson.

The initial lineup named by the operator includes ten-time WSOP bracelet winner Doyle Brunson, Daniel Negreanu, Michael “The Grinder” Mizrachi and Kevin Martin, with additional voices “to be confirmed in the near future.”

Action Voice is available now across GGPoker’s product offering, including cash games, tournaments and formats such as All-In or Fold and Spin & Gold. Players can select voice packs in the desktop client via ‘My Page’ and then ‘My Action Voice’.

“Doyle Brunson may not be at the tables in the way that he used to, but his voice still can be,” said Sarne Lightman, Managing Director of GGPoker. “Action Voice is our way of keeping the legends who built this game part of the everyday experience – right alongside the players carrying it forward today, like Daniel and Michael. It’s a unique and fun new element to our software, and we can’t wait to reveal the rest of the lineup soon.”

GGPoker said more Action Voice packs will be announced in the coming weeks as it rolls out the full roster.

The post GGPoker adds Action Voice packs featuring Doyle Brunson and other pros appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Action Voice

The Godfather Of Poker Returns To The Table: Doyle Brunson’s Voice Comes To GGPoker

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GGPoker introduces Action Voice, letting players hear poker icons – including Doyle Brunson, Daniel Negreanu, Michael “The Grinder” Mizrachi and more – call their action at the tables

GGPoker, the World’s Biggest Poker Room, today unveiled Action Voice, a unique feature that gives players the option to replace GGPoker’s standard table announcements with those voiced by some of poker’s most iconic figures. For the first time, players can bet, raise, call, and fold to the voice of ten-time WSOP bracelet winner and back-to-back Main Event champion Doyle Brunson – alongside a growing roster of legends including Daniel Negreanu, Michael “The Grinder” Mizrachi, Kevin Martin, and additional names to be confirmed in the near future.

Action Voice is now available to all GGPoker players, who can select their preferred voice pack in the GGPoker software and hear it call their action while playing their favorite GGPoker games, including cash games, tournaments, and exclusive formats such as All-In or Fold and Spin & Gold.

“Doyle Brunson may not be at the tables in the way that he used to, but his voice still can be,” said Sarne Lightman, Managing Director of GGPoker. “Action Voice is our way of keeping the legends who built this game part of the everyday experience – right alongside the players carrying it forward today, like Daniel and Michael. It’s a unique and fun new element to our software, and we can’t wait to reveal the rest of the lineup soon.”

To select a new voice from within the desktop software, click on ‘My Page’, then ‘My Action Voice’. Choose your preferred voice by selecting the avatar, click ‘Apply’ and you are ready to hit the tables!

Additional voices will be revealed in the coming weeks as GGPoker rolls out the full Action Voice roster.

The post The Godfather Of Poker Returns To The Table: Doyle Brunson’s Voice Comes To GGPoker appeared first on Americas iGaming & Sports Betting News.

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Haaland

International bettors back Haaland’s Norway to beat England in World Cup Quarter Final Clash

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Kaizen Gaming shares Betano users’ predictions on teams heading to the World Cup semi-finals

As the World Cup moves into the last eight stage, Kaizen Gaming unveils exclusive proprietary data from its Betano platform, which reveals Argentina, Norway, Spain and France as the most backed teams by users globally to progress into the semi-finals.

Predicting the teams to qualify to the semi-finals (selections from the “To Qualify” market):

  • Norway backed by 75% of users to qualify over England
  • Argentina favoured by 80% of users to win over Switzerland
  • Spain narrowly predicted to come out on top over Belgium with 55% of users’ bets
  • France has been selected by 67% of users to pass through Morocco

 

With regards to two of the biggest surprises of the tournament this far, Brazil’s defeat to Norway and Germany’s elimination by Paraguay, it seems that for Betano users the shock wasn’t that big. In fact, 42% of users had seen Paraguay’s qualification coming, and 45% had predicted Norway getting through Brazil to reach the quarterfinals.

*The data shared has been extracted on the morning of July 8, 2026 from across 18 markets, excluding the UK. The international data sources may vary according to betting option availability per market. 

The post International bettors back Haaland’s Norway to beat England in World Cup Quarter Final Clash appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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