Latest News
Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution
Veikkaus will leverage Optimove across all products and channels to maximize lottery, casino, and sports betting player lifetime value through personalized and relevant marketing campaigns, and meeting the highest standards of Responsible Gaming
Veikkaus, Finland’s national lottery operator, has selected Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing solution to elevate player experiences, loyalty, and lifetime value. Veikkaus operates all gambling activities in Finland, offering a diverse range of games across three main categories: Lottery, Casino, and Sports Betting.
Optimove, the only CRM Marketing Solution approved as an official European Lotteries Association Associate Member, is the #1 CRM Marketing solution used by digital lottery operators across the globe. The company empowers digital lottery operators – such as Sisal, Scientific Games, Connecticut Lottery, Kentucky Lottery, Pennsylvania Lottery, Maryland Lottery, La Tinka, and more – to achieve growth through their existing players. Optimove is used by 56% of iGaming operators in EGR’s Power 50 Ranking 2024, including bet365, Kindred Group, Lottomatica, and Entain.
Veikkaus gains the following key capabilities:
- Advanced marketing AI capabilities: Providing AI-driven Insights, Creation, and Orchestration for better player understanding, streamlining of content creation, and campaign optimization for enhanced personalized experiences across player touchpoints.
- Enriched customer profiles: Unifying all historical, predictive, and real-time customer data from sources such as CRM, service clouds, and data warehouses via Optimove to create a comprehensive single customer view.
- Multichannel personalization and orchestration: Orchestrating hundreds of campaigns seamlessly across email, mobile, and web channels to deliver personalized customer communications across any channel.
- A continuous optimization loop: Measuring the incremental uplift of each campaign, journey, and strategy with productized experimentation tools to continuously optimize CRM Marketing performance.
- Adherence to meet or exceed Responsible Gambling Standards: As a global CRM Marketing platform, Optimove meets the highest standards of Responsible Gambling worldwide.
Additionally, Veikkaus will leverage Optimove’s Digital Experience Platform (DXP), Opti-X, to deliver personalized, dynamic content and product recommendations across multiple touchpoints, enhancing player satisfaction, engagement, and retention.
Optimove’s data-driven approach will help Veikkaus fine-tune jackpot sensitivity and optimize the generosity of bonuses and promotions. Predictive models will support Responsible Gambling by anticipating player behavior. Furthermore, Veikkaus will receive ongoing support from Optimove’s Strategic Services team, ensuring tailored, data-driven marketing and monetization strategies to maximize business results.
“This partnership with Optimove marks a significant step forward in driving our growth and Responsible Gaming initiatives. Optimove’s track record and industry experience are unparalleled in CRM marketing,” said Saara Pekkonen, VP of Marketing at Veikkaus. “Optimove’s proven ability to deliver personalized, data-driven player engagement at scale will be central to our continued drive to elevate our marketing strategy and execution. Optimove’s AI-powered capabilities enable us to offer players more relevant and engaging experiences, increasing satisfaction, loyalty, and maximizing player lifetime value.”
“Veikkaus has an incredible legacy in delivering engaging and Responsible Gaming experiences to the people of Finland,” said Pete Miles, Director of Sales at Optimove. “We’re honored to partner with them to enhance player engagement through tailored, data-driven marketing strategies. Optimove will enable Veikkaus to personalize every touchpoint, increasing player loyalty and satisfaction while ensuring Responsible Gambling practices remain at the forefront. Working in partnership with the Veikkaus team, we’ll provide data and insights that help Optimove continually lead the CRM marketing space with other WLA Members.”
The post Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution appeared first on European Gaming Industry News.
Latest News
GGPoker Announces Ocean Rewards – A New Industry-Leading Loyalty Program Launching January 30
GGPoker players to earn up to 80% cashback
GGPoker, the World’s Biggest Poker Room, is proud to announce the upcoming launch of Ocean Rewards, a brand-new player loyalty program set to premiere on January 30, 2026. Ocean Rewards will replace the existing Fish Buffet program, ushering in a new era of rewards with a focus on simplicity, long-term stability, and significantly higher value for players.
Designed to be the most rewarding loyalty scheme in the online poker industry, Ocean Rewards offers players the chance to earn up to 80% cashback, a substantial increase from the previous 60% cap. The new program is built to streamline the player experience, moving away from complex short-term goals to a model that rewards consistent play over the long term.
Key Benefits of Ocean Rewards
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Higher Cashback: Players can now receive up to 80% cashback, with improved rates available across all tiers
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Guaranteed Yearly Status: Unlike the previous program, which focused on shorter timeframes, Ocean Rewards allows players to lock in their tier status until the end of the following year, providing greater peace of mind and stability
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Simplified Earning: Players earn Tide Points and Gems through play. As players reach higher tiers – ranging from Fish to Shark – the rate at which Gems are earned increases, following the simple motto: “Collect more, Earn more”
Sarne Lightman, Managing Director of GGPoker, commented on the upcoming launch: “With Ocean Rewards, we are taking our commitment to players to the next level. We wanted to move away from the short-term grind and create a program that truly honors loyalty with long-term security. By offering guaranteed yearly status and raising the cashback ceiling to an industry-leading 80%, we ensure that every player – whether a casual enthusiast or a dedicated professional – gets more value than ever before. This is the evolution of rewards our community deserves.”
Transition for Existing Players
The transition on January 30 will be automatic. Players do not need to take any action to opt in. Existing Fish Buffet rewards will be automatically cashed out to player balances, and accounts will be instantly upgraded to their new Ocean Rewards tier.
To learn more about Ocean Rewards, please visit: ggpoker.com/monthly-rewards/ocean-rewards/
The post GGPoker Announces Ocean Rewards – A New Industry-Leading Loyalty Program Launching January 30 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Gambling in the USA
MONOPOLY Table Games Progressive from Galaxy Gaming debuts at the Plaza Hotel & Casino
MONOPOLY Table Games Progressive brings the beloved classic to life in the casino pit, transforming every round into a dynamic and rewarding experience. Mr. Monopoly is the star of the show, randomly selecting hands and providing exciting multipliers up to 10x, keeping players engaged and on the edge of their seats.
Details
Designed to deliver high energy and volatility without compromising house edge, the MONOPOLY Table Games Progressive is unlike anything the industry has seen. With nostalgic animations and familiar visuals, this theme adds a fresh layer of excitement to the table—and best of all, it’s compatible with nearly any Galaxy Gaming progressive.
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The post MONOPOLY Table Games Progressive from Galaxy Gaming debuts at the Plaza Hotel & Casino appeared first on Americas iGaming & Sports Betting News.
Latest News
Welsh great-grandfather wins £291,000 with The Pools
Liverpool fan Peter celebrating bumper payout thanks to Man Utd’s late 4-4 draw with Bournemouth
A Welsh great-grandfather is celebrating a life-changing £291,000 win with The Pools, after selecting eight score draws, including Manchester United’s 4-4 Premier League December classic with Bournemouth.
Peter, 77 from Pontypridd, has played The Pools for over 40 years and enjoyed a magical Christmas and New Year to remember after securing the lucrative jackpot via his Classic Pools selections last month.
Seven correct selections from a rollercoaster weekend of European football in December saw Peter go into the Monday evening fixture at Old Trafford needing a score draw to land a life-changing sum. A topsy-turvy affair saw eight goals scored, including Eli Junior Kroupi’s 84th-minute equaliser, which brought home the eight-fold coupon.
Peter’s win was the biggest on Classic Pools since September 2024 when a lucky player took home £318,292.
Peter said: “I had selected the eight fixtures, but wasn’t watching the Manchester United game – it wasn’t until I received the phone call the next morning that I realised I’d won! I was shocked, happy, crying – all those emotions at once!
“I’m actually a Liverpool fan, so it’s fair to say we had a good 2025 – lifting the Premier League trophy and then winning on The Pools the week before Christmas. There was certainly plenty of celebrating across the festive period!
“This would be special at any time of year, but especially around Christmas and New Year, it was amazing, it couldn’t be better.”

‘This money means security and happiness for my family’
Peter was diagnosed with a rare spinal disability around 20 years ago, meaning most of his time is spent at his home in South Wales. But having always looked forward to playing The Pools each week, his win now offers his family a bright future.
He added: “The Pools has always been a hobby for me and I look forward to playing every weekend. I was diagnosed with syringomyelia in my 50s, a neurological disorder of the spine, so spend most of my time at home.
“I haven’t been able to travel for a long time, we haven’t been on holiday for a number of years, but I’m hoping we can maybe now book a trip to Spain with all the family.
“I’ve won small amounts with The Pools before, but nothing quite like this! It’s an amazing amount of money for my wife Janet, the children, the grandchildren, and the great-grandchildren too.
“We live in a house, but we can now hope to move into a bungalow, all on one floor, which will help me a lot. This money means happiness and security for my family, which will allow us to plan for the future.”
James Arnold, CEO of The Pools, said: “We’re all about celebrating all wins at The Pools, both big and small, but it’s fair to say one of our customers in Wales pulled off quite the coup with this Classic Pools selection last month.
“Landing eight correct score draws, ending in Manchester United’s memorable 4-4 draw with Bournemouth, has given Peter a life-changing sum, and we’re delighted to see the positive impact the winnings can have both for Peter, his wife Janet and all his family.
“Peter has played with The Pools for more than 40 years, so to see his success one week before Christmas, the same year his beloved Liverpool won the Premier League… it’s fair to say you couldn’t write the script for this one!”
Peter’s winning coupon
Saturday 13th December
- Telstar v NEC – 2-2
- Waregem v RAAL La Louviere – 2-2
Sunday 14th December
- AC Milan v Sassuolo – 2-2
- Bayern Munich v Mainz – 2-2
- Freiburg v Borussia Dortmund – 1-1
- NAC Breda v Utrecht – 1-1
- Genk v Westerlo – 1-1
Monday 15th December
- Man Utd v Bournemouth – 4-4
The post Welsh great-grandfather wins £291,000 with The Pools appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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