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Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution
Veikkaus will leverage Optimove across all products and channels to maximize lottery, casino, and sports betting player lifetime value through personalized and relevant marketing campaigns, and meeting the highest standards of Responsible Gaming
Veikkaus, Finland’s national lottery operator, has selected Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing solution to elevate player experiences, loyalty, and lifetime value. Veikkaus operates all gambling activities in Finland, offering a diverse range of games across three main categories: Lottery, Casino, and Sports Betting.
Optimove, the only CRM Marketing Solution approved as an official European Lotteries Association Associate Member, is the #1 CRM Marketing solution used by digital lottery operators across the globe. The company empowers digital lottery operators – such as Sisal, Scientific Games, Connecticut Lottery, Kentucky Lottery, Pennsylvania Lottery, Maryland Lottery, La Tinka, and more – to achieve growth through their existing players. Optimove is used by 56% of iGaming operators in EGR’s Power 50 Ranking 2024, including bet365, Kindred Group, Lottomatica, and Entain.
Veikkaus gains the following key capabilities:
- Advanced marketing AI capabilities: Providing AI-driven Insights, Creation, and Orchestration for better player understanding, streamlining of content creation, and campaign optimization for enhanced personalized experiences across player touchpoints.
- Enriched customer profiles: Unifying all historical, predictive, and real-time customer data from sources such as CRM, service clouds, and data warehouses via Optimove to create a comprehensive single customer view.
- Multichannel personalization and orchestration: Orchestrating hundreds of campaigns seamlessly across email, mobile, and web channels to deliver personalized customer communications across any channel.
- A continuous optimization loop: Measuring the incremental uplift of each campaign, journey, and strategy with productized experimentation tools to continuously optimize CRM Marketing performance.
- Adherence to meet or exceed Responsible Gambling Standards: As a global CRM Marketing platform, Optimove meets the highest standards of Responsible Gambling worldwide.
Additionally, Veikkaus will leverage Optimove’s Digital Experience Platform (DXP), Opti-X, to deliver personalized, dynamic content and product recommendations across multiple touchpoints, enhancing player satisfaction, engagement, and retention.
Optimove’s data-driven approach will help Veikkaus fine-tune jackpot sensitivity and optimize the generosity of bonuses and promotions. Predictive models will support Responsible Gambling by anticipating player behavior. Furthermore, Veikkaus will receive ongoing support from Optimove’s Strategic Services team, ensuring tailored, data-driven marketing and monetization strategies to maximize business results.
“This partnership with Optimove marks a significant step forward in driving our growth and Responsible Gaming initiatives. Optimove’s track record and industry experience are unparalleled in CRM marketing,” said Saara Pekkonen, VP of Marketing at Veikkaus. “Optimove’s proven ability to deliver personalized, data-driven player engagement at scale will be central to our continued drive to elevate our marketing strategy and execution. Optimove’s AI-powered capabilities enable us to offer players more relevant and engaging experiences, increasing satisfaction, loyalty, and maximizing player lifetime value.”
“Veikkaus has an incredible legacy in delivering engaging and Responsible Gaming experiences to the people of Finland,” said Pete Miles, Director of Sales at Optimove. “We’re honored to partner with them to enhance player engagement through tailored, data-driven marketing strategies. Optimove will enable Veikkaus to personalize every touchpoint, increasing player loyalty and satisfaction while ensuring Responsible Gambling practices remain at the forefront. Working in partnership with the Veikkaus team, we’ll provide data and insights that help Optimove continually lead the CRM marketing space with other WLA Members.”
The post Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution appeared first on European Gaming Industry News.
BIG Cyber
BMM INNOVATION GROUP TO SPONSOR AND EXHIBIT AT SBC RIO 2026 MARCH 3–5 AT RIOCENTRO, RIO DE JANEIRO
BMM Innovation Group (BIG) has confirmed its sponsorship and exhibition at SBC Summit Rio, taking place March 3–5, 2026, at Riocentro. Attendees can visit the company at Stand A816 to explore its latest compliance, cybersecurity, and training solutions for the regulated gaming sector.
Headquartered in Las Vegas, BMM Innovation Group continues to expand its presence in Latin America, supporting Brazil’s rapidly growing regulated betting and iGaming market.
Strengthening Compliance in Brazil’s Regulated Market
At SBC Rio 2026, BIG will spotlight BMM Testlabs and its comprehensive product compliance testing and certification services. With an established office in São Paulo and 15 additional global locations, BMM Testlabs works closely with regulators, operators, and suppliers across Brazil and Latin America.
As Brazil’s regulated sports betting and online gaming market accelerates, compliance, responsible gaming, and player protection remain top priorities. BMM Testlabs ensures that fixed-odds betting systems and online gaming platforms meet Brazilian regulatory standards, supporting secure and transparent market growth.
Marzia Turrini, President of iGaming & Cybersecurity at BMM Testlabs, highlighted Brazil as one of the world’s most dynamic gaming markets, emphasizing the importance of regulatory compliance and system security in driving sustainable expansion.
Cybersecurity and Responsible Gaming Solutions
In addition to compliance services, BIG will present solutions from:
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BIG Cyber – Delivering penetration testing, vulnerability assessments, PCI:DSS evaluations, and managed cybersecurity services to protect operators and suppliers from emerging threats.
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RG24seven Virtual Training – Providing compliance-focused online training programs covering Responsible Gaming and Anti-Money Laundering (AML), with content available in Portuguese and Spanish to support regional operators.
Together, these solutions reinforce BIG’s mission to serve the full gaming ecosystem—from product certification and cybersecurity protection to regulatory training and workforce education.
Meet BMM Innovation Group at SBC Rio
Industry professionals attending SBC Summit Rio 2026 are invited to schedule in-person meetings with BMM Innovation Group representatives to discuss compliance, cybersecurity, and training strategies tailored to Brazil’s evolving regulatory landscape.
More about the event to meet with BMM representatives at https://sbcnews.co.uk/events/2026/02/25/sbc-summit-rio-2026-2/
The post BMM INNOVATION GROUP TO SPONSOR AND EXHIBIT AT SBC RIO 2026 MARCH 3–5 AT RIOCENTRO, RIO DE JANEIRO appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
La Ciudad autónoma acudirá de nuevo a Madrid para reforzar su compromiso con la Industria
La próxima edición de Interazar volverá a ser el gran punto de encuentro de la Industria del Juego española y contará, una vez más, con la participación activa del Gobierno de Ceuta, que reafirma así su compromiso firme y continuado con un Sector del todo determinante para su modelo económico.
Ceuta vuelve a la Feria Española del Juego los próximos días 28 y 29 de abril en IFEMA con un mensaje claro: la Ciudad se ha convertido en uno de los grandes polos de atracción para la Industria del Juego y la tecnología, ya no sólo en España, sino en Europa. La presencia institucional ceutí servirá para continuar mostrando las ventajas fiscales únicas de la Ciudad, su seguridad jurídica y un ecosistema cada vez más maduro, que ya alberga a buena parte de las principales compañías del Juego online que operan en España.
La apuesta del Gobierno de Ceuta por el Sector no es coyuntural. Los datos avalan un modelo que ha generado empleo cualificado, incrementando de forma notable la recaudación pública y situando a la Ciudad como un hub tecnológico de referencia. Interazar se presenta así, como el foro natural para reforzar la relación con las empresas ya implantadas y para abrir nuevas vías de colaboración con Operadores y proveedores que buscan un entorno competitivo y estable desde el que crecer.
La combinación entre un certamen con identidad propia como Interazar, y una Administración que ha sabido entender el potencial del Sector, convierte esta participación en una muestra más de una estrategia coherente y sostenida en el tiempo.
The post Ceuta refuerza su apuesta por el Juego en Interazar, la gran Feria española del Sector appeared first on Americas iGaming & Sports Betting News.
EMERGENCY HQ
EMERGENCY Developer Sixteen Tons on Record Growth Trajectory: Studio Appoints Creator of Billion-Dollar Hit June’s Journey as Chief Creative Officer
Sixteen Tons Entertainment, the studio behind the award-winning EMERGENCY series, today announced the appointment of Sebastian Nußbaum as Chief Creative Officer. A lifelong fan of the franchise and an accomplished creative leader in the European games industry, Nußbaum joins CEO Jan Richter’s leadership team to guide the next phase of EMERGENCY’s growth.
Nußbaum’s connection to EMERGENCY spans back to the franchise’s earliest titles, drawn to its unique blend of authentic simulation and strategic gameplay. This personal passion, combined with Sixteen Tons’ recent performance, made joining the studio an easy decision.
Over 200% Revenue Growth for EMERGENCY HQ
Since Jan Richter became CEO in mid-2024, EMERGENCY HQ has achieved remarkable growth, with monthly revenue increasing by more than 200% in just 18 months — eight years after its original launch. The growth has been almost entirely organic, fueled by consistent content updates, live events, and expansion into international markets, particularly the United States. The studio now employs approximately 35 team members.
From Niche Franchise to Billion-Dollar Potential
At Wooga, Nußbaum served as Vice President Creative, leading the development of June’s Journey and Pearl’s Peril, turning them into globally successful titles with June’s Journey generating over $1 billion in lifetime revenue. He now brings this expertise to Sixteen Tons, aiming to scale EMERGENCY into its next era.
Leadership Comments
“The growth of EMERGENCY HQ over the past 18 months demonstrates the true potential of this brand — and we are still early,” said Jan Richter, CEO of Sixteen Tons. “Sebastian brings not only creative vision and passion, but also the operational expertise to elevate the franchise and redefine its genre. His decision to join our team validates our ambitions and motivates us to raise the bar even further.”
Nußbaum added:
“What Jan and the team have achieved with EMERGENCY HQ is truly impressive. The dynamic growth, clarity of strategy, and strength of the team made it clear that something special is happening at Sixteen Tons. I’m excited to contribute to the evolution of this brand and help realize its enormous potential.”
Sixteen Tons at GDC 2026
Sixteen Tons Entertainment will showcase its development at the Game Developers Conference (GDC) in San Francisco, March 9–13. CEO Jan Richter will present insights into the transformation of EMERGENCY HQ and its record revenue growth, while Sebastian Nußbaum will be available for interviews and media engagements.
The post EMERGENCY Developer Sixteen Tons on Record Growth Trajectory: Studio Appoints Creator of Billion-Dollar Hit June’s Journey as Chief Creative Officer appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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