Latest News
Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution
Veikkaus will leverage Optimove across all products and channels to maximize lottery, casino, and sports betting player lifetime value through personalized and relevant marketing campaigns, and meeting the highest standards of Responsible Gaming
Veikkaus, Finland’s national lottery operator, has selected Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing solution to elevate player experiences, loyalty, and lifetime value. Veikkaus operates all gambling activities in Finland, offering a diverse range of games across three main categories: Lottery, Casino, and Sports Betting.
Optimove, the only CRM Marketing Solution approved as an official European Lotteries Association Associate Member, is the #1 CRM Marketing solution used by digital lottery operators across the globe. The company empowers digital lottery operators – such as Sisal, Scientific Games, Connecticut Lottery, Kentucky Lottery, Pennsylvania Lottery, Maryland Lottery, La Tinka, and more – to achieve growth through their existing players. Optimove is used by 56% of iGaming operators in EGR’s Power 50 Ranking 2024, including bet365, Kindred Group, Lottomatica, and Entain.
Veikkaus gains the following key capabilities:
- Advanced marketing AI capabilities: Providing AI-driven Insights, Creation, and Orchestration for better player understanding, streamlining of content creation, and campaign optimization for enhanced personalized experiences across player touchpoints.
- Enriched customer profiles: Unifying all historical, predictive, and real-time customer data from sources such as CRM, service clouds, and data warehouses via Optimove to create a comprehensive single customer view.
- Multichannel personalization and orchestration: Orchestrating hundreds of campaigns seamlessly across email, mobile, and web channels to deliver personalized customer communications across any channel.
- A continuous optimization loop: Measuring the incremental uplift of each campaign, journey, and strategy with productized experimentation tools to continuously optimize CRM Marketing performance.
- Adherence to meet or exceed Responsible Gambling Standards: As a global CRM Marketing platform, Optimove meets the highest standards of Responsible Gambling worldwide.
Additionally, Veikkaus will leverage Optimove’s Digital Experience Platform (DXP), Opti-X, to deliver personalized, dynamic content and product recommendations across multiple touchpoints, enhancing player satisfaction, engagement, and retention.
Optimove’s data-driven approach will help Veikkaus fine-tune jackpot sensitivity and optimize the generosity of bonuses and promotions. Predictive models will support Responsible Gambling by anticipating player behavior. Furthermore, Veikkaus will receive ongoing support from Optimove’s Strategic Services team, ensuring tailored, data-driven marketing and monetization strategies to maximize business results.
“This partnership with Optimove marks a significant step forward in driving our growth and Responsible Gaming initiatives. Optimove’s track record and industry experience are unparalleled in CRM marketing,” said Saara Pekkonen, VP of Marketing at Veikkaus. “Optimove’s proven ability to deliver personalized, data-driven player engagement at scale will be central to our continued drive to elevate our marketing strategy and execution. Optimove’s AI-powered capabilities enable us to offer players more relevant and engaging experiences, increasing satisfaction, loyalty, and maximizing player lifetime value.”
“Veikkaus has an incredible legacy in delivering engaging and Responsible Gaming experiences to the people of Finland,” said Pete Miles, Director of Sales at Optimove. “We’re honored to partner with them to enhance player engagement through tailored, data-driven marketing strategies. Optimove will enable Veikkaus to personalize every touchpoint, increasing player loyalty and satisfaction while ensuring Responsible Gambling practices remain at the forefront. Working in partnership with the Veikkaus team, we’ll provide data and insights that help Optimove continually lead the CRM marketing space with other WLA Members.”
The post Veikkaus, Finland’s National Lottery Operator, Selects Optimove, the #1 CRM Marketing Solution for the iLottery and iGaming sector, as its CRM Marketing Solution appeared first on European Gaming Industry News.
Latest News
WinSpirit’s UnValentine’s Day: A New Take on February Engagement
While most gaming brands lean into February with predictable romance-themed campaigns, WinSpirit has taken a different path. Instead of hearts, roses, and sentimental messaging, the brand’s new UnValentine’s Day campaign embraces humor, honesty, and emotional relatability — offering players a refreshing alternative to seasonal clichés.
Reframing the Valentine’s Narrative
Valentine’s promotions in the gaming industry often follow the same script: romantic visuals, love-driven bonuses, and polished messaging designed to evoke idealized relationships. But WinSpirit identified a quieter audience segment — players who feel disconnected from the seasonal hype or simply tired of it.
UnValentine’s Day flips the script. Rather than amplifying traditional romance, the campaign creates space for lighthearted honesty. It invites players to laugh at overused Valentine’s tropes and engage with the brand in a way that feels authentic and current.
This isn’t anti-Valentine’s — it’s anti-generic.
A Simple Yet Strategic Engagement Mechanic
At the center of the campaign is a playful interactive poll hosted on a dedicated landing page. Users are asked to vote for the Valentine’s cliché they find most annoying, turning a simple click into a meaningful re-engagement touchpoint.
There’s no heavy gamification or aggressive conversion push. No complicated mechanics. Just:
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A quick interaction
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A sense of being heard
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A shared cultural moment
By lowering the barrier to participation, WinSpirit prioritizes emotional connection over transactional incentives — a subtle but powerful shift in campaign strategy.
Differentiation Through Empathy
What sets UnValentine’s Day apart is the strategic intent behind it. WinSpirit isn’t dismissing Valentine’s Day — it’s broadening the conversation. The campaign acknowledges that seasonal experiences aren’t universal and that humor can be one of the strongest tools for connection.
This empathy-driven positioning reflects a larger evolution in gaming marketing:
moving away from pressure-based promotions and toward relevance, personality, and genuine audience alignment.
UnValentine’s Day serves as a case study in how online casinos can stand out — not by shouting louder, but by listening better.
Built for Modern Player Expectations
Today’s players expect more than bonuses wrapped in holiday graphics. They value:
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Transparency
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Relatability
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Entertainment that respects individuality
WinSpirit’s approach demonstrates that engagement doesn’t need to be complex to be effective. It just needs emotional intelligence.
The campaign succeeds because it:
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Respects short attention spans
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Builds alignment without forced sentimentality
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Encourages organic conversation
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Reinforces the brand’s fresh, responsive identity
A Micro-Campaign with Macro Impact
In a market where seasonal messaging often feels interchangeable, UnValentine’s Day stands out by doing something simple — acknowledging reality.
It proves that thoughtfully designed micro-campaigns can:
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Strengthen brand voice
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Increase meaningful user touchpoints
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Drive engagement without relying on traditional promotional pressure
Now live on the WinSpirit platform, UnValentine’s Day invites players to engage differently this February — and signals a broader shift in how gaming brands can approach seasonal marketing.
For operators and marketers observing the evolution of player engagement strategies, it’s a campaign worth watching
The post WinSpirit’s UnValentine’s Day: A New Take on February Engagement appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
iGaming
Vegangster Launches Fully Integrated Lootboxes as a Native Platform Feature
Vegangster has unveiled a fully integrated lootbox system as a native feature within its iGaming platform, offering operators a powerful new tool to increase player engagement and unlock additional revenue streams. Early adopters report that lootboxes are already contributing between 5% and 7% of total Gross Gaming Revenue (GGR) within the first month of launch.
Unlike third-party game integrations, Vegangster’s lootboxes are built directly into the core platform. This native integration gives operators complete control over configuration, performance mechanics, and lobby placement. In addition, the revenue share model is significantly more favorable compared to external game providers, improving overall margins.
“Brands already using lootboxes are generating between 5 and 7 per cent of their total GGR from lootboxes within the first month,” said Michael Oziransky, CPO at Vegangster.
A Familiar, High-Engagement Mechanic
The lootbox model draws inspiration from popular video game mechanics. Players purchase a lootbox at a fixed price and receive a reward determined by predefined probability settings. Depending on configuration and chance, rewards can exceed the original purchase value, adding excitement and replay potential.
Operators maintain full control over both technical and commercial settings. Prize categories, win probabilities, and RTP logic are configured directly within the Vegangster platform. This flexibility allows operators to tailor lootboxes to different player segments, campaigns, and strategic objectives.
Available rewards can include:
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Cash prizes
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Digital assets
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NFTs
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Physical merchandise
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Custom operator-defined rewards
Once a player receives a reward, they can choose to keep it or sell it back for cash. This streamlined process keeps gameplay transparent while offering operators multiple payout and value-structuring options.
A Versatile Tool for Acquisition and Retention
Lootboxes can also be deployed as part of promotional campaigns. Operators may offer lootbox-based free spins to players, affiliates, or marketing partners. Different configurations can be aligned with specific goals, whether driving new player acquisition, increasing engagement, or improving retention metrics.
Part of a Broader Platform Roadmap
Lootboxes represent the first release in Vegangster’s roadmap of platform-native mini-games planned through 2026. Upcoming additions will include fast, session-based mechanics inspired by crash-style games, along with enhanced social engagement features designed to further boost player interaction.
About Vegangster
Vegangster delivers a full-stack iGaming platform engineered for speed, scalability, and operational control. Its turnkey, white-label, and sweepstakes solutions combine casino and sportsbook content, payments, CRM, compliance tools, and social features into a unified, mobile-first ecosystem. The platform enables operators to launch quickly and scale confidently in competitive markets.
Press Contact
Romans Kozlovskis
[email protected]
The post Vegangster Launches Fully Integrated Lootboxes as a Native Platform Feature appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
WinSpirit’s UnValentine’s Day: A New Take on February Engagement
While most gaming brands flood February with romantic visuals and heart-shaped incentives, WinSpirit has chosen to challenge tradition with an unexpected twist. The brand’s new seasonal campaign, UnValentine’s Day, moves away from idealized love stories and toward something many players crave more—relatable honesty and lighthearted fun.
Reframing the Valentine’s Narrative
Traditional Valentine’s campaigns often follow a familiar formula: roses, candlelit dinners, and generic love messaging. But WinSpirit saw an overlooked segment — those who feel disconnected from the seasonal hype, or even fatigued by it.
With UnValentine’s Day, WinSpirit offers something different: a moment of comic relief, emotional resonance, and brand interaction. Instead of pretending every player is in the mood for romance, the brand invites them to speak their truth — and laugh about the clichés that usually go unspoken.
A Simple Yet Strategic Mechanic
The core of the campaign centers around a playful, interactive poll hosted on a dedicated landing page. Users are encouraged to vote for the Valentine’s cliché that annoys them the most — with the act of voting becoming a low-barrier touchpoint for re-engagement.
There’s no gamification overload or pressure to convert. Just one click, a sense of being heard, and a chance to take part in a conversation that feels current and real.
Brand Differentiation Through Empathy
What makes this campaign noteworthy isn’t just its originality — it’s the strategic mindset behind it. WinSpirit isn’t mocking Valentine’s Day; it’s expanding the dialogue around it. The brand acknowledges that not everyone experiences the season the same way and that humor can be a powerful connector.
This kind of empathy-driven positioning reflects a broader shift in how brands build engagement — moving away from promotional pressure and toward emotional relevance and genuine user alignment. UnValentine’s Day stands as a strong case study in how casinos can apply this approach in a meaningful, scalable way.
Built for Today’s Players
WinSpirit’s approach reflects a broader evolution in user expectations. Today’s audiences value transparency, relatability, and entertainment that respects their individuality. Campaigns like UnValentine’s Day show that engagement doesn’t have to be elaborate — just emotionally intelligent.
It’s an activation that:
- Respects user attention spans
- Builds emotional alignment without sentimentality
- Generates conversation organically (without incentives as the main driver)
- Reinforces brand identity as fresh, responsive, and non-generic
The Bigger Picture
As seasonal messaging becomes increasingly homogenized across the gaming sector, WinSpirit’s UnValentine’s Day stands out by simply listening. It proves that thoughtful micro-campaigns can both elevate brand voice and increase user touchpoints — without relying on traditional promotional pressure.
UnValentine’s Day is now live on the brand’s platform and serves as an open invitation to engage differently this February. For operators and marketers watching the evolution of seasonal gaming engagement, it’s a campaign worth noting.
The post WinSpirit’s UnValentine’s Day: A New Take on February Engagement appeared first on Americas iGaming & Sports Betting News.
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