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GR8 Tech iFrame CRM: a new bonus system

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GR8 Tech presents a new bonus system within its iFrame CRM, designed to empower operators. This cutting-edge feature is aimed at helping to attract new customers to the platforms and retain current customers or engage them from casino to sports.

Promotions can be issued seamlessly through the back office, allowing users to view all available bonuses directly from their promo lobby. First available bonuses in iFrame are FreeBets. The FreeBet can be customized with options like validity period, eligible sports, line types (Live, Prematch), bet types (Single, Parlay), maximum odds, and FreeBet amount, providing flexibility to tailor the bonus to specific conditions.

Players can have multiple FreeBets with different settings and amounts available at the same time, allowing them to choose which one to use on a specific bet. The betslip clearly shows the conditions for each FreeBet, making it easy to use without needing to check the promo lobby for details.

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GR8Tech’s iFrame CRM stands out in the market with its sophisticated tools for campaign management to analyze how the campaign is going and each player’s journey based on his ID. Operators can include players in a promotional campaign through various methods, depending on the integration specifics. These methods include uploading a list of player IDs via CSV or Players DWH, using Players Ref.code, API, selecting players from AMS Segments, or triggering inclusion through an Event Source or webhook tool. The available options depend on the integration setup and platform’s capabilities. The integration of webhooks allows seamless additions of players to promotional campaigns based on actions taken within the platform, creating a dynamic user engagement experience. A link can be placed anywhere on the operator’s side and when the user clicks this button, he is automatically added to the promo campaign.

All data on issued FreeBets is available in detailed reports through Tableau, provided as part of the standard reporting packages for operators. This allows for in-depth analysis and insights into campaign performance.

Recognizing that our clients may require guidance, GR8 Tech is committed to providing ongoing support. Operators will have access to a comprehensive knowledge hub that details every aspect of setting up campaign promotions, along with training sessions for staff unfamiliar with the system.

The post GR8 Tech iFrame CRM: a new bonus system appeared first on European Gaming Industry News.

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Relax Gaming roars into action with the release of Tiger Shrine

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Relax Gaming, the iGaming aggregator and supplier of unique content, invites players to take a walk on the wild side with the release of Tiger Shrine.

Set deep in the heart of the Asian jungle, this 6×4 slot introduces players to a world of fierce creatures and engaging features and mechanics, including Reel Expansion, stacked symbols, Multiplier Wilds and Free Spins that can push players towards a max win of 10,000x.

Landing three or more bonus symbols anywhere on the reels allows players to choose from one of three Bonus Game modes: Reel Expansion, Symbol Upgrade and Multiplier Upgrade.

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Reel Expansion mode sees players collect coins to increase the number of symbols on the reel, unlocking up to 117,649 ways to win. Symbol Upgrade mode sees players hunt for coins that transform animal symbols into the highest-paying Tiger symbol. Multiplier Upgrade mode increases the values of all Multiplier Wilds whenever a coin is collected.

Wild symbols can land at any time carrying multipliers worth up to x5 during base gameplay, while the Multiplier Upgrade mode can push these values even higher.

The Bonus Game modes can be accessed immediately via a Buy Feature that offers players guaranteed entry at 60x their bet or a Super Bonus entry at 250x their bet, which grants 25 free spins.

Shelley Hannah, CPO at Relax Gaming, said: “Tiger Shrine is a great addition to our award-winning portfolio of slots, and we can’t wait to see players get stuck into it! The medium volatility and buffalo-style gameplay is accompanied by some fierce features and mechanics, which can make sure it lives up to the high expectations we have for it.”

The post Relax Gaming roars into action with the release of Tiger Shrine appeared first on European Gaming Industry News.

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Vegas Kings Becomes a Certified Playtech Provider, Strengthening Industry Leadership

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Collaboration between Playtech and Vegas Kings brings enhanced iGaming creative and development solutions to operators


Vegas Kings, the most experienced iGaming web design and development agency, is proud to announce it has joined as a partner in the Playtech SAAS Marketplace. This partnership with Playtech, one of the largest platform providers in the iGaming industry, marks a significant milestone in their 26+ year journey of delivering innovative solutions and high-quality services to global gaming operators.

As a certified provider, Vegas Kings now offers a seamless extension of Playtech’s cutting-edge platform capabilities. With a history of successful collaborations with Playtech clients like PlayTsogo and betOcean, Vegas Kings is well-positioned to support operators in enhancing user experiences, optimizing acquisition strategies and driving brand success across all verticals.

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Expanding Horizons with Playtech
This certification enables Vegas Kings to deliver tailored creative design and technical development services to Playtech’s vast client network. From comprehensive solutions like logo and web design, 3D development and CRM marketing assets to bespoke front-end development on Playtech’s platform, our services are designed to drive impactful results for operators.

“We are super excited to deepen our partnership with Playtech, a brand synonymous with innovation and excellence in the iGaming space. This certification underscores our dedication to delivering industry-leading solutions that empower operators to excel in regulated markets worldwide,” said Ashley Adir, CEO of Vegas Kings.

As our SAAS program continues to expand, we are thrilled to be partnering with top-quality suppliers in the agency space. This collaboration enables operators to access exceptional support in design, creative, and campaign management. Vegas Kings have been long-standing partners with Playtech, and their outstanding work and expertise make them a great choice. I look forward to seeing this partnership flourish and grow. said Mark Allan-Jones, SAAS Commercials Partnerships Manager of Playtech.

Driving the Future of iGaming
Vegas Kings’ unique blend of creativity, technical expertise, and deep industry knowledge makes us an ideal partner for Playtech’s clients. Together, we aim to innovate and elevate the iGaming experience for operators and players alike, ensuring seamless integration, high-quality designs, and exceptional user engagement.

The post Vegas Kings Becomes a Certified Playtech Provider, Strengthening Industry Leadership appeared first on European Gaming Industry News.

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Compliance Updates

UKGC Imposes Fine of £375,000 on Football Pools Limited

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The UK Gambling Commission (UKGC) has imposed a fine of £375,000 on online gambling business, Football Pools Limited, after a Commission investigation revealed social responsibility and anti-money laundering failures. The breaches were occurred between September 2022 and August 2023.

John Pierce, Commission Director of Enforcement, said: “This case demonstrates that the Licensee’s approach to anti-money laundering risk profiling and monitoring was insufficient, allowing high-risk customers to continue gambling before completing necessary enhanced due diligence checks.

“In addition, the Licensee was over-reliant on financial alerts that whilst preventing significant losses meant it failed to engage in a timely manner with some customers who were potentially experiencing other markers of gambling-related harm such as time spent gambling and high velocity spend.

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“While it is recognised that necessary improvements have been made by the Licensee following the completion of the compliance assessment, the Commission will take further action if these standards are not maintained.”

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