Compliance Updates
SOFTSWISS Poised to Become First Certified Software Provider in Brazil
SOFTSWISS, a global leader in the iGaming technology with over 15 years of experience, is on track to secure certification for its Casino Platform and Sportsbook in Brazil. The certification process, conducted by an authorised testing laboratory, is currently underway. As the process unfolds, SOFTSWISS shares insights into the critical requirements for success in the burgeoning Brazilian market.
Last year, SOFTSWISS obtained GLI-19 and GLI-33 certifications, providing a solid foundation for meeting Brazilâs regulatory standards. However, the Brazilian market has its distinct regulatory demands. Through close consultations with certifying laboratories, SOFTSWISS has identified key priorities set by the Brazilian Government, including player registration, Know Your Customer (KYC) protocols, and responsible gambling practices.
Andrey Starovoitov, Co-CEO at SOFTSWISS, comments: âWe view Brazil as a highly promising region and are encouraged by the progress in local regulation as well as by the proactive efforts of local authorities to refine and enhance the existing legal framework. The stringent requirements for gambling software emphasise responsible gambling and public protection, which regulators aim to balance effectively with business interests. Itâs clear that the Brazilian Government is working diligently to maintain the appeal of white labelling within this market, ensuring a healthy environment for both operators and players.â
Enhanced Registration Processes
One of the standout features of Brazilâs regulatory approach is its emphasis on a robust registration process designed to mitigate potential risks for both players and operators. Notably, the regulation requires new players to provide a CPF number (Brazilian Individual Taxpayer Registry Number) during registration. The system verifies the number to prevent users from creating multiple accounts as well as guarantees that registrations are made with accurate personal details, reducing fraud risks.
This measure will be crucial in preventing underage gambling, protecting self-excluded individuals, shielding operators from bonus abuse through account multiplicity, and enabling the government to monitor tax compliance on winnings.
Stringent KYC Protocols
Brazilâs regulatory framework is also expected to introduce enhanced KYC procedures. Specific user actions, such as password resets or profile updates, may require additional verification steps. A possible implementation is a liveness check, necessitating technical upgrades to most existing platforms. This approach ensures higher security and compliance, safeguarding both operators and end-users.
Commitment to Responsible Gambling
Responsible gambling is a top priority for the Brazilian regulator. Currently, the regulator is formulating a comprehensive set of requirements that will empower players to control their gaming activities. These features must be seamlessly integrated into gaming platforms, reflecting the governmentâs commitment to protecting players and promoting a safe gambling environment.
Given its extensive expertise in this area, SOFTSWISS is well-positioned to meet these requirements. With a strong track record in maintaining high security standards, the company has demonstrated its capability by helping operators secure around 6 million euro through its Anti-Fraud team in H1 2024. These efforts have not gone unnoticed; SOFTSWISS has been recognised with multiple industry accolades, such as SiGMA Africa Awards, for its commitment to responsible gambling, solidifying its reputation as a leader in this field.
Earlier this year, as part of its strategic expansion in Brazil, SOFTSWISS appointed legendary F1 driver Rubens Barrichello as its Non-Executive Director in Latin America. Barrichello, renowned for his success in the highly competitive world of motorsport, brings invaluable expertise in navigating cutting-edge technology and innovation. His involvement also ensures that SOFTSWISS benefits from his deep understanding of the Brazilian market and integrates a local perspective into its product development.
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About SOFTSWISSÂ
SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform, and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.
The post SOFTSWISS Poised to Become First Certified Software Provider in Brazil appeared first on European Gaming Industry News.
Betclic
Betclic Becomes the First French Operator to Earn RG Check Certification
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Betclic has become the first and only French operator to obtain the international RG Check certification, the worldâs leading benchmark in player protection.
Betclic Group ranks among the top three global performers out of 170 operators assessed.
This certification recognises Betclic Groupâs ongoing ambition to make online gaming a safe, responsible and transparent experience.
RG Check certification is an international audit that evaluates gambling operatorsâ commitment to responsible gaming. It covers more than 200 criteria, notably including prevention strategy, training, governance and responsible communication.
Recognised for its high level of requirements, RG Check currently assesses nearly 170 gambling operators around the world.
With a score of 89.44/100, Betclic Group achieved the third-best global performance and became the first French operator to receive the label.
Betclic stands out in several key areas:
96/100 for âResponsible Gaming Policy, Strategy, and Cultureâ, demonstrating a coherent approach fully integrated into the companyâs strategy.
93/100 for âEmployee Trainingâ, highlighting continuous training for teams on best practices for player protection.
97/100 for âMarketing Communicationsâ, ensuring ethical practices and the protection of vulnerable audiences.
90/100 for âAccount and Payment Managementâ, confirming reliable and secure procedures.
Sarah McCarthy, CEO of the RG Council, said: âBetclicâs successful RG Check accreditation demonstrates their dedication to player protection and responsible gambling practices. This achievement shows whatâs possible when operators prioritize evidence-based safeguards and commit to meeting rigorous standards. Weâre proud to recognize their efforts in advancing safer gambling on betclic.fr and setting a strong example for the industry,â
Betclic Protect: A Pioneering and Differentiating Programme
The certification, valid for three years, rewards a collective commitment to making online gaming a safe and responsible experience, based on human support, technology and transparency.
This result stems from significant human and financial investments, embodied in âBetclic Protectâ, a pioneering player-protection programme that includes:
⢠Raising awareness among all players through broad public campaigns.
⢠Providing moderation tools enabling players to stay in control.
⢠Detecting risky behaviours using a model combining 60 behavourial indicators.
⢠Supporting players in difficulty through personalised assistance.
More than 100 specialists at Betclic are dedicated exclusively to responsible gaming.
Betclic Groupâs management also requires 100% of employees to be trained annually on responsible gaming specifics, demonstrating the companyâs full commitment to this issue.
Nicolas BĂŠraud, founder and CEO of Betclic Group, said: âBecoming the first French operator certified by RG Check is a collective source of pride. It crowns years of investment in player protection and confirms that responsibility and innovation can strengthen one another. This certification also highlights that our âBetclic Protectâ program is among the most robust in the world, enabling us to offer a safer gaming experience to our 5 million customers.â
This certification comes as Betclic launches its annual âResponsible Gaming Weekâ from 17 to 20 November 2025, during which employees across Betclic Groupâs five offices (France, Poland, Portugal, Ivory Coast, Malta) will be trained on prevention and awareness topics through workshops and conferences.
The post Betclic Becomes the First French Operator to Earn RG Check Certification appeared first on European Gaming Industry News.
Asia
PRONET GAMING BECOMES FIRST B2B OPERATOR TO ESTABLISH SCBPO ACCREDITED OPERATION IN THE PHILIPPINES VIA CLAYMORE SOLUTIONS
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Omni-channel turnkey provider Pronet Gaming is the first internationally-licensed B2B company in the gaming sector to establish an SCBPO-accredited operation in the Philippines via Claymore Solutions.
Claymore Solutions is accredited by the Philippine Amusement and Gaming Corporation (PAGCOR) as a Special Class BPO (SCPBO), which authorises them to provide employer of record & serviced office space to internationally licenced gaming operators enabling them to establish operations in the Philippines without taking bets or payments.
Pronet Gaming will now build out IT and Trading teams in Manila, further strengthening its operational presence and technical capabilities in the region.
Pronet Gaming CEO Alex Leese said: âEstablishing an SCBPO-accredited presence in the Philippines is a milestone that aligns perfectly with our long-term strategy of expanding our footprint in Asia, in a fully compliant way. Weâre happy to have made this possible through the collaboration and support of our trusted partner, Claymore Solutions.â
Paul Fox, Chairman and Co-Founder of Claymore Solutions, said: âWeâre honoured to be working with Pronet Gaming, providing EoR and serviced office space solutions for their operations which underlines the quality of local staff and further boosts the Filipino economy.â
PAGCOR Chairman Al Tengco commented: âWeâre delighted to have B2B operators such as Pronet Gaming establish their Trading and IT operations here through Claymore Solutions. I hope that more companies follow given the wealth of readily available Filipino talent in this sector.â
Claymore will announce additional client partnerships in the near future.
The post PRONET GAMING BECOMES FIRST B2B OPERATOR TO ESTABLISH SCBPO ACCREDITED OPERATION IN THE PHILIPPINES VIA CLAYMORE SOLUTIONS appeared first on European Gaming Industry News.
Compliance Updates
GGL Warns Against âEl Gordoâ Ticket Purchases
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GGL, the Federal Authority of German Gambling, has issued a warning to consumers about the illegal status of participating in Spainâs popular annual Christmas lottery âEl Gordoâ through online platforms. The Authority has also published FAQs on the legal situation.
During the pre-Christmas period, especially in November and December, advertising for online participation in the so-called Spanish Christmas lottery âEl Gordoâ increases significantly. Many of these offers are specifically targeted at people residing in Germany, even though participation is not permitted in Germany.
GGL points out that the advertised online offers are illegal. Instead of participating in the official lottery, these online offers from Germany simply involve betting on its outcome against a private third-party provider. No contractual relationship is established with the Spanish state lottery operator. According to the regulations of the German Interstate Treaty on Gambling 2021 (GlĂźStV 2021), such âsecondary lotteriesâ are not eligible for a permit and are therefore illegal.
The post GGL Warns Against âEl Gordoâ Ticket Purchases appeared first on European Gaming Industry News.
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