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SOFTSWISS Helps Operators Save €6m in H1 2024

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SOFTSWISS, a global tech company with over 15 years of experience in iGaming, reports that the Anti-Fraud team within its Managed Services helped clients secure around 6 million euro in H1 2024.

This result highlights a one-third reduction in the amount at risk compared to last year’s figures. By using advanced tools and methodologies to effectively mitigate fraud attempts, including bypassing restrictions and breaching terms, the Anti-Fraud team helps operators create a more secure operating environment.

In the first half of the year, the Anti-Fraud team handled around 54,000 tasks, including operator and verification requests, fraud and responsible gambling notifications. The amount of these requests was 8.5% lower than in H1 2023.

Ilya Nesterov, Anti-Fraud Team Lead, shares: “The most common types of fraud our team deals with are bonus abuse, identity theft and documents forgery, which account for almost 90% of all fraud cases. We are pleased to see the number of operators’ requests and fraud notifications slightly decreased this year. This trend also testifies to a more responsible attitude on the part of players.”

Simultaneously, the number of player complaints submitted to regulators or at industry forums increased by 12.4% year-on-year, reaching 118 for the first six months of 2024. Due to SOFTSWISS extensive expertise in analysing these cases, operators were able to resolve issues, saving their reputation and nearly 250 thousand euro.

The Anti-Fraud team recently implemented an innovative Risk Scoring Tool, capable of identifying potential issues in real time to take proactive measures and provide a safer gaming experience. By embracing new developments and leading responsible gaming practices, the SOFTSWISS team gained recognition in the Responsible Gaming category at the SiGMA Africa Awards.

Partners can book a meeting at the stand 12-F30 at the iGB Live! on 17–18 July to gain more insights on best responsible gambling practices and SOFTSWISS innovative solutions. 

 

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 20,000 casino games, the Affilka affiliate platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Helps Operators Save €6m in H1 2024 appeared first on European Gaming Industry News.

Finnish market

Veikkaus Renews its Betting and Online Casino Operations

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Veikkaus’ active preparation towards the new gambling system, which will launch in 2027, continues.

As part of the new strategy, Veikkaus held change negotiations in the Betting and Online Casino operations in the autumn. The change negotiation process has now been completed. Following the change negotiations, 14 employment relationships ended and 19 Veikkaus employees underwent significant changes in their employment relationships.

“We had to make decisions that were painful from a human perspective, but they are necessary for the future of the company. I would like to thank those who will no longer be with us for their hard work,” said Business Director Jarkko Nordlund.

According to Nordlund, Veikkaus is now creating a new organizational structure that will prepare the company for the coming years.

“Digitalization is also strongly driving our industry. International competition and the pace of development are really fierce. Veikkaus has decades of fine traditions and a lot of good expertise as a company. Alongside these, we now need the kind of professionalism that will enable us to serve our customers even better and more individually.”

The company is recruiting dozens of new digital channel and betting professionals over the coming year.

“We need more expertise for Veikkaus that will make us even stronger and more competitive in the new market situation. We are also looking beyond Finland’s borders. According to current estimates, more than 30 new positions will open by next summer. We want to be strong, growing and profitable in the future,” Nordlund said.

The Parliament intends to have the new Gambling Act passed by the end of 2025. When the law comes into force, it will open up the opportunity for other gambling companies, in addition to Veikkaus, to apply for, for example, sports betting and online casino licenses in the Finnish market. According to the current estimate, other gambling companies could also start operating with a license in Finland during 2027.

Lottery games, cardboard tickets and physical slot machines will remain exclusive to Veikkaus in the future.

The post Veikkaus Renews its Betting and Online Casino Operations appeared first on European Gaming Industry News.

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Compliance Updates

Kansspelautoriteit Sees Increasing Risk Analyses of Sports Betting

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The Netherlands Gambling Authority (KSA) has conducted research into the risk analyses that online gambling providers must conduct regarding their sports betting offerings. The study examined the implementation of the identification, analysis and evaluation of risks to the integrity of the relevant matches at four providers. Based on this risk analysis, providers must identify and mitigate match-fixing risks.

Following reports to the Sports Betting Intelligence Unit (SBIU), an investigation has been launched into a possible match-fixing. By examining the providers’ risk analyses, it will become clear whether providers have their analyses properly in place and are adequately assessing, assessing and ultimately mitigating the risks. While the KSA sees room for improvement in areas such as the specification of certain risks, the measures taken and the implementation of the reporting obligation, it is generally positive about the implementation of the providers’ risk analyses. This represents an upward trend compared to a year ago. The KSA continues to randomly audit risk analyses.

Source: kansspelautoriteit.nl

The post Kansspelautoriteit Sees Increasing Risk Analyses of Sports Betting appeared first on European Gaming Industry News.

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Amusnet

Amusnet Releases Vampire Dice

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Amusnet invites players into a realm of mystery and midnight thrills with Vampire Dice, its latest Online Casino portfolio addition. This captivating dice-themed game combines gothic elegance, thrilling features and an immersive atmosphere where every roll reveals secrets of the night.

As the moon rises, Vampire Dice comes alive with its hauntingly beautiful design and dark, enticing energy. Step into a world ruled by immortals and hidden treasures, where every moment is filled with anticipation and every roll could awaken the riches buried within the shadows.

At the heart of the excitement lies the Expanding Wild, a powerful feature that stretches across the dice, transforming ordinary rolls into extraordinary wins.

Dare to roll the dice and embrace the allure of the unknown – fortune awaits beneath the crimson moon.

Expanding Wild

The Wild symbol expands across the dice, enhancing your chances for thrilling and rewarding combinations.

Gamble

Play the game and multiply the winnings through the Gambling feature

Jackpot Cards

The Jackpot Cards bonus game is triggered at random during the gameplay to allow players to win impressive jackpots.

The post Amusnet Releases Vampire Dice appeared first on European Gaming Industry News.

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