Latest News
QTech Games teams up with FA CHAI to bolster its premier platform
QTech Games, the number-one games distributor for Asia and all emerging markets, has launched with noted casino-games supplier FA CHAI in a deal which adds more muscle to its definitive product portfolio, allowing its platform clients to access another multifaceted catalogue.
Renowned for its exceptional game design and forward-thinking tech, FA CHAI also harnesses different mechanics and features, including Extra Bet and Buy features. All of its high-quality content has been GLI-certified, guaranteeing fairness and security, while its gaming suite brings together a varied mix of engaging slots, fishing, arcade and table games.
FA CHAI’s most popular titles and recent releases include: Lucky Fortunes, Chinese New Year, Sugar Bang Bang, Night Market, Zeus, Golden Genie. While these hits are also complemented by immersive 3D fishing games like Star Hunter and Monkey Key Fishing. Accordingly, these games now all form part of the progressive portfolio made available to QTech Games, its partners and the culturally-varied proclivities of their players.
FA CHAI is a rising-star studio that has been providing breakout gaming content across Asia for over five years. While, as the fastest-growing distributor in Asia in recent history, the QTech Games platform continues to boast the broadest gaming portfolio around, localised for each region, with native mobile apps, powerful reporting and marketing tools, alongside 24/7 local-language support.
QTech Games’ CEO, Philip Doftvik, said: “FA CHAI’s state-of-the-art studio has been delivering a deeper, more engaging experience for players across Asia’s patchwork quilt of gaming preferences, so we were immediately impressed. At QTech Games, we recognise the industry’s need for one partner for all emerging markets, and naturally one of the key components for sustained success is having all the right games and products readily at your disposal.
“Asian operators don’t necessarily care if you have the “traditional” game providers. You need positive differentiation and FA CHAI brings that in spades. After all, if you don’t have the fishing game in China, there’s little chance of becoming successful! And it’s a similar story in other markets – just take the Andar Bahar card game in India, or pachinko in Japan, as instructive examples.
“FA CHAI’s exceptional game design and tech represent an organic addition for our leading distribution model, equipping our operators and their players with a more engaging gaming experience. At the same time, we are delighted to be in a position to offer FA CHAI a gateway to new markets, improved visibility and reach, and plenty of opportunities to grow as a brand.”
The Gaming Team at FA CHAI, added: “We’re delighted to have teamed up with one of the sector’s platform powerhouses. Our games are known for their compelling gameplay, superior graphics and a unique ability to engage players from all walks of life – and we recognise that no-one does diversity and across emerging markets quite like QTech Games!
“As a result, we are thrilled to add more authentic and original Asian flavour to QTech Games’ deep well of gaming verticals, and we look forward to their platform taking our games to fresh audiences across more growth territories.”
The post QTech Games teams up with FA CHAI to bolster its premier platform appeared first on European Gaming Industry News.
Latest News
WinSpirit Redesigns VIP Experience to Drive Retention and Long-Term Player Value
Player loyalty is evolving — and so is WinSpirit’s approach. They’ve unveiled a fully redesigned VIP program, merging loyalty mechanics and exclusive rewards into one clear, gamified journey. The goal? Drive deeper engagement, long-term satisfaction, and higher lifetime player value (LTV) through transparency and simplicity.
This combination of permanent progression and time-limited campaigns positions WinSpirit’s VIP Club as a modern retention tool — one designed to reduce churn while giving players a clearer sense of achievement.
Data-Driven Response
The updated VIP model is a direct response to user behavior and feedback. WinSpirit observed that, for some users, the previous program might have been a little complex — primarily due to separated loyalty levels and the pressure of maintaining temporary statuses. So the brand decided to simplify the progression path.
“We consistently listen to our players, and their desire to retain earned progress was clear,” said a WinSpirit representative. “This redesign is our commitment to them—we’re replacing complexity with simplicity, ensuring every player feels valued and their long-term journey is rewarding.”
How the New VIP Club Works
The redesigned VIP Club merges lifetime progress with seasonal engagement to create a system that rewards both consistency and activity. Players unlock a permanent VIP status that never resets — a key benefit that builds trust and long-term motivation.
On top of this, rotating seasonal levels introduce fresh challenges and time-limited bonuses that keep engagement high. Even when players take a break, their status stays — removing pressure and encouraging steady play.
All progression and rewards are tracked in a centralized VIP dashboard, giving players full visibility and control without the need to contact support. This clarity minimizes friction and churn.
Seasonality as a Strategic Engagement
WinSpirit’s new format introduces quarterly campaigns, each with a dedicated theme and bonus structure. The current activation, Flame of Thrill, designed to re-ignite player motivation during autumn campaigns, features:
- Increased cashback tiers and deposit insurance
- Personalized bonuses and access to exclusive promotions
- Limited seasonal rewards and much more
Even for long-term players, these rotating seasons bring something new — keeping the program exciting well beyond the first few tiers.
Why It Matters for Business
From a business perspective, the redesigned VIP Club introduces several measurable advantages:
- Increased retention (reduced status loss anxiety).
- Higher LTV (steady progression over time).
- More consistent activity (recurring seasonal goals).
- Fewer negative touchpoints (clear rules).
The introduction of a permanent VIP threshold (VIP Iron) creates a strong psychological anchor for re-engagement — aligning well with known gamification strategies in product design.
Overall, WinSpirit’s transformation reflects a broader commitment to listening to players. The brand is shifting toward a more sustainable model that fosters long-term relationships through clarity, fairness, and flexible progression. It’s a big step toward a smarter, player-first future — where loyalty is truly rewarded, and progress never goes unnoticed.
Canada
Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack
Great Canadian Entertainment and a consortium group of certain communities from the Ts’elxwéyeqw Tribe, through an entity affiliated with Ts’elxwéyeqw Tribe Management Ltd. (the “Ts’elxwéyeqw Group”), announced that on November 7th, 2025, they entered into a definitive agreement for the purchase by the Ts’elxwéyeqw Group from Great Canadian Entertainment of Elements Casino Chilliwack, one of the premier gaming and entertainment destinations in the Fraser Valley region of British Columbia.
The Ts’elxwéyeqw Tribe constitute seven First Nation communities and are the First People of the Chilliwack River watershed. The transaction represents a transformational milestone for the communities within the Ts’elxwéyeqw Group.
Elements Casino Chilliwack serves guests across the Fraser Valley and is Chilliwack’s top destination for gaming and entertainment, featuring over 300 slots, live and electronic table games, bingo, dining, live entertainment and more.
The closing of the transaction remains subject to customary closing conditions and the receipt of regulatory and other approvals. Under the terms of the definitive agreement, Great Canadian Entertainment will continue to provide transitional services and support to the Ts’elxwéyeqw Group for a period following closing.
“This purchase marks an exciting milestone for our Nations and for the entire territory. By coming together in partnership, we are not only investing in a strong business opportunity, but also in the future of our people. The revenues generated through this acquisition will help strengthen our communities, create new opportunities, and ensure our Nations continue to play a leading role in the local economy. Additionally, we believe that local community-based ownership of Elements Casino Chilliwack will further strengthen the broader Fraser Valley community and economy. It’s a proud moment that reflects how Indigenous leadership and collaboration can build a stronger, more inclusive future for everyone,” said Chief David Jimmie, Chief of Squiala First Nation and President of Ts’elxwéyeqw Tribe Management Ltd.
“We are very excited to have entered into this agreement with the Ts’elxwéyeqw Group. We have had the privilege of being part of the Chilliwack community since we opened Elements Casino Chilliwack in 2012, and we believe that under the Ts’elxwéyeqw Group’s stewardship, the business will begin an exciting new chapter. For the team members and guests of Elements Casino Chilliwack, and the local community, we can think of no better owner for the business. We look forward to the closing and then working with the Ts’elxwéyeqw Group team during the transition period,” said Matt Anfinson, CEO of Great Canadian Entertainment.
McCarthy Tétrault LLP is acting as legal advisor and KPMG Corporate Finance Inc. is acting as financial advisor to the Ts’elxwéyeqw Group. McMillan LLP is acting as legal advisor to Great Canadian Entertainment.
The post Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack appeared first on Americas iGaming & Sports Betting News.
Australia
SkyCity Announces Renewal of Queenstown Casino Licence
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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.
SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”
The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.
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