partnerships
Enteractive Partnership with Optimove Adds Outbound Calling to All-in-One CRM Marketing Platform
Enteractive, the leader in player conversion and reactivation services, today announced a strategic partnership with Optimove, the #1 CRM Marketing solution for the iGaming sector. The partnership means Enteractive’s expertise in outbound calling for conversion and reactivation of players will complement Optimove’s existing marketing channels suite that includes email, mobile, SMS, in-app messaging, as well as web and mobile push.
Through Enteractive’s unique services, operators are empowered to boost player retention as well as identify and help tackle problematic gambling issues by adding a personal interaction with their players in a seamless integration with Optimove’s holistic Customer-Led Marketing approach.
Enteractive helps iGaming operators improve player retention, increase customer lifetime value, enhance overall profitability, and tackle problematic gambling issues in a personal, first-hand manner using personalized communication and customer engagement strategies facilitated by a robust technology platform, from dialing to deposit confirmation.
For example, an operator can activate Enteractive’s outbound calls channel for two key purposes: 1) to reactivate players who lapsed as part of their holistic, orchestrated CRM marketing strategy and 2) to empower the operator to identify players who display signs of problematic gambling behavior, often triggered by specific events; plus provide problem players with personal, hands-on advice to help them manage their gambling habits.
“Sometimes you need a bit of human touch,” said Dan De Souza, Director of iGaming Partnerships at Optimove. “We’re thrilled to kick off this strategic partnership with Enteractive. This new marketing channel represents a significant addition, offering operators an impactful avenue to rekindle connections with inactive players and bolster their efforts in addressing problematic gambling issues more effectively.”
“Addressing player churn is a pivotal marketing challenge within the iGaming industry, and this partnership marks a significant step forward in empowering operators to address this challenge effectively,” said Pedram Padidar, Enteractive COO. “Our service aligns perfectly with the capabilities of Optimove’s comprehensive all-in-one CRM Marketing platform. Combining Enteractive’s well-established services with Optimove’s advanced CRM marketing functionalities provides a formidable marketing tool that spares no resource in reactivating churned players.”
Brand Partnerships
Ronaldinho partners with CreedRoomz on football-themed live casino games
The former Brazil star visited CreedRoomz’ Yerevan studio as the supplier prepares Kickoff Roulette and Marble Cup.
Ronaldinho Gaúcho has partnered with live casino supplier CreedRoomz to develop two football-themed live games, Kickoff Roulette and Marble Cup. The company said the collaboration was officially unveiled in Yerevan, where Ronaldinho visited CreedRoomz’ headquarters and filming studios.
CreedRoomz said Ronaldinho toured the studio floor, met development and production teams, and took part in filming activity intended to integrate his on-screen presence into the live product.
According to the company, Kickoff Roulette is a live roulette title built around a football-stadium presentation and includes Ronaldinho-themed elements such as voiceovers. Marble Cup is positioned as a live game show in a football-themed studio environment, with gameplay designed around fast-paced rounds and betting options.
“It is amazing to be here. The incredible Yerevan energy and the warm welcome at the office have been fantastic. Stepping onto this digital pitch is a thrill because these are totally unique games. I am proud to be the ambassador for these games.” said Ronaldinho during the interview.
CreedRoomz said the timing is designed to align with increased football audience attention around major tournaments, with a focus on engagement and retention. No launch date, operator rollout plan, or market availability details were disclosed.
The post Ronaldinho partners with CreedRoomz on football-themed live casino games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
1/ST CONTENT
TPD rolls out in-running odds for North American racing using live GPS
Total Performance Data (TPD) is expanding in-running betting on North American horse racing by generating live odds from GPS data captured by Gmax, via a partnership with Equibase and distribution through 1/ST CONTENT.
TPD said its partnership with Equibase has led to more than 30 installations across North America. The system captures live position, speed and biometric horse data at ultra-low latency, updating 10 times per second during a race. TPD then applies proprietary machine learning models to publish in-running odds throughout each race.
1/ST CONTENT is licensing the in-running odds product to international operators, with operators using the product reporting betting handle increases of between 5% and 10%, according to the companies. TPD and 1/ST CONTENT said they have direct integrations with “leading global bookmakers,” naming bet365, Ladbrokes, Coral, BetVictor, BoyleSports and William Hill as customers.
Equibase said it now collects GPS data at racetracks representing nearly 80% of North American handle. The companies also positioned the product around in-play features including support for after-the-off “late money,” tradeable prices “until the final furlong,” and cashout-integrated functionality.
John McBroom, Commercial Director at TPD, said: “We’re delighted to be harnessing the power of live GPS tracking data to create new opportunities to bet on North American racing. Our collaboration with Equibase, 1/ST CONTENT and our operator partners is delivering a truly innovative product and creating a new, much-needed growth engine for the sport.”
Kyle McDoniel, President and COO, Equibase, said: “TPD and 1/ST CONTENT are terrific partners. Through our collaborative efforts with Gmax, Equibase now collects GPS data at racetracks representing nearly 80% of North American handle. Thoroughbred racing is a data-driven sport, and the incorporation of this positioning data to power in-running wagering opportunities is another step toward capturing the broader sports betting fan who enjoys action throughout an event, and one of the first of many innovations to come from this rapidly expanding dataset.”
The post TPD rolls out in-running odds for North American racing using live GPS appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Bella Casino
Peter & Sons Goes Live Across 12 Rank Interactive Brands
Peter & Sons has officially launched its full portfolio of iGaming content across 12 prominent brands operated by Rank Interactive.
Through the global distribution agreement with Light & Wonder, the Peter & Sons portfolio is now live across Rank Interactive brands including Kitty Bingo, Mecca Games, The Vic, Bella Casino, Mecca Bingo, and Grosvenor Casino.
Rank Interactive is the digital arm of The Rank Group, one of the UK’s most established gaming names. Its portfolio includes Grosvenor Casinos and Mecca Bingo, two brands deeply woven into the UK entertainment landscape, each with a major land-based presence and a strong digital following.
It means more players can now discover Peter & Sons titles in a familiar, trusted environment. Games like Barbarossa, Ghostfather Awakened, Dig It, Sand of Destiny, and Epic Hellas bring their own strange little worlds with them: sharp visuals, original characters, bold mechanics, and the offbeat humour that has become part of the studio’s signature.
The post Peter & Sons Goes Live Across 12 Rank Interactive Brands appeared first on Americas iGaming & Sports Betting News.
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