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Soft2Bet and iGaming Academy: training at scale with a commitment to excellence

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Partnering with iGaming Academy has enabled Soft2Bet to train its teams at scale and strengthen its commitment to regulatory compliance and excellence.

As an iGaming operator and supplier that works across a multitude of jurisdictions, Soft2Bet’s scale, reach and size (with more than 1,000 employees across four main sites) meant finding training solutions that answer multiple and varied needs was paramount.

Whether the training focused on compliance, responsible gambling, anti-money laundering or sporting integrity, the need for a centrally-located, comprehensive and scalable training solution that can be applied to all its teams led Soft2Bet to partner with iGaming Academy.

 

First project quickly expanded

The collaboration at first focused on compliance training for Soft2Bet’s operational teams, but quickly evolved into a company-wide approach. The ability of both Soft2Bet and iGaming Academy to quickly gauge the scale of the requirement has enabled the effective rollout of training to a vast international workforce.

Elisabeth Isaksson, Head of Regulatory and Compliance at Soft2Bet, says: “iGaming Academy’s training platform and courses not only facilitate multi-jurisdictional training whilst reducing repetitive learning, it also offers seamless support for policy uploads and additional training materials. This presents a significant advantage for a large, international and growing company, centralising all training materials in one accessible location to enhance employees’ learning experience and streamline the auditing process.”

Soft2Bet’s partnership with iGaming Academy is an example of its commitment to staff training at every level and of harnessing scale and reach by creating a centralised hub for compliance and regulatory matters.

Rebeka Mizzi, Commercial Director of iGaming Academy, added: “It’s a pleasure to work with such a renowned and exciting company. Soft2Bet’s commitment to staff development and training is visible in the way they’re utilising our platform to create a centralised knowledge hub for their entire business.

This goes beyond our industry courses with more and more teams adding their policies and training onto the system, giving their staff the support they need on an ongoing basis. With the system supporting their team leads to track learning analytics and identify knowledge gaps, it’s a testament to how they have not only partnered with us to conform with their compliance requirements, but to truly understand their staff and equip them with the knowledge to excel at their jobs and take the company to the next level.”

 

iGaming Academy’s Plug-in Solution

The partnership has also been strengthened by Soft2Bet’s use of iGaming Academy’s new AML and RG Plug-in Solution. This has enabled it to adapt, localise and tailor its training to “multiple jurisdictional requirements and having the option to complement the training with supporting policies through their Policy Hub,” adds Isaksson, “this has proven to be immensely effective for our organisation”.

By leveraging iGaming Academy’s comprehensive training solutions, Soft2Bet is reaping the benefits of a scalable, centralised and efficient platform that has empowered it to navigate the complexities of multi-jurisdictional training.

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Estonia to Reinstate 5.5% Online Gambling Tax From March 1

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Lawmakers in Estonia are set to approve a technical fix restoring the gambling tax to online casinos, closing a legislative error that briefly left remote gambling exempt.

The Riigikogu will hold a final vote on an amendment to the Gambling Tax Act introduced by MP Tanel Tein (Eesti 200). The latest change corrects wording adopted late last year that inadvertently exempted online casinos from Estonia’s gambling tax.

The amendment clarifies that both games of chance and games of skill offered as remote gambling are taxed on the same basis. By deleting the term “game of skill” from one provision in the legislation, a uniform 5.5% gambling tax will apply to both categories.

The Riigikogu’s Finance Committee adjusted the timeline initially set out in the amendment, setting March 1, 2026, as the effective date.

Under current law, gambling taxes are assessed on a monthly basis, making the start of a new calendar month the standard point for changes to take effect.

This aligns with the current IT systems and operating practices of both market participants and the Estonian Tax and Customs Board (MTA).

The fix is linked to legislation passed in December and effective since January 1 that was intended to boost funding for sports and culture through gambling tax revenues. Restoring equal taxation is expected to reestablish legal clarity for both operators and the tax authority.

The post Estonia to Reinstate 5.5% Online Gambling Tax From March 1 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline

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The Board of Directors of the National Council on Problem Gambling (NCPG) has passed a resolution on February 9, calling on prediction markets to promote the National Problem Gambling Helpline, arguing that event contract trading is similar to other types of betting and poses the same risks for consumers.

In the resolution, the NCPG urged “all Prediction Market Operators serving U.S. consumers” to add “clear, prominent, and ongoing promotion” of the helpline number 1-800-MY-RESET across both “marketing and on-platform user experience.”

The organization said prediction market operators should display the messaging “in a manner that is comparable to practices in regulated mobile sports betting.”

The NCPG said the helpline offers “nationwide free, confidential, and 24/7 support and resources” for people experiencing gambling-related harm. The group also said it maintains a neutral stance on legalized gambling.

The post NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline appeared first on Americas iGaming & Sports Betting News.

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Andrew Rhodes

Andrew Rhodes to Step Down as CEO of UK Gambling Commission

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The UK Gambling Commission has announced that Andrew Rhodes has decided to leave the Commission on 30 April 2026, to take up a new role, which will be announced in due course.

Andrew has provided outstanding leadership of the Commission for almost five years and has overseen a transformation of the Commission and how it regulates the gambling Industry.

Andrew has led the work required from the Commission to implement the Gambling Act Review, with a strong focus on consumer safeguards. This has included the introduction of financial vulnerability checks, reducing the intensity of online games, and banning potentially harmful marketing offers. He has also overseen the introduction of the Gambling Survey for Great Britain, now one of the largest surveys of gambling behaviour in the world.

Amongst his other achievements, Andrew oversaw the successful implementation of the Fourth National Lottery licence and transformed the Commission’s approach to regulation through more robust and outcome-focused strategies.

He said: “It has been a privilege to lead the Gambling Commission through such an important period of change. I am proud of the progress we have made to strengthen regulation, improve consumer protections, and ensure gambling is safer and fairer. I leave with confidence in the organisation, its people, and the work still to come.”

Charles Counsell, Interim Chair of the Gambling Commission, said: “Andrew has provided outstanding leadership for nearly five years and leaves a strong legacy. He has led the Commission through major reform, strengthened our regulatory approach, and ensured consumer protection has remained at the heart of our work. On behalf of the Board, I would like to thank Andrew for his dedication and wish him every success in the future.”

The Commission will shortly begin the process of recruiting a Chief Executive for an interim period. Deputy Chief Executive Sarah Gardner will step up as Acting Chief Executive to cover the areas of work that Andrew will step back from during this transitional period.

The post Andrew Rhodes to Step Down as CEO of UK Gambling Commission appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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