Australia
Victoria Police and ESIC collaborate in fight against match-fixing
A new agreement will provide police with real-time information alerts from across the world to target suspicious betting activity and deter betting-related match-fixing in esports.
The Letter of Arrangement was signed between Victoria Police and esports integrity body the Esports Integrity Commission (ESIC) in February this year.
It will allow Victoria Police’s Sporting Integrity Intelligence Unit (SIIU) to receive real-time betting alerts from ESIC on esports events should any matches exhibit suspicious betting activity, ensuring detectives can commence an investigation as soon as possible where required.
ESIC is a not-for-profit organisation whose members include government bodies, national esports federations and tournament operators from around the world.
The organisation was established in 2015 with the specific aim of disrupting, preventing and prosecuting all forms of cheating in esports, including match manipulation and doping.
Victoria Police’s SIIU conducted the first Australian law enforcement investigation into match-fixing in esports in 2019.
Five men were charged with a range of offences including engaging in conduct that corrupts or would corrupt a betting outcome and using corrupt conduct information for betting purposes.
The offences are subject to maximum penalties of 10 years’ imprisonment.
Victoria Police treats match-fixing in esports as seriously as it does traditional sport.
The 2013 amendment to the Victorian Crimes Act introduced four criminal offences directly related to corrupting the betting outcome of an event. These offences do not specify the type of sporting event, but instead refer to the corruption of a betting outcome. As such, any corruption of the betting outcome of an esports event is covered by the legislation.
Anyone with information about illegal activity is urged to contact Crime Stoppers on 1800 333 000 or submit a confidential crime report to
Quotes attributable to Assistant Commissioner Chris Gilbert – Intelligence and Covert Support Command:
“Sports gambling and esports are global industries and the international aspect can make match-fixing investigations extremely complex.
“This Letter of Arrangement will see ESIC sharing real-time suspicious betting alerts – particularly from offshore wagering operators – with our detectives, allowing for investigations into suspected match-fixing to commence almost immediately.
“Unfortunately, given the demographic of esports, players can be potentially more vulnerable targets than players involved in traditional sports.
“They are often young adults who could be more susceptible to corrupt approaches by criminal entities due to minimal prizemoney and a lack of focus on integrity and education by game developers.
“Victoria Police will continue to target the infiltration of esports by any potential offenders – including by organised crime syndicates.
“Alongside this agreement with ESIC, we’ve developed strong relationships with a number of esports stakeholders and wagering operators, and we’ll continue to work together to target any suspicious activity.
“It’s important that people understand these are significant criminal offences with substantial penalties and we will take any reports of suspicious activity seriously.”
Quotes attributable to Stephen Hanna, Director of Global Strategy at the Esports Integrity Commission:
“Collaboration between law enforcement agencies and the Esports Integrity Commission is essential to ensuring a fair and safe environment for esports competitors and fans. We commend Victoria Police’s proactive and engaged approach to working with ESIC to prevent and deter match-fixing in esports.
“Esports is a global industry that requires a global response to maintain integrity. By working together with law enforcement agencies, like Victoria Police, we can better identify and investigate suspicious betting activity and protect the integrity of esports competitions.
“This Letter of Arrangement signifies the Esports Integrity Commission and Victoria Police’s alignment on the importance of disrupting, preventing, and prosecuting match-fixing in esports. We look forward to continuing to collaborate with Victoria Police and other law enforcement agencies around the world to safeguard the future of esports.”
AUSTRAC intelligence sparked an investigation that helped the Law Enforcement Conduct Commission (LECC) to uncover a NSW police officer who sold more than $1.3 million in family gold bars to fund a gambling addiction.
The officer was found by the LECC to have engaged in serious misconduct after taking 12 gold bars, weighing 50 ounces each that belonged to his uncle and was stored underneath his mother’s house.
He falsified know your customer forms to sell the bullion to 2 dealers, claiming the gold was a birthday gift or inheritance and then he used the proceeds on sports betting apps and later admitted to the false information stating he “needed the money”.
AUSTRAC first raised the alarm by flagging transactions, including significant gold sales to a bullion dealer with reported money laundering links.
Operation Dartmoor was launched and uncovered the full extent of misconduct.
The officer resigned from the NSW Police Force and has been referred to the Department of Public Prosecutions.
AUSTRAC CEO Brendan Thomas said the case highlights the risks facing the bullion sector.
“Gambling harm doesn’t just drain bank accounts, it can drive desperate people into crime,” Mr Thomas said.
“When gambling turns to addiction, people often look for fast money and that can mean stealing, fraud or money laundering.
“Bullion is portable, valuable and attractive to people wanting to use it illegitimately.
“If you trade in bullion, you are part of the front line in stopping its exploitation.
“Your AML/CTF controls are the difference between being a trusted dealer or a weak link for crime.
“Every transaction is a potential red flag – it’s your responsibility to look twice, and if needed, report it.”
The post AUSTRAC Intelligence Helps Crack Gold Laundering Case Linked to Gambling appeared first on European Gaming Industry News.
Mindway AI, a leader in player protection solutions for the gaming industry, is pleased to announce a partnership with Crown Resorts to introduce GameScanner to their Australian operations. This partnership marks the largest global implementation of Mindway’s technology in a physical setting and is the first land-based application in Australia, setting a new industry standard and aligning with Crown’s commitment to safe and sustainable gaming.
GameScanner is an award-winning AI solution, trained by gambling harm experts, researchers, and psychologists, to better enable effective checks, with a focus on player well-being and preventative measures. GameScanner’s highly advanced technology enables operators to understand the risk distribution among their guests, allowing these risks to be identified and addressed to enhance player protection.
“The introduction of this technology at Crown is yet another example of our commitment to continuous safety improvements and harm minimisation,” said Dr Jamie Wiebe, Group EGM of Crown PlaySafe. “This will greatly assist in identifying risks and preventing harms from occurring in the first place, which is a major focus for us at Crown. In collaboration with our Crown PlaySafe initiatives, technology plays a critical role in helping us provide a safe environment and uphold our industry-leading standards for our guests.”
This partnership marks a new era for the growing Mindway AI, as the company expands its application of AI solutions into land-based settings. GameScanner currently engages with just over 12.8 million active players in 64 global jurisdictions each month.
“We are thrilled to partner with Crown Resorts in this significant initiative,” said Rasmus Kjaergaard CEO at Mindway AI. “Our shared vision for player welfare is the foundation of this collaboration. Our move into land-based applications signifies a significant milestone for Mindway AI. With GameScanner, we are reinforcing our commitment to player welfare across all gaming platforms, creating an environment where care and safety are paramount.”
The implementation of GameScanner marks a pivotal enhancement to Crown Resorts’ harm minimisation framework and reiterates the company’s dedication to industry-leading standards.
The post Mindway AI and Crown Resorts Partner to Launch Revolutionary Player Protection appeared first on European Gaming Industry News.
The Victorian Gambling and Casino Control Commission (VGCCC) has fined online bookmaker QuestBet $80,000 for continuing to accept bets from a customer displaying observable signs of gambling-related distress.
Announcing the fine, VGCCC CEO Suzy Neilan said QuestBet’s non-compliance with its gambling harm minimisation obligations was indicative of a concerning culture.
“Our investigation of QuestBet’s practices found the bookmaker failed to have in place adequate systems to protect individuals identifiably at risk of gambling harm,” Ms Neilan said.
“Minimising gambling harm is an obligation every operator holds – including bookmakers – who must monitor customer wellbeing and intervene if they observe signs of distress.
“This substantial penalty demonstrates the seriousness of the bookmaker’s failure to meet its legal and moral obligations.”
The VGCCC investigation was prompted by a complaint from a customer who claimed QuestBet had allowed them to continue betting – and losing – a significant sum of money in a matter of weeks, without intervention.
“We found that between April and June 2023, the customer contacted QuestBet more than 20 times to request additional credits and bonus bets. On 6 occasions, they mentioned having experienced several large losses.
“This was a clear sign that the customer was struggling. A sign that QuestBet chose to ignore, instead encouraging and enabling the customer to keep gambling with the aid of bonus bets in 5 of the 6 occasions.
“Consequently, the customer lost about $15,000 over two months,” Ms Neilan said.
Staff of gambling operators must provide assistance to customers facing negative consequences from their gambling. There is a range of tools and resources staff might suggest to customers in this situation to assist them to, for example, set and track time and money limits, take a break, self-exclude or access help services.
“QuestBet suggested none of these, thereby breaching the Victorian Bookmakers’ Association Responsible Gambling Code of Conduct and causing further distress to the customer.
“Nor did the bookmaker formally respond to our request for an explanation for its lack of care or a reason not to be sanctioned, despite requesting, and being granted, several extensions to do so,” Ms Neilan said.
The post VGCCC Imposes $80,000 Fine on Online Bookmaker QuestBet appeared first on European Gaming Industry News.
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