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Betknowmore Global and Everett Sky Partnership

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Betknowmore Global and leading outsourcing business Everett Sky are delighted to announce an exciting groundbreaking partnership. This new initiative will address the human resources and recruitment needs of the gambling sector by developing and promoting the services of Everett Sky’s safer gambling solution.

The service allows operators to build teams of safer gambling, compliance, and customer service analysts – across multiple time zones, 24/7 and in a variety of languages both over the phone or via online/live chat.

Everett Sky’s solution also ensures that the people are trained to the standards and software used by operators and managed effectively – essentially becoming an outsourced part of the in-house team which will relieve pressures on resource during ever-changing times in the industry.

Betknowmore Global are a leading provider of gambling training services which embrace the insight and knowledge of ‘Experts by Experience’ combined with evidence-based approaches. Through their suite of training, they have established a wide range of contacts throughout the gambling sector and are able to leverage those relationships to signpost Everett Sky and help operators keep on top of managing their safer gambling responsibilities and ensure customers remain safe and within their limits.

Commenting on the partnership with Betknowmore, Everett Sky CEO Phil Ridgwell said:

“We are absolutely delighted to finalise this partnership with Betknowmore. Ever since our first conversation, I have been hugely impressed with the passion and knowledge of the sector held by Frankie, Ben, and the wider team. They have been a pleasure to deal with, and this partnership marks a significant moment for us. With the ever-changing landscape within the betting and gaming sector creating pressures on talent and resource, our safer gambling team solution can help operators scale their teams and add capacity across their markets.

“With the added expertise of Betknowmore’s fantastic training and development, our solution is now even stronger. I am excited to see the partnership develop in the months and years ahead and look forward to working with operators to develop their teams to achieve what we are all aiming for – a safer gambling experience for players.” 

Director of Commercial Affairs at Betknowmore Global Ben Davies:

“It is a great pleasure to be working alongside the team at Everett Sky. It’s clear to see that Phil and the team have a real passion and drive for improving safer gambling standards within the industry. Their safer gambling team solution fits with our own values of minimising gambling harms and supports operators with the common theme of staff retention; providing highly trained and skilled safer gambling operatives when they need them most. We are all very excited about this collaboration and look forwards to working closely with the team.”

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Swintt adds High Noon Duel slot to Elysium Studios line-up

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Swintt has released High Noon Duel, a new slot from its Elysium Studios label, themed around a Wild West duel between two characters, Pistol Belle and the Iron Cowboy.

The game uses a 6×4 tumbling reels format. Wins pay for matching symbols landing on adjacent reels from left to right, in any position. Swintt says the title has a maximum win of up to 27,000x the bet.

A health bar mechanic sits above the reels in the base game. When one of the two shooters’ scatter symbols lands, it reduces the opponent’s health. When one side’s health is fully depleted, a free spins feature triggers and the winning character adds a signature wild mechanic.

In the Pistol Belle free spins mode, wilds are fired onto the reels at the start of each spin. In the Iron Cowboy mode, a 2×2 wild appears in a random position each spin. Swintt also describes a third free spins feature triggered by two golden scatter symbols, where either character’s wild feature can activate at the start of each spin. The release adds that “Lady in Black” symbols convert icons between them vertically or horizontally into additional wilds.

Anthony Dalla-Giacoma, Chief Commercial Officer at Swintt, said: “Enjoy a winner-takes-all shootout on every spin in High Noon Duel, the latest gunslinging title in Swintt’s Elysium Studios line-up. Filled with explosive features where the bullets really start to fly, the game features a top prize of 27,000x the bet and more wilds than you can shake a pistol at, making it an action-packed tribute to classic Westerns that’s sure to fire its way right to top of operators’ ‘Most Wanted’ lists”

The post Swintt adds High Noon Duel slot to Elysium Studios line-up appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BetGames launches Chili Cash slot with Hold & Win Plus feature

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BetGames has launched Chili Cash, a new high-volatility slot that debuts the supplier’s Hold & Win Plus feature. The game includes 243 ways to win, four jackpots and a stated maximum payout of 10,000x.

Chili Cash is built on a 5×3 reel layout. BetGames said Hold & Win Plus allows players to lock in cash and jackpot prizes when Money symbols land, with a Cash Collector mechanic that can be boosted by random multipliers. The respin counter resets when new symbols appear.

The game also includes a Mini-draw triggered by three or more Scatter symbols, which awards either Free Spins with Stacked Wilds or “immediate bonus action,” according to the company. Chili Cash also features Buy Bonus and Gamble options.

Ian Catchick, Chief Product and Business Development Officer at BetGames, said: “Chili Cash is a game that leads with its theme. We wanted players to be transported the moment the reels come to life, to get a sense of the warmth, colour and energy of the celebration before they even think about the features.

“Of course, the mechanics deliver too, and with new Hold and Win Plus, four jackpots and 10,000x on the table, we believe Chili Cash does exactly that. It is a release we are genuinely proud of.”

The post BetGames launches Chili Cash slot with Hold & Win Plus feature appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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The “Un-Boring” Update How Mancala Gaming Makes Sure You Click and Stick

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Stop us if you’ve heard this one before: “We are thrilled to announce a series of innovative updates…”

Actually, we do have a lot to share, starting with a gorgeous, brand-new website that’s finally as vibrant as our games. But let’s tell the story the right way so it’s worth your time. 

It’s not just that we’ve updated our look or tweaked a few tools; it’s about how to be “un-boring” for both our players and our partners. For Mancala Gaming, the rule is simple. Working together should never feel like a routine. From day one, the core of Mancala Gaming, and the big idea behind everything we do, has been: You click. You stick.

Take our new release pace, for example. We used to launch two games a month, and while that was great, we knew both our players and our partners wanted more. So did we. It was never our goal to become a company known for ‘that one cool game from last year.’ So, we expanded our team and dusted off our book of great ideas for the future to move to four releases a month.

This constant movement keeps engagement high and monetization steady, giving players a reason to come back every single week.

One might say that quantity is not the same as quality, and they would be right. The games have to feel right on the inside, too. That’s why we upgraded the Mancala Gaming bonus tool with a progress bar. It’s a tiny mechanic that does a lot of heavy lifting for player attention. We polish every detail like this because perfection has no limit, and as you can see, we are being very modest about it.

As we keep growing, we want Mancala Gaming to stay bright, interesting, and full of life. But there was always one piece of the puzzle that didn’t quite fit, and that was our old website. It served us well, but it didn’t quite capture the energy we have. So, we’ve decided to change it.

What began as a simple refresh turned, in the blink of an eye, into what became a year-and-a-half saga with hundreds of discussions, dozens of ideas, two major design rounds, and one black-or-white debate that came this close to becoming a fight. In the end, we kept both themes to preserve peace in the design department. Pretty diplomatic, wouldn’t you say?

Beyond the visuals, we added a comprehensive FAQ, expanded our partner resources, and introduced intuitive search filters so you can find any game in seconds. So yes, the new site looks very good, but more importantly –– it makes us easier to work with. When partners can quickly find what they need, it’s easier to launch, promote, and use our content in their day-to-day work. And that is exactly what we were aiming for.

Ultimately, all of this is about being a provider that feels truly alive. We want working with us to feel like a breath of fresh air that leads to a win, rather than a chore. Our job is to keep things interesting, engaging, and of course, profitable.

Looking at the results, we’re pretty sure we nailed it. We know you’re going to love it, so go ahead and see it for yourself.

That’s it from us for today. See you later!

Best,

The Mancala Gaming Team

The post The “Un-Boring” Update How Mancala Gaming Makes Sure You Click and Stick appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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