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GAMSTOP marks fifth anniversary with highest number of self-exclusions in a single month
- More than 8,500 new registrations recorded in March 2023, a 24% YOY increase
- Increase in activity comes as GAMSTOP marks its fifth anniversary
- Independent evaluation shows support for lifetime exclusion option
The UK’s independent online self-exclusion scheme, GAMSTOP, recorded 8,504 registrations in March, its highest ever figure in a single month, and a 24% year-on-year increase.
The unprecedented spike in self-exclusions comes on the eve of the fifth anniversary of GAMSTOP’s inception. The service was launched in April 2018 and in March 2020 it became a licensing condition for all UK operators to integrate with the scheme, in addition to operating their own self-exclusion schemes.
More than 365,000 people have registered with GAMSTOP from its inception to the end of March 2023, choosing to exclude themselves from all UK operators for a period of either six months, a year or five years, with nearly 330,000 still excluded.
The most likely explanation for the surge in self-exclusions was the Cheltenham Festival, which took place from March 12-15th, attracting hundreds of millions of pounds in wagers. The biggest days for registrations were in the immediate aftermath of the festival.
GAMSTOP recently commissioned independent research agency, Sonnet, to interview a sample of its users, following up a comprehensive evaluation of the service in 2021, which showed that 84% felt safer from gambling-related harm and more in control of their gambling after registering.
The interviewees said that GAMSTOP provided an important safety net and knowing an exclusion was in place helped their recovery because it made them feel safe. Many wanted to have the option of a lifetime exclusion and felt it would help to signal the seriousness of gambling addiction, similar to alcohol or drugs, and to remove social stigma.
Fiona Palmer, CEO of GAMSTOP, said:
“Our most recent data shows that, five years after our inception, GAMSTOP is providing an increasingly important service to potentially vulnerable consumers who want to take a break from gambling. The record monthly registrations shows that we cannot underestimate the demand for a scheme such as GAMSTOP. It is extremely important that we continue to raise awareness to make sure that anyone who needs us knows about us. We also need to continue to listen to our users and develop and improve the scheme to meet their needs.
GAMSTOP registrant Jack Scott spoke about the impact GAMSTOP has had on his life:
“I signed up to GAMSTOP in December 2020 and its impact has been nothing short of life-changing. Prior to signing up for GAMSTOP, I suffered from a lengthy addiction to online gambling that saw me gamble away a terrifying amount of money, often money which I didn’t have.
Since then, I’ve been able to take comfort in the fact that I am unable to access or gamble on those online sites and have been able to commit myself to my real passion of ultrarunning, something I simply wouldn’t have been able to do without GAMSTOP.
I encourage anyone who thinks that they might be suffering from a gambling-related issue to research GAMSTOP or to take advantage of the TalkBanStop partnership, which combines self-exclusion with device blocking software, bank blocks and getting the support you might need through Gamcare”.
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Arizona Department of Gaming and Arizona Lottery Announce Proclamation Recognizing September 2025 as Responsible Gaming Education Month
State agencies join forces to raise awareness, promote prevention, and provide tools for safe and responsible play.
The Arizona Department of Gaming (ADG) and the Arizona Lottery are proud to announce a joint effort in support of a new Proclamation recognizing September 2025 as Responsible Gaming Education Month in Arizona.
Responsible gaming is about ensuring that individuals who choose to play have the tools, resources, and knowledge they need to make informed decisions and enjoy gaming as a form of entertainment. While problem gambling initiatives focus on helping those already experiencing harm from gambling, responsible gaming emphasizes prevention by encouraging healthy play behaviors before they reach a critical point.
Throughout September, and continuing in the months ahead, the ADG and Arizona Lottery will work together to strengthen education and awareness initiatives. The goal is to equip players with strategies and resources that help them keep gaming fun and safe, while helping reduce the risks associated with problem gambling.
“For over 30 years, the Arizona Department of Gaming has safeguarded the integrity of gaming through strong consumer protections, enforcement against illegal operators, and support services for those impacted by problem gambling,” said Jackie Johnson, Arizona Department of Gaming Agency Director. “During Responsible Gaming Education Month, we remind everyone that part of playing responsibly is being informed—always double-check before you place your bet to ensure you are using a legal, regulated operator at gaming.az.gov/checkyourbet.”
The Arizona Lottery also remains steadfast in its commitment to responsible play and has a Level 2 certification with the World Lottery Association for responsible gaming. Lottery games benefit the people of Arizona by generating critical revenue that funds education, healthcare, environmental conservation, and economic development. At the same time, the Lottery prioritizes the well-being of its players. Each ticket includes clear odds of winning, vending machines display game odds, and the 1-800-NEXT-STEP helpline is featured across Lottery products and advertising.
“We are proud to deliver entertainment that benefits communities across our state, while recognizing our responsibility to promote safe play,” said Alec Thomson, Arizona Lottery Executive Director. “Through transparency and awareness, we want every player to have the tools they need to make informed decisions and enjoy the Lottery responsibly.”
As Arizona observes Responsible Gaming Education Month, ADG and the Arizona Lottery encourage all players to stay informed, know their limits, and seek help if needed. Together, we can ensure that gaming remains a source of entertainment that strengthens, rather than harms, Arizona communities.
For more information and resources, visit gaming.az.gov/ResponsibleGaming or ArizonaLottery.com/ResponsibleGaming. If you or someone you know may be struggling with problem gambling, call or text 1-800-NEXT-STEP for confidential support available 24/7.
The post Arizona Department of Gaming and Arizona Lottery Announce Proclamation Recognizing September 2025 as Responsible Gaming Education Month appeared first on Gaming and Gambling Industry in the Americas.
Internet Gaming Operator by the Alcohol and Gaming Commission of Ontario (AGCO).
This significant milestone authorizes absolutebet to offer regulated iGaming services in Ontario’s legal market under the oversight of AGCO and iGaming Ontario (iGO).
The registration marks a key step in absolutebet’s mission to bring a trusted, responsible, and innovative online casino experience to Ontario players. absolutebet is committed to operating with integrity and transparency, meeting all provincial standards for player protection, responsible gambling, anti-money laundering, and game integrity.
“Securing AGCO registration is more than a milestone—it’s the start of absolutebet’s journey in one of the most exciting regulated markets in the world,” said Chen Truman, Founder of absolutebet. “We are building a brand that will grow with the Ontario community and set the stage for future expansion.”
On the regulatory milestone, Krisztina Kalla, Legal & Regulatory Compliance Advisor of absolutebet, commented: “I’m incredibly proud to see all the hard work behind this license pay off. Securing AGCO registration has taken months of preparation and close collaboration with regulators and partners. I am very happy to see the result of that work, and even more excited as we move into the launch phase and open up the absolutebet community to Ontario players in a fun and responsible way.”
Ontario is recognized as one of the most competitive and fast-growing regulated iGaming markets in North America. With AGCO registration secured, absolutebet will move forward with the final stages of its iGO onboarding process in preparation for launch.
The post absolutebet Secures AGCO Registration as an Internet Gaming Operator in Ontario appeared first on Gaming and Gambling Industry in the Americas.
Seasoned iGaming executive brings decade of commercial expertise to drive B2B growth
VeliTech, the B2B technology division of Veli Group, today announced the appointment of Mats Lundin as Chief Sales Officer (CSO). Lundin brings over 10 years of commercial leadership experience across the iGaming sector to accelerate VeliTech expansion as operators worldwide seek battle-tested platform solutions.
In his new role, Lundin will spearhead VeliTech global sales strategy, focusing on delivering the company’s comprehensive suite of iGaming solutions to operators seeking proven technology backed by real-world performance. His appointment reinforces VeliTech commitment to partnering with operators who demand more than promises – they want technology that is already winning in the market.
“Mats embodies the kind of proven expertise that our operator partners expect,” said Giorgi Aleksidze, CEO at VeliTech.
“His track record of building meaningful relationships and driving revenue growth aligns perfectly with our approach of backing our technology with real results. When we say we bet on our tech, we need leaders who understand what that means in practice.”
Lundin joins VeliTech from Vegangster, where he served as Sales Manager. His career spans key roles including Director of Sales and Chief Commercial Officer at Gaming Corps, Head of Sales at iSoftBet, and various commercial positions where he consistently delivered revenue growth and market expansion
“What drew me to VeliTech is their unique position in the market,” said Lundin.
“This is not just another platform provider making bold claims – this is a team that operates their own gaming brands and proves their technology works where it matters most. That combination of technical excellence and real-world validation creates compelling value for operators.”
Throughout his career, Lundin has specialised in provider and operator relationship management, regulatory navigation, and market analysis. His expertise spans both B2B and B2C sectors, with a proven ability to identify growth opportunities and translate them into sustainable commercial success.
The VeliTech platforms cover all critical aspects of iGaming, including player account management, no-code CRM, payment gateway, content aggregation, and game development. The appointment of Lundin as CSO comes as the company continues expanding its presence across regulated markets, from European casinos to emerging African markets.
The post VeliTech Appoints Mats Lundin as Chief Sales Officer appeared first on European Gaming Industry News.
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