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Casino Guru teams up with City, University of London to research and recommend best practice for self-exclusion standards

Published

3 years ago

April 19, 2023

Reading Time: 2 minutes

Casino Guru, a global gambling authority with the most extensive database of online casinos, has recently engaged City, University of London, one of Britain’s top universities providing outstanding education to its students for over 125 years, to identify best practice in online gambling self-exclusion and to recommend a set of standards for adoption across different jurisdictions.

The origins of the project can be traced back to Casino Guru’s Global Self-Exclusion Initiative, launched back in 2020, whose aim is to establish an online self-exclusion scheme on a global scale that would provide a much-needed additional layer of protection for players grappling with problem gambling.

“Upon identifying the rules for self-exclusion in a proposed global system, we came to a conclusion that no general standards are currently in existence. Each jurisdiction creates their own set of rules for self-exclusion, and very few of them actually follow the same level of standards, not to mention the details of implementation. This creates a considerable gap in terms of the general effectiveness of self-exclusion within the industry, and the goal of this project is to close this gap,” stated Šimon Vincze, Casino Guru’s Sustainable and Safer Gambling Lead and the mastermind behind the Global Self-Exclusion Initiative.

The project is led by City, University of London’s Associate Professor Dr Margaret Carran, who possesses extensive research experience in the field of gambling and has in the recent past devoted herself to the analysis of player protection and monitoring of problem gambling in the EU states. The project is set to last around 18 months and involves three phases: research and fact finding, workgroup meetings with representatives of all stakeholders’ groups, and broader consultations.

The workgroup meetings will consist of experts with various backgrounds, whose task will be to find a consensus based on the research and fact finding exercises of existing self-exclusion rules’ impact, their professional experience, expertise and lived-in experience. This is set to be the main pillar of the project, which plans to deliver a recommended set of rules for online self-exclusion.

The final phase of the project will see the findings of the workgroup be open for broader consultation for other stakeholders in the industry. Gambling operators, regulators, non-profit organizations and trade associations will be invited to give their feedback. Criticism will be evaluated and incorporated, and the project will culminate in a series of freely available self-exclusion guidelines for effective implementation and greater protection of players who use self-exclusion to limit their access to gambling.

“Research represents a reliable basis for decision-making of regulators and the creation of standards, especially in the field of player protection. This project is exciting as no such work on self-exclusion has ever been done on an international level before. I have high hopes for the real impact of the project and wish for it to significantly improve player protection across jurisdictions,” Carran commented.

The first phase of the project has already started, and the second phase is scheduled to begin in September when the workgroup holds its initial meeting.

ClearStake

Star Sports adopts ClearStake’s bank-based solution for player verification

Published

57 minutes ago

February 26, 2026

Wladimir P.

star-sports-adopts-clearstake’s-bank-based-solution-for-player-verification

Independent bookmaker Star Sports has partnered with ClearStake to enhance its player verification and compliance procedures using secure bank-driven verification technology.

The collaboration will enable Star Sports to incorporate ClearStake’s newly-introduced ID by Bank solution.

The product enables users to confirm their identity in seconds through their banking app, eliminating the requirement for document submissions and manual assessments. It results in a notable rise in the success rate of verification processes, which consequently boosts the number of depositing players while decreasing fraud and operational costs.

Star Sports will utilize ClearStake’s current affordability and source of funds technology.

Flynn Goward, Managing Director of Star Sports, said: “We’re always looking for ways to make the player journey smoother without compromising on compliance. ClearStake’s technology gives us exactly that balance. It’s been simple to integrate and we’re already seeing faster verification and fewer hurdles for genuine customers.”

Martin Burt, CEO of ClearStake, added: “Star Sports is one of the most recognised and trusted betting brands in the UK, so we’re thrilled to be helping them enhance their verification processes. By adopting ID by Bank alongside our affordability and source of funds tools, they’re setting the benchmark for what modern player verification should look like.”

ID by Bank has been implemented by several other major UK operators in recent weeks and is transforming the way operators authenticate players online, resulting in significantly improved pass rates, lowered operational costs and fraud, as well as enhanced FTD conversion rates.

The post Star Sports adopts ClearStake’s bank-based solution for player verification appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

iGaming

Menace sets new retention benchmark

Published

57 minutes ago

February 26, 2026

Wladimir P.

Just three months after its launch, disruptive new iGaming brand Menace is reporting performance data showing player loyalty well above established market benchmarks.

Menace’s flagship crash game has delivered an average day 1 retention rate of 26%, exceeding the top end of market benchmarks of around 20–22% for comparable titles.

Player loyalty extends beyond initial engagement. During peak months in December and January, Menace recorded day 7 retention of 24–25%, placing it at the very top of industry performance ranges.

The success is partly attributed to Menace’s integrated games studio, Ebaka Games. Around 80% of Menace users played an Ebaka title during a three-month period of exclusivity.

Menace founder Dmitry Belianin said:

“From day one, our goal was not just to launch another operator but to build an ecosystem where content and platform are engineered together for long-term engagement. The early retention data shows that when a studio and an operator act as one product organisation, you can achieve loyalty levels that traditional integration models struggle to reach.”

Ebaka Games content was first launched exclusively with Menace alongside a major brand awareness campaign. Following its proven performance, the content is now available to third-party operators.

These metrics place Menace among the sector’s stickiest operators, with players returning at unusually high rates for a newly-launched brand.

The post Menace sets new retention benchmark appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

AI

BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026

Published

57 minutes ago

February 26, 2026

Wladimir P.

betconstruct-ai-charts-a-new-course-for-brazil’s-igaming-market-at-sbc-summit-rio-2026

BetConstruct AI is thrilled to share its involvement in the SBC Summit Rio 2026, taking place from March 4-5 at the Riocentro in Rio de Janeiro. As Brazil enters its second year of complete regulation, BetConstruct AI emerges at this critical market moment to present a vision of technological empowerment and strategic independence.

At Stand A230, attendees will find an extensive range of AI-powered solutions tailored to satisfy the expectations of the Brazilian crowd. The exhibition highlights the top-tier Sportsbook and Casino Platforms, designed to expand quickly while ensuring peak performance levels.

Apart from the main platforms, BetConstruct AI supplies the necessary framework for a leading online brand. This encompasses CMS Pro, a tailored content management system that enables operators to oversee their complete business from one unified platform, and SpringBuilder X, our mobile-centric, SEO-focused drag-and-drop website creator that removes the necessity for technical expertise. Advancing customization, BetChain AI provides an innovative method to design and develop iGaming sites more efficiently and intelligently, granting partners complete creative authority. These essential tools are crafted to operate in complete synergy with our advanced intelligence layer, establishing a smooth connection between an impressive user interface and intricate back-end automation.

At the heart of the exhibition lies the BetConstruct AI Suite, an advanced set of tools designed to streamline and enhance the operator’s experience.
This encompasses:

●CRM AI: Delivering deep behavioral insights to enhance player retention.
●Umbrella AI: Providing real-time risk management and automated player protection.
●AI Game Recommendation System: Ensuring personalized content delivery to maximize engagement.
●Betting Mate: An intuitive AI companion that elevates the player experience with real-time stats and insights.

Demonstrating its dedication to the long-term success of the Brazilian market, BetConstruct AI will emphasize its unique “The Choice to Grow” initiative. This performance-driven program aims to incentivize partners that reach a 16.67% growth in GGR each quarter. Achieving these goals across a wide array of products – such as Sportsbook, Virtual Sports, and partner brands like PopOK Gaming and CreedRoomz – enables operators to receive a 51% invoice discount every third month, plus exclusive service advantages and tournament participation.

BetConstruct AI encourages all industry stakeholders, operators, and media representatives to stop by Stand A230 at Riocentro. The team will be present during the summit to showcase how a connected, AI-driven ecosystem enables partners to select the route of innovation, efficiency, and market leadership in the Brazilian market.

The post BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.