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Majority of gamblers hit with affordability checks have handed over info, but wider betting population unwilling

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  • Most bettors asked to undergo financial checks agree
  • Higher spending players more willing than lower spenders
  • Most who’ve not yet faced affordability checks say they will refuse

The majority of bettors who have been asked for proof they can afford to gamble have provided it, but there are big questions over how things will play out if checks become mandatory or more common, the results of a new study by sports betting community OLBG show.

A survey of bettors carried out online by YouGov for OLBG found that the majority of those who had been asked by gambling operators to provide documents such as payslips, bank statements or other documents had complied with the request.

The survey, which polled 1,007 bettors, found that 21.8% of bettors had already been asked for documents by at least one bookmaker. Of these, 74.3% had provided them, but 17.9% had refused and started playing with a different licensed operator instead. Of the remainder, 4.1% refused and moved to an unlicensed operator, while 3.7% stopped betting entirely.

The willingness to provide documentation was less widespread among those who had not yet been asked to do so, however.

Of the 78.2% of punters who had not yet faced affordability checks, 37.3% said they would refuse and simply stop betting, 35.0% said they would move to a different licensed operator and 4.1% said they’d go to an unlicensed company. Only 23.5% indicated they would be willing to provide the documents.

“Most bettors who have been asked to provide documents have done so. More importantly, very few of those who were asked stopped gambling or went to the black market, the latter being the worst unintended consequence of measures aimed at making gambling more responsible,” said Richard Moffat, CEO at OLBG.

“However, there is a stark difference between those who have been asked and those who haven’t in terms of willingness.”

As the below table shows, overall 65% of bettors reported not being willing to comply with affordability checks. Those betting lower monthly amounts were the least open to handing over financial documents, with more than three in four (75.4%) of those betting less than £5 a month and 72% of those betting £6-15 a month unwilling to undergo affordability checks.

“Few people who are spending at this level are likely to think it is proportionate for a bookie to ask for proof they can afford it and it’s quite surprising how many lower spending players report already having been asked. From the rumours about what level mandatory checks might come in, it seems unlikely checks will be forced on players at levels under £100 per month,” said Moffat.

Players spending less than £100 per month

Have you been asked by a gambling company to provide payslips, bank statements or similar documents as part of an affordability or proof of funds check? All bettors Less than £5 £6-15 £16-25 £26-50 £51-100
Unweighted base 1,007 235 224 147 154 93
Yes, I have and I provided the required documents 16.16% 6.00% 10.08% 20.86% 16.55% 14.27%
No, I have not but I would provide the documents if asked 18.45% 18.20% 18.06% 23.14% 20.31% 21.62%
Yes, I have, but I didn’t provide the documents and bet with a different licensed company instead 3.92% 0.40% 1.77% 4.22% 4.53% 6.57%
Yes, I have but I didn’t provide the documents and bet with a different unlicensed company instead 0.90% 0.00% 0.47% 0.71% 1.29% 1.08%
Yes, I have but I didn’t provide the documents and stopped betting 0.79% 0.00% 0.43% 0.70% 1.94% 1.10%
No, I have not and if asked I wouldn’t provide the documents and would bet with a different licensed company instead 27.40% 20.40% 31.52% 24.80% 35.25% 38.36%
No, I have not and if asked I wouldn’t provide the documents and would bet with an unlicensed company instead 3.20% 1.30% 3.57% 4.17% 3.27% 1.11%
No, I have not and if asked I wouldn’t bet 29.18% 53.60% 34.10% 21.40% 16.86% 15.88%
Total willing to provide documents 34.61% 24.20% 28.14% 44.00% 36.86% 35.89%
Total unwilling to provide documents 65.39% 75.70% 71.86% 56.00% 63.14% 64.10%

Players spending more than £100 per month

Have you been asked by a gambling company to provide payslips, bank statements or similar documents as part of an affordability or proof of funds check? All bettors £101-200 £201-300 £301-500 £501-1000
Unweighted Base 1,007 57 16 16 20
Yes, I have and I provided the required documents 16.16% 30.04% 31.87% 50.63% 40.65%
No, I have not but I would provide the documents if asked 18.45% 19.41% 12.94% 0.00% 4.79%
Yes, I have, but I didn’t provide the documents and bet with a different licensed company instead 3.92% 12.40% 6.73% 0.00% 15.35%
Yes, I have but I didn’t provide the documents and bet with a different unlicensed company instead 0.90% 1.77% 0.00% 0.00% 0.00%
Yes, I have but I didn’t provide the documents and stopped betting 0.79% 1.70% 0.00% 6.45% 0.00%
No, I have not and if asked I wouldn’t provide the documents and would bet with a different licensed company instead 27.40% 24.19% 36.36% 30.49% 28.90%
No, I have not and if asked I wouldn’t provide the documents and would bet with an unlicensed company instead 3.20% 5.19% 12.10% 6.45% 5.12%
No, I have not and if asked I wouldn’t bet 29.18% 5.31% 0.00% 5.98% 5.20%
Total willing to provide documents 34.61% 49.45% 44.81% 50.63% 45.44%
Total unwilling to provide documents 65.39% 50.56% 55.19% 49.37% 54.57%

* Players spending more than £1,000 per month were excluded as numbers were too small to be statistically significant.

However, while willingness to undergo affordability checks does seem to increase among players who spend more on a monthly basis, even among those spending £100-plus per month, less than half were open to affordability checks.

One big difference between players at lower spend levels and those spending more than £100 was the likelihood of players stopping gambling if asked to undergo checks. While 53.6% of those betting less than £5 said they wouldn’t gamble if faced with affordability checks, just 5.31% said the same in the £101-200 per month category.

Higher spending players were more likely to have moved to a different licensed company rather than provide documents, but across all spending amounts a significant proportion of players reported plans to do so if asked to provide documents.

“Many players reported either having already moved to a different licensed operator or being willing to do so over affordability checks. Therefore, there is now a big question mark over what might happen if affordability checks become mandatory and all licensed operators have to impose them at certain levels,” said Moffat.

The survey also found that younger players were more willing to submit to financial checks. About one-third (33.34%) of those aged 18-24 said they had been asked for and provided documents, while 22.86% said they hadn’t been asked but would do so. In the 55-plus age group, the percentage of players reporting the same fell to 6.40% and 15.37%, respectively.

More details on this breakdown can be found in the full survey report, along with various other findings on the UK’s gambling habits.

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BetMGM and FashionTV Gaming Group Bring Luxury Lifestyle to North American iGaming

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BetMGM, a leading iGaming and sports betting operator, has officially partnered with FashionTV Gaming Group to launch a curated portfolio of luxury-branded games. This strategic collaboration marks the entry of FashionTV’s iconic aesthetic into the North American iGaming market, exclusively through BetMGM’s platforms.

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Looking ahead, BetMGM has confirmed that additional FashionTV-branded titles—including slots and potentially live dealer variants—will be released throughout 2026 as part of an expanding content pipeline.

The post BetMGM and FashionTV Gaming Group Bring Luxury Lifestyle to North American iGaming appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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2026 iGaming Regulatory Roadmap: Key Compliance Deadlines

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As the industry gathers for ICE Barcelona 2026, the regulatory landscape has shifted into a high-execution phase. The following roadmap outlines the critical compliance dates for three of the most influential markets currently undergoing major transitions: the United Kingdom, Brazil, and the Philippines.

Date Jurisdiction Regulatory Milestone Action Required for Operators/Suppliers
Jan 19, 2026 United Kingdom LCCP Social Responsibility Code 5.1.1 Update Ban on Mixed-Product Incentives: Offers like “Bet £10, get 20 free spins” are now prohibited. Wagering Caps: Bonus wagering is capped at a maximum of 10x.
Jan 19-21, 2026 Global / EMEA ICE Barcelona 2026 Flagship event for showcasing 2026 compliance technology and real-time auditing solutions.
Mar 19, 2026 United Kingdom LCCP Condition 15.2.1 Reporting Key Event Reporting: Threshold for reporting operator status/shareholder changes raised from 3% to 5%. All loans must be reported regardless of written agreements.
Mar 31, 2026 Philippines PAGCOR B2B Accreditation Deadline Final Compliance Date: All B2B providers (studios, aggregators, affiliates) must be accredited. Unaccredited foreign content will be blocked from licensed platforms.
Apr 6, 2026 United Kingdom DMCC Act 2024 Alignment Fair & Transparent Terms: Consumer Protection regulations replaced by the Digital Markets, Competition and Consumers Act 2024. Terms must align with new definitions of “misleading actions.”
June 30, 2026 United Kingdom RTS 12 (Financial Limits) Technical changes to Remote Technical Standards (RTS) regarding how customers set and view financial limits on their accounts.
H2 2026 Brazil Betting Deposit Tax Vote Proposed 15% tax on gambling deposits is expected to return to the Senate for a final vote after being pushed back in late 2025.

Regional Deep Dive: Strategic Compliance

1. United Kingdom: The “Safety & Simplicity” Era

The UKGC’s January 19th update is the most immediate challenge for marketing teams. By decoupling sports betting from casino bonuses, the regulator aims to reduce “cross-product friction” that could lead to unintended gambling harm.

  • Strategy: Pivot toward product-specific loyalty programs (e.g., “Bet £10 on Football, Get a £5 Free Bet”) to maintain compliance while driving retention.

2. Brazil: Sustaining the .bet.br Ecosystem

Following the January 1, 2025 launch of the regulated market, 2026 is about operational maturity. The focus has shifted to the mandatory use of the .bet.br domain and rigorous AML/KYC reporting to the Secretariat of Awards and Betting (SPA).

  • Strategy: Ensure all advertising features the mandatory license logo and that all protagonists in marketing materials are visibly over 21 years of age.

3. Philippines: The B2B Supply Chain Lockdown

PAGCOR’s new framework is a move to professionalize the region, mirroring the supplier-licensing models seen in Ontario and Malta.

  • Strategy: Foreign studios that missed the December 2025 “early bird” three-year accreditation window must expedite their applications before March 31st to avoid a total blackout on Filipino-facing sites.

The post 2026 iGaming Regulatory Roadmap: Key Compliance Deadlines appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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2026 iGaming Outlook: Regulation, AI Personalization, and the Return of “Originals”

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The iGaming industry has officially entered a new era of discipline. As we move through the first quarter of 2026, the “wild west” growth of previous years has been replaced by a focus on sustainability, hyper-localization, and AI-driven player protection. From the finalization of the PROGA framework in India to the massive turnover records set by World Pool, the market is no longer just growing—it is maturing.

The Rise of “Explainable AI” in Player Retention

In 2026, AI has moved beyond simple game recommendations. Leading operators are now utilizing “Explainable AI” (XAI) to bridge the gap between engagement and compliance. Unlike traditional “black box” algorithms, XAI allows operators to understand why a player is being flagged for risky behavior or why a specific loyalty nudge was triggered.

This transparency is critical for maintaining trust in highly regulated markets like the UK and Ontario, where the UKGC’s 2026 Social Responsibility updates now demand more rigorous evidence of proactive player interaction.

“Originals” and the Rebirth of Video Poker

While high-volatility slots like Joker’s Jewels Hold & Spin™ continue to dominate headlines, a significant shift is occurring in the “non-slots” vertical.

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Brazil and Ontario: The Battle for Market Supremacy

The geographic focus for 2026 remains firmly on Brazil and Ontario.

  • Brazil’s Advertising Evolution: With the newly regulated market in full swing, groups like Esportes Gaming Brasil joining IAB Brasil signal a shift toward responsible communication. Advertising is now a tool for helping consumers identify licensed platforms, moving away from aggressive acquisition tactics.

  • Ontario’s Content War: The region has become North America’s most dynamic hub. Agreements like the Peter & Sons and Casino Time deal highlight the demand for “indie-inspired” content that stands out in a saturated market.

Conclusion: The “Champion Mindset” for 2026

Success this year isn’t about volume; it’s about coherence. As highlighted by GR8 Tech’s “Champions Club” initiative for ICE Barcelona, the operators winning in 2026 are those who treat technology as a performance ecosystem. By aligning real-time data with compliant storytelling, brands are finding that “trust” is the most valuable currency in the modern iGaming world.

The post 2026 iGaming Outlook: Regulation, AI Personalization, and the Return of “Originals” appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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