Latest News

Lead customer support engineer celebrates 10 years with ITL Germany

Published

4 years ago

October 11, 2022

Reading Time: 2 minutes

A valued member of the support team at ITL celebrates a decade with the cash handling and biometrics solutions provider this month. Steve Geske, based at ITL’s German office in Pinneberg, is a key part of the technical team who has progressed his way through the company up to a lead support level.

Commenting on his impressive milestone Steve said, “These past 10 years working for ITL have been very rewarding for me, seeing the company go from strength to strength. I started as a repair technician in 2012, then quickly moved into the support department as a Customer Support Technician two years later. I established my engineering skills across ITL’s expanding product range and took on further responsibility becoming a Customer Support Engineer in 2017 and in January 2020 was promoted to my current role as Lead Customer Support Engineer with management responsibility.”

James Beswick, Support Manager (RKB) said, “Steve is a valued member of ITL and a driving force behind our successful support team, especially our expansion into the retail sector. He has excellent product and technical knowledge, gives first-class customer service to our clients, works well with our partners and is highly valued by all our local support teams at our international office locations.”

Concluding Steve said, “The most enjoyable part of my job is assisting our loyal customers, meeting them at exhibitions, through customer visits or during organised customer training sessions. Knowing our customers is so important to me and the organisation to maintain our reputation as a trustworthy, reliable partner. My role is far from repetitive, and I enjoy the daily challenges. I would like to thank all people who have helped me grow within the company, I really appreciate the opportunities and support given. With innovation at our core, I look forward to the next 10 years of exciting product development and personal progression within ITL.”

Latest News

Relax Gaming Releases its Latest Slot Game “Midnight Marauder – ClusterBreaker”

Published

22 minutes ago

June 26, 2026

Wladimir P.

relax-gaming-releases-its-latest-slot-game-“midnight-marauder-–-clusterbreaker”

Relax Gaming, the unique content provider and aggregator, has released its latest slot game Midnight Marauder – ClusterBreaker, the newest chapter in the popular Midnight Marauder series.

This latest release introduces fresh gameplay centred around a dynamic cluster-based mechanic, combined with high-impact bonus potential. Relax Gaming brings together familiar DNA with a distinctly new experience for both returning fans and new audiences alike.

Midnight Marauder – ClusterBreaker has been produced to engage high value and high volatility players with its “All or Nothing” Free Spins gamble feature, creating moments of heightened anticipation and excitement.

Tony O’Mahony, Chief Product Officer at Relax Gaming, said: “We’ve combined a recognisable brand with a powerful proven mechanic, designed not only to excite players, but to give operators a clear value proposition for their high value players.”

The post Relax Gaming Releases its Latest Slot Game “Midnight Marauder – ClusterBreaker” appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Industry News

Wazdan schedules three-stage Network Promotion campaign for summer

Published

22 minutes ago

June 26, 2026

Wladimir P.

wazdan-schedules-three-stage-network-promotion-campaign-for-summer

The operator-facing series runs 29 June to 13 September and uses Mystery Drop and Mystery Multiplier Drop mechanics.

Wazdan will launch a summer-long Network Promotion series for partner casinos, running from 29th June to 13th September. The campaign is structured in three stages with breaks between each phase.

The promotion will use Wazdan’s Mystery Drop and Mystery Multiplier Drop mechanics. The supplier said the programme is designed to be easy for operators to activate and will be supported with marketing materials, including promotional assets, brochures and newsletter content for partners to use across their own channels.

Alongside the promotion, Wazdan has a summer content roadmap with three slot releases scheduled: Mighty Hot: Amazonia (30th June), Magic Fruit$: Cherries (30th July) and Mighty Crown: Empire of Gold (6th August).

Radka Bacheva, Head of Sales and Business Development at Wazdan, said: “Summer presents a valuable opportunity for operators to keep engagement levels high, and this promotion has been designed to deliver exactly that through Wazdan’s proven promotional tools.

“Combined with our upcoming game releases, we are excited to offer partners a strong seasonal campaign with plenty of player appeal.”

The post Wazdan schedules three-stage Network Promotion campaign for summer appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Financial Trader Health and Safety Initiative

NCPG Launches Financial Trader Health and Safety Initiative

Published

22 minutes ago

June 26, 2026

GamingAmericas.com

ncpg-launches-financial-trader-health-and-safety-initiative

The National Council on Problem Gambling (NCPG) has launched the Financial Trader Health and Safety Initiative in order to address potential behavioral risks associated with emerging financial trading platforms and prediction markets.

A donation of $2 million from Kalshi allows NCPG to build national capacity for this initiative in three key areas: building national infrastructure; expanding public awareness and access to support; and advancing research, education and collaboration.

Building National Infrastructure

NCPG will invest in educational resources, industry engagement, dedicated staff, and best-practice development to help ensure that responsible participation and consumer protection efforts evolve in response to emerging financial trading platforms.

This work will also include evaluating NCPG’s existing Internet Compliance Assessment Program (iCAP) for adaptation across the financial services and trading sector. As the nation’s first independent responsible gambling accreditation program for online gambling operators and suppliers, iCAP offers valuable guidance that can inform future responsible participation and consumer protection standards.

Expanding Public Awareness and Access to Support

A significant portion of the initiative will support public education efforts focused on trading-related behavioral risks, screening tools, responsible participation, and increased awareness of available support services, including the National Problem Gambling Helpline.

Advancing Research, Education, and Collaboration

The initiative will support training programs, stakeholder convenings, industry partnerships, and a national summit focused on financial trader health, consumer protections, and emerging financial markets.

The post NCPG Launches Financial Trader Health and Safety Initiative appeared first on Americas iGaming & Sports Betting News.