Connect with us

Latest News

Lead customer support engineer celebrates 10 years with ITL Germany

Published

on

Reading Time: 2 minutes

 

A valued member of the support team at ITL celebrates a decade with the cash handling and biometrics solutions provider this month. Steve Geske, based at ITL’s German office in Pinneberg, is a key part of the technical team who has progressed his way through the company up to a lead support level.

Commenting on his impressive milestone Steve said, “These past 10 years working for ITL have been very rewarding for me, seeing the company go from strength to strength. I started as a repair technician in 2012, then quickly moved into the support department as a Customer Support Technician two years later. I established my engineering skills across ITL’s expanding product range and took on further responsibility becoming a Customer Support Engineer in 2017 and in January 2020 was promoted to my current role as Lead Customer Support Engineer with management responsibility.”

James Beswick, Support Manager (RKB) said, “Steve is a valued member of ITL and a driving force behind our successful support team, especially our expansion into the retail sector.  He has excellent product and technical knowledge, gives first-class customer service to our clients, works well with our partners and is highly valued by all our local support teams at our international office locations.”

Concluding Steve said, “The most enjoyable part of my job is assisting our loyal customers, meeting them at exhibitions, through customer visits or during organised customer training sessions. Knowing our customers is so important to me and the organisation to maintain our reputation as a trustworthy, reliable partner.   My role is far from repetitive, and I enjoy the daily challenges.  I would like to thank all people who have helped me grow within the company, I really appreciate the opportunities and support given. With innovation at our core, I look forward to the next 10 years of exciting product development and personal progression within ITL.”

Powered by WPeMatico

Continue Reading
Advertisement

Hold and

Pragmatic Play Rings in 2026 with Joker’s Jewels Hold & Spin™

Published

on

pragmatic-play-rings-in-2026-with-joker’s-jewels-hold-&-spin

Pragmatic Play, a powerhouse in the iGaming sector, has officially kicked off the new year with a nostalgic neon glow. The supplier’s first release of 2026, Joker’s Jewels Hold & Spin™, breathes new life into a fan-favorite franchise by blending classic “fruit machine” aesthetics with high-octane modern features.

This 5×3, 10-payline slot brings back the iconic jester for a high-volatility performance, offering players a massive win potential of 10,000x their stake.

Classic Visuals, Modern Rewards

The game is a masterclass in retro design, featuring vibrant neon visuals and a traditional jester theme. Players will find a grid populated by familiar symbols such as lutes, juggling pins, and sparkling gems.

  • Base Game Wins: Matching 3–5 symbols can trigger payouts of up to 1,000x.

  • The Return of the Joker: The titular character remains the highest-paying symbol, maintaining the core identity that made the original Joker’s Jewels an industry staple.

The Main Event: Hold & Spin™ Bonus

The headline addition to this sequel is the integration of Pragmatic Play’s popular Hold & Spin mechanic.

  • Triggering the Feature: Landing three or more Money Symbols—each carrying values of up to 5,000x—activates the bonus round.

  • Respin Dynamics: Standard symbols fade away, leaving only the triggering Money Symbols locked in place. Players start with three respins, and the counter resets every time a new Money Symbol lands.

  • Grand Prize: If the player manages to fill all 15 positions on the grid with Money Symbols, the game awards the 10,000x Max Win.

“Joker’s Jewels Hold & Spin provides a fresh take on a vintage theme,” said Irina Cornides, Chief Operating Officer at Pragmatic Play. “It offers classic slots action enhanced by the popular Hold & Spin mechanic and a 10,000x max win.”

This release sets a strong pace for Pragmatic Play’s 2026 roadmap, following a prolific 2025 that saw the launch of hits like Big Bass Splash 1000 and Fortune of Olympus.

The post Pragmatic Play Rings in 2026 with Joker’s Jewels Hold & Spin™ appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Balkan Gaming Market

Yggdrasil Strengthens Bulgarian Presence Through Strategic Deal with bet.bg

Published

on

yggdrasil-strengthens-bulgarian-presence-through-strategic-deal-with-bet.bg

Yggdrasil, the leading global iGaming publisher, has officially boosted its reach in the regulated Bulgarian market by taking its premium content live with regional operator bet.bg.

This partnership marks another significant milestone in Yggdrasil’s European expansion strategy. Following a landmark commercial year in 2025—where the studio saw rapid growth across Spain, Brazil, and the Balkan markets—this new deal ensures a steady stream of high-quality entertainment for Bulgarian players.

A Portfolio of Blockbuster Hits

As part of the initial rollout, bet.bg has integrated over 20 of Yggdrasil’s top-performing titles. The selection features a mix of “all-time classics” and modern hits, including:

  • The Vikings Series: Specifically the fan-favorite Vikings go Berzerk.

  • Legendary Quests: The high-adventure Valley of the Gods.

  • GEM-Powered Slots: Innovative titles like Raptor DoubleMax, Hades GigaBlox, and Golden Fish Tank 2.

These games leverage Yggdrasil’s signature Game Engagement Mechanics (GEMs), which have proven to be major drivers of player retention and engagement in the Eastern European region.

Strategic Growth in the Balkans

Bulgaria has emerged as a flourishing hub for iGaming, supported by a clear regulatory framework and a growing demand for premium casino content. For Yggdrasil, partnering with an established local brand like bet.bg is a “statement of intent” to dominate the Balkan territory.

“Partnering with bet.bg is a real statement of intent for us as we further boost our footprint in the Balkan region,” said Jose Kadala, Chief Commercial Officer at Yggdrasil. “Our titles have already proven to be incredibly popular in the region, and we’re confident that bet.bg customers will love the gaming experiences we will provide for them.”

A spokesperson for bet.bg echoed this enthusiasm, stating: “We are extremely pleased to offer Yggdrasil’s wide-ranging product portfolio to our players. Yggdrasil brings a combination of fan-favorite games and cutting-edge mechanics to our collection, and we can’t wait to grow in tandem with them.”

The post Yggdrasil Strengthens Bulgarian Presence Through Strategic Deal with bet.bg appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

B2B gaming software

Gamblers Connect and BetOxygen Announce Strategic B2B Partnership

Published

on

gamblers-connect-and-betoxygen-announce-strategic-b2b-partnership

Gamblers Connect, the award-winning iGaming affiliate and media platform, has officially entered into a strategic partnership with BetOxygen, a software development company specializing in agile B2B gaming solutions.

The collaboration aims to bridge the gap between high-end infrastructure and operators seeking reliable, omnichannel systems. As the boundary between land-based and online gaming continues to blur, the partnership highlights BetOxygen’s role as a key architect in the modern iGaming landscape.

A Unified IT Ecosystem for Modern Operators

BetOxygen has distinguished itself by offering a complete IT ecosystem that supports a wide range of verticals, including:

  • Sports Betting Software

  • Internet Casinos

  • Virtual Slot Games

At the heart of their offering is a comprehensive omnichannel platform. This system integrates retail, mobile, and online operations into a single, unified back office. This allows operators to manage their entire business from one dashboard, ensuring a consistent and seamless experience for players regardless of how they choose to bet.

Efficiency and “Boutique” Support

BetOxygen differentiates itself from traditional technology vendors through a proactive, “boutique” approach to client management. Key highlights of their service model include:

  • Rapid Technical Support: Boasting a two-minute response time for technical inquiries.

  • Fast Integration: A clear roadmap that promises full platform customization and integration within 60 days of signing.

  • Risk Management: Continuous monitoring to protect partners from operational challenges.

Currently holding a strong presence in regulated markets across Europe and Africa, BetOxygen is focused on democratizing access to high-end gaming technology for ambitious operators.

“What sets BetOxygen apart and makes this partnership so exciting for us is their unique full package philosophy,” said Gjorgje Ristikj, Founder & CEO at Gamblers Connect. “This partnership underscores our dedication to showcasing providers who prioritize speed, customization, and unwavering support.”

The post Gamblers Connect and BetOxygen Announce Strategic B2B Partnership appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Trending

Get it on Google Play

Fresh slot games releases by the top brands of the industry. We provide you with the latest news straight from the entertainment industries.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - Recent Slot Releases is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania