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Graphyte Acquired by Optimove to Produce Powerful End-to-End Player Engagement Platform
The acquisition will significantly enhance Graphyte’s ability to seamlessly deliver personalized recommendations to players across channels and at scale
Graphyte, the realtime, cloud-based personalization platform built for the betting and iGaming industry, today announced it has been acquired by Optimove, the leading CRM Marketing Platform. The acquisition will cement Graphyte’s leader status in cloud-based personalization in the iGaming market, driving more operators to utilize its capabilities as part of their Customer Relationship Management (CRM) Marketing strategies carried out by Optimove’s multichannel CRM marketing hub.
Trusted by some of the world’s largest operators, Graphyte, founded in 2018 and employing 20, is a London-based startup built to fill the gap in the SaaS marketplace for a scalable Personalization Engine to serve the betting and iGaming industry. Operators like Entain, Sisal, 888, and others use Graphyte’s Personalization platform to serve AI-based product recommendations and dynamically personalize their web, native mobile sites, and mobile apps to engage customers in realtime through owned and paid marketing channels. For example, Gala Bingo has driven a 35% turnover uplift using Graphyte’s web personalization models and seen a 300% increase in site visits when providing intelligent recommendations to players through emails, instead of traditional static emails.
Graphyte applies advanced machine learning to betting, gameplay, and browsing activity in realtime to make every interaction with a customer relevant and in the moment. Unlike other personalization engines that require technical skills to deploy model results, the company’s flexible platform empowers marketers with complete control over how recommendations are made when testing and deploying personalized treatments without needing to make any changes to the core CMS.
The company’s robust offering includes:
- Recommend – fully featured realtime, personalized recommendation and rules engine
- Intelligent Layouts – web and app realtime AI-based personalized casino lobbies, homepages, banners, and navigation.
- Engage – realtime triggered messages.
- Momentum – social proof to surface trending and popular content on any channel.
- Retarget – personalized ads served up to end-users as they browse third-party sites.
- Site Search – instant, full-featured search capabilities for every channel and product.
Graphyte’s offering will now integrate with Optimove’s industry leading CRM Marketing capabilities. With a Customer Data Platform (CDP) at its core, Optimove offers marketing teams direct access to their customer data to build, test, orchestrate, and optimize hundreds of personalized CRM campaigns weekly.
Joint customers will benefit from synergies which will see Graphyte’s models enriched with robust data from Optimove’s CDP, while the models’ results will be readily accessible within customer profiles inside Optimove for segmentation, activation, and analysis. Joint customers will be able to reap these benefits and more, soon.
Furthermore, the acquisition will enable operators to provide players with realtime symmetric and personalized journeys. In addition to providing the end-to-end offering to iGaming and Sports Betting operators, Optimove, which has a significant non-gaming client base, will allocate resources to adapt and expand Graphyte’s web and app personalization capabilities to additional verticals.
Operators using the Graphyte and Optimove joint solution will be able to deliver unparalleled holistic player journeys such as:
- Symmetric multichannel journeys: Leveraging Graphyte’s personalized recommendations in outbound campaigns via Optimove’s email and mobile channels and ensuring customers view the same recommendations when clicking through to the brand’s website or mobile app.
- Geolocation-triggered personalized recommendations: Maximizing Graphyte’s bet recommendation relevancy by combining it with Optimove’s geo-fencing technology to trigger personalized messages to customers’ mobile apps. For example, triggering relevant sports betting recommendations when players enter a perimeter near a sport stadium.
- True 1-to-1 personalization: Selecting one of Graphyte’s 20 distinct AI-models to personalize player experiences based on robust segmentation from Optimove’s Customer Data Platform. For example, deploying a different model for high loyalty players and new ones.
“I’m proud to welcome Graphyte to the Optimove family,” said Optimove Founder and CEO Pini Yakuel. “As evident from this acquisition, and of Kumulos earlier this year, we’re very serious about ramping up our never-ending quest to expand marketing teams’ capabilities and effectiveness. Graphyte’s machine learning and personalization capabilities are way ahead of the curve. Combining those with our native customer data platform and multichannel journey orchestration engine will prove extremely valuable for both our client bases and the iGaming industry.”
“We couldn’t be happier to join forces with Optimove as an integral part of their offering,” said Damien Evans, CEO of Graphyte. “Optimove’s CRM Marketing capabilities are second to none, and its dominance in the iGaming market is well-established. If you add to that equation Graphyte’s market-leading machine learning personalization capabilities, the result is a game changing marketing tool which will create unprecedented freedom for brands to realize their CRM Marketing visions. We’re excited to receive this significant vote of confidence from Optimove, the leading CRM Marketing player in the iGaming market.”
The acquisition is part of Optimove’s continuous investment in expanding its CRM marketing capabilities for the iGaming and Sports Betting industry, following its September 2021 $75 million investment led by Summit Partners and the acquisition of personalized mobile marketing solution Kumulos, in March 2022.
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Sportsbet.io and Bitcasino operator Yolo Entertainment has appointed former Betway Commercial Development Director Stephanie Eddy as its new Chief Revenue Officer.
Eddy joins after more than a decade at Betway, and will oversee Yolo Entertainment’s commercial performance across key regions and strategic channels.
This will include a sharp focus on driving revenue growth while enhancing the efficiency of Yolo Entertainment’s acquisition funnel.
“Steph is a proven leader with the commercial instincts and strategic vision that align perfectly with our ambitions, and we are thrilled to welcome her to our leadership team,” said Matthew D’Emanuele, CEO of Yolo Entertainment. “Steph’s appointment underscores our commitment to accelerating the growth of Sportsbet.io and Bitcasino, expanding our brand and product portfolio, and delivering an exceptional customer experience. Steph’s expertise will be instrumental as we continue to strengthen our global presence.”
Stephanie Eddy, Chief Revenue Officer at Yolo Entertainment, added: “Yolo Entertainment has consistently pushed boundaries in gaming and crypto. I’m thrilled to join the team at this exciting moment, and help take these world-class brands to even greater heights.”
Over the last few months, Yolo Entertainment has hired a series of industry leaders to help drive the next stage of growth for its Sportsbet.io and Bitcasino brands.
In April, Jock Jamieson-Black, James Clark, Abu Koroma and Charlene Cassar joined in senior positions across CRM, content, product engineering and business intelligence.
The post Former Betway director joins Yolo Entertainment as Chief Revenue Officer appeared first on European Gaming Industry News.
EGT Digital is proud to announce a strategic partnership with the leader in Positionless Marketing Optimove. This collaboration marks a major advancement in the company’s X-Nave platform capabilities, enabling operators to deliver real-time, personalized player experiences at scale.
“Partnering with Optimove and integrating their Positionless Marketing Platform into our X-Nave system marks a significant leap forward for our ecosystem,” commented Georgi Mihaylov, Deputy CEO at EGT Digital. “It arms our operator partners with the intelligence and agility they need to craft personalized, real-time experiences that boost retention and long-term player value. This is not just an enhancement – it’s a competitive edge in the fast-evolving market.”
Optimove’s Positionless Marketing approach breaks down silos and empowers marketers to act swiftly and autonomously, aligning perfectly with EGT Digital’s commitment to providing flexible, scalable solutions across casino, sportsbook, and lottery verticals.
“EGT Digital is pushing the industry forward with an agile and future-focused platform,” said Motti Colman, VP Revenue, Gaming at Optimove. “Together, we’re enabling operators to unlock the full power of Positionless Marketing, giving every marketer the ability to analyze data, generate creative assets, and launch self-optimizing campaigns without waiting on anyone else.”
This partnership will bring numerous benefits to operators using X-Nave platform. It will enhance player retention through deeper personalization and will streamline marketing operations with AI-driven insights, while launching smarter campaigns faster and maximizing player lifetime value.
EGT Digital remains committed to delivering innovation that drives growth. The collaboration with Optimove sets a new standard for marketing performance in the iGaming industry.
The post EGT Digital and Optimove Partner to Power Real-Time CRM Marketing in iGaming appeared first on European Gaming Industry News.
Compliance Updates
Ratification of the 2026 Betting Framework for LA FRANÇAISE DES JEUX, Incorporating Excessive Gambling Mitigation Strategies
Each year, the National Gaming Authority approves the gaming and betting programme for the coming year for operators holding exclusive rights (FDJ and PMU). This approval, where applicable, specifies the conditions for implementing the gaming programme. This is one of the manifestations of the Authority’s close monitoring of operators holding exclusive rights to ensure that they comply with their enhanced obligations, particularly with regard to the prevention of excessive gambling.
First, data from the Canadian Problem Gambling Index (CPGI) communicated by LA FRANÇAISE DES JEUX shows that, for the first time since 2020, the proportion of both excessive and problem gamblers is increasing in 2024 compared to 2023 for all activity under the operator’s exclusive rights, whereas these proportions remained stable between 2020 and 2023.
Furthermore, LA FRANÇAISE DES JEUX has indicated that it wishes to “ensure the attractiveness of the lottery and sports betting offering at points of sale by 2026 through product range promotion, innovation and digitalization”. The operator is thus proposing an intensification of its commercial offering, through dynamic promotion of all its game ranges, a strong innovation strategy and the use of incentive design techniques.
Taking these elements into account, in its decision of July 3, 2025 the ANJ decided to approve the programme for the 2026 games, subject to several strict conditions.
Generally speaking, and given the ambiguity of these messages, the company LA FRANÇAISE DES JEUX must refrain from accompanying the marketing of its new games with promotional messages offering incentives relating to the probability of winning associated with the game offered compared to other games that it markets (statements such as: “more than x chance(s) out of x of winning”, “Best chance of winning €X”) as well as the “minimum winnings” that may be won.
With regard to online games, the company must strive to limit the share of gross gaming revenue generated by excessive and problem players, across all ranges, all segments of the offer and all games offered online. With regard more specifically to the range of online games with successive draws, online scratch cards available from the physical distribution network at 3 euros and more, and that of “Web Exclusive” games, it must reduce this share substantially; in particular, the company must withdraw or modify games with the most excessive level of play.
With regard to draw games, the digital extension of the “Amigo” game is not authorised and the freeze on the range of successive draw games implemented in 2025 is maintained in 2026. The company LA FRANÇAISE DES JEUX must continue to reduce the share of gross gaming revenue (GGR) of the “Bingo Live” game generated by excessive players and take new measures to substantially reduce the risks of the Amigo game in the physical distribution network.
With regard to scratch cards offered in physical distribution networks and online, the freeze on the number of launches of new €3 games or relaunches of already authorised games is maintained at three in 2026. The number of launches of new €5 games or relaunches of already authorised games is limited to two in 2026. The number of scratch cards marketed in 2026 in physical distribution networks and, where applicable, available online based on a unit stake of €5 does not exceed nine.
Concerning games sold exclusively online, the ANJ is requesting a reduction in their total number, which particularly concerns the ranges of games at €2, €3 and €5.
The post Ratification of the 2026 Betting Framework for LA FRANÇAISE DES JEUX, Incorporating Excessive Gambling Mitigation Strategies appeared first on European Gaming Industry News.
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