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ProgressPlay Responsible Gambling credentials boosted with dedicated Responsible Gaming Team and tools
White-label and turnkey provider ProgressPlay, recently shortlisted by the prestigious EGR B2B Awards, has announced an investment in their Responsible Gaming Team as well as in new tools to enhance the company’s offering in this key area.
Responsible Gambling is a high priority under ProgressPlay’s senior management team and the company works with protection programs such as ‘GamStop’ that allows for players to permanently or temporarily suspend their accounts. GamStop is the free, UK-wide national self-exclusion scheme that enables gamblers to put blocks in place to restrict their online gambling activities.
On-going work preparing for certification demonstrates that ProgressPlay has identified the risks, assessed the implications and put in place systemised controls that increase reliability and security of systems and information. The company is confident that this will result in improved customer and business partner confidence at the rapidly developing white-label and turnkey provider.
ProgressPlay is informative about responsible gambling across the platform and even encourages players to give up gambling altogether should it become overwhelming to them. What is more, the enhanced Responsible Gaming Team is regularly trained to pick up signs related to problem gambling and knows what steps to take should a player ask for help or guidance, providing advice through a multi-channel approach that covers live voice, email, SMS and, interestingly, invasive customer pop-up notifications. The team also has preventative measures and triggers to intervene, identify and combat possible gambling related traits.
Furthermore, ProgressPlay has close and long-term relations with its suppliers and other partners to ensure high-quality player-protection in the service offering. Supply chain is carefully vetted and this in-depth assessment also includes the countries where there are safeguards on data protection and the protection of player data rights.
ProgressPlay supplies operators and casino brands with a platform and game aggregator together with extensive value-added services. ProgressPlay’s iGaming platform provides operators with a powerful tool for optimising the performance of an online casino, with a bedrock in Responsible Gaming technology and practices.
ProgressPlay is committed to delivering game-changing white label solutions that aim to transform the iGaming landscape in terms of delivery, customer interaction and usability. All the necessary monitoring and management tools are provided, including segmentation tools, advanced reporting, payment and security plus key statistics, customisable loyalty and bonus systems, combined with insightful analytics around transaction and business reports.
ProgressPlay’s powerful platform of over 2000 casino games is made up of a wealth of aggregated content ranging from slots, online casino and live casino, to poker and table games, as well as a sportsbook, that operators can access via easy integration to drive player engagement and revenue, demonstrating the ability to continuously deliver value based on a responsible gaming approach. A raft of almost 150 online casino brands has already teamed up with ProgressPlay to bring their casino and sportsbetting platforms to life.
ProgressPlay CEO Itai Loewenstein said: “Responsible Gaming is not a one-time exercise but rather an on-going process for the ProgressPlay team. No matter how many structures and processes ProgressPlay has in place, we are committed to regularly update and review them for the benefit of increased stakeholder engagement and closer relationships with all internal and external stakeholders.”
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GamCare releases Annual Report following record breaking year of support on the National Gambling Helpline
GamCare’s National Gambling Helpline received a record 55,228 calls and online chats from people experiencing gambling harm in 2023-24 – a 25% increase from the previous year – according to the charity’s Annual Report.
In a year marked by uncertainty over the future shape and structure of the gambling harms treatment sector following the previous government’s white paper on gambling reform, the charity continued to prioritise those at-risk of, or currently experiencing, gambling harm.
Of all calls and online chats that were responded to on GamCare’s Helpline in 2023/24, 41,070 (74%) were classed as supportive interventions. This includes supporting people with initial guidance and advice as well as delivering a seamless entry point into structured treatment services, with individuals completing treatment reporting a significant reduction in gambling-related distress and financial harm.
In March 2024, the Office for Health Improvement and Disparities published an assessment of the gambling treatment system, highlighting that 57% of individuals engaging in treatment were referred by the National Gambling Helpline. This underscores the Helpline’s critical role in connecting people to the support they need. Over 9,100 free treatment sessions were delivered in the year to April 2024, with an average of just 2.1 days’ wait from point of referral.
GamCare’s targeted programmes aimed at young people, women, and the criminal justice system provided training on how to spot the signs of harms and where to signpost into support for 10,344 professionals, and education for 53,324 young people, children and parents. The Women’s Programme, in partnership with organisations such as Refuge, trained 3,813 professionals to recognise and address gambling-related harm among women.
Margot Daly, Executive Chair of GamCare’s Board, says: “Throughout a challenging year and with heightened demand for our services, GamCare’s staff have got on with the job of preventing harm where possible and treating harm where necessary. While we expect important changes in the gambling harms landscape, we have been determined not to let this uncertainty affect our relentless focus on the people who really matter – those at-risk of or currently experiencing gambling harms.
“I would like to thank and pay tribute to our frontline staff who provide 24/7 support for all those at risk or in distress. I also want to thank GamCare’s senior executive team who have steered GamCare through a period of sustained change, and to my fellow trustees for their guidance, unwavering support and the time each has dedicated to ensuring that the charity stays on course and on mission.
“As we look ahead to how the future of the gambling harms sector is shaped, we are committed to working proactively with the NHS and other partners and commissioners to ensure that people are continually able to receive the right support at the right time.”
The post GamCare releases Annual Report following record breaking year of support on the National Gambling Helpline appeared first on European Gaming Industry News.
Kambi Group plc (“Kambi”) has during the period 18 December to 23 December 2024 (the “Buyback Period”) repurchased a total of 40,000 ordinary B shares (ISIN: MT0000780107) as part of the share buyback programme, within the mandate approved at the Extraordinary General Meeting on 20 June 2024 (the “Programme”).
The objective of the Programme is to achieve added value for Kambi´s shareholders and to give the Board increased flexibility with Kambi´s capital structure by reducing the capital. The Programme is being carried out in accordance with the Maltese Companies Act, EU Market Abuse Regulation No 596/2014 (“MAR”) and other applicable rules.
During the Buyback Period, Kambi repurchased a total of 40,000 ordinary B shares at a volume-weighted average price of 99.13 SEK. From the beginning of the Programme, which started on 6 November, until and including 23 December 2024, Kambi has repurchased a total of 344,000 ordinary B shares at a volume-weighted average price of 104.94 SEK per share.
During the Buyback Period, Kambi has repurchased shares as follows:
| Date | Aggregated daily volume (number of ordinary B shares) |
Weighted average share price per day (SEK) |
Total daily transaction value (SEK) |
| 18 December 2024 | 10,000 | 100.00 | 999,967 |
| 19 December 2024 | 10,000 | 99.39 | 993,929 |
| 20 December 2024 | 10,000 | 98.86 | 988,588 |
| 23 December 2024 | 10,000 | 98.26 | 982,562 |
All acquisitions have been carried out on Nasdaq First North Growth Market in Stockholm by Carnegie Investment Bank AB on behalf of Kambi. Following the acquisitions and as of 23 December 2024, Kambi’s holding of its own shares amounted to 344,000 and the total number of issued shares in Kambi is 29,903,619 ordinary B shares. Under the Programme Kambi is authorised to repurchase a maximum of 3,127,830 ordinary B shares, up to a maximum amount of €12.0 million.
A full breakdown of all transactions carried out during the Buyback Period is attached to this announcement.
Information on the Programme is available on Kambi’s website, https://www.kambi.com/investors/share-information/
The post Kambi Group plc repurchase of shares during 18 December – 23 December 2024 appeared first on European Gaming Industry News.
North American Expansion Kicks Off Through Strategic Partnership with Moozi
Golden Matrix Group’s game development division, Expanse Studios, has officially entered the U.S. sweepstakes market, marking a significant milestone in its North American growth strategy. This move is powered by a strategic content partnership with Moozi, one of the most dynamic sweepstakes social casino platforms in the region.
With Moozi now featuring over 50 of Expanse Studios’ top-performing games—including immersive slots, crash games, and table games—this partnership positions GMGI to capture a share of the $5.6 billion U.S. sweepstakes market, projected to more than double to $11 billion by 2025 (Eilers).
Damjan Stamenkovic, CEO of Expanse Studios, commented:
“This partnership signifies our formal entry into the U.S. market, showcasing the innovation and player-first experiences that define Expanse Studios. Collaborating with Moozi enables us to deliver advanced gaming content to a growing audience in North America, a key region for our global growth.”
James Anderson, Moozi’s CCO, added:
“Expanse Studios has set a high bar for engaging and innovative gaming experiences. Their addition to our platform elevates Moozi’s offerings and strengthens our mission to lead the U.S. sweepstakes social casino space.”
This launch underscores Expanse Studios’ commitment to innovation and its long-term growth trajectory in regulated markets. By entering the North American sweepstakes market, Expanse Studios takes a bold step in expanding its footprint while delivering cutting-edge gaming experiences.
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