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Relax Gaming debuts in Spain with major Entain launch
Relax Gaming, the igaming aggregator and supplier of unique content, has agreed a deal to supply operator group Entain with its proprietary content in the Spanish market, marking its debut in Spain.
Under the agreement, Relax will provide three of Entain’s brands, bwin.es, partypoker.es and partycasino.es, with 30 of its award-winning games, ,including fan favourites such as Temple Tumble Beast Mode and Relax’s blockbuster hit, Money Train 2.
Additional proprietary Relax games will follow, with regulatory approval expected shortly from the DGOJ (Dirección General de Ordenación del Juego), Spain’s regulatory authority.
Firmly established as one of Western Europe’s leading markets, Spain offers a diverse range of local and international companies with more than 50 operators active as of today.
With numerous operators in Relax’s network licensed in Spain, the supplier will continue to announce additional operator partnerships for the market in the coming months.
This follows Relax’s hugely successful debut Italy earlier this year, which continues the company’s 2022 goals for further expansion across Europe’s key regulated markets.
Commenting on the debut, Alexia Smilovic Rønde, Chief Regulatory Officer at Relax Gaming, said:
“Relax Gaming continues to realise its trajectory in regulated markets by adding the Spanish jurisdiction to its list of supported European jurisdictions.
“Spain is known for its heightened regulatory conditions, which differ from other similar markets, and with Relax Gaming’s expertise, technology and content we were up to that challenge – with the goal of delivering the market’s most seamless experience available to licensed operators and their players.
“We don’t doubt this will result in an excellent start for operations and a steady growth in the Spanish landscape overtime.”
Nadiya Attard, CCO at Relax Gaming added: “We’re absolutely delighted to go live in Spain – a market that all of us at Relax are very excited about.
“With some of Europe’s most enthusiastic players, as well as a wealth of untapped potential in a market that we believe is looking for top-quality games, we believe that we’re really going to drive differentiation with our award-winning catalogue.”
Obdulio Bacarese, Gaming Commercial Director at Entain, said: “We’re confident that Relax Gaming’s titles will be a huge splash in the Spanish market, and we’re excited to have these hits in our armoury to entertain our legions of players.
“Given the massive impact these games have had in similar markets throughout Europe, we couldn’t think of a better partner than Relax as we both continue to expand and grow in Spain.”
Established as one of the industry’s leading B2B suppliers, Relax Gaming has been nominated in an outstanding ten categories in this year’s EGR B2B Awards, as well as two CasinoBeats Developer Awards for Slot Collaborator of the Year and Game Soundtrack of the Year.
In total, Relax provides more than 3,000 online casino games, from its high performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.
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SOFTSWISS, an international iGaming software provider, hosted the second season of its award-winning Summer Kids Camp in August on the shores of Lake Jeziorsko, Poland. The initiative brought together over 100 children of SOFTSWISS employees from more than 11 countries, reaffirming the company’s commitment to a people-first culture that extends well beyond the workplace.
The 11-day camp combined sports, creativity, and early career exploration, with over 50 engaging activities amounting to nearly 350 hours of programming. Children took part in everything from tournaments and creative workshops to speaking clubs and hands-on masterclasses.
A standout feature of this year’s programme was the camp coin system – a playful, gamified experience that introduced children to basic economic thinking. Kids earned coins for being proactive or engaged in educational tasks, and then spent them on fun privileges like ice cream, song requests at the disco, or even “becoming a PE teacher” for an hour, which many cleverly used to cancel morning workouts.
“The coin system helped teach initiative, responsibility, and teamwork in a fun way – almost like running a small business,” said Hanna Sauchuk, Event Producer at SOFTSWISS. One of the most touching moments was when the kids pooled their savings to ‘buy’ a collective sunrise celebration on the final day. That kind of collaboration and emotional intelligence is exactly what we hoped to nurture.”
Last year’s event has earned external recognition, winning the Eventex Award 2025 in the Corporate Event category – placing SOFTSWISS’ initiative alongside brand-led experiences from Disney, Nike, and Netflix.
“For me, this is not just another corporate project – it is one of the most meaningful things we do at SOFTSWISS. It brings our core value ‘We see people’ to life in the most tangible way. We don’t just see professionals at their desks; we see human beings with families, dreams, and passions. The Kids Camp is our way of saying: your family matters to us as much as your work does. It’s an investment in joy, in connection, and in kindness. Because when children are happy, their parents shine – and together, we create a stronger, more united community. This is rare in business, and that’s exactly why we are proud to make it happen at the highest quality,” said Ivan Montik, Founder of SOFTSWISS.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 35,000 casino games, Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS Kids Camp: Award-Winning Initiative Putting Families First appeared first on European Gaming Industry News.
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BETBY INTRODUCES HELP ARENA, RAISING THE STANDARD FOR CUSTOMER SUPPORT AND COLLABORATION
BETBY, a leading provider of cutting-edge sportsbook solutions, has announced the launch of Help Arena, a comprehensive customer support platform designed to enhance operational efficiency and streamline communication with its partners.
Help Arena serves as a central hub where BETBY partners can access support, submit and manage tickets, and stay informed with tailored updates, all from one intuitive portal. The platform is built to simplify day-to-day operations by consolidating communication and support tools into a single, easy-to-use interface, whilst ensuring that all customer queries and requests are met in a short timeframe
Through Help Arena, partners can engage in real-time communication with BETBY’s support team via an integrated widget and dedicated email channel. The platform is ideated to also support communication through multiple popular messaging apps, reflecting BETBY’s commitment to accessible and responsive support.
The platform features an efficient ticketing system, enabling users to create, track, and manage support requests with ease. Alongside this, Help Arena includes a robust knowledge base and FAQ section covering key topics such as sportsbook features, risk management, Betby Games, and betting rules. Partners can also access release notes and technical maintenance notifications, ensuring they are always up to date with the latest developments.
“Help Arena was developed to provide our partners with a seamless, efficient, and transparent support experience,” said Kirill Zhgun, Head of Customer Support at BETBY. “We understand that convenience and clarity are key to productive partnerships, and Help Arena reflects our commitment to making support as streamlined and effective as possible.”
Looking ahead, BETBY plans to continue enhancing the platform with new features, including deeper analytics, improved reporting tools, and greater customization options. The team is also actively working on expanding the knowledge base and FAQ section to support five languages, making Help Arena even more accessible to a global audience. Help Arena represents not just a support tool, but a long-term investment in the success and satisfaction of BETBY’s partners.
The launch of Help Arena marks a significant milestone in BETBY’s mission to deliver world-class service and operational excellence across the iGaming industry. Partners are encouraged to explore the platform and discover how BETBY is redefining customer support.
To find out more about BETBY, visit: https://betby.com/
About Betby
Betby is a leading B2B provider of top-tier sports betting services, renowned for its groundbreaking technology and dedication to excellence. Betby’s team of industry veterans tap into their knowledge and expertise to deliver a premium, adaptable, and scalable sportsbook platform tailored to meet the varied demands of operators across the globe. From dynamic in-play betting options to robust risk management tools and ground-breaking AI tools, Betby is committed to propelling the success of its partners in the rapidly evolving landscape of online sports betting.
For more information visit betby.com
The post BETBY INTRODUCES HELP ARENA, RAISING THE STANDARD FOR CUSTOMER SUPPORT AND COLLABORATION appeared first on European Gaming Industry News.
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MixRift Appoints Former Meta VP Ingrid Cotoros to Board of Advisors to Accelerate Mixed Reality Gaming Innovation
The post MixRift Appoints Former Meta VP Ingrid Cotoros to Board of Advisors to Accelerate Mixed Reality Gaming Innovation appeared first on European Gaming Industry News.
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