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Support Manager promotion at ITL UK

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Innovative Technology (ITL) have announced an internal promotion for one of their long-standing employees James Beswick, who takes on a managerial role in Customer Support. James, who previously held the position of Lead Engineer, started his new role at the beginning of the year. He has been with the cash handling business for nearly 8 years, bringing a wealth of experience and knowledge to this new position.

Commenting on his progression at ITL James said, “I joined August 2014 on the graduate programme and have since worked my way up to Engineer, Lead Engineer and now Support Manager. I have primarily worked with our retail products having started with the NV200 banknote validator with TEBS – a Tamper Evident Bag System for cash-in-transit operations, whereI was part of first line support giving technical advice and working with the development teams to integrate these new products into devices. I then took on support responsibility for the North America market and spent a lot of time out in the States. As ITL grew, we took on dedicated support engineers in the US, so I was able to focus more on new products and improving technical infrastructure and integration tools for customers.”

Commenting on his promotion, Andy Bassam VP of Customer Support said, “I am delighted that James has been promoted to Support Manager taking accountability for our retail and kiosk customers. He primary responsibilities with be to ensure new products have the required software and hardware to speed up customer integration times and he will be influential in helping the sales team grow our retail business. James has already established good relationships with some of our key customers and he will look to further develop these to extend the use of our retail product range.”

James continued, “I am delighted with my promotion, and I am looking forward to taking the retail side of the business to the next level, ensuring that customer integration is quick and easy with a solution that retailers are happy with. We have made significant investment in our retail product range and have some exciting new products coming through that will allow us to break into new areas in this important sector. Personally, I’m excited about the opportunity to work with key customers in other regions that I haven’t before such as South America and Asia.  Further developing my team to progress their skills and ensure our customers get the highest level of support is also something I am keen to focus on.”

Concluding Andy said, “This management role suits James’ skill set and personality. He already has a great working relationship with the rest of the technical support team plus a strong understanding of the technical requirements of the retail market and I am sure he will flourish in this next step in his ITL career.”

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ACR Poker $10M Dual Mystery Bounty Venoms

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ACR Poker is igniting the spring poker season with the Dual Mystery Bounty Venoms Special High Five Edition, offering an astonishing $10 million in guaranteed prize pools alongside the return of its celebrated High Five Series.

From April 12 to April 28, 2026, the special edition will feature two marquee events running simultaneously — an $8 million GTD No‑Limit Hold’em (NLH) and a $2 million GTD Pot‑Limit Omaha (PLO) tournament — promising some of the most thrilling online poker action of the year.

Players buy in for $2,650 and compete for massive mystery bounties, with the NLH event offering up to $500,000 for a single knockout and the PLO event featuring a top bounty of $200,000. Every knockout on Day 2 guarantees at least $5,000 in bounty rewards.

With five Day 1 flights, participants can enter multiple times and build competitive stacks for Day 2’s showdown. Qualifiers begin April 7th through Venom Fever satellites, providing hundreds of seats — some even free — via Direct, Mega, or Beast satellite events.

All players who make it to Day 2 on April 27th at 1:05 pm ET are already in the money. The climactic final table to crown this special edition’s champions will take place on April 28th at 4:05 pm ET.

ACR Pro Chris Moneymaker says the High Five edition builds on the momentum of earlier high‑stakes events like the $50 Million OSS XL, combining huge guarantees with broad access and big bounty potential for players of all bankrolls.


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For a similar take on this major online poker series and its prize pools, check out this article from Poker.org on ACR Poker’s dual mystery bounty events and their massive guaranteed prizes:
🔗 ACR Venom $10M GTD Tournaments – Poker.org

The post ACR Poker $10M Dual Mystery Bounty Venoms appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BOS releases report on the prevalence of gambling addiction in Sweden

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Sweden has seen a long‑term decline in gambling addiction over the past 25 years, despite rapid growth in online gambling availability, advertising, and mobile gaming.

Economist Ola Nevander’s research for the Swedish Trade Association for Online Gambling (BOS) shows that the prevalence of problem gambling has steadily fallen since the early 2000s, even as the market expanded. This trend emerged even with the widespread adoption of digital gaming products and 24/7 access on smartphones.

According to the findings, the proportion of Swedes classified as problem gamblers (based on the Problem Gambling Severity Index) dropped from about 2.2 % in 2008–09 to around 1.3 % by 2021, marking a significant reduction in overall gambling harm.

Gustaf Hoffstedt, Secretary General of BOS, emphasizes that this decline suggests Sweden’s regulatory and industry efforts are moving in the right direction. While the transformation from traditional physical gambling venues to digital platforms has raised concerns, online tools such as responsible gaming technologies and AI‑assisted safeguards are helping reduce problem gambling rates.

However, Hoffstedt cautions that much work remains, because expanded game offerings and persistent advertising mean ongoing responsibility is crucial to maintain and deepen the downward trend.

Report available in full at: Problem Gambling_ENG_20260327[2]

👉 For a similar perspective on gambling addiction prevalence trends in Sweden, see this article:
🔗 Sweden problem gambling falls but still ‘scope for improvement’ — iGamingBusiness.com Sweden problem gambling trend report (IgamingBusiness)

The post BOS releases report on the prevalence of gambling addiction in Sweden appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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ACR POKER’S DUAL MYSTERY BOUNTY VENOMS – SPECIAL HIGH FIVE EDITION HITS WITH $10 MILLION IN GUARANTEED PRIZE POOLS

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Celebrate the return of the High Five Series with a special edition of the iconic Dual Mystery Bounty Venoms and hundreds of seats from just $0 in Venom Fever satellites 

ACR Poker is turning up the excitement this spring with the Dual Mystery Bounty Venoms Special High Five Edition, featuring $10 million in total guaranteed prize pools. Alongside the return of its popular High Five series, this special edition of the Dual Venoms will run from Sunday, April 12th through Tuesday, April 28th, delivering side-by-side action in the $8 million GTD NLH and $2 million GTD PLO, offering some of the biggest online poker action of the year.

Following the success of previous editions, the $2,650 buy-in Dual Mystery Bounty Venoms return with massive guarantees and mystery bounties that reach hundreds of thousands of dollars. In the $8 million GTD NLH, a single knockout could earn a player the top bounty prize of $500,000, while the $2 million PLO, which ties as ACR Poker’s biggest Omaha event ever, offers a $200,000 top bounty. Every knockout starting on Day 2 guarantees at least $5,000 in both events.

With five Day 1 flights, players can enter multiple times and combine their stacks to hit Day 2 with some serious firepower. All players reaching Day 2 on Monday, April 27th at 1:05pm ET are already in the money, with the Final Table showdown for the coveted Venom crowns scheduled for Tuesday, April 28th at 4:05pm ET.

Qualifying begins Tuesday, April 7th through a packed Venom Fever satellite schedule, offering hundreds of guaranteed seats at low cost, or even for free, through Direct Satellites, Mega Satellites, and Beast Satellites.

“After the incredible turnout and massive payouts in March’s $50 Million OSS XL, Spring 2026 is shaping up to be epic with the return of our High Five Series and this special Dual Mystery Bounty Venoms edition,” said ACR Pro Chris Moneymaker.  “With huge guarantees, mystery bounties, and accessible satellites for every bankroll, players have double the excitement and double the chance to hit massive prizes!”

The latest Dual Mystery Bounty Venoms delivered massive fields and payouts, with both events exceeding their guarantees. The NLH drew 3,673 entries for a $9,182,500 prize pool, paying over $700,000 to the winner. Runner-up ‘BALDOUS’ from the UK scored the biggest payday of the tournament, claiming the top $500,000 bounty and $730,000 in total bounties, pocketing a whopping $1,240,310 in total. The PLO tournament attracted 837 entrants and generated $2,092,500, with the champion earning more than $300,000.

For more information, visit ACRPoker.eu.

The post ACR POKER’S DUAL MYSTERY BOUNTY VENOMS – SPECIAL HIGH FIVE EDITION HITS WITH $10 MILLION IN GUARANTEED PRIZE POOLS appeared first on Americas iGaming & Sports Betting News.

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