Compliance Updates
Relax Gaming and studio partners ready to take Dutch market by storm
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2021’s most award-winning provider ready to boost Netherland’s debut as regulated jurisdiction
Relax Gaming, the igaming aggregator and supplier of unique content, has announced its launch in the Netherlands as the provider looks to further establish its leading European position.
The news sees Relax brings its 24 studio partners, via its Powered By Relax and Silver Bullet programmes, as well as its market-leading platform suite, to the Dutch market following its full certification to the standards set by the country’s regulator, the Netherlands Gambling Authority (NGA).
Testament to Relax’s outstanding success this year, the agility of its technical set up and its commitment to being present in new markets has ensured that Relax’s impressive portfolio and a variety of suppliers from its aggregation programmes are already active in the market.
Having completed the regulatory and certification requirements so quickly, the provider’s expertise and focus on expanding in highly regulated markets showcases its constant commitment to strong safeguards around integrity and player protection, which it upholds to the highest standards.
Following successful audit processes with multiple operators now licensed by the Dutch Gaming Authority, Relax content was live in the Netherlands at the first opportunity. Each operator is set to be announced shortly.
Commenting on its entrance, Alexia Smilovic-Ronde, Chief Regulatory Officer at Relax Gaming, said: “We see this latest success as a key milestone for both Relax Gaming and our highly valued partners as the market regulates and starts to grow.
“We believe this will be a highly valuable and successful market entry for all associated parties as we provide our best-in-class product suite and unique concepts to players in the Netherlands. This is a continuation of the drive that underpins our hard-earned reputation for driving differentiation in the industry.”
Now regarded as one of the industry’s leading aggregators, Relax Gaming provides its partners with upwards of 2,000 online casino games.
This encompasses a wide range of titles, from its high performing proprietary slots to an expansive library of content from hand-picked third-party studios via its partnership programmes.
In tandem with its continued success, the leading supplier secured the award for Unique Gaming Company of the Year at the UK’s International Gaming Awards in September.
This was preceded by four EGR B2B Awards in July, including Innovation in Mobile and Casino Software Provider, as well as two CasinoBeats Developer Awards at the SBC Summit in Malta.
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Compliance Updates
Colombian Lottery Operators Get Permission to Use Random Number Generators
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The National Council of Games of Chance and Luck in Colombia has issued Agreement 802 of 2025, through which operators are authorized to use random number generators complementary to the use of raffles and to broadcast the draws over the internet.
“We are working to modernize the entire industry, and that means implementing new technologies. With this Agreement, our goal is that, based on number generators, lottery operators can carry out more draws per year. This means not only an increase in sales, but also in transfers for health,” Marco Emilio Hincapié, president of Coljuegos, said.
Random number generators are systems that allow numbers to be chosen at random. These programs work through computer algorithms that create statistically independent results without following specific patterns that lead to them being predictable.
“From now on, lottery operators will have the possibility of continuing to use the ballot boxes and, at the same time, create more draws in which random number generators are used,” said the president.
“In addition, they will be able to broadcast the draws through their websites, social media and traditional media such as television. This will provide greater transparency in the draws and more guarantees for bettors,” he added.
This new regulation is part of the strategy to transform and optimize the operation of games of chance and luck with computer security and transparency standards.
The post Colombian Lottery Operators Get Permission to Use Random Number Generators appeared first on Gaming and Gambling Industry in the Americas.
Betsson
Betsson Obtains Local Gaming Licence in Brazil
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Betsson has officially received a local licence for the newly regulated Brazilian market, covering online casino and sports betting. The licence, which took effect on 25 February 2025, allows Betsson to offer its services in one of the world’s largest gaming markets, further strengthening the Group’s presence in Latin America.
Pontus Lindwall, President and CEO of Betsson AB, said: “We welcome the introduction of a local regulatory framework in Brazil and are pleased to have obtained a licence. This step aligns with our strategy to grow via geographical expansion, and we look forward to offering Brazilian customers a secure and high-quality gaming experience.”
The post Betsson Obtains Local Gaming Licence in Brazil appeared first on Gaming and Gambling Industry in the Americas.
Compliance Updates
Texas Lottery Moves to Ban Lottery Courier Services
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Texas Lottery Commission Executive Director Ryan Mindell on Monday, Feb. 24, issued a Policy Statement, announcing that lottery ticket courier services are not allowed under Texas law and that the agency will move forward with proposed rule amendments prohibiting lottery courier services within the state.
The Policy is effective immediately and aligns with legislative efforts to address serious concerns raised by players and state leadership regarding the integrity, security, honesty, and fairness of lottery operations. Under the proposed amendments, a retailer that works in concert with a courier service would have their lottery ticket sales agent license revoked. The rule amendments will be formally proposed by agency staff to the Commission board at an open meeting scheduled for Tuesday, March 4, with the intent for the amendments to be adopted at an April open meeting following a 30-day public comment period.
Couriers are unregulated companies that take lottery ticket orders from customers online. Upon receipt of funds from a customer, the courier purchases lottery tickets from a licensed lottery retailer with whom the courier has a private business arrangement. In practice, the courier and the retailer are often located in the same building or office. The courier transmits a scanned image of the ticket to the customer and retains the ticket until it is determined to be a winning or non-winning ticket. Couriers charge a fee for their service to purchase and manage their customers’ tickets. These activities all occur without the oversight of a regulating authority to ensure that the public is protected from potential crime and other harms.
“The Texas Lottery was established to provide a secure and transparent system for players to purchase tickets in person from licensed brick-and-mortar retailers for the purpose of generating revenue for public education and veterans’ services in a responsible manner. Lottery courier services operating in Texas have been a significant concern for many of our stakeholders. Previously, the agency interpreted its authority as not extending to the regulation or prohibition of these services. Since I became executive director less than a year ago, I have been keenly focused on making changes to improve the public’s perception of Texas Lottery games and how they are played and operated. In recent days, our agency conducted a review of our authority under the State Lottery Act. As a result of this review and information from recent retailer investigations, the Commission will revoke the license of a retailer that works with or assists a courier service and we are moving to prohibit courier services in Texas to ensure all ticket sales comply with state law and agency regulation as well as to maintain public trust,” said Mindell.
The impact of lottery courier services has raised public concerns regarding consumer protection, compliance with state law, the proliferation of crime, and the potential for unauthorized expansion of lottery sales. In recent years, scrutiny over the role of these services has increased, with calls for regulatory action to ensure all ticket purchases remain within a clearly defined, secure, and enforceable legal framework.
“Our priority is to protect the security and integrity of the Texas Lottery and the public’s confidence in our games. By this rule proposal, the agency will take decisive action to ensure that ticket sales remain in full compliance with state law. Maintaining a well-regulated lottery system that serves the people of Texas is essential to fulfilling our mission of responsibly generating important revenue for public education and veterans’ services in our state. I look forward to adopting these rules and continuing our commitment to the people of Texas. The Texas Lottery Commission is dedicated to upholding the integrity of lottery operations and will work in full cooperation with the Legislature to implement any further changes deemed necessary,” Robert G. Rivera, Chairman of the Texas Lottery Commission, said.
The post Texas Lottery Moves to Ban Lottery Courier Services appeared first on Gaming and Gambling Industry in the Americas.
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