Latest News
PRAGMATIC PLAY IS CHOSEN SOFTWARE PROVIDER FOR RELAUNCH OF HEART BINGO
Pragmatic Play, a leading content provider to the iGaming industry, is delighted to announce that it plays a vital role in the relaunch of the iconic Heart Bingo brand, alongside licensed operator BetVictor.
The popular brand has been revitalised by BetVictor, introducing a range of exciting new features provided by Pragmatic Play. The deal marks a continuation of the fruitful partnership between BetVictor and Pragmatic Play, following the operator taking Pragmatic Play’s complete Bingo solution live earlier in the year.
Pragmatic Play’s bingo solution brings tried and trusted new products to market, headlined by Bingo Blast and Drop Pots, as its network grows globally in regulated markets.
The provider’s new feature Reels Room has also gone live and is exclusively available to Heart Bingo players for a limited period before it is rolled out to the network in November – a move that will reinforce the Heart Bingo brand in bringing a fun and fabulous gaming experience to their much loyal audience. This is cemented even further with the coincided Drop Pots games getting well and truly under way in their own dedicated room. Drop Pots is only available on the Pragmatic Play network and offers players 3 different multi-trigger jackpots all available to be won every day!
Claire McDaid, VP of Bingo at Pragmatic Play, said: “Heart Bingo is one of the most recognised bingo brands in the UK and we couldn’t be happier that BetVictor has chosen to partner with us to relaunch and refresh its offering. We’ve worked closely with the team for months to optimise the Heart Bingo offering and ensure their loyal players have a better than ever experience.”
Turlough Lally, Director of e-gaming at BetVictor, said: “Pragmatic Play was the natural choice for our bingo product provider. We’re excited to be partnering with such a well-respected name in the iGaming industry for our next venture and we are fully committed to creating an improved and safer gambling experience in partnership with Pragmatic Play’s market-leading software. Heart Bingo players are sure to love all the new features, games and surprises we have in store!”
Pragmatic Play currently produces up to five new slot titles a month, while also delivering Live Casino and Bingo games as part of its multi-product portfolio, available through one single API.
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Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red-dominated palettes, heart-shaped motifs, and the same “Love is in the Air” promotions. The formula is predictable, the competition intense, and for many players, the seasonal narrative itself has begun to feel hollow.
WinSpirit Casino took a different route. Instead of competing in the same tired Valentine’s language, the brand launched a campaign that embraced a rare player sentiment: a playful eye-roll at clichés. The result — UnValentine’s Day — demonstrates how emotionally intelligent campaigns can drive measurable growth without relying on heavy bonus mechanics.
The Idea
The campaign featured a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. Options were framed with gaming metaphors for natural crossover:
-
“Booking a table like catching a Jackpot”
-
“Heart-shaped pizza? Just give me a Wild”
-
“Love songs instead of coin drop sounds”
-
“Love letters without promo codes”
Every participant received 20 Free Spins, positioned as a lighthearted gesture rather than a transactional reward. No complex flows, no heavy mechanics — just a simple, relevant touchpoint.
What the Players Said
Over 5,000 players participated. Key takeaways include:
-
28% voted for “Booking a table like catching a Jackpot”, revealing that for many, Valentine’s Day feels more like a logistical challenge than romance.
-
22% chose “Heart-shaped pizza? Just give me a Wild”, reflecting the gaming audience’s preference for practical rewards over aesthetic gestures.
-
17% picked “Overthinking a spin like it’s a first date”, showing appreciation for humor and acknowledgement of the real player experience.
The remaining 33% were distributed across other options, emphasizing that the dominant sentiments were clear and actionable.
The Impact
During the one-week campaign:
-
+8% player activation frequency
-
+7% overall engagement
-
+5% growth in deposits
-
+4% increase in average bets per player
For a campaign built around a single, simple engagement mechanic with minimal investment, these results highlight a critical insight: emotional relevance can outperform financial incentives. Reactivated players returned for reasons beyond transactional value, and deposit and betting growth suggest emotional engagement can translate into real product behavior.
Part of a Bigger Picture
UnValentine’s Day reflects WinSpirit’s broader strategy of prioritizing emotional resonance over purely promotional tactics. Earlier, the Wish Express holiday campaign invited players, streamers, and partners to write letters to Santa. Over 2,000 wishes were submitted, social reach grew by 169%, and engagement rose 76%. The most memorable moment: WinSpirit covered round-trip flights for a player to reunite with family after eleven years.
Both campaigns — Wish Express and UnValentine’s Day — share a principle: meet players where they actually are. One campaign responded to nostalgic wishes, the other to playful skepticism. Both were rooted in empathy, and both delivered measurable results.
Why the Industry Is Watching
Seasonal, bonus-heavy campaigns are hitting diminishing returns. Acquisition costs are rising, and differentiation in February is structurally challenging. WinSpirit has shown that emotional differentiation is achievable, scalable, and measurable.
The secret isn’t complexity or oversized budgets — it’s insight. Find the emotional undercurrent your audience feels, create a simple way for them to express it, and let the interaction drive brand connection.
Players don’t want more mechanics. They want to feel heard. UnValentine’s Day proves that a single, well-timed question can outperform elaborate campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Americas iGaming & Sports Betting News.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
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